Submit a Review for The Dower House Nursing Home
Springvale Road, Headbourne Worthy, Winchester, SO23 7LD
View Full Details of The Dower House Nursing HomeLatest Reviews for The Dower House Nursing Home
28 June 2024
My 96-year-old father came into The Dower House for initial respite care. I chose this home for him because of the reputation and having had bad experiences before with my mother's care I needed to choose carefully. Respite has now turned into permanent residency, the staff there have been absolutely excellent supporting him and the Matron especially has been kind and considerate during what has been a very stressful time and a very difficult decision. I couldn't recommend this home enough, the gardens are magnificent. It's clean, tidy and the food is first class. I've seen such a difference in my father since he's been there. I am so grateful that they've taken some of the pressure from me. Thank you very very much.
20 June 2024
The home was welcoming to families and residents. A fantastic team took great care of my father enabling him to return to his home sooner than anticipated. Wonderful food and activities made this is a great place. Thank you to all.
20 May 2024
My mother was cared for in a dignified and loving manner by all at The Dower House during her final years. The attention to detail and personal care was outstanding. I was given a bed in her room for her final days and all my needs were also met. The team go above and beyond to ensure comfort and care for not only the residents but their families too.
08 May 2024
This was my first visit to The Dower House. The overall impression was one of kindness to the clients, a very well-run organisation with plenty of smiling and happy staff members. We enjoyed a simple well generated and presented lunch. The grounds are beautiful and very well maintained.
31 January 2024
My father received end-of-life care at The Dower House Nursing Home. The love and care that was shown to him and us, as a family, were just exceptional. Thank you for making a difficult time a little easier.
25 January 2024
My wife has been staying at The Dower House Nursing Home now for the last two weeks and I must say the level of care is of the highest standard. The accommodation is stunning and the food is of the highest level with a vast and varied menu to suit all. I sleep well knowing that my loved one is being looked after and all her needs are being met to the standard I’d expect for someone who I love dearly.
30 November 2023
I booked into reception following a big operation on October 5th. I was very well looked after and after 10 days, went home much better.
09 October 2023
Very poor care caused by shortages of staff and much use of agency staff. No care plan was in place to help me recover from a total knee replacement, when I arrived and was only put in place when I asked for it. Very few staff who seemed to know what care I needed. Very little help was given to me to wash and dress and no one checked if I needed help at night to get to bed. The level of care depended so much on staffing levels and who was on duty.
22 September 2023
When our father could no longer manage at home, the Dower House and its staff were more than we could have hoped for. The care our father received in such a beautiful “home” was amongst the best. The constant and complete care meant the world to our family, and him, right through to the end of his life. Thank you so much for all that you do! Everyone we tell our story to knows what a special place The Dower House is. We are grateful to everyone who helped make our father's last years more comfortable, and all the staff truly brightened his life. The team of carers helped him preserve his dignity and manage his failing health graciously and with courage. Those things mattered a lot to our father and we will always be grateful to all of you. We truly appreciate all you did for our father but your care also extended to us his family. The care from every member of staff was excellent when we visited and was valued by us all - we were made to feel so welcome.
14 September 2023
I recuperated for two weeks in the Dower House Nursing Home after a hip operation. I made a fantastic recovery due to the kind and effective care I received, I never felt rushed or pressured. The food was delicious and easy to eat (cut into small portions). There were plenty of interesting leisure activities laid on. The beautiful gardens helped to restore one's spirit. It was clean and well-run. All the staff had time and patience and there was a respectful, caring attitude with staff and residents. I can highly recommend this nursing home (medication and self-medication worked well).
09 February 2023
I was well cared for despite at times there being a shortage of staff. The staff were always helpful and kind. I had a really good stay. Thank you.
17 December 2022
I had a most enjoyable stay at Dower House following an operation. Everyone was so kind and my room was comfortable and cosy. Thank you Dower House.
09 April 2020
Mum needed just a short 4-night stay while a new boiler was fitted. I needed her to be somewhere safe and warm. She was looked after extremely well, and will love to return for a longer 'holiday'.
12 November 2019
My husband, who suffers from cognitive impairment, is very content during his occasional week's stay at the Dower House. He finds the atmosphere pleasant, the staff polite, caring, helpful and the accommodation excellent.
14 August 2019
During my second short stay, I felt very well looked after by the professional and friendly staff and on returning to my home felt refreshed and rested.
15 July 2019
On two mornings, no coffee. On one morning, no breakfast. Weekend cover is not adequate. Cheeky to charge for a telephone which is not used as clients have their own smartphones.
26 November 2018
To stay in The Dower House is like being in a first class hotel with friends. The staff took good care of me and I had a lovely rest after my major surgery. They could not have been more helpful. My only criticism is that if I had had to stay longer for my respite care I might have got rather bored. I am normally a very active person and although the 'House' provided some films and a piano recital, there was no group class in painting or craft whilst I was there.
01 October 2018
Had a very happy stay at The Dower House after my hip operation. Lovely staff and food in the garden was delightful.
25 September 2018
Everyone was very helpful and looked after my husband very well. Thank you.
06 July 2018
We were delighted with the care which was given to my mother during her 18 months in the nursing home and particularly in her last few weeks there. The staff were so loving and gentle with her and ensured that she was always comfortable and pain free. They also ensured that all the family were supported. We could visit at any time, even stay overnight, and were always welcomed.
Latest Reviews for The Dower House Nursing Home
28 June 2024
My 96-year-old father came into The Dower House for initial respite care. I chose this home for him because of the reputation and having had bad experiences before with my mother's care I needed to choose carefully. Respite has now turned into permanent residency, the staff there have been absolutely excellent supporting him and the Matron especially has been kind and considerate during what has been a very stressful time and a very difficult decision. I couldn't recommend this home enough, the gardens are magnificent. It's clean, tidy and the food is first class. I've seen such a difference in my father since he's been there. I am so grateful that they've taken some of the pressure from me. Thank you very very much.
20 June 2024
The home was welcoming to families and residents. A fantastic team took great care of my father enabling him to return to his home sooner than anticipated. Wonderful food and activities made this is a great place. Thank you to all.
20 May 2024
My mother was cared for in a dignified and loving manner by all at The Dower House during her final years. The attention to detail and personal care was outstanding. I was given a bed in her room for her final days and all my needs were also met. The team go above and beyond to ensure comfort and care for not only the residents but their families too.
08 May 2024
This was my first visit to The Dower House. The overall impression was one of kindness to the clients, a very well-run organisation with plenty of smiling and happy staff members. We enjoyed a simple well generated and presented lunch. The grounds are beautiful and very well maintained.
31 January 2024
My father received end-of-life care at The Dower House Nursing Home. The love and care that was shown to him and us, as a family, were just exceptional. Thank you for making a difficult time a little easier.
25 January 2024
My wife has been staying at The Dower House Nursing Home now for the last two weeks and I must say the level of care is of the highest standard. The accommodation is stunning and the food is of the highest level with a vast and varied menu to suit all. I sleep well knowing that my loved one is being looked after and all her needs are being met to the standard I’d expect for someone who I love dearly.
30 November 2023
I booked into reception following a big operation on October 5th. I was very well looked after and after 10 days, went home much better.
09 October 2023
Very poor care caused by shortages of staff and much use of agency staff. No care plan was in place to help me recover from a total knee replacement, when I arrived and was only put in place when I asked for it. Very few staff who seemed to know what care I needed. Very little help was given to me to wash and dress and no one checked if I needed help at night to get to bed. The level of care depended so much on staffing levels and who was on duty.
22 September 2023
When our father could no longer manage at home, the Dower House and its staff were more than we could have hoped for. The care our father received in such a beautiful “home” was amongst the best. The constant and complete care meant the world to our family, and him, right through to the end of his life. Thank you so much for all that you do! Everyone we tell our story to knows what a special place The Dower House is. We are grateful to everyone who helped make our father's last years more comfortable, and all the staff truly brightened his life. The team of carers helped him preserve his dignity and manage his failing health graciously and with courage. Those things mattered a lot to our father and we will always be grateful to all of you. We truly appreciate all you did for our father but your care also extended to us his family. The care from every member of staff was excellent when we visited and was valued by us all - we were made to feel so welcome.
14 September 2023
I recuperated for two weeks in the Dower House Nursing Home after a hip operation. I made a fantastic recovery due to the kind and effective care I received, I never felt rushed or pressured. The food was delicious and easy to eat (cut into small portions). There were plenty of interesting leisure activities laid on. The beautiful gardens helped to restore one's spirit. It was clean and well-run. All the staff had time and patience and there was a respectful, caring attitude with staff and residents. I can highly recommend this nursing home (medication and self-medication worked well).
09 February 2023
I was well cared for despite at times there being a shortage of staff. The staff were always helpful and kind. I had a really good stay. Thank you.
17 December 2022
I had a most enjoyable stay at Dower House following an operation. Everyone was so kind and my room was comfortable and cosy. Thank you Dower House.
09 April 2020
Mum needed just a short 4-night stay while a new boiler was fitted. I needed her to be somewhere safe and warm. She was looked after extremely well, and will love to return for a longer 'holiday'.
12 November 2019
My husband, who suffers from cognitive impairment, is very content during his occasional week's stay at the Dower House. He finds the atmosphere pleasant, the staff polite, caring, helpful and the accommodation excellent.
14 August 2019
During my second short stay, I felt very well looked after by the professional and friendly staff and on returning to my home felt refreshed and rested.
15 July 2019
On two mornings, no coffee. On one morning, no breakfast. Weekend cover is not adequate. Cheeky to charge for a telephone which is not used as clients have their own smartphones.
26 November 2018
To stay in The Dower House is like being in a first class hotel with friends. The staff took good care of me and I had a lovely rest after my major surgery. They could not have been more helpful. My only criticism is that if I had had to stay longer for my respite care I might have got rather bored. I am normally a very active person and although the 'House' provided some films and a piano recital, there was no group class in painting or craft whilst I was there.
01 October 2018
Had a very happy stay at The Dower House after my hip operation. Lovely staff and food in the garden was delightful.
25 September 2018
Everyone was very helpful and looked after my husband very well. Thank you.
06 July 2018
We were delighted with the care which was given to my mother during her 18 months in the nursing home and particularly in her last few weeks there. The staff were so loving and gentle with her and ensured that she was always comfortable and pain free. They also ensured that all the family were supported. We could visit at any time, even stay overnight, and were always welcomed.