Submit a Review for Ranvilles Nursing Home
5/7 Ranvilles Lane, Titchfield, Fareham, PO14 3DS
View Full Details of Ranvilles Nursing HomeLatest Reviews for Ranvilles Nursing Home
30 October 2024
Lovely visit today. Very caring attentive staff. Nothing is ever too much trouble. Very clean and comfortable surroundings. Each resident's needs are met in so many different ways to ensure their well-being.
02 September 2024
Satisfactory care. Helpful staff and nice premises and garden. Some staff interaction with my husband could be better but overall good. It is small things that concern me, like keep asking to have his nails cut and cleaned, so often they are dirty! Making sure he has a drink, often he is thirsty when I visit. I accept he can be challenging at times.
07 August 2024
My husband has been a resident at Ranvilles for 6 years. In all that time, the staff have always shown to be kind and caring. The difficult area of personal care is done with dignity and compassion for the residents. Staff always talk to you and help and understand, not just the resident but also for the family member. My husband can not speak but he knows and trusts the carers, often smiling at them. Thank you Ranvilles for all you have done for both of us.
07 August 2024
My wife suffers from severe Alzheimer's and is unable to communicate in any form. She has been a resident at Ranvilles Nursing Home since February 2022. The care and attention she receives from the staff is excellent.
01 August 2024
Very good service by all the staff.
23 July 2024
My husband has been a resident in Ranvilles since just before Covid lockdown so we have experienced a range of different situations. He has dementia which means his behaviour can be difficult. The staff at Ranvilles do really have a good understanding of how to help and care for residents who can become extremely distressed. They have nursed him through a number of medical emergencies so well that I definitely think he survived because of their care. The home has a good relationship with the local GP practice and I am regularly updated. There are daily activities which everyone is encouraged to try in whatever way they can and photos are regularly posted on social media. There is a choice of meals which are plentiful and healthy. Whenever I visit I am always greeted by name and made to feel welcome. If you are seeking care for your loved one visit the home and see the work they do. They will welcome you and answer any questions.
17 July 2024
In May 2024 I received a missed call from an unknown number and later saw an email from Ranvilles asking me to make contact. When I called I spoke with a member of staff who very casually told me my Dad had passed away that morning, she was very reluctant to give her name (I had to ask her 6/7 times). Then she asked about my Mum who passed away 18 months ago - why? I was distressed at the news of my Dad was delivered so casually and the odd question about my Mum. She said they had been trying to contact me all day (one unknown call and one email). I switched into a professional mode to protect myself and gave Dad's name and date of birth and asked her to please check again. After a few seconds she again very casually said "Yes, he passed away this morning". I had no idea of the circumstances of how Dad died or whether to cascade unreliable info to the wider family. Very distressing interaction with this staff member, I was shocked at the lack of professionalism.
24 May 2024
All the staff were amazing with my uncle during his stay, unfortunately, he died, even then the staff were great with him and myself, can’t praise them enough. Thank you to everyone involved in his care.
31 October 2023
My father has advanced Alzheimer's, and his needs are very complex, which his previous home could not manage, Since February 2023, Dad has been cared for at Ranvilles. He is non-mobile, doubly incontinent and can become very agitated and aggressive due to his illness. The level of care he receives is impeccable. All staff are kind, caring, alongside respectful, understanding and professional. They have given us peace, knowing Dad couldn't be better cared for. Thank you.
06 October 2023
Love that Mum is in here, she has dementia and is very well cared for. The staff are careful with her and friendly. I love the cleanliness and also the room she is in. They have lots of activities and they keep her as busy as she can be.
29 August 2023
My father was cared hurt for here for two months when his condition deteriorated so much that he needed nursing care. He was well looked after and the staff were considerate and caring. It was clearly a well run home and with excellent nurses managing all care. The home came into its own in the final days of my father's life. All the staff was so understanding and nothing was too difficult. The nurses explained everything and were outstanding in a difficult situation. They were supported by all the other staff to make my dad's passing a calm and peaceful end.
14 July 2023
My father moved into Ranvilles from another care home which could no longer meet his needs. I am so happy with the care that Dad now receives. Each and every one of the nurses and care staff are really making the home a lovely place, full of love, and making Dad feel as settled and loved as possible. Nothing is ever too much trouble for all the staff and we are always made to feel welcome and comfortable every time we go to visit him. I can leave Dad after each visit with much more ease, feeling safe in the fact that he will be really well looked after 24/7. Cannot fault the home and so happy Dad is settled thanks to all the wonderful people who work there.
17 June 2023
My brother passed away suddenly in March 2023 having moved into Ranvilles Nursing Home in May 2017. He was one of their most challenging residents who took a long time to settle. The manager and staff never gave up on him, working hard to establish relationships with him. It wasn't an easy time for us, as a family, but the amazing staff just kept going with him. Different staff helped him enjoy his love of rock music together with his sporting interests including rugby and football. Ranvilles was the only nursing home that was prepared to accept him as a resident and I realise now how lucky we were. Life seems strange without my brother but it also is strange no longer being part of the Ranvilles family. I miss the weekly update telephone call and talking to all the staff who really take the time to get to know you. Thank you all again for everything each and every one of you did for the last six years.
14 November 2022
My husband has been at Ranvilles for nearly four years. From day one, the staff have always been friendly and helpful. They understand how to deal with each of the residents, always maintaining their well-being and dignity. I will never be able to thank them enough for everything they have done for me and, most of all, for my dearest husband.
29 November 2021
I have been at Ranvilles just over 5 months, very helpful and supportive team in all aspects. I didn't know how long I would be here for but the home has ensured that I have had the support to rehabilitate me to allow me to go home. Very well mannered to all my visitors. I will greatly miss the team at Ranvilles.
05 November 2021
Every time I have been to Ranvilles my brother is always well cared for. The staff have all the time and patience and so relaxed and so patient with him. All staff have a kind welcoming manner.
05 November 2021
I am totally satisfied with the care and attention my husband receives; but also the support and help that is given to me. Everyone is extremely friendly and helpful and I know how much my husband appreciates the staff. They keep me informed about his health and welfare at all times. I think it is a well run home and is excellent in everything they do.
14 April 2021
Ranvilles Nursing Home did a wonderful job of looking after my dad and his complex needs. Incredibly patient, caring and polite staff even though often very busy. Can't thank them enough. My dad would still be at Ranvilles if they weren't so far from where we live. Hoping my dad's new care home is as wonderful as Ranvilles. Thank you everyone at Ranvilles for your great care.
13 November 2020
The care my father is receiving is exceptional. The carers genuinely care about him, which can't be easy as his needs are complex. Would I recommend Ranvilles to everyone, yes! At no time is any request I make a problem even with COVID19 about the home, they have done everything possible to make visiting still an option. Love the Facebook posts, keep them coming.
18 May 2020
I found that Ranvilles care home for dementia residents was well staffed with very caring nurses and care assistants who do a fantastic job. My only complaint would be that the Manager could have shown a bit of compassion towards my best friend, whose brother passed away having stayed at the home instead of saying nothing to him when we came over to take back his belongings. She was more interested in putting things in the skip than offering any kind of compassion.
Latest Reviews for Ranvilles Nursing Home
30 October 2024
Lovely visit today. Very caring attentive staff. Nothing is ever too much trouble. Very clean and comfortable surroundings. Each resident's needs are met in so many different ways to ensure their well-being.
02 September 2024
Satisfactory care. Helpful staff and nice premises and garden. Some staff interaction with my husband could be better but overall good. It is small things that concern me, like keep asking to have his nails cut and cleaned, so often they are dirty! Making sure he has a drink, often he is thirsty when I visit. I accept he can be challenging at times.
07 August 2024
My husband has been a resident at Ranvilles for 6 years. In all that time, the staff have always shown to be kind and caring. The difficult area of personal care is done with dignity and compassion for the residents. Staff always talk to you and help and understand, not just the resident but also for the family member. My husband can not speak but he knows and trusts the carers, often smiling at them. Thank you Ranvilles for all you have done for both of us.
07 August 2024
My wife suffers from severe Alzheimer's and is unable to communicate in any form. She has been a resident at Ranvilles Nursing Home since February 2022. The care and attention she receives from the staff is excellent.
01 August 2024
Very good service by all the staff.
23 July 2024
My husband has been a resident in Ranvilles since just before Covid lockdown so we have experienced a range of different situations. He has dementia which means his behaviour can be difficult. The staff at Ranvilles do really have a good understanding of how to help and care for residents who can become extremely distressed. They have nursed him through a number of medical emergencies so well that I definitely think he survived because of their care. The home has a good relationship with the local GP practice and I am regularly updated. There are daily activities which everyone is encouraged to try in whatever way they can and photos are regularly posted on social media. There is a choice of meals which are plentiful and healthy. Whenever I visit I am always greeted by name and made to feel welcome. If you are seeking care for your loved one visit the home and see the work they do. They will welcome you and answer any questions.
17 July 2024
In May 2024 I received a missed call from an unknown number and later saw an email from Ranvilles asking me to make contact. When I called I spoke with a member of staff who very casually told me my Dad had passed away that morning, she was very reluctant to give her name (I had to ask her 6/7 times). Then she asked about my Mum who passed away 18 months ago - why? I was distressed at the news of my Dad was delivered so casually and the odd question about my Mum. She said they had been trying to contact me all day (one unknown call and one email). I switched into a professional mode to protect myself and gave Dad's name and date of birth and asked her to please check again. After a few seconds she again very casually said "Yes, he passed away this morning". I had no idea of the circumstances of how Dad died or whether to cascade unreliable info to the wider family. Very distressing interaction with this staff member, I was shocked at the lack of professionalism.
24 May 2024
All the staff were amazing with my uncle during his stay, unfortunately, he died, even then the staff were great with him and myself, can’t praise them enough. Thank you to everyone involved in his care.
31 October 2023
My father has advanced Alzheimer's, and his needs are very complex, which his previous home could not manage, Since February 2023, Dad has been cared for at Ranvilles. He is non-mobile, doubly incontinent and can become very agitated and aggressive due to his illness. The level of care he receives is impeccable. All staff are kind, caring, alongside respectful, understanding and professional. They have given us peace, knowing Dad couldn't be better cared for. Thank you.
06 October 2023
Love that Mum is in here, she has dementia and is very well cared for. The staff are careful with her and friendly. I love the cleanliness and also the room she is in. They have lots of activities and they keep her as busy as she can be.
29 August 2023
My father was cared hurt for here for two months when his condition deteriorated so much that he needed nursing care. He was well looked after and the staff were considerate and caring. It was clearly a well run home and with excellent nurses managing all care. The home came into its own in the final days of my father's life. All the staff was so understanding and nothing was too difficult. The nurses explained everything and were outstanding in a difficult situation. They were supported by all the other staff to make my dad's passing a calm and peaceful end.
14 July 2023
My father moved into Ranvilles from another care home which could no longer meet his needs. I am so happy with the care that Dad now receives. Each and every one of the nurses and care staff are really making the home a lovely place, full of love, and making Dad feel as settled and loved as possible. Nothing is ever too much trouble for all the staff and we are always made to feel welcome and comfortable every time we go to visit him. I can leave Dad after each visit with much more ease, feeling safe in the fact that he will be really well looked after 24/7. Cannot fault the home and so happy Dad is settled thanks to all the wonderful people who work there.
17 June 2023
My brother passed away suddenly in March 2023 having moved into Ranvilles Nursing Home in May 2017. He was one of their most challenging residents who took a long time to settle. The manager and staff never gave up on him, working hard to establish relationships with him. It wasn't an easy time for us, as a family, but the amazing staff just kept going with him. Different staff helped him enjoy his love of rock music together with his sporting interests including rugby and football. Ranvilles was the only nursing home that was prepared to accept him as a resident and I realise now how lucky we were. Life seems strange without my brother but it also is strange no longer being part of the Ranvilles family. I miss the weekly update telephone call and talking to all the staff who really take the time to get to know you. Thank you all again for everything each and every one of you did for the last six years.
14 November 2022
My husband has been at Ranvilles for nearly four years. From day one, the staff have always been friendly and helpful. They understand how to deal with each of the residents, always maintaining their well-being and dignity. I will never be able to thank them enough for everything they have done for me and, most of all, for my dearest husband.
29 November 2021
I have been at Ranvilles just over 5 months, very helpful and supportive team in all aspects. I didn't know how long I would be here for but the home has ensured that I have had the support to rehabilitate me to allow me to go home. Very well mannered to all my visitors. I will greatly miss the team at Ranvilles.
05 November 2021
Every time I have been to Ranvilles my brother is always well cared for. The staff have all the time and patience and so relaxed and so patient with him. All staff have a kind welcoming manner.
05 November 2021
I am totally satisfied with the care and attention my husband receives; but also the support and help that is given to me. Everyone is extremely friendly and helpful and I know how much my husband appreciates the staff. They keep me informed about his health and welfare at all times. I think it is a well run home and is excellent in everything they do.
14 April 2021
Ranvilles Nursing Home did a wonderful job of looking after my dad and his complex needs. Incredibly patient, caring and polite staff even though often very busy. Can't thank them enough. My dad would still be at Ranvilles if they weren't so far from where we live. Hoping my dad's new care home is as wonderful as Ranvilles. Thank you everyone at Ranvilles for your great care.
13 November 2020
The care my father is receiving is exceptional. The carers genuinely care about him, which can't be easy as his needs are complex. Would I recommend Ranvilles to everyone, yes! At no time is any request I make a problem even with COVID19 about the home, they have done everything possible to make visiting still an option. Love the Facebook posts, keep them coming.
18 May 2020
I found that Ranvilles care home for dementia residents was well staffed with very caring nurses and care assistants who do a fantastic job. My only complaint would be that the Manager could have shown a bit of compassion towards my best friend, whose brother passed away having stayed at the home instead of saying nothing to him when we came over to take back his belongings. She was more interested in putting things in the skip than offering any kind of compassion.