Submit a Review for Queens Court Care Home
52 Lower Queens Road, Buckhurst Hill, IG9 6DS
View Full Details of Queens Court Care HomeLatest Reviews for Queens Court Care Home
14 April 2025
My uncle had some family and friends together as a little reunion and we were treated to cakes, sandwiches, tea and wine etc. It was unexpected and the members of staff were exceptional and their kindness new no bounds. I recommend that the members of staff should immediately have their wages doubled.
07 April 2025
One staff member in particular always puts on the most amazing events and makes such effort with all residents and visitors. Amazing afternoon tea, with dancers and a singer, never disappoints. She even gave all the mums a little Mother's Day treat
07 April 2025
Nans been here for a little over 1 month now & the transition for her hasn't been easy. But everyone at Queens Court has been very helpful and supportive. As for the activities, they are amazing. Everyday there are multiple activities and special occasions they go above and beyond! Mother's Day 2025 they had singers, dancers Plenty of drinks including cocktails Cakes and food a plenty The staff member who organises everything is fabulous Really couldn't ask for more
07 April 2025
Great Mother's Day sin dig with lovely entertainers and staff. Made to fell very welcome and served food and drinks with a smile. Everyone happy with singing, dancing food and drinks - cakes a plenty
31 March 2025
We had a lovely time with my great aunt at the st Patricks day horse race event. The staff were excellent as well as the cupcakes and drinks that were on offer. We will be sure to return for another event!
21 March 2025
Hi had a fantastic experience on Friday visiting my aunt, the cockney event was fantastic. Great choice of food, trip down memory lane with a good selection of music. People very friendly a very positive experience, looking forward to many more.
21 March 2025
Today's Cockney afternoon was fantastic. Lots of singing, dancing, laughter, food was amazing. A real interactive afternoon. the activities organiser, went above and beyond for all the residents and family members made to feel very welcome. Everyone left with joy in their hearts and memories. Memories made with love and Joy this afternoon. We cannot thank you enough.
21 March 2025
Mum has lots of fun at all the occasions we are very pleased
21 March 2025
The staff are lovely especially the activities manager who is full of life fun and a positive warm personality. The carers are also caring, considerate and approachable.
21 March 2025
I come to all events with my mum, shes has great time lots of fun, well look after.
19 March 2025
My mum was a resident up until February at Queens Court and my sister and family were always impressed with the care she received while there. Mum was always treated with dignity and was cared for by staff as though she were one of their own family. We are very grateful to everyone at Queens Court and will miss them.
14 March 2025
Lovely afternoon at Queens Court with my mum and some of the staff. Big thank you to the activities lady for doing the organising East end afternoon and. Thank you to the manager for idea. Look for to the next event Mother's day.
25 February 2025
My mum was booked in to stay for a month's respite following hip replacement but we moved her home after a week. The staff are lovely people but woefully overstretched meaning call buzzers are ignored for more than half an hour - my mum resorted to telephoning the home then, when they answered, telling them she was upstairs buzzing and could someone come! The rooms are basic and not cleaned well, my mum was in 8 days with only one bedding change on day 5 after we stepped in and requested it. I watched the cleaner check her bed table for crumbs and just wipe up the crumbs, leaving the rest of the table unwiped! The food is very poor and the main reason for moving. Even the staff don't know what they are serving (another observation and hearing conversation). The dining area/tea making area was closed for 3 days for refit without adequate temporary facilities, and with the dining tables still laid out among the dusty works. The overall atmosphere was one of chaos and disorganisation.
28 January 2025
All staff are very caring, careful and aware of all my needs. I feel safe to be here. I will definitely recommend the house for someone who needs to be looked after.
28 January 2025
I love it at Queen Court Care Home. My favourite thing is pet therapy.
28 January 2025
All the staff are friendly and helpful. So keep up supporting the residents.
10 December 2024
Cannot fault the care and dedication of all the staff, not only to my brother but to me and my niece, all staff were very warm and caring, I couldn't have asked for better care for my brother, he was always clean, and very loved.
14 November 2024
Since Dad has been resident, he has improved so much. No longer so lonely as he was at home and much better medically, cognitively and emotionally. The whole atmosphere of Queens Couirt has helped with this. The friendly staff, professional care, good food, diligent attention both pro and reactive to his needs is fantastic! The ambience, decoration and layout makes it a home from home and the amazing activities arranged for residents keep them engaged, happy and involved. Absolutely fantastic, I'm impressed and delighted with every aspect of Queens Court, it's staff and care. Thank you!
14 November 2024
So happy to know my husband is being cared for 24/7, and his care here is tip-top. He is in an environment with company and the events manager does an excellent job to keep people's mental situation busy with many heartwarming events which boost their general wellbeing. The staff are excellent, friendly and helpful and the balance of Queens Court seems just right. Well done.
04 November 2024
My mother was 92 when she went to stay at Queens Court Care Home. She had dementia. The staff were always very kind and understanding and treated the residents with dignity. My mother enjoyed her experience there, forming a genuine bond with the carers for the 2 years she was there.
Latest Reviews for Queens Court Care Home
14 April 2025
My uncle had some family and friends together as a little reunion and we were treated to cakes, sandwiches, tea and wine etc. It was unexpected and the members of staff were exceptional and their kindness new no bounds. I recommend that the members of staff should immediately have their wages doubled.
07 April 2025
One staff member in particular always puts on the most amazing events and makes such effort with all residents and visitors. Amazing afternoon tea, with dancers and a singer, never disappoints. She even gave all the mums a little Mother's Day treat
07 April 2025
Nans been here for a little over 1 month now & the transition for her hasn't been easy. But everyone at Queens Court has been very helpful and supportive. As for the activities, they are amazing. Everyday there are multiple activities and special occasions they go above and beyond! Mother's Day 2025 they had singers, dancers Plenty of drinks including cocktails Cakes and food a plenty The staff member who organises everything is fabulous Really couldn't ask for more
07 April 2025
Great Mother's Day sin dig with lovely entertainers and staff. Made to fell very welcome and served food and drinks with a smile. Everyone happy with singing, dancing food and drinks - cakes a plenty
31 March 2025
We had a lovely time with my great aunt at the st Patricks day horse race event. The staff were excellent as well as the cupcakes and drinks that were on offer. We will be sure to return for another event!
21 March 2025
Hi had a fantastic experience on Friday visiting my aunt, the cockney event was fantastic. Great choice of food, trip down memory lane with a good selection of music. People very friendly a very positive experience, looking forward to many more.
21 March 2025
Today's Cockney afternoon was fantastic. Lots of singing, dancing, laughter, food was amazing. A real interactive afternoon. the activities organiser, went above and beyond for all the residents and family members made to feel very welcome. Everyone left with joy in their hearts and memories. Memories made with love and Joy this afternoon. We cannot thank you enough.
21 March 2025
Mum has lots of fun at all the occasions we are very pleased
21 March 2025
The staff are lovely especially the activities manager who is full of life fun and a positive warm personality. The carers are also caring, considerate and approachable.
21 March 2025
I come to all events with my mum, shes has great time lots of fun, well look after.
19 March 2025
My mum was a resident up until February at Queens Court and my sister and family were always impressed with the care she received while there. Mum was always treated with dignity and was cared for by staff as though she were one of their own family. We are very grateful to everyone at Queens Court and will miss them.
14 March 2025
Lovely afternoon at Queens Court with my mum and some of the staff. Big thank you to the activities lady for doing the organising East end afternoon and. Thank you to the manager for idea. Look for to the next event Mother's day.
25 February 2025
My mum was booked in to stay for a month's respite following hip replacement but we moved her home after a week. The staff are lovely people but woefully overstretched meaning call buzzers are ignored for more than half an hour - my mum resorted to telephoning the home then, when they answered, telling them she was upstairs buzzing and could someone come! The rooms are basic and not cleaned well, my mum was in 8 days with only one bedding change on day 5 after we stepped in and requested it. I watched the cleaner check her bed table for crumbs and just wipe up the crumbs, leaving the rest of the table unwiped! The food is very poor and the main reason for moving. Even the staff don't know what they are serving (another observation and hearing conversation). The dining area/tea making area was closed for 3 days for refit without adequate temporary facilities, and with the dining tables still laid out among the dusty works. The overall atmosphere was one of chaos and disorganisation.
28 January 2025
All staff are very caring, careful and aware of all my needs. I feel safe to be here. I will definitely recommend the house for someone who needs to be looked after.
28 January 2025
I love it at Queen Court Care Home. My favourite thing is pet therapy.
28 January 2025
All the staff are friendly and helpful. So keep up supporting the residents.
10 December 2024
Cannot fault the care and dedication of all the staff, not only to my brother but to me and my niece, all staff were very warm and caring, I couldn't have asked for better care for my brother, he was always clean, and very loved.
14 November 2024
Since Dad has been resident, he has improved so much. No longer so lonely as he was at home and much better medically, cognitively and emotionally. The whole atmosphere of Queens Couirt has helped with this. The friendly staff, professional care, good food, diligent attention both pro and reactive to his needs is fantastic! The ambience, decoration and layout makes it a home from home and the amazing activities arranged for residents keep them engaged, happy and involved. Absolutely fantastic, I'm impressed and delighted with every aspect of Queens Court, it's staff and care. Thank you!
14 November 2024
So happy to know my husband is being cared for 24/7, and his care here is tip-top. He is in an environment with company and the events manager does an excellent job to keep people's mental situation busy with many heartwarming events which boost their general wellbeing. The staff are excellent, friendly and helpful and the balance of Queens Court seems just right. Well done.
04 November 2024
My mother was 92 when she went to stay at Queens Court Care Home. She had dementia. The staff were always very kind and understanding and treated the residents with dignity. My mother enjoyed her experience there, forming a genuine bond with the carers for the 2 years she was there.