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Sherfield English, Romsey, SO51 6FD
View Full Details of Dunwood ManorLatest Reviews for Dunwood Manor
29 May 2024
My father was offered a place at Dunwood Manor Nursing Home on 2/1/24, after spells in and out of the hospital over a 7-month span. It’s been the best thing that could have happened to dad. The staff are first class. They are very caring and help dad settle in from the word go. The nursing care at this moment in time is first class. There is a good atmosphere in the home, with friendly smiling friendly faces. The food is prepared in the kitchen and my father says the food is very good, and plenty of it. Overall I am very pleased with the way things are going 10 out of 10.
15 May 2024
For the few weeks that my husband was in the home before his death there, all members of the staff showed both him and me the utmost kindness, care, consideration and, yes, love. I could not have asked for more.
04 September 2023
My husband was looked after by all carers and nursing staff with great care and kindness. I couldn't have wished for more.
04 August 2023
We were able to visit Mum at any time. The staff were very kind and welcoming.
08 June 2023
My wife's stay at Dunwood Manor was only seven weeks but during that time her care was outstanding. She loved her room and said so almost every day. During her stay, we celebrated our 60th wedding anniversary and her 80th birthday. On the Tuesday of Easter week, we had a family gathering of eight and the home kindly provided us with a small room with tea, coffee and sandwiches. A wonderful experience, thank you all so much for looking after her so well.
06 June 2023
My mum was a resident at Dunwood Manor for seven weeks with a terminal illness. Throughout her time there, she received exemplary care from every member of staff. All her care needs were fully met and the staff treated her with dignity and respect. Mum adored her room, had outstanding care and was supported through the final chapter of her life by a brilliant team. The staff were brilliant with my dad too and they were able to celebrate their diamond wedding anniversary and Mum's 80th Birthday in Dunwood Manor. I cannot thank the staff and praise them highly enough for their professional, friendly and first class care. To receive such help at a challenging time was a tremendous source of comfort.
12 April 2023
From the first day of my mum arriving at Dunwood Manor Care Home, I was very impressed with the care offered to my mum. As a very regular visitor, I was well pleased to see the ongoing care offered so far which was first-class in every way. Mum died in Dunwood Manor surrounded by her sons and at the point of death, care given by one member of staff was gentle and caring.
15 February 2023
Dunwood Manor is a clean, friendly home. The staff are approachable and caring. Standards of care and hygiene are excellent. Attention to detail in every area is evident. Food is tapered to personal needs and is presented in an appetising manner. Nothing is too much trouble and they strive to make the rooms homely. I would recommend Dunwood as a first-choice home if you were unable to care for your loved one.
13 February 2023
My father has only been in residency since the beginning of January so it is very difficult for me to give an accurate review. However, my experience so far has been more than satisfactory. The staff have been excellent and keep me up to date with my father's condition and any treatment he may require. Overall very happy.
10 February 2023
My wife has been at Dunwood for several months, has settled in well and is very content. She gets on very well with the staff - they are very kind, and nothing is too much trouble for them. The food is excellent, and she looks forward to every meal. She says that due to her circumstances, she is in the best possible place, which in turn, means I do not have to worry about her as she is in good hands.
30 January 2023
I cannot express in words how kind, caring and helpful the manager and the team have been. My mother was admitted for end of life and they have made a distressing situation easier to deal with. Their help with paperwork has been invaluable as this is a time of huge stress and worry. An empathetic and kind team from cleaners to management and it shines through!
16 December 2022
My wife was admitted for assessment. She was unable to leave her bed so was excluded from social activities. As a result, she lacked stimulation, except at meal times.
14 December 2022
Dunwood Manor has a very welcoming feel to it. Staff and management are very friendly and supportive to both myself and my husband. Nothing is too much trouble for them, I feel reassured that my husband is getting very good care. The care staff and nurses are extremely professional, very kind and patient to all the residents whilst dealing with some challenging behaviour! I visit most days, this is my honest review.
07 December 2022
I have visited my partner weekly in Dunwood Manor over the past 18 months. She is bedbound and has Dementia. The quality of care has improved considerably over the past 6 months and staffing levels have increased. My visit today (23/11), was typical of the great care and compassion that staff have shown in that she was given a facial and a manicure whilst I was visiting. At 3 pm the tea trolly arrived with lots of goodies in the form of cakes and biscuits. The friendly care assistant knew exactly how she likes her tea and also provided yoghurt and cake. She really enjoyed the offerings and the carer assisted her in a very cheerful and professional manner. Her room was neat, tidy and clean and various personal items were placed where she could see them. During my visit, the Deputy Manager and two care assistants came to check that all was well, and it was. I am content that she is being given excellent care and that a detailed care plan is in place and being executed fully.
28 November 2022
We were very fortunate that there was a room available for my husband when Alzheimer's disease forced us to consider full-time care. Since then, his condition has improved enormously which I put down to medication and good nursing care from the staff. I have been kept fully informed of all mishaps and relieved that he has access to prompt medical attention. While respecting Covid restrictions, it has been easy for me, family and friends to visit him. My husband manages to be fairly cheerful, despite the frustrating limitations of his illness and we are all feeling happier, knowing that he is in safe hands.
21 November 2022
My wife greatly enjoyed her time spent at Dunwood Manor. She experienced a very high level of care and good relations with the staff. She is confined to bed but fully mentally alert, which meant she quite naturally, quite often got frustrated with her situation - the staff managed that aspect extremely well. She looked forward to and received a daily visit from me; I am the only family member within striking distance. Unfortunately, she has had to leave the home due entirely to difficulties with the restricted visiting times. Very regrettable.
06 October 2022
Whilst Mum was in the hospital and needed a care home, Dunwood Manor acted very promptly in assessing Mum and getting her into the home in a timely fashion. They have been very efficient, helpful and caring in what was a very stressful time.
22 August 2022
My brother is a resident at Dunwood Manor having been there since July 2021. The nursing staff have been brilliant, my brother is not an easy man and since having Alzheimer's has become even more difficult and they have shown patience and kindness always. In the first few months of 2022, some things at the home did not appear to be functioning as normal and communications were not being made making me feel slightly uneasy as I was not certain what was happening. It became apparent that the manager has left and therefore the deputy manager was having to deal with everything. A new manager has now been appointed and in the last couple of months, things at the home have greatly improved. Communications have improved dramatically and I now feel calm and optimistic about the home's future and my brother's future there which is reassuring and very welcome after some months of uncertainty.
10 December 2021
I was totally against my mother going into any care home. The way my mother has been treated is better than I could ever have expected. The staff have been wonderful with our mother and very supportive with myself and my sister in a very difficult time for us all. Thank you all so much you work so hard and are such nice people.
06 September 2021
My mum has been at Dunwood Manor for two years now. I visited several other dementia registered homes in the area before settling on Dunwood to move my mother into from the North of England. The matron was very supportive throughout the whole potentially daunting process. Mum settled in well and the senior staff worked with us to resolve any teething problems. By the end of the first week, Mum had been out in the minibus on a forest drive. Stimulation and activities are important for Mum's quality of life as her dementia progresses and the activities coordinators work hard to engage her appropriately. When Covid-19 struck I felt confident that even though I couldn't see her for months, having placed Mum in their care she would be safe and well looked after. I have been impressed with how well the home has handled the challenges of the pandemic. Mum responds well to the care staff so I know that she is comfortable, confident and supported in a lovely, hotel-like setting.
Latest Reviews for Dunwood Manor
29 May 2024
My father was offered a place at Dunwood Manor Nursing Home on 2/1/24, after spells in and out of the hospital over a 7-month span. It’s been the best thing that could have happened to dad. The staff are first class. They are very caring and help dad settle in from the word go. The nursing care at this moment in time is first class. There is a good atmosphere in the home, with friendly smiling friendly faces. The food is prepared in the kitchen and my father says the food is very good, and plenty of it. Overall I am very pleased with the way things are going 10 out of 10.
15 May 2024
For the few weeks that my husband was in the home before his death there, all members of the staff showed both him and me the utmost kindness, care, consideration and, yes, love. I could not have asked for more.
04 September 2023
My husband was looked after by all carers and nursing staff with great care and kindness. I couldn't have wished for more.
04 August 2023
We were able to visit Mum at any time. The staff were very kind and welcoming.
08 June 2023
My wife's stay at Dunwood Manor was only seven weeks but during that time her care was outstanding. She loved her room and said so almost every day. During her stay, we celebrated our 60th wedding anniversary and her 80th birthday. On the Tuesday of Easter week, we had a family gathering of eight and the home kindly provided us with a small room with tea, coffee and sandwiches. A wonderful experience, thank you all so much for looking after her so well.
06 June 2023
My mum was a resident at Dunwood Manor for seven weeks with a terminal illness. Throughout her time there, she received exemplary care from every member of staff. All her care needs were fully met and the staff treated her with dignity and respect. Mum adored her room, had outstanding care and was supported through the final chapter of her life by a brilliant team. The staff were brilliant with my dad too and they were able to celebrate their diamond wedding anniversary and Mum's 80th Birthday in Dunwood Manor. I cannot thank the staff and praise them highly enough for their professional, friendly and first class care. To receive such help at a challenging time was a tremendous source of comfort.
12 April 2023
From the first day of my mum arriving at Dunwood Manor Care Home, I was very impressed with the care offered to my mum. As a very regular visitor, I was well pleased to see the ongoing care offered so far which was first-class in every way. Mum died in Dunwood Manor surrounded by her sons and at the point of death, care given by one member of staff was gentle and caring.
15 February 2023
Dunwood Manor is a clean, friendly home. The staff are approachable and caring. Standards of care and hygiene are excellent. Attention to detail in every area is evident. Food is tapered to personal needs and is presented in an appetising manner. Nothing is too much trouble and they strive to make the rooms homely. I would recommend Dunwood as a first-choice home if you were unable to care for your loved one.
13 February 2023
My father has only been in residency since the beginning of January so it is very difficult for me to give an accurate review. However, my experience so far has been more than satisfactory. The staff have been excellent and keep me up to date with my father's condition and any treatment he may require. Overall very happy.
10 February 2023
My wife has been at Dunwood for several months, has settled in well and is very content. She gets on very well with the staff - they are very kind, and nothing is too much trouble for them. The food is excellent, and she looks forward to every meal. She says that due to her circumstances, she is in the best possible place, which in turn, means I do not have to worry about her as she is in good hands.
30 January 2023
I cannot express in words how kind, caring and helpful the manager and the team have been. My mother was admitted for end of life and they have made a distressing situation easier to deal with. Their help with paperwork has been invaluable as this is a time of huge stress and worry. An empathetic and kind team from cleaners to management and it shines through!
16 December 2022
My wife was admitted for assessment. She was unable to leave her bed so was excluded from social activities. As a result, she lacked stimulation, except at meal times.
14 December 2022
Dunwood Manor has a very welcoming feel to it. Staff and management are very friendly and supportive to both myself and my husband. Nothing is too much trouble for them, I feel reassured that my husband is getting very good care. The care staff and nurses are extremely professional, very kind and patient to all the residents whilst dealing with some challenging behaviour! I visit most days, this is my honest review.
07 December 2022
I have visited my partner weekly in Dunwood Manor over the past 18 months. She is bedbound and has Dementia. The quality of care has improved considerably over the past 6 months and staffing levels have increased. My visit today (23/11), was typical of the great care and compassion that staff have shown in that she was given a facial and a manicure whilst I was visiting. At 3 pm the tea trolly arrived with lots of goodies in the form of cakes and biscuits. The friendly care assistant knew exactly how she likes her tea and also provided yoghurt and cake. She really enjoyed the offerings and the carer assisted her in a very cheerful and professional manner. Her room was neat, tidy and clean and various personal items were placed where she could see them. During my visit, the Deputy Manager and two care assistants came to check that all was well, and it was. I am content that she is being given excellent care and that a detailed care plan is in place and being executed fully.
28 November 2022
We were very fortunate that there was a room available for my husband when Alzheimer's disease forced us to consider full-time care. Since then, his condition has improved enormously which I put down to medication and good nursing care from the staff. I have been kept fully informed of all mishaps and relieved that he has access to prompt medical attention. While respecting Covid restrictions, it has been easy for me, family and friends to visit him. My husband manages to be fairly cheerful, despite the frustrating limitations of his illness and we are all feeling happier, knowing that he is in safe hands.
21 November 2022
My wife greatly enjoyed her time spent at Dunwood Manor. She experienced a very high level of care and good relations with the staff. She is confined to bed but fully mentally alert, which meant she quite naturally, quite often got frustrated with her situation - the staff managed that aspect extremely well. She looked forward to and received a daily visit from me; I am the only family member within striking distance. Unfortunately, she has had to leave the home due entirely to difficulties with the restricted visiting times. Very regrettable.
06 October 2022
Whilst Mum was in the hospital and needed a care home, Dunwood Manor acted very promptly in assessing Mum and getting her into the home in a timely fashion. They have been very efficient, helpful and caring in what was a very stressful time.
22 August 2022
My brother is a resident at Dunwood Manor having been there since July 2021. The nursing staff have been brilliant, my brother is not an easy man and since having Alzheimer's has become even more difficult and they have shown patience and kindness always. In the first few months of 2022, some things at the home did not appear to be functioning as normal and communications were not being made making me feel slightly uneasy as I was not certain what was happening. It became apparent that the manager has left and therefore the deputy manager was having to deal with everything. A new manager has now been appointed and in the last couple of months, things at the home have greatly improved. Communications have improved dramatically and I now feel calm and optimistic about the home's future and my brother's future there which is reassuring and very welcome after some months of uncertainty.
10 December 2021
I was totally against my mother going into any care home. The way my mother has been treated is better than I could ever have expected. The staff have been wonderful with our mother and very supportive with myself and my sister in a very difficult time for us all. Thank you all so much you work so hard and are such nice people.
06 September 2021
My mum has been at Dunwood Manor for two years now. I visited several other dementia registered homes in the area before settling on Dunwood to move my mother into from the North of England. The matron was very supportive throughout the whole potentially daunting process. Mum settled in well and the senior staff worked with us to resolve any teething problems. By the end of the first week, Mum had been out in the minibus on a forest drive. Stimulation and activities are important for Mum's quality of life as her dementia progresses and the activities coordinators work hard to engage her appropriately. When Covid-19 struck I felt confident that even though I couldn't see her for months, having placed Mum in their care she would be safe and well looked after. I have been impressed with how well the home has handled the challenges of the pandemic. Mum responds well to the care staff so I know that she is comfortable, confident and supported in a lovely, hotel-like setting.