Submit a Review for Betsy Clara House Nursing Home
Courtenay Road, Tovil, Maidstone, ME15 6UW
View Full Details of Betsy Clara House Nursing HomeLatest Reviews for Betsy Clara House Nursing Home
17 July 2024
My dad became a resident at Betsy Clara in February 2024 following the sudden passing of my mother. I cannot recommend Betsy Clara more highly. The staff are all so amazing, kind, caring and so loving to all the residents, and the peace of mind it has given me to know that my lovely Dad is so well looked after has been such a relief. Not only are they amazing for Dad, but they have been a continuous kind and caring support to me. I'm forever grateful that Dad is there, safe and as happy as he can be in his world. The weekly entertainment and activities are fantastic, and it's great to see Dad singing along or having a little dance with a big smile on his face. I can't thank everyone enough for everything they do. Truly amazing people.
03 July 2024
My husband has been at Betsy Clara House Nursing Home for just over eighteen months. It is so nice to be able to leave him and know the staff will not only look after him but love him as well. It is home from home.
21 June 2024
I would highly recommend Betsy Clara House Nursing Home. Mum was here just over two years until she died in May 2024. The staff are caring and looked after Mum extremely well. They managed her Alzheimer's changing behaviour and needs. Mum enjoyed the at least weekly singers and other related music activities. The home caters for all but does splendidly for those with dementia. Many thanks to everyone at Betsy Clara who looked after Mum and our family so well. It is very much appreciated.
21 June 2024
Mum moved here once discharged from hospital after a fall which resulted in her breaking her leg/hip back in 2021. Sadly, Mum has dementia and can be a handful from time to time and the Betsy Clara House Nursing Home team does an amazing job in caring for her needs. Dad and I visit, it's never arranged or prebooked therefore I believe we see true care and attention being provided to not only my mum but to other residents. I have never found any fault, I've never had a single reason to raise any concerns. The team (Betsy Clara family) are everything I could wish for. Everyone is engaged and friendly. Thanks team Betsy, keep up the high standard that you all provide.
24 April 2024
I found the home clean, warm and inviting. The staff are friendly and the food is good. They have a variety of equipment to lift, bathe and help the residents move. Security for the residents is good and their safety is well catered for.
22 January 2024
Highly recommend. My father came here in December, a very poorly man, who needed a lot of help and support with just about everything. The staff, without exception, were all really kind, patient and caring with Dad. Nothing was rushed, his dignity respected, and he was well cared for throughout his stay. Many thanks to all who looked after him; it is very much appreciated.
30 October 2023
Betsy Clara House Nursing Home has done more for my friend in the week he has been there than his last home done in 6 months. He settled in really quickly. His room is very clean. Staff are friendly, knowledgeable and helpful.
26 October 2023
My mum joined Betsy Clara from the hospital after she had a couple of serious falls from another care home, the last one resulting in a broken hip. She was very unwell and bedbound when she arrived. Over the last couple of months, through the care and support she has received, she now spends most mornings downstairs and can join in the activities if she wishes. As Mum has Alzheimer's, she can't really tell me much but has said the staff are very good and look after her. She always looks clean and has plenty to eat. The staff are always friendly, and you always see them taking the time to chat with the residents, even painting the female resident's nails every week. It's the little things like this that show they care. The home may not look like a hotel like the other homes Mum was in, but it's the care that is the most important thing.
04 October 2023
This is a review from my brother and I. My father has been here for a while. He is left on his bed lying in urine for a long time, no bed covers on him, the curtain closed at 1.30 pm, the door half closed, the room was so dirty and untaken tablets on the floor, I have seen dog kennels cleaner than this. My father's hands and legs were covered in human faeces, and dried faeces on my father's urine bottle. Tell me where is the care, and this is every time we go there.
23 August 2023
We, as a family, are really impressed with Dad's care. The carers are all very friendly and helpful. Dad seems very happy.
23 August 2023
My husband has been a resident since September 2022. I have always been impressed by the kindness and attention given to him. The management have always been helpful. The carers and other staff have always shown their best when helping my husband.
02 June 2023
My sister was first admitted to Betsy Clara House Nursing Home in February 2021 after suffering a bad fall and on the verge of being diagnosed with Lewy Body dementia and Parkinson's. This was confirmed shortly afterwards, my sister was very happy at Betsy Clara and before she got too ill, loved to join in all the activities there. She got on well with all the staff who go above and beyond in caring for every one of the people living there. The home is very clean, with good healthy meals and a friendly atmosphere. I couldn't have wished my sister to have ended up in a nicer place.
27 May 2023
My Mum has been at Betsy Clara House Nursing Home since December 2021 after she deteriorated and couldn’t live at home anymore, the care and love the staff have shown her especially more recently has been absolutely amazing. When she first moved in they got her up, into the lounge and joining in the activities, more recently while she has been poorly they have shown love and kindness to the whole family, nothing has been too much trouble and when we haven’t been there she’s had someone sitting with her. The home might need a bit of love but the residents don’t, they are all well loved and looked after.
22 March 2023
My Mum was welcomed to Betsy Clara in December 2022. We are delighted with the excellent care she is receiving there. The management, nursing and care team are welcoming, caring and nothing is too much trouble. We were very soon part of the Betsy Clara family! Mum is safe and well looked after and treated with dignity. Every effort is made to encourage Mum to eat and drink and find out her likes and dislikes to maintain her weight. Betsy Clara has ensured that Mum has some structure to her day and there is always some activity going on which she can participate in if she chooses. Every event is celebrated and made to be a special occasion which is so lovely to see. Thank you so much Betsy Clara. You are all amazing!
17 March 2023
My partner's grandmother moved here after a poor experience at another care home and showed an immediate improvement. The staff are all lovely and so good with all the residents, you can tell they really care! The kitchen staff put a lot of effort in and will often make her something else if she doesn't fancy what's on offer. I always feel very welcome when visiting, very pleased she's now being so well looked after.
12 January 2023
Just would like to say how lovely everyone is and how good they are with my dad and all the other residents. I always feel welcome and feel happy my dad is here. The kitchen staff are always there to help too.
08 December 2022
My dad has been here for 6 months under NHS-funded CHC after a fall at home We had been providing his care prior to this. We have all been happy with the level of care he has received and feel he has done exceptionally well due to the care provided. The staff are excellent and you can see the compassion and professional way they treat the residents. My dad responds well to them because of the way he is treated and because of the activities taking place. Betsy Clara is well-managed and all our requests and enquiries are dealt with promptly. All the staff, from top to bottom, are lovely and can't do enough for Dad or his family. Betsy Clara is excellent in every respect.
28 November 2022
Whilst Betsy Clara Nursing Home does not have the hotel ambience of some other homes the bottom line is care, not linen napkins or swanky furnishings. The carers at Betsy Clara are second to none showing infinite patience often under trying circumstances.
28 November 2022
Lovely, kind, caring staff. Looked after our dad amazingly, and couldn't ask for a better place for our dad to spend his last years. Able to visit at any time and also gave time to check on us as well. The entertainment, and crafting for residents are daily so there is always something going on.
28 November 2022
Nan has been at Betsy Clara House Nursing Home since her diagnosis when it was deemed she was no longer able to look after herself almost 2 years ago. The staff go over and above to provide for their residents who they treat like family. There is always an activity going on to keep everyone entertained and even during Covid, the staff did their very best to make sure we were still able to visit and celebrate the special occasions. Well done Betsy Clara.
Latest Reviews for Betsy Clara House Nursing Home
17 July 2024
My dad became a resident at Betsy Clara in February 2024 following the sudden passing of my mother. I cannot recommend Betsy Clara more highly. The staff are all so amazing, kind, caring and so loving to all the residents, and the peace of mind it has given me to know that my lovely Dad is so well looked after has been such a relief. Not only are they amazing for Dad, but they have been a continuous kind and caring support to me. I'm forever grateful that Dad is there, safe and as happy as he can be in his world. The weekly entertainment and activities are fantastic, and it's great to see Dad singing along or having a little dance with a big smile on his face. I can't thank everyone enough for everything they do. Truly amazing people.
03 July 2024
My husband has been at Betsy Clara House Nursing Home for just over eighteen months. It is so nice to be able to leave him and know the staff will not only look after him but love him as well. It is home from home.
21 June 2024
I would highly recommend Betsy Clara House Nursing Home. Mum was here just over two years until she died in May 2024. The staff are caring and looked after Mum extremely well. They managed her Alzheimer's changing behaviour and needs. Mum enjoyed the at least weekly singers and other related music activities. The home caters for all but does splendidly for those with dementia. Many thanks to everyone at Betsy Clara who looked after Mum and our family so well. It is very much appreciated.
21 June 2024
Mum moved here once discharged from hospital after a fall which resulted in her breaking her leg/hip back in 2021. Sadly, Mum has dementia and can be a handful from time to time and the Betsy Clara House Nursing Home team does an amazing job in caring for her needs. Dad and I visit, it's never arranged or prebooked therefore I believe we see true care and attention being provided to not only my mum but to other residents. I have never found any fault, I've never had a single reason to raise any concerns. The team (Betsy Clara family) are everything I could wish for. Everyone is engaged and friendly. Thanks team Betsy, keep up the high standard that you all provide.
24 April 2024
I found the home clean, warm and inviting. The staff are friendly and the food is good. They have a variety of equipment to lift, bathe and help the residents move. Security for the residents is good and their safety is well catered for.
22 January 2024
Highly recommend. My father came here in December, a very poorly man, who needed a lot of help and support with just about everything. The staff, without exception, were all really kind, patient and caring with Dad. Nothing was rushed, his dignity respected, and he was well cared for throughout his stay. Many thanks to all who looked after him; it is very much appreciated.
30 October 2023
Betsy Clara House Nursing Home has done more for my friend in the week he has been there than his last home done in 6 months. He settled in really quickly. His room is very clean. Staff are friendly, knowledgeable and helpful.
26 October 2023
My mum joined Betsy Clara from the hospital after she had a couple of serious falls from another care home, the last one resulting in a broken hip. She was very unwell and bedbound when she arrived. Over the last couple of months, through the care and support she has received, she now spends most mornings downstairs and can join in the activities if she wishes. As Mum has Alzheimer's, she can't really tell me much but has said the staff are very good and look after her. She always looks clean and has plenty to eat. The staff are always friendly, and you always see them taking the time to chat with the residents, even painting the female resident's nails every week. It's the little things like this that show they care. The home may not look like a hotel like the other homes Mum was in, but it's the care that is the most important thing.
04 October 2023
This is a review from my brother and I. My father has been here for a while. He is left on his bed lying in urine for a long time, no bed covers on him, the curtain closed at 1.30 pm, the door half closed, the room was so dirty and untaken tablets on the floor, I have seen dog kennels cleaner than this. My father's hands and legs were covered in human faeces, and dried faeces on my father's urine bottle. Tell me where is the care, and this is every time we go there.
23 August 2023
We, as a family, are really impressed with Dad's care. The carers are all very friendly and helpful. Dad seems very happy.
23 August 2023
My husband has been a resident since September 2022. I have always been impressed by the kindness and attention given to him. The management have always been helpful. The carers and other staff have always shown their best when helping my husband.
02 June 2023
My sister was first admitted to Betsy Clara House Nursing Home in February 2021 after suffering a bad fall and on the verge of being diagnosed with Lewy Body dementia and Parkinson's. This was confirmed shortly afterwards, my sister was very happy at Betsy Clara and before she got too ill, loved to join in all the activities there. She got on well with all the staff who go above and beyond in caring for every one of the people living there. The home is very clean, with good healthy meals and a friendly atmosphere. I couldn't have wished my sister to have ended up in a nicer place.
27 May 2023
My Mum has been at Betsy Clara House Nursing Home since December 2021 after she deteriorated and couldn’t live at home anymore, the care and love the staff have shown her especially more recently has been absolutely amazing. When she first moved in they got her up, into the lounge and joining in the activities, more recently while she has been poorly they have shown love and kindness to the whole family, nothing has been too much trouble and when we haven’t been there she’s had someone sitting with her. The home might need a bit of love but the residents don’t, they are all well loved and looked after.
22 March 2023
My Mum was welcomed to Betsy Clara in December 2022. We are delighted with the excellent care she is receiving there. The management, nursing and care team are welcoming, caring and nothing is too much trouble. We were very soon part of the Betsy Clara family! Mum is safe and well looked after and treated with dignity. Every effort is made to encourage Mum to eat and drink and find out her likes and dislikes to maintain her weight. Betsy Clara has ensured that Mum has some structure to her day and there is always some activity going on which she can participate in if she chooses. Every event is celebrated and made to be a special occasion which is so lovely to see. Thank you so much Betsy Clara. You are all amazing!
17 March 2023
My partner's grandmother moved here after a poor experience at another care home and showed an immediate improvement. The staff are all lovely and so good with all the residents, you can tell they really care! The kitchen staff put a lot of effort in and will often make her something else if she doesn't fancy what's on offer. I always feel very welcome when visiting, very pleased she's now being so well looked after.
12 January 2023
Just would like to say how lovely everyone is and how good they are with my dad and all the other residents. I always feel welcome and feel happy my dad is here. The kitchen staff are always there to help too.
08 December 2022
My dad has been here for 6 months under NHS-funded CHC after a fall at home We had been providing his care prior to this. We have all been happy with the level of care he has received and feel he has done exceptionally well due to the care provided. The staff are excellent and you can see the compassion and professional way they treat the residents. My dad responds well to them because of the way he is treated and because of the activities taking place. Betsy Clara is well-managed and all our requests and enquiries are dealt with promptly. All the staff, from top to bottom, are lovely and can't do enough for Dad or his family. Betsy Clara is excellent in every respect.
28 November 2022
Whilst Betsy Clara Nursing Home does not have the hotel ambience of some other homes the bottom line is care, not linen napkins or swanky furnishings. The carers at Betsy Clara are second to none showing infinite patience often under trying circumstances.
28 November 2022
Lovely, kind, caring staff. Looked after our dad amazingly, and couldn't ask for a better place for our dad to spend his last years. Able to visit at any time and also gave time to check on us as well. The entertainment, and crafting for residents are daily so there is always something going on.
28 November 2022
Nan has been at Betsy Clara House Nursing Home since her diagnosis when it was deemed she was no longer able to look after herself almost 2 years ago. The staff go over and above to provide for their residents who they treat like family. There is always an activity going on to keep everyone entertained and even during Covid, the staff did their very best to make sure we were still able to visit and celebrate the special occasions. Well done Betsy Clara.