Submit a Review for Chandlers Ford Care Home
88 Winchester Road, Chandler's Ford, Eastleigh, SO53 2RD
View Full Details of Chandlers Ford Care HomeLatest Reviews for Chandlers Ford Care Home
07 March 2025
The care home is very tired and could do with a bit of modernisation. Apart from that, the care is wonderful. The decor is in need of brightening up. Better ventilation as it smells of urine.
25 February 2025
Friendly welcoming caring staff. Clean and spacious room with delicious food and never a problem to adjust the menu to personal needs. Can't praise the staff enough from the enthusiastic entertainment manager to the efficient nurses and dedicated caring staff, day and night they have a smile for you.
19 September 2024
My Mum has been in the home since September 2023. Was very tough for her and me at the beginning but slowly it became easier. I visit my Mum nearly every day and help make sure she eats dinner etc. I feel the staff also need to make sure she drinks plenty as I usually get there to find the same drinks there! The staff are mainly lovely and caring but I feel over the last few months they don't seem happy as a team! Mum and I feel like it's her home now.
18 September 2024
I feel confident that my husband is well cared for. He is bedridden, but always kept clean. The food is very good. The staff are friendly and mostly helpful. There have been occasions when items I have taken in for my husband, for example, shaving foam, and razors have disappeared and not been available for me to use. In general, however, I am happy with his care. It would be nice if sometimes my husband could participate in the entertainment/activities as he is always left in his room. It would also be nice if management would make themselves known, as I visit daily and don't ever see them. Thank you.
17 September 2024
The staff are always friendly and helpful, and Dad always looks clean and cared for. The staff keeps us up to date with any medical changes.
22 April 2024
A really nice rest home with peaceful surroundings and well lit. Car parking was easily accessible. Dad has enjoyed a trouble free 2 and a half weeks and has been well looked after by many friendly and competent staff. On my visits, I was assisted with where to go and found the staff were more than willing to help out if Dad needed something. Phoning the home was east enough and reception clean.
05 April 2024
Mum was transferred here on discharge from hospital. She had a lovely little room which had the sunshine in the afternoon, which she always enjoyed. She was here for around four weeks until she passed. I cannot give higher praise for all the staff, nursing staff, carers, laundry, and catering, everyone I came across was kind, patient and provided the utmost care for my mum in her final days. Treated well with full attention, care and dignity. I thank you all from the bottom of my heart for all the care and kindness, I could not have asked for anything better.
17 January 2024
I have had a quite outstanding time here. The staff on all shifts have been so friendly and helpful and the kitchen staff will try to make what you ask for. I could nit pick about storage/electric plug ins etc, but you cannot tailor make rooms. Without any doubt, I give staying her an excellent mark.
16 January 2024
I came here in October 2023 as I am completely on my own in the world and have kidney disease, type 2 diabetes and arthritis having dialysis 3 days a week at the hospital. I could not have found a better nursing home. I have a lovely room, a wonderful, loving family in my dearest carers and my darling nurses, the very nice kitchen staff, office and entertainment staff. I am very happy here and very content.
23 November 2023
I have visited my father at different times of the day over the last months. I have been so heartened by the level of care given to my father by all the staff at Chandlers Ford Care Home. Everyone is so supportive and kind, from the medical team, carers and entertainers to the cleaning staff. We are so happy that Father is in such safe hands at Chandlers Ford Care Home. With thanks.
17 March 2023
The home was very clean, all staff were very nice and made my father's last days the best they could. Lovely home and staff.
21 February 2023
Mum has been here since December 2022. I am very pleased with the care Mum has been given since she has been here. They have tended to all her needs with kindness and compassion.
09 January 2023
My mother had been a resident at Chandlers Ford Care Home for just a year when sadly she passed away in hospital. The staff were amazing, looking after my mother thoughtfully and with kindness. Always with a smile and a cheery word, Mum had settled into a regular routine and was comfortable in her new home. Thank you everyone for taking care of my mother and being so welcoming and kind.
07 December 2022
My dad is extremely well cared for. The staff do a fantastic job, even under difficult circumstances as my dad sufferers from Alzheimer's, so, not always cooperative. My mum visits every day so is able to witness the wonderful way in which they help my dad. The staff are always friendly and welcoming. The food is excellent, and the accommodation is comfortable. I would not want my dad to be in any other care home. We are extremely fortunate that he receives such good care.
06 April 2022
My father-in-law recently passed away and we would like to express our gratitude for the understanding, care, patience and thoughtfulness he received from the staff. We cannot thank them or praise them enough. A very big thank you from us all.
10 January 2022
The recent change of management seems to have improved the overall standard but it is early days. There have been too many staff changes - thankfully some of the good staff are still here and so the level of care for my mum has been maintained.
06 December 2021
My mum has been well cared for during the seven months since moving to HC-One. The team there are friendly, helpful and caring. I would not hesitate to recommend the Chandlers Ford Care Home (HC-One).
01 December 2021
Dad was only here for a few days, but the team made his last few days so comfortable - it was a huge relief to the whole family. After 45-days in hospital with no privacy or relaxation, it was a blessing to know that he could have his own space and his own things around him. The staff put themselves out to accommodate his needs and ours as we visited him.
03 August 2021
I would rather be here. Staff are fairly good. Very clean. Love my room. Fairly happy.
03 August 2021
My wife has been in HC-One care home Chandlers Ford Care Home for 6 months and is being well cared for and the staff are very good with her care.
Latest Reviews for Chandlers Ford Care Home
07 March 2025
The care home is very tired and could do with a bit of modernisation. Apart from that, the care is wonderful. The decor is in need of brightening up. Better ventilation as it smells of urine.
25 February 2025
Friendly welcoming caring staff. Clean and spacious room with delicious food and never a problem to adjust the menu to personal needs. Can't praise the staff enough from the enthusiastic entertainment manager to the efficient nurses and dedicated caring staff, day and night they have a smile for you.
19 September 2024
My Mum has been in the home since September 2023. Was very tough for her and me at the beginning but slowly it became easier. I visit my Mum nearly every day and help make sure she eats dinner etc. I feel the staff also need to make sure she drinks plenty as I usually get there to find the same drinks there! The staff are mainly lovely and caring but I feel over the last few months they don't seem happy as a team! Mum and I feel like it's her home now.
18 September 2024
I feel confident that my husband is well cared for. He is bedridden, but always kept clean. The food is very good. The staff are friendly and mostly helpful. There have been occasions when items I have taken in for my husband, for example, shaving foam, and razors have disappeared and not been available for me to use. In general, however, I am happy with his care. It would be nice if sometimes my husband could participate in the entertainment/activities as he is always left in his room. It would also be nice if management would make themselves known, as I visit daily and don't ever see them. Thank you.
17 September 2024
The staff are always friendly and helpful, and Dad always looks clean and cared for. The staff keeps us up to date with any medical changes.
22 April 2024
A really nice rest home with peaceful surroundings and well lit. Car parking was easily accessible. Dad has enjoyed a trouble free 2 and a half weeks and has been well looked after by many friendly and competent staff. On my visits, I was assisted with where to go and found the staff were more than willing to help out if Dad needed something. Phoning the home was east enough and reception clean.
05 April 2024
Mum was transferred here on discharge from hospital. She had a lovely little room which had the sunshine in the afternoon, which she always enjoyed. She was here for around four weeks until she passed. I cannot give higher praise for all the staff, nursing staff, carers, laundry, and catering, everyone I came across was kind, patient and provided the utmost care for my mum in her final days. Treated well with full attention, care and dignity. I thank you all from the bottom of my heart for all the care and kindness, I could not have asked for anything better.
17 January 2024
I have had a quite outstanding time here. The staff on all shifts have been so friendly and helpful and the kitchen staff will try to make what you ask for. I could nit pick about storage/electric plug ins etc, but you cannot tailor make rooms. Without any doubt, I give staying her an excellent mark.
16 January 2024
I came here in October 2023 as I am completely on my own in the world and have kidney disease, type 2 diabetes and arthritis having dialysis 3 days a week at the hospital. I could not have found a better nursing home. I have a lovely room, a wonderful, loving family in my dearest carers and my darling nurses, the very nice kitchen staff, office and entertainment staff. I am very happy here and very content.
23 November 2023
I have visited my father at different times of the day over the last months. I have been so heartened by the level of care given to my father by all the staff at Chandlers Ford Care Home. Everyone is so supportive and kind, from the medical team, carers and entertainers to the cleaning staff. We are so happy that Father is in such safe hands at Chandlers Ford Care Home. With thanks.
17 March 2023
The home was very clean, all staff were very nice and made my father's last days the best they could. Lovely home and staff.
21 February 2023
Mum has been here since December 2022. I am very pleased with the care Mum has been given since she has been here. They have tended to all her needs with kindness and compassion.
09 January 2023
My mother had been a resident at Chandlers Ford Care Home for just a year when sadly she passed away in hospital. The staff were amazing, looking after my mother thoughtfully and with kindness. Always with a smile and a cheery word, Mum had settled into a regular routine and was comfortable in her new home. Thank you everyone for taking care of my mother and being so welcoming and kind.
07 December 2022
My dad is extremely well cared for. The staff do a fantastic job, even under difficult circumstances as my dad sufferers from Alzheimer's, so, not always cooperative. My mum visits every day so is able to witness the wonderful way in which they help my dad. The staff are always friendly and welcoming. The food is excellent, and the accommodation is comfortable. I would not want my dad to be in any other care home. We are extremely fortunate that he receives such good care.
06 April 2022
My father-in-law recently passed away and we would like to express our gratitude for the understanding, care, patience and thoughtfulness he received from the staff. We cannot thank them or praise them enough. A very big thank you from us all.
10 January 2022
The recent change of management seems to have improved the overall standard but it is early days. There have been too many staff changes - thankfully some of the good staff are still here and so the level of care for my mum has been maintained.
06 December 2021
My mum has been well cared for during the seven months since moving to HC-One. The team there are friendly, helpful and caring. I would not hesitate to recommend the Chandlers Ford Care Home (HC-One).
01 December 2021
Dad was only here for a few days, but the team made his last few days so comfortable - it was a huge relief to the whole family. After 45-days in hospital with no privacy or relaxation, it was a blessing to know that he could have his own space and his own things around him. The staff put themselves out to accommodate his needs and ours as we visited him.
03 August 2021
I would rather be here. Staff are fairly good. Very clean. Love my room. Fairly happy.
03 August 2021
My wife has been in HC-One care home Chandlers Ford Care Home for 6 months and is being well cared for and the staff are very good with her care.