Submit a Review for Tenterden House Care Home
Lye Lane, Bricket Wood, St Albans, AL2 3TN
View Full Details of Tenterden House Care HomeLatest Reviews for Tenterden House Care Home
12 March 2025
My mum was placed at Tenterden House after a 6 week stay in hospital. From the moment she arrived, she was made to feel comfortable and at home. We as a family were taken very good care of when visiting mum. The staff were excellent, very thoughtful, respectful and caring. Thank you all.
03 March 2025
Lovely bedroom facing the garden - so good bright outlook. Food excellent and options for family to join for Sunday lunch at an extra cost - which was very tasty and plentiful. Staff very friendly. Attentive chef and kitchen staff - very accommodating to individual needs - vaied menu. Nursing staff professional and caring.
18 February 2025
Tenterden House were looking after my father from May 2024 to January 2025 (father passed away 26/1/25). He was very comfortable and happy at the home and all the carers and staff treated him with care and dignity at all times. We felt we formed some lovely relationships with the staff during this time, and would highly recommend Tenterden House.
13 February 2025
Staff from all departments looked after Nanny so well, from day one until she passed away. Great team and always been involved. She was always looking clean and comfortable when we visited. Thank you to all for the great support for us and Nanny.
24 December 2024
Excellent carers who always treated me with dignity. Good food.
03 October 2024
My mother-in-law has been at Tenterden House for over 9 years. She is happy and well looked after and it is a great comfort to us knowing she is in such a safe and caring environment.
27 September 2024
I find the staff look after me well. The room is tidy and clean. The meals are very good and I am not forced to eat anything I don't like.
19 September 2024
I was recommended for my mother to be a resident in Tenterden House, and I am so pleased that I accepted the advice. It is a well-run care home with plenty of staff who are well-trained. The care home is kept spotlessly clean, my mother's room is a nice size, and the home feels 'homely'. The food is really good, a variety of meals, and plenty of activities to keep everyone stimulated. Overall, my mother is looked after well. Thank you, Tenterden House, and I would definitely recommend them.
23 February 2024
Our mother was given the best care we could ever have asked for. Her every need was catered for on the physical and emotional level. The team was clearly dedicated and reflected a deep love and compassion for her. We were given detailed reports on her condition every day. My sister, who visited our mother daily, was always greeted with a smiling face and all her queries answered to her satisfaction. It was heartening to know that our mother's last weeks were spent in such a caring and supportive environment.
29 January 2024
Mum is treated very well by all the staff and they try and include her in activities but she is not really interested in the games/television but does take part in a few things. No real problems, though sometimes the bed laundry is a bit hit-and-miss. Overall, Mum is quite happy here and feels safe.
31 August 2023
My wife was with Tenterden House Care Home for five weeks (following hospital discharge) and she passed away there. She was cared for gently and respectfully and looked after by the nurses and Tenterden's GP. As a family after the initial settling in we felt supported and listened to, and on the day she passed away the home made space for the family to visit and we felt cared for, and our needs accommodated. Thank you Tenterden House.
22 August 2023
The staff couldn't have been more kind and caring. It was lovely to see the same staff all the time to get to know their names so that Mum was able to build a relationship with them. Following the recent refurbishment the decor and furniture were beautiful, felt like a really good hotel.
20 May 2023
The care is second to none. Our mum was so well looked after - she was involved in the care. The food she received was tailored to her swallowing needs and was appetising and nourishing. She participated in activities both in the activities room and also whilst in her own room, of her choice. She loved live music and Tenterden House has an excellent range of singers and musicians of all genres who entertain the residents. Mum also participated in the monthly church service and also took part in Christian services, local clergy do a great job to include residents with their liturgy and seasonal focus. This was really important for her and also for us. Mum passed away recently when she had a second severe stroke. She was able to receive end-of-life care at Tenterden House and we were so grateful that this was possible in what was her home. We were also so very well supported as a family. Thank you.
08 February 2023
The staff work well with my sister, advising and helping her while respecting her independence. As she has learning difficulties this can take time and I appreciate the patience of the staff. My sister's physical and mental health has improved a lot since she has been there.
08 February 2023
Excellent staff coping with a difficult job they work tirelessly After nearly 4 years of having to look after my bed bound Aunt she is always clean and greatly cared for, I have recommended Tenterden house many times and will continue to to do so
08 December 2022
I am more than happy here. I get on well with the residents and staff. My experience of Tenterden House - I am more than satisfied with the care and support given to me. The staff are kind and helpful.
11 November 2022
My sister has been a resident for many years and the staff are very attentive to her many needs and spend a lot of time keeping her entertained. They are also very kind when I bring my elderly mother to visit.
07 November 2022
My dad has only been at Tenterden House one week and has settled in very well and finds all the staff friendly and helpful.
27 October 2022
Overall, I am pleased with our sister's care. I would like to see more carers in the home. However, I do understand that staffing issues are a problem. I also think that the sizes of the room could be bigger.
27 October 2022
My mum has now spent several months at the care home and in that time has received the best medical care as well as personal and well-being care to support her needs. The staff go out of their way to ensure that she is comfortable and included in all decisions about her care. Where Mum has had to make hospital or clinic visits, it is so reassuring to know that even transport arrangements can be made on her behalf to ensure that these run smoothly. Moving into a care home has been a major life change for Mum but I am very grateful that I know that she is in the very best of hands.
Latest Reviews for Tenterden House Care Home
12 March 2025
My mum was placed at Tenterden House after a 6 week stay in hospital. From the moment she arrived, she was made to feel comfortable and at home. We as a family were taken very good care of when visiting mum. The staff were excellent, very thoughtful, respectful and caring. Thank you all.
03 March 2025
Lovely bedroom facing the garden - so good bright outlook. Food excellent and options for family to join for Sunday lunch at an extra cost - which was very tasty and plentiful. Staff very friendly. Attentive chef and kitchen staff - very accommodating to individual needs - vaied menu. Nursing staff professional and caring.
18 February 2025
Tenterden House were looking after my father from May 2024 to January 2025 (father passed away 26/1/25). He was very comfortable and happy at the home and all the carers and staff treated him with care and dignity at all times. We felt we formed some lovely relationships with the staff during this time, and would highly recommend Tenterden House.
13 February 2025
Staff from all departments looked after Nanny so well, from day one until she passed away. Great team and always been involved. She was always looking clean and comfortable when we visited. Thank you to all for the great support for us and Nanny.
24 December 2024
Excellent carers who always treated me with dignity. Good food.
03 October 2024
My mother-in-law has been at Tenterden House for over 9 years. She is happy and well looked after and it is a great comfort to us knowing she is in such a safe and caring environment.
27 September 2024
I find the staff look after me well. The room is tidy and clean. The meals are very good and I am not forced to eat anything I don't like.
19 September 2024
I was recommended for my mother to be a resident in Tenterden House, and I am so pleased that I accepted the advice. It is a well-run care home with plenty of staff who are well-trained. The care home is kept spotlessly clean, my mother's room is a nice size, and the home feels 'homely'. The food is really good, a variety of meals, and plenty of activities to keep everyone stimulated. Overall, my mother is looked after well. Thank you, Tenterden House, and I would definitely recommend them.
23 February 2024
Our mother was given the best care we could ever have asked for. Her every need was catered for on the physical and emotional level. The team was clearly dedicated and reflected a deep love and compassion for her. We were given detailed reports on her condition every day. My sister, who visited our mother daily, was always greeted with a smiling face and all her queries answered to her satisfaction. It was heartening to know that our mother's last weeks were spent in such a caring and supportive environment.
29 January 2024
Mum is treated very well by all the staff and they try and include her in activities but she is not really interested in the games/television but does take part in a few things. No real problems, though sometimes the bed laundry is a bit hit-and-miss. Overall, Mum is quite happy here and feels safe.
31 August 2023
My wife was with Tenterden House Care Home for five weeks (following hospital discharge) and she passed away there. She was cared for gently and respectfully and looked after by the nurses and Tenterden's GP. As a family after the initial settling in we felt supported and listened to, and on the day she passed away the home made space for the family to visit and we felt cared for, and our needs accommodated. Thank you Tenterden House.
22 August 2023
The staff couldn't have been more kind and caring. It was lovely to see the same staff all the time to get to know their names so that Mum was able to build a relationship with them. Following the recent refurbishment the decor and furniture were beautiful, felt like a really good hotel.
20 May 2023
The care is second to none. Our mum was so well looked after - she was involved in the care. The food she received was tailored to her swallowing needs and was appetising and nourishing. She participated in activities both in the activities room and also whilst in her own room, of her choice. She loved live music and Tenterden House has an excellent range of singers and musicians of all genres who entertain the residents. Mum also participated in the monthly church service and also took part in Christian services, local clergy do a great job to include residents with their liturgy and seasonal focus. This was really important for her and also for us. Mum passed away recently when she had a second severe stroke. She was able to receive end-of-life care at Tenterden House and we were so grateful that this was possible in what was her home. We were also so very well supported as a family. Thank you.
08 February 2023
The staff work well with my sister, advising and helping her while respecting her independence. As she has learning difficulties this can take time and I appreciate the patience of the staff. My sister's physical and mental health has improved a lot since she has been there.
08 February 2023
Excellent staff coping with a difficult job they work tirelessly After nearly 4 years of having to look after my bed bound Aunt she is always clean and greatly cared for, I have recommended Tenterden house many times and will continue to to do so
08 December 2022
I am more than happy here. I get on well with the residents and staff. My experience of Tenterden House - I am more than satisfied with the care and support given to me. The staff are kind and helpful.
11 November 2022
My sister has been a resident for many years and the staff are very attentive to her many needs and spend a lot of time keeping her entertained. They are also very kind when I bring my elderly mother to visit.
07 November 2022
My dad has only been at Tenterden House one week and has settled in very well and finds all the staff friendly and helpful.
27 October 2022
Overall, I am pleased with our sister's care. I would like to see more carers in the home. However, I do understand that staffing issues are a problem. I also think that the sizes of the room could be bigger.
27 October 2022
My mum has now spent several months at the care home and in that time has received the best medical care as well as personal and well-being care to support her needs. The staff go out of their way to ensure that she is comfortable and included in all decisions about her care. Where Mum has had to make hospital or clinic visits, it is so reassuring to know that even transport arrangements can be made on her behalf to ensure that these run smoothly. Moving into a care home has been a major life change for Mum but I am very grateful that I know that she is in the very best of hands.