Submit a Review for Benslow Nursing Home
Benslow Rise, Hitchin, SG4 9QY
View Full Details of Benslow Nursing HomeLatest Reviews for Benslow Nursing Home
10 March 2025
My Nan had a 4 week stay in hospital and on the day of her discharge we were informed by her previous care home that they could no longer meet her needs - two weeks before Christmas!!! My mum and I went to see Benslow Nursing Home as we liked what we saw online and from the second we arrived we were welcomed with literal open arms, warm & compassionate introductions to every member of staff we passed, and the most wonderful homely, family feeling we could have ever imagined. The staff were so dedicated to their jobs and meeting their residents needs. It was everything we could have wanted for my Nan, and sadly after just 10 days my grandmother passed away but in the most peaceful warm environment - we are so glad she spent her last days here. We cannot express our gratitude to the manager and all her staff at Benslow for everything they did for Nan and us as a family in such a short space of time. Thank you will never be enough.
19 August 2024
I just want to say a huge thank you to all at Benslow Nursing Home when my nan became poorly and lost her independence you welcomed her with open arms and it was so lovely, my nan was so very happy here and even in her last days, you were a comfort to her and to us as a family! Thank you again.
25 July 2024
My mother, who has difficulty to care for dementia, has been carefully and caringly cared for despite being bed-bound. Staff have clearly been giving her excellent attention and are thoughtful and gentle when I have observed them looking after her.
25 July 2024
There is a good and kind culture throughout the home, which is indicative of a first-class care establishment. It is well-managed and well-run and a shining example of how nursing care should be administered.
23 October 2023
My mum lived in Benslow for approximately three years. There has never been a time I, or the rest of the family, have doubted the home and all the staff. They all worked hard to keep Mum safe, well, happy and comfortable at all times. They were all just lovely people and dedicated. I can't thank them all enough for their hard work. I will miss visiting them as they made the family and I very welcome too.
31 July 2023
Benslow give a comprehensive and efficient service. My father's needs have been very well attended to; his medical needs, including seeing a doctor have been well organised. The staff patiently give him his medication, are attentive and responsive to his changing condition, alerting me to any concerns, and explaining how they are working to adapt their care. My father likes company but is bedbound, staff pop in to see him, in addition to doing his personal care. Staff have taken an interest in his life getting to know him, and enhancing his life however they can. They talk to him about his tv preferences, tuning in tv and radio to his interests. Benslow staff have gone to a lot of trouble to provide food he likes. Staff all across-the-board are attentive, kind and caring. I cannot speak highly enough of their support for both my father and myself.
28 July 2023
My father has been here for three years, and I am very happy with the care he receives, especially when I compare it with friends who have relatives in other facilities. The staff are very thoughtful, and my dad seems to be as content as he will ever be.
25 July 2023
There is a positive family atmosphere at Benslow. Everyone is genuinely kind and caring, the staff seem very well supported and nothing is too much trouble. Communication is excellent; I have always been well-informed about my aunt's care. I am very grateful that she is being so well looked after.
24 July 2023
A caring, considerate and well-informed team who understand the needs of their residents and of their relatives. Have seen my dad settle and relax for the first time in years as a result of their all-round care. Definitely recommend.
14 May 2023
Benslow Nursing Home is a family home everyone supports everyone and nothing is too much trouble for any staff member. Residents are the centre of everything and the staff all enjoy making it that way.
29 August 2022
Wonderful home, caring and friendly staff, clean and tidy. But above all, a genuine, caring home. Nothing is too much trouble. My father's care was first class. Totally recommend. He was treated with care and consideration. I could not have asked for more.
08 April 2021
I cannot thank the Benslow staff team enough for all they have done for nan and our whole family for the last year. We have had regular video calls, updates, emails and have been kept informed every step of the way through this pandemic. My nan has remained well looked after, enjoyed partaking in activities and tells me Benslow is even cleaner than before, which was already very clean. The manager has remained a phone call away and cannot do enough to ensure we are involved and informed in everything. The visiting has just restarted and is very well organised and it’s wonderful to see nan without a screen. Thank you isn’t enough for how grateful we are to Benslow Nursing Home cannot recommend enough.
07 January 2021
Very pleased with it here.
07 January 2021
My grandad is very well looked after and happy at Benslow. The whole workforce makes a great atmosphere and can't do enough for everyone.
07 January 2021
I'm very happy here and I have no wants or needs.
14 December 2020
The whole home, care staff, etc can only be described as excellent; couldn't be faulted. Lovely, kind people and were my wife's family for the time she was here. My family and I will be eternally grateful for all the effort and compassion the staff showed. Thank you.
13 October 2020
My husband was in the nursing home for a relatively short time (four months) but during that time he was very well looked after. He was kept clean and well-fed. The staff, from the management down, all treated him with great respect. Nothing was too much bother. He was happy there, which gave me peace of mind, so thank you.
29 May 2020
My friend was placed in the home as considered end of life in December 2019. My experience of the home was always exceptional in every area from the nursing, caring, managers always totally focussed on the resident. The atmosphere was warm and friendly and nothing was too much trouble for anyone. The accommodation was clean and comfortable. The mattress was changed as preferred. Always the highest standard of hygiene. Food and drink was excellent, tried to find suitable food for client. Manager so outstanding and helpful. Couldn't fault Benslow.
16 March 2020
I have been living at Benslow for a few years now and I do not have a bad thing to say about it. My room is a great size and is always clean. I spend most days in one of the lounges which always has something going on or something to do. all the staff are great and happy to help me or even check I am ok and are always about to help me if I need it. The manager minds me well and comes to see me every day to say hello. the cook makes me anything I ask for and often does me something different. Activities are done all the time here and she is always smiling. I would recommend Benslow to anyone I am happy and well looked after here.
25 October 2019
I have no idea on where to start with this little diamond of a care home, my sister and I found it through Google and how grateful I am we did. The care my mum received was outstanding and the staff couldn't have done any more for my mum, the care team are so attentive. The activities team created an activities rota that was everything my mum loved about her life and she engaged with them so well it was beautiful to witness. The manager is very hands-on and helped us every step of the way even coming in late evening to see me just to check all was ok. The whole staff team work wonderfully together and are very much a team. The newly decorated lounge is absolutely stunning and the garden has just had an overhaul and looks wonderful. Mum's room was also newly decorated and very spacious and the manager said we can do absolutely anything we wanted to it so long as they could get the needed equipment in. I cannot recommend this home or staff team enough as they simply are amazing.
Latest Reviews for Benslow Nursing Home
10 March 2025
My Nan had a 4 week stay in hospital and on the day of her discharge we were informed by her previous care home that they could no longer meet her needs - two weeks before Christmas!!! My mum and I went to see Benslow Nursing Home as we liked what we saw online and from the second we arrived we were welcomed with literal open arms, warm & compassionate introductions to every member of staff we passed, and the most wonderful homely, family feeling we could have ever imagined. The staff were so dedicated to their jobs and meeting their residents needs. It was everything we could have wanted for my Nan, and sadly after just 10 days my grandmother passed away but in the most peaceful warm environment - we are so glad she spent her last days here. We cannot express our gratitude to the manager and all her staff at Benslow for everything they did for Nan and us as a family in such a short space of time. Thank you will never be enough.
19 August 2024
I just want to say a huge thank you to all at Benslow Nursing Home when my nan became poorly and lost her independence you welcomed her with open arms and it was so lovely, my nan was so very happy here and even in her last days, you were a comfort to her and to us as a family! Thank you again.
25 July 2024
My mother, who has difficulty to care for dementia, has been carefully and caringly cared for despite being bed-bound. Staff have clearly been giving her excellent attention and are thoughtful and gentle when I have observed them looking after her.
25 July 2024
There is a good and kind culture throughout the home, which is indicative of a first-class care establishment. It is well-managed and well-run and a shining example of how nursing care should be administered.
23 October 2023
My mum lived in Benslow for approximately three years. There has never been a time I, or the rest of the family, have doubted the home and all the staff. They all worked hard to keep Mum safe, well, happy and comfortable at all times. They were all just lovely people and dedicated. I can't thank them all enough for their hard work. I will miss visiting them as they made the family and I very welcome too.
31 July 2023
Benslow give a comprehensive and efficient service. My father's needs have been very well attended to; his medical needs, including seeing a doctor have been well organised. The staff patiently give him his medication, are attentive and responsive to his changing condition, alerting me to any concerns, and explaining how they are working to adapt their care. My father likes company but is bedbound, staff pop in to see him, in addition to doing his personal care. Staff have taken an interest in his life getting to know him, and enhancing his life however they can. They talk to him about his tv preferences, tuning in tv and radio to his interests. Benslow staff have gone to a lot of trouble to provide food he likes. Staff all across-the-board are attentive, kind and caring. I cannot speak highly enough of their support for both my father and myself.
28 July 2023
My father has been here for three years, and I am very happy with the care he receives, especially when I compare it with friends who have relatives in other facilities. The staff are very thoughtful, and my dad seems to be as content as he will ever be.
25 July 2023
There is a positive family atmosphere at Benslow. Everyone is genuinely kind and caring, the staff seem very well supported and nothing is too much trouble. Communication is excellent; I have always been well-informed about my aunt's care. I am very grateful that she is being so well looked after.
24 July 2023
A caring, considerate and well-informed team who understand the needs of their residents and of their relatives. Have seen my dad settle and relax for the first time in years as a result of their all-round care. Definitely recommend.
14 May 2023
Benslow Nursing Home is a family home everyone supports everyone and nothing is too much trouble for any staff member. Residents are the centre of everything and the staff all enjoy making it that way.
29 August 2022
Wonderful home, caring and friendly staff, clean and tidy. But above all, a genuine, caring home. Nothing is too much trouble. My father's care was first class. Totally recommend. He was treated with care and consideration. I could not have asked for more.
08 April 2021
I cannot thank the Benslow staff team enough for all they have done for nan and our whole family for the last year. We have had regular video calls, updates, emails and have been kept informed every step of the way through this pandemic. My nan has remained well looked after, enjoyed partaking in activities and tells me Benslow is even cleaner than before, which was already very clean. The manager has remained a phone call away and cannot do enough to ensure we are involved and informed in everything. The visiting has just restarted and is very well organised and it’s wonderful to see nan without a screen. Thank you isn’t enough for how grateful we are to Benslow Nursing Home cannot recommend enough.
07 January 2021
Very pleased with it here.
07 January 2021
My grandad is very well looked after and happy at Benslow. The whole workforce makes a great atmosphere and can't do enough for everyone.
07 January 2021
I'm very happy here and I have no wants or needs.
14 December 2020
The whole home, care staff, etc can only be described as excellent; couldn't be faulted. Lovely, kind people and were my wife's family for the time she was here. My family and I will be eternally grateful for all the effort and compassion the staff showed. Thank you.
13 October 2020
My husband was in the nursing home for a relatively short time (four months) but during that time he was very well looked after. He was kept clean and well-fed. The staff, from the management down, all treated him with great respect. Nothing was too much bother. He was happy there, which gave me peace of mind, so thank you.
29 May 2020
My friend was placed in the home as considered end of life in December 2019. My experience of the home was always exceptional in every area from the nursing, caring, managers always totally focussed on the resident. The atmosphere was warm and friendly and nothing was too much trouble for anyone. The accommodation was clean and comfortable. The mattress was changed as preferred. Always the highest standard of hygiene. Food and drink was excellent, tried to find suitable food for client. Manager so outstanding and helpful. Couldn't fault Benslow.
16 March 2020
I have been living at Benslow for a few years now and I do not have a bad thing to say about it. My room is a great size and is always clean. I spend most days in one of the lounges which always has something going on or something to do. all the staff are great and happy to help me or even check I am ok and are always about to help me if I need it. The manager minds me well and comes to see me every day to say hello. the cook makes me anything I ask for and often does me something different. Activities are done all the time here and she is always smiling. I would recommend Benslow to anyone I am happy and well looked after here.
25 October 2019
I have no idea on where to start with this little diamond of a care home, my sister and I found it through Google and how grateful I am we did. The care my mum received was outstanding and the staff couldn't have done any more for my mum, the care team are so attentive. The activities team created an activities rota that was everything my mum loved about her life and she engaged with them so well it was beautiful to witness. The manager is very hands-on and helped us every step of the way even coming in late evening to see me just to check all was ok. The whole staff team work wonderfully together and are very much a team. The newly decorated lounge is absolutely stunning and the garden has just had an overhaul and looks wonderful. Mum's room was also newly decorated and very spacious and the manager said we can do absolutely anything we wanted to it so long as they could get the needed equipment in. I cannot recommend this home or staff team enough as they simply are amazing.