Submit a Review for Steep House Nursing Home
Tilmore Road, Petersfield, GU32 2HS
View Full Details of Steep House Nursing HomeLatest Reviews for Steep House Nursing Home
31 January 2025
Excellent care, very kind, charming staff who are very competent and helpful. Always clean and tidy. Very competent registered nurses with good medical knowledge.
15 January 2025
I would like to thank all the staff at Steep House for the care of my father. I cannot thank you enough for making me feel at peace with Dad in your care, he was always clean and happy, and the staff were amazing and always happy and welcoming from the receptionist to the doctors, managers, and especially the lovely Nurses who work so hard, the standards are very high, and it is good to see there was no change of staff in the 14 months my dad was there which says a happy team and treated really well, they are like one big amazing family. Would highly recommend this Care Home to anyone. Many, many thanks.
18 December 2024
"I love it here," Mum used to say, "There's always laughter." I cannot thank the staff of Steep House enough for their tireless care, for their dedication, warmth, their unfailing humour, and for the genuine happiness they brought to Mum in her final years. The compassion, kindness, and understanding she received throughout her four-year residency at Steep House were exemplary. There is such love here. In her final months and weeks, every aspect of Mum's end-of-life care was managed with great sensitivity. Her sad passing was peaceful and dignified. I am so grateful to every single member of the Steep House staff. From the bottom of my heart: thank you so much.
04 December 2024
A massive thank you to all the staff at Steep House for looking after my late mum. From reception to housekeeping, carers to nurses, activity team, and managers, they were so kind to my mum, and to me. The amazing level of care given was more than we could have asked for. There was always laughter and a listening ear. It is not an all-singing, all-dancing nursing home, it doesn't need to be, because it is full of kindness, laughter and compassion. I would recommend Steep House without hesitation.
19 August 2024
Steep House is a wonderful setting and the level of care was equally wonderful. Happy, polite and attentive staff cared for my 92-year-old father's every need. Thank you all so much.
12 July 2024
I would like to give a massive thank you to all the staff at Steep House for the care you gave to our late father. From the time he arrived until his sad passing, he was shown an amazing level of care that we cannot fault in any way. We couldn't have asked for him to be treated any better, and never had any concerns about the level of care he received and the dignity he was shown right up till the end. Thank you!
08 July 2024
I would like to say Steep House staff were so kind & caring towards my father-in-law. They made a very difficult time for us, easier to bear, knowing he was being so well looked after. And they couldn't have done more when the end of his life drew near. They really showed such care & kindness. Their compassion was everything!
04 July 2024
My Dad has spent his last 16 months in Steep House. It was difficult for the family to see him go into a care home due to his dementia but he could not have been placed into better hands and has been looked after so well right up to the end. The whole team have provided such caring and professional support. In his final days, they could not have done more to support my family and went out of their way to help us all. Friendly greetings, wonderful activities, great food and the best housekeeping. They are one amazing team of people who could not do enough for us and we are so grateful that Dad was placed with you. I would highly recommend this home to other any other families in our situation.
16 April 2024
I would like to thank all at Steep House Nursing Home for making my uncle's life so safe and structured during his last months. He benefited so much from the routine that you put in place, entertainment provided, the absolute care he was given by everyone. My uncle previously lived on his own and during his life was such a social man, so the company provided was so important, not being on his own for long periods every day, I am sure this extended his life and made it so much better. I would like to thank the lifestyle ladies and the lovely receptionist. The fact that staff came to see him and say goodbye before they left work on his last day, will always stay with me, it showed how much he was loved and cared for. The senior nurse, such a kind gentleman, was there to care in the last hours with us. I would absolutely recommend Steep House to anyone, I am in awe of how you all manage to care constantly, knowing that you are so often part of someone’s last journey. Thank you all so much.
06 March 2024
My dad was very ill when he arrived at Steep House and was only there for a few days before he died. The staff at Steep House were all so nice. Couldn't have been more helpful. They made it as easy as it could be to visit Dad in his last few days. Thank you.
28 November 2023
My mum, who was 91, spent 7 months at Steep House, after breaking her ankle at home, until she sadly died last month. During that time she was looked after by all the staff with great care and most importantly dignity. All the staff could not have done more to help us as a family through this difficult time. From the lady in reception for fielding the endless phone calls from us all, the ladies in managing everything about her care, including numerous trips to the hospital for updates on her leg, and all the nurses and carers who showed her such kindness and consideration during a really difficult time in her life. I cannot thank you all enough.
24 November 2023
My experience with Steep House has been totally positive since the day she went in. Mum had dementia, but the care and compassion shown to her at all times was amazing. Mum passed away on the 5th of November, but the care and love shown to us before and after was humbling. I'd like to mention the lifestyle assistant, who went above and beyond to look after us, nothing was too much trouble. We could spend time with Mum after and weren't put under any pressure to leave. Mum looked on the staff as her second family and she loved them all and I know they loved her too. Many thanks.
01 November 2023
My mum moved in on the day we lost our dad. She had Alzheimer’s and it felt like we had lost both parents, she moved in during COVID. The staff kept us updated at all times and my mum was happy in her last few years. Everybody was very professional and caring at all times. Thank you.
25 October 2023
My sister-in-law's health has improved so much from being at the nursing home. All the staff are very welcoming, kind and considerate. I would highly recommend Steep House. The annual fair was the first time I had been; it was well organised and a great day out.
19 October 2023
My mum has been at Steep House for around three years now, so I am able to give a good rounded out review of the staff and overall service provided at Steep House. I have to say that during the whole time Mum has been staying at Steep House, even during the Covid Pandemic, that Mum's care has been nothing short of fantastic! The management has been very fair and also kept my sister and myself informed of any changes or events or any concerns about Mum's welfare and health. All the staff provide a fantastic level of care, whether in caring for my Mum's health needs or in the entertainment and the team of 'Mr Fixits' that keep everything working properly and looking good! And not forgetting the good food provided and the lovely lady staff member who welcomes you! It is like an extended family for us and Mum and I want to say a massive thank you to everyone. So thank you very much again for all your care, love, support and and hard work! I will be booking my room soon!
18 October 2023
My mum is very settled and happy at Steep House. She is looked after so well by all her carers and we cannot thank them enough! Mum’s care needs are quite considerable but nothing is too much trouble. Everyone is so caring and considerate, going the extra mile to help her. She loves her room and the beautiful lounge overlooking the garden, the kind personal touches and gentle words of encouragement. Good laughs too! We are very grateful for this, knowing that Mum is being given exceptional care by everyone.
16 October 2023
Whenever I visited my friend, she was kept clean and comfortable, in a nice room with own toilet. The staff have always been friendly and welcoming, especially the lady who regularly mans the reception. There is always a wide range of activities on offer for those wishing to take part.
11 October 2023
I have a physical injury and am extremely well looked after at Steep House. Indeed, I consider myself most fortunate to be here. The management, nursing, administrative and care personnel are efficient, professional and attentive. A particular strength lies in the multinational makeup of high-quality and competent staff members, resulting in a pleasing, friendly and caring atmosphere where nothing is too much trouble. This prevailing affection, created and maintained by these good people, is heartening to me and assuredly to other residents, let alone their guests. Better segregation from occasional disturbances caused by residents with dementia would be appreciated if this is possible, if the problems become acute action is taken. A GP visits weekly and medication is strictly controlled by the reliable nursing staff. Food is first class with kitchen staff very willing to cater for individual preferences. Accommodation standards are good, rooms are thoroughly cleaned and waste baskets are emptied regularly. Highly recommended.
30 March 2023
I would like to commend all the staff at Steep House for the fantastic compassion, care, and support they provided my mother over just a few months when she transferred from a former residential care home following a fall to a hospital and then to Steep House Nursing Home as her Alzheimers/Dementia had worsened and her nursing and care needs considerably increased. Mum was taken in at short notice and though quite unwell, was treated tirelessly by all staff and carers with kindness, dignity, and respect, and we were kept suitably informed of her condition each and every day. Sadly the outcome was inevitable, if sooner than we thought, but we did get to spend Mum’s last hours with her as she passed away comfortably and peacefully in the lovely surroundings of Steep House. It is difficult to express our gratitude to all the kind and generous staff who did their best to keep Mum well and nourished and maintain as good a quality of life as someone in her condition could enjoy. Thank you.
28 March 2023
Having been a resident suffering from dementia for almost five years, our mother was so well looked after, and she considered this her home. We knew from the first welcome when looking at Steep House that this was the right place for her. All the staff are absolutely wonderful, and whether it's the carers, nursing team, support staff and management, everyone takes responsibility and really does care. It can be a troubling environment at times, but we had complete confidence in the way that she was looked after, and she struck up some real connections and friendships with the team there. A special mention to one lady who was always warming and friendly at reception, another lady who was continually cheerful and motivating with all the activities, and the manager who kept us updated, managed and guided us through the various challenges. There are plenty of other team members that stand out and are so caring and helpful. We will always be so grateful to all at Steep House; thank you.
Latest Reviews for Steep House Nursing Home
31 January 2025
Excellent care, very kind, charming staff who are very competent and helpful. Always clean and tidy. Very competent registered nurses with good medical knowledge.
15 January 2025
I would like to thank all the staff at Steep House for the care of my father. I cannot thank you enough for making me feel at peace with Dad in your care, he was always clean and happy, and the staff were amazing and always happy and welcoming from the receptionist to the doctors, managers, and especially the lovely Nurses who work so hard, the standards are very high, and it is good to see there was no change of staff in the 14 months my dad was there which says a happy team and treated really well, they are like one big amazing family. Would highly recommend this Care Home to anyone. Many, many thanks.
18 December 2024
"I love it here," Mum used to say, "There's always laughter." I cannot thank the staff of Steep House enough for their tireless care, for their dedication, warmth, their unfailing humour, and for the genuine happiness they brought to Mum in her final years. The compassion, kindness, and understanding she received throughout her four-year residency at Steep House were exemplary. There is such love here. In her final months and weeks, every aspect of Mum's end-of-life care was managed with great sensitivity. Her sad passing was peaceful and dignified. I am so grateful to every single member of the Steep House staff. From the bottom of my heart: thank you so much.
04 December 2024
A massive thank you to all the staff at Steep House for looking after my late mum. From reception to housekeeping, carers to nurses, activity team, and managers, they were so kind to my mum, and to me. The amazing level of care given was more than we could have asked for. There was always laughter and a listening ear. It is not an all-singing, all-dancing nursing home, it doesn't need to be, because it is full of kindness, laughter and compassion. I would recommend Steep House without hesitation.
19 August 2024
Steep House is a wonderful setting and the level of care was equally wonderful. Happy, polite and attentive staff cared for my 92-year-old father's every need. Thank you all so much.
12 July 2024
I would like to give a massive thank you to all the staff at Steep House for the care you gave to our late father. From the time he arrived until his sad passing, he was shown an amazing level of care that we cannot fault in any way. We couldn't have asked for him to be treated any better, and never had any concerns about the level of care he received and the dignity he was shown right up till the end. Thank you!
08 July 2024
I would like to say Steep House staff were so kind & caring towards my father-in-law. They made a very difficult time for us, easier to bear, knowing he was being so well looked after. And they couldn't have done more when the end of his life drew near. They really showed such care & kindness. Their compassion was everything!
04 July 2024
My Dad has spent his last 16 months in Steep House. It was difficult for the family to see him go into a care home due to his dementia but he could not have been placed into better hands and has been looked after so well right up to the end. The whole team have provided such caring and professional support. In his final days, they could not have done more to support my family and went out of their way to help us all. Friendly greetings, wonderful activities, great food and the best housekeeping. They are one amazing team of people who could not do enough for us and we are so grateful that Dad was placed with you. I would highly recommend this home to other any other families in our situation.
16 April 2024
I would like to thank all at Steep House Nursing Home for making my uncle's life so safe and structured during his last months. He benefited so much from the routine that you put in place, entertainment provided, the absolute care he was given by everyone. My uncle previously lived on his own and during his life was such a social man, so the company provided was so important, not being on his own for long periods every day, I am sure this extended his life and made it so much better. I would like to thank the lifestyle ladies and the lovely receptionist. The fact that staff came to see him and say goodbye before they left work on his last day, will always stay with me, it showed how much he was loved and cared for. The senior nurse, such a kind gentleman, was there to care in the last hours with us. I would absolutely recommend Steep House to anyone, I am in awe of how you all manage to care constantly, knowing that you are so often part of someone’s last journey. Thank you all so much.
06 March 2024
My dad was very ill when he arrived at Steep House and was only there for a few days before he died. The staff at Steep House were all so nice. Couldn't have been more helpful. They made it as easy as it could be to visit Dad in his last few days. Thank you.
28 November 2023
My mum, who was 91, spent 7 months at Steep House, after breaking her ankle at home, until she sadly died last month. During that time she was looked after by all the staff with great care and most importantly dignity. All the staff could not have done more to help us as a family through this difficult time. From the lady in reception for fielding the endless phone calls from us all, the ladies in managing everything about her care, including numerous trips to the hospital for updates on her leg, and all the nurses and carers who showed her such kindness and consideration during a really difficult time in her life. I cannot thank you all enough.
24 November 2023
My experience with Steep House has been totally positive since the day she went in. Mum had dementia, but the care and compassion shown to her at all times was amazing. Mum passed away on the 5th of November, but the care and love shown to us before and after was humbling. I'd like to mention the lifestyle assistant, who went above and beyond to look after us, nothing was too much trouble. We could spend time with Mum after and weren't put under any pressure to leave. Mum looked on the staff as her second family and she loved them all and I know they loved her too. Many thanks.
01 November 2023
My mum moved in on the day we lost our dad. She had Alzheimer’s and it felt like we had lost both parents, she moved in during COVID. The staff kept us updated at all times and my mum was happy in her last few years. Everybody was very professional and caring at all times. Thank you.
25 October 2023
My sister-in-law's health has improved so much from being at the nursing home. All the staff are very welcoming, kind and considerate. I would highly recommend Steep House. The annual fair was the first time I had been; it was well organised and a great day out.
19 October 2023
My mum has been at Steep House for around three years now, so I am able to give a good rounded out review of the staff and overall service provided at Steep House. I have to say that during the whole time Mum has been staying at Steep House, even during the Covid Pandemic, that Mum's care has been nothing short of fantastic! The management has been very fair and also kept my sister and myself informed of any changes or events or any concerns about Mum's welfare and health. All the staff provide a fantastic level of care, whether in caring for my Mum's health needs or in the entertainment and the team of 'Mr Fixits' that keep everything working properly and looking good! And not forgetting the good food provided and the lovely lady staff member who welcomes you! It is like an extended family for us and Mum and I want to say a massive thank you to everyone. So thank you very much again for all your care, love, support and and hard work! I will be booking my room soon!
18 October 2023
My mum is very settled and happy at Steep House. She is looked after so well by all her carers and we cannot thank them enough! Mum’s care needs are quite considerable but nothing is too much trouble. Everyone is so caring and considerate, going the extra mile to help her. She loves her room and the beautiful lounge overlooking the garden, the kind personal touches and gentle words of encouragement. Good laughs too! We are very grateful for this, knowing that Mum is being given exceptional care by everyone.
16 October 2023
Whenever I visited my friend, she was kept clean and comfortable, in a nice room with own toilet. The staff have always been friendly and welcoming, especially the lady who regularly mans the reception. There is always a wide range of activities on offer for those wishing to take part.
11 October 2023
I have a physical injury and am extremely well looked after at Steep House. Indeed, I consider myself most fortunate to be here. The management, nursing, administrative and care personnel are efficient, professional and attentive. A particular strength lies in the multinational makeup of high-quality and competent staff members, resulting in a pleasing, friendly and caring atmosphere where nothing is too much trouble. This prevailing affection, created and maintained by these good people, is heartening to me and assuredly to other residents, let alone their guests. Better segregation from occasional disturbances caused by residents with dementia would be appreciated if this is possible, if the problems become acute action is taken. A GP visits weekly and medication is strictly controlled by the reliable nursing staff. Food is first class with kitchen staff very willing to cater for individual preferences. Accommodation standards are good, rooms are thoroughly cleaned and waste baskets are emptied regularly. Highly recommended.
30 March 2023
I would like to commend all the staff at Steep House for the fantastic compassion, care, and support they provided my mother over just a few months when she transferred from a former residential care home following a fall to a hospital and then to Steep House Nursing Home as her Alzheimers/Dementia had worsened and her nursing and care needs considerably increased. Mum was taken in at short notice and though quite unwell, was treated tirelessly by all staff and carers with kindness, dignity, and respect, and we were kept suitably informed of her condition each and every day. Sadly the outcome was inevitable, if sooner than we thought, but we did get to spend Mum’s last hours with her as she passed away comfortably and peacefully in the lovely surroundings of Steep House. It is difficult to express our gratitude to all the kind and generous staff who did their best to keep Mum well and nourished and maintain as good a quality of life as someone in her condition could enjoy. Thank you.
28 March 2023
Having been a resident suffering from dementia for almost five years, our mother was so well looked after, and she considered this her home. We knew from the first welcome when looking at Steep House that this was the right place for her. All the staff are absolutely wonderful, and whether it's the carers, nursing team, support staff and management, everyone takes responsibility and really does care. It can be a troubling environment at times, but we had complete confidence in the way that she was looked after, and she struck up some real connections and friendships with the team there. A special mention to one lady who was always warming and friendly at reception, another lady who was continually cheerful and motivating with all the activities, and the manager who kept us updated, managed and guided us through the various challenges. There are plenty of other team members that stand out and are so caring and helpful. We will always be so grateful to all at Steep House; thank you.