Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Waverley Lodge Nursing Home

stars
stars 14 September 2023
We are very happy with how my daughter has been looked after and we don't have problems at the home at all.
Review from R A (Father of Resident/Service User)
stars
stars 24 April 2023
My brother had the best care available from the most amazing staff. They were always there for him day and night as his condition progressively got worse. Thank you so much for looking after my brother.
Review from Keith S (Brother of Resident/Service User)
stars
stars 13 July 2022
Waverley Lodge has the most caring staff that I have had the pleasure to know. My brother is given the best care. They support his needs emotionally and physically with dignity and gentleness. Each member of staff has a unique empathy for all the people they look after. My family respect every one of them. Thank you so much.
Review from Elaine P (Sister of Resident/Service User)
stars
stars 30 May 2022
My mum has been staying here for nearly six months due to a change in health needs. Staff have consistently been fantastic, they are hardworking, friendly, helpful and caring. They have treated my mum with dignity and respect. Nothing is too much trouble. The home is always clean and tidy and the grounds are beautiful. I highly recommend Waverley lodge.
Review from Tanya S (Daughter of Resident/Service User)
stars
stars 03 September 2021
My brother has been in Waverley Lodge for the last 9-years; it feels like family. Even with Covid and not being able to see him as much as I used to, I was never worried or concerned as I knew he was being very well looked after. I have also been informed if there have ever been any concerns. My brother enjoys all the activities provided (bingo, trips out, BBQ etc). All the staff are welcoming and friendly. Nothing is too much trouble. It's also nice they don't have a high changeover in staff, so myself and my brother know them all personally.
Review from Anita L (Sister of Resident/Service User)
stars
stars 14 July 2021
My sister is cared for extremely well with great care and love. I couldn’t ask for her to be in a better home and am extremely grateful to all the wonderful staff, who are also very kind to me when I visit.
Review from Elaine F (Sister of Resident/Service User)