Submit a Review for South Haven Lodge
69/73 Portsmouth Road, Woolston, Southampton, SO19 9BE
View Full Details of South Haven LodgeLatest Reviews for South Haven Lodge
08 May 2024
I was really apprehensive on arrival, I was greatly impressed with the whole appearance of the place. The cleanliness and hygiene were above my expectations. The staff were very friendly, approachable and very attentive with the residents that were in the day room. I came home not feeling guilty or worried about her being in a care home.
02 January 2024
Staff are welcoming and friendly. We are able to visit in the lounge with the dog, which brings pleasure. Our sister is treated with kindness and respect. The managers are friendly and interested in the care of the residents. Thank you.
15 December 2023
My mum has been a resident of South Haven Lodge for almost four years. I have noticed so many positive changes recently within the home. Since the new manager took over, there have been many improvements. The staff seem happier, the communication is much better and the residents seem much better cared for. The activities coordinator is lovely and does a fantastic job with the residents. I have no worries about my mum's care and the home keep me updated if there are any concerns about my mum's health.
04 December 2023
My sister-in-law has dementia and went to South Haven Lodge a few months ago. She was very confused and anxious. We visited today, and she was so much happier and very chatty. The staff are very good with the residents and very caring. We are so happy with where she is.
07 November 2023
My Mum is currently in this care home and she is happier than before, she is treated well and is much more active. The staff are great and it feels like they really care, She has not been there very long, but so far I'm really happy.
08 September 2023
Very helpful and friendly staff. my friend is being well cared for and was more aware of my presence than last time. We were able to communicate and she seemed happier.
08 August 2023
I visited a my friend on Sunday July 9th. All the staff are very caring and friendly. They do a wonderful job. A big thank you to them, especially seeing my friend so happy. All the staff are wonderful people. Thank you, thank you.
08 August 2023
My Mum has been in this care home for a few months now and I am more than happy with the care she is receiving. The care workers and nurses are kind and friendly. The food is really nice. I would recommend this care home. The best thing is she is now eating and trying to walk again which is amazing and it's all thanks to the care she is getting.
02 August 2023
Wonderful, caring staff for residents and family. Nothing too much trouble, very supportive. I have no worries about leaving my husband in their care.
03 July 2023
My family and I are so very grateful for the care and respect that is shown to my mum. The food is quite simply lovely, and my mum enjoys it all. My father, brother, and I often join our mum for Sunday lunch. The staff are so caring and easy to approach. The only possible criticism would be patients' rooms are a little drab.
09 September 2021
My mum had excellent care in the home for the time she had in there, always been clean and tidy. Staff lovely. She had been in there for 9-years. New manager has been very good with Mum and very caring. Can't fault any of staff at all.
23 July 2021
I am most happy at the service my wife received from your organisation.
29 June 2020
We visit on behalf of the solicitors either because they have no relatives or none living nearby. We provide clothing/toiletries and treats and visit on a regular basis. The staff are friendly and our clients are well looked after. Their rooms are well maintained and clean. They enjoy the entertainment at the home.
23 June 2020
South Haven is just that - a haven - the manager and his team work tirelessly to ensure my Mum gets the best from life. Despite the challenges I can tell she feels cared for, accepted as the unique individual that she is and above all that she feels loved. Exemplary professional care coupled with everyday kindness, good humour and warmth make South Haven a very special place to be."
23 June 2020
South Haven Lodge has been extremely helpful in setting my mind to rest with regards to providing care for my mum during Covid. They are a very approachable team and have their mind on providing residents with the care they require. During this time, my family have been able to phone and Skype our mother with the assistance of the dedicated staff at the care home, so that we are able to keep in contact. They provide an excellent service. I have not visited South Haven due to Covid. My review has been based on my experience on Skype and the phone calls with the staff and my mum.
25 February 2020
The home is very friendly and the staff are very helpful. My mother, I know, is looked after well now once the staff got used to her, also my mother gets on with the staff. The security is very very good and when you are sat down in the lounge you can meet other residents and they look happy.
25 February 2020
A warm and welcome environment. The staff are very welcoming, friendly and helpful. Mum has settled in very well into the warm and welcoming environment. The staff remember the family first names. They always give us an update on how my mother has been. We can have tea/biscuits at any time, this is not a facility just for residents. As a family, we are very happy with South Haven Lodge.
04 February 2020
All the staff from the manager to maintenance staff treat their patients with kindness, courtesy and patience at all times.
21 January 2020
The staff are caring and professional, they take care and pride in their jobs. They are always friendly and have time for the residents and family. It's a very hard job but all the staff are full of smiles and have time for both residents and family.
13 November 2019
I consider my brother to be very lucky to have been given a room in this nursing home. I am very impressed with all the staff I've met so far, and in particular, the leadership at this home.
Latest Reviews for South Haven Lodge
08 May 2024
I was really apprehensive on arrival, I was greatly impressed with the whole appearance of the place. The cleanliness and hygiene were above my expectations. The staff were very friendly, approachable and very attentive with the residents that were in the day room. I came home not feeling guilty or worried about her being in a care home.
02 January 2024
Staff are welcoming and friendly. We are able to visit in the lounge with the dog, which brings pleasure. Our sister is treated with kindness and respect. The managers are friendly and interested in the care of the residents. Thank you.
15 December 2023
My mum has been a resident of South Haven Lodge for almost four years. I have noticed so many positive changes recently within the home. Since the new manager took over, there have been many improvements. The staff seem happier, the communication is much better and the residents seem much better cared for. The activities coordinator is lovely and does a fantastic job with the residents. I have no worries about my mum's care and the home keep me updated if there are any concerns about my mum's health.
04 December 2023
My sister-in-law has dementia and went to South Haven Lodge a few months ago. She was very confused and anxious. We visited today, and she was so much happier and very chatty. The staff are very good with the residents and very caring. We are so happy with where she is.
07 November 2023
My Mum is currently in this care home and she is happier than before, she is treated well and is much more active. The staff are great and it feels like they really care, She has not been there very long, but so far I'm really happy.
08 September 2023
Very helpful and friendly staff. my friend is being well cared for and was more aware of my presence than last time. We were able to communicate and she seemed happier.
08 August 2023
I visited a my friend on Sunday July 9th. All the staff are very caring and friendly. They do a wonderful job. A big thank you to them, especially seeing my friend so happy. All the staff are wonderful people. Thank you, thank you.
08 August 2023
My Mum has been in this care home for a few months now and I am more than happy with the care she is receiving. The care workers and nurses are kind and friendly. The food is really nice. I would recommend this care home. The best thing is she is now eating and trying to walk again which is amazing and it's all thanks to the care she is getting.
02 August 2023
Wonderful, caring staff for residents and family. Nothing too much trouble, very supportive. I have no worries about leaving my husband in their care.
03 July 2023
My family and I are so very grateful for the care and respect that is shown to my mum. The food is quite simply lovely, and my mum enjoys it all. My father, brother, and I often join our mum for Sunday lunch. The staff are so caring and easy to approach. The only possible criticism would be patients' rooms are a little drab.
09 September 2021
My mum had excellent care in the home for the time she had in there, always been clean and tidy. Staff lovely. She had been in there for 9-years. New manager has been very good with Mum and very caring. Can't fault any of staff at all.
23 July 2021
I am most happy at the service my wife received from your organisation.
29 June 2020
We visit on behalf of the solicitors either because they have no relatives or none living nearby. We provide clothing/toiletries and treats and visit on a regular basis. The staff are friendly and our clients are well looked after. Their rooms are well maintained and clean. They enjoy the entertainment at the home.
23 June 2020
South Haven is just that - a haven - the manager and his team work tirelessly to ensure my Mum gets the best from life. Despite the challenges I can tell she feels cared for, accepted as the unique individual that she is and above all that she feels loved. Exemplary professional care coupled with everyday kindness, good humour and warmth make South Haven a very special place to be."
23 June 2020
South Haven Lodge has been extremely helpful in setting my mind to rest with regards to providing care for my mum during Covid. They are a very approachable team and have their mind on providing residents with the care they require. During this time, my family have been able to phone and Skype our mother with the assistance of the dedicated staff at the care home, so that we are able to keep in contact. They provide an excellent service. I have not visited South Haven due to Covid. My review has been based on my experience on Skype and the phone calls with the staff and my mum.
25 February 2020
The home is very friendly and the staff are very helpful. My mother, I know, is looked after well now once the staff got used to her, also my mother gets on with the staff. The security is very very good and when you are sat down in the lounge you can meet other residents and they look happy.
25 February 2020
A warm and welcome environment. The staff are very welcoming, friendly and helpful. Mum has settled in very well into the warm and welcoming environment. The staff remember the family first names. They always give us an update on how my mother has been. We can have tea/biscuits at any time, this is not a facility just for residents. As a family, we are very happy with South Haven Lodge.
04 February 2020
All the staff from the manager to maintenance staff treat their patients with kindness, courtesy and patience at all times.
21 January 2020
The staff are caring and professional, they take care and pride in their jobs. They are always friendly and have time for the residents and family. It's a very hard job but all the staff are full of smiles and have time for both residents and family.
13 November 2019
I consider my brother to be very lucky to have been given a room in this nursing home. I am very impressed with all the staff I've met so far, and in particular, the leadership at this home.