Submit a Review for Bradbury House Nursing Home
Milner Road, Aylesford, ME20 7NF
View Full Details of Bradbury House Nursing HomeLatest Reviews for Bradbury House Nursing Home
19 February 2025
I have found that Bradbury House is a very well-equipped, clean, safe and fully supportive nursing home and has looked after my very elderly father suffering from advanced dementia very well and has adapted to his changing needs. There are staff available to talk to and to assist with any requests made. I would not hesitate to recommend Bradbury House to anyone needing such a facility.
30 January 2025
Carers are extremely kind, compassionate and sympathetic to our mum's needs. Nothing is too much trouble and although my mum is not eating, the food is very good. I have heard residents ask for alternatives and these have always been provided if available.
10 October 2024
The home offers a safe and comfortable environment for my sister. I have found the staff caring and attentive to her needs. They put significant effort into recognising an individual's needs whilst encouraging them to do what they can for themselves. The staff are very proactive in encouraging my sister to participate in the regular afternoon activities which she mostly enjoys. They understand the challenging needs that dementia can present to a resident and provide care with compassion. The home has always been clean and tidy when I have visited. I feel it offers a very good care model for residents with dementia. I think the home is well-organised and managed with committed members of staff.
19 September 2024
The care staff have gone out of their way to make my father feel welcome and involved. The home and bedrooms have a very modern feel to it and is safe and secure in nice, quiet, well-kept surroundings.
23 April 2024
At first we were pleasantly surprised with the care my husband was receiving. However, there were a few occasions when I had to ask about personal care especially teeth cleaning was lacking. Unfortunately, my husband was taken into the hospital and was there for 5 weeks. During this time I had no contact from the home enquiring how he was. Then unexpectedly on 30/3/24 my husband passed away. Still no contact expressing condolences. His funeral was held 18/4/24 and 2 night carers attended who I had never met the whole time he was there. (I’m grateful for their attendance but the only reason they knew when the funeral was is because my sister phoned them to inform them) but still no communication from the management, not even a card or phone call. They all knew my husband very well and apparently liked him very much but he had very complex health issues. I am extremely disappointed with the lack of compassion and communication while my husband was in the hospital and when he passed away.
19 March 2024
I am very happy with the care given to my mum. I can see that she looks well and the respite has aided her recovery from hospital. My mum has made many friends here and enjoys chatting with everyone. The kindness given to Mum by staff and friends has made her respite more enjoyable. Thank you to all the staff and everyone you are amazing.
05 December 2023
We moved my mum to this home last month as we had concerns with the previous care home. We found this home and went to visit and immediately knew this home is where I wanted Mum to be. The staff were friendly and welcoming, the home was modern, clean and just felt right. There a many lovely touches for the residents, each room has its own front door with a knocker on the outside and the communal rooms are great spaces to be. The end-of-life care was also excellent, the staff were warm and caring to the resident and family. My only regret is we didn’t find this home earlier as it is truly outstanding.
18 September 2023
My mother moved into Bradbury House in August. It was a pretty traumatic move for her due to her dementia, but the staff understood this and made her feel welcome; they are very understanding. It is taking a bit of time for her to settle, but she is getting there with the help of the staff. The care home is very nice, light and airy, with various sitting areas for the residents, outside space for them to enjoy, with a small woodland walk, two courtyards, and a very nice, friendly feel to it. Highly recommend this care home.
13 July 2023
My mum has recently been unwell and now requires full-time nursing care. She has been at Bradbury House for almost 3 weeks and seems to have settled really well and wants to stay. We cannot fault the kindness and care of all the staff here, they are friendly and helpful, with lots of things provided to do. Mum still likes to go out and Bradbury provides a safe environment for her to live the best life she can. Thank you to everyone for making her transition into a nursing home so nice and easy and everyone being so kind to us, I really hope she will be able to stay as I feel she is safe and well cared for.
15 June 2023
My father only moved in a couple of weeks ago so not really had time to fully access all aspects of the care given to him. However during this limited time, I have been very pleased in the way the home has helped my father settle in. Everyone went out of their way to make his 95th birthday special.
10 May 2023
You need to be certain that your relative has the very best of care. At Bradbury House every single member of staff, without exception, have nothing but the resident's best interests at heart, not just in their role of ‘caring’ but also in the way they engage with them. They are always happy, they will always listen and they will always spend as much time as the resident wants to ensure that they have no causes to worry or be distressed. The facilities are excellent and the activities varied. The overall environment is one of positiveness and happiness. Any concerns or feelings of guilt were quickly extinguished by their attitude to the residents. The question I asked myself constantly is “Is it in my relatives best interest?” In the case of Bradbury House, undoubtedly it is.
29 March 2023
Even though I've only been here two weeks, I am very impressed with everything. I'm well looked after by very friendly staff - I feel very comfortable and safe here.
22 February 2023
I was really pleased when I went to visit my mother-in-law. The place was so clean and tidy. The staff were very polite and made her feel welcome.
04 November 2022
All the staff are very kind to my husband. The additional support has not yet started, however, this is to be done by a community team. The rehabilitation he had been having prior to this, had been really helping him.
15 September 2022
Our mum had already experienced respite care at Bradbury House and already as a family, we viewed that as caring and supportive and Mum was always happy there. Consequently, we considered Bradbury House without any hesitation for respite again this August, with a view to settling our dear mum there for long-term consideration. Once again, she settled promptly, was relaxed, less anxious, smiling and happy whenever any family members visited. The staff warmly introduce themselves, commenting on her progress without hesitation. We are delighted! Again!
16 August 2022
Mum came to Bradbury House to convalesce after several months in hospital. Everyone we have dealt with has been very helpful and welcoming; Mum has been well looked after and treated with kindness and respect. That there is an on-site nurse has given us an additional sense of reassurance about her care during her stay.
03 August 2022
Beautiful building and interior, staff very kind and helpful and understanding. Always ready to help.
20 July 2022
My wife has been very well cared for by very caring and helpful staff. The staff from the admin, through to the carers and nurses have been excellent.
26 June 2022
Very good. The best care home I've encountered!
23 June 2022
This is a good nursing home. However, I feel that the area of palliative care needs improvement. My stepfather, I feel needed faster interventions when it came to pain relief and just general human contact in the last 2 weeks of his life. He was a character and could moan but I felt that it was not until I intervened that finally regular pain relief was issued - even then not through a Driver and his final prescription never made it to him from the pharmacy. Two nurses saved the day by being on the ball and checking to give him regular injections of morphine and other forms of pain relief. He died in the morning. I am not sure if he was alone or if someone was sat with him. Nobody told me. I collected his belongings and nobody came to see me or offer condolences other than the receptionist on arrival. I made 3 trips in the lift alone to remove his things. Never saw or spoke to anyone. Just feel a more human approach is needed.
Latest Reviews for Bradbury House Nursing Home
19 February 2025
I have found that Bradbury House is a very well-equipped, clean, safe and fully supportive nursing home and has looked after my very elderly father suffering from advanced dementia very well and has adapted to his changing needs. There are staff available to talk to and to assist with any requests made. I would not hesitate to recommend Bradbury House to anyone needing such a facility.
30 January 2025
Carers are extremely kind, compassionate and sympathetic to our mum's needs. Nothing is too much trouble and although my mum is not eating, the food is very good. I have heard residents ask for alternatives and these have always been provided if available.
10 October 2024
The home offers a safe and comfortable environment for my sister. I have found the staff caring and attentive to her needs. They put significant effort into recognising an individual's needs whilst encouraging them to do what they can for themselves. The staff are very proactive in encouraging my sister to participate in the regular afternoon activities which she mostly enjoys. They understand the challenging needs that dementia can present to a resident and provide care with compassion. The home has always been clean and tidy when I have visited. I feel it offers a very good care model for residents with dementia. I think the home is well-organised and managed with committed members of staff.
19 September 2024
The care staff have gone out of their way to make my father feel welcome and involved. The home and bedrooms have a very modern feel to it and is safe and secure in nice, quiet, well-kept surroundings.
23 April 2024
At first we were pleasantly surprised with the care my husband was receiving. However, there were a few occasions when I had to ask about personal care especially teeth cleaning was lacking. Unfortunately, my husband was taken into the hospital and was there for 5 weeks. During this time I had no contact from the home enquiring how he was. Then unexpectedly on 30/3/24 my husband passed away. Still no contact expressing condolences. His funeral was held 18/4/24 and 2 night carers attended who I had never met the whole time he was there. (I’m grateful for their attendance but the only reason they knew when the funeral was is because my sister phoned them to inform them) but still no communication from the management, not even a card or phone call. They all knew my husband very well and apparently liked him very much but he had very complex health issues. I am extremely disappointed with the lack of compassion and communication while my husband was in the hospital and when he passed away.
19 March 2024
I am very happy with the care given to my mum. I can see that she looks well and the respite has aided her recovery from hospital. My mum has made many friends here and enjoys chatting with everyone. The kindness given to Mum by staff and friends has made her respite more enjoyable. Thank you to all the staff and everyone you are amazing.
05 December 2023
We moved my mum to this home last month as we had concerns with the previous care home. We found this home and went to visit and immediately knew this home is where I wanted Mum to be. The staff were friendly and welcoming, the home was modern, clean and just felt right. There a many lovely touches for the residents, each room has its own front door with a knocker on the outside and the communal rooms are great spaces to be. The end-of-life care was also excellent, the staff were warm and caring to the resident and family. My only regret is we didn’t find this home earlier as it is truly outstanding.
18 September 2023
My mother moved into Bradbury House in August. It was a pretty traumatic move for her due to her dementia, but the staff understood this and made her feel welcome; they are very understanding. It is taking a bit of time for her to settle, but she is getting there with the help of the staff. The care home is very nice, light and airy, with various sitting areas for the residents, outside space for them to enjoy, with a small woodland walk, two courtyards, and a very nice, friendly feel to it. Highly recommend this care home.
13 July 2023
My mum has recently been unwell and now requires full-time nursing care. She has been at Bradbury House for almost 3 weeks and seems to have settled really well and wants to stay. We cannot fault the kindness and care of all the staff here, they are friendly and helpful, with lots of things provided to do. Mum still likes to go out and Bradbury provides a safe environment for her to live the best life she can. Thank you to everyone for making her transition into a nursing home so nice and easy and everyone being so kind to us, I really hope she will be able to stay as I feel she is safe and well cared for.
15 June 2023
My father only moved in a couple of weeks ago so not really had time to fully access all aspects of the care given to him. However during this limited time, I have been very pleased in the way the home has helped my father settle in. Everyone went out of their way to make his 95th birthday special.
10 May 2023
You need to be certain that your relative has the very best of care. At Bradbury House every single member of staff, without exception, have nothing but the resident's best interests at heart, not just in their role of ‘caring’ but also in the way they engage with them. They are always happy, they will always listen and they will always spend as much time as the resident wants to ensure that they have no causes to worry or be distressed. The facilities are excellent and the activities varied. The overall environment is one of positiveness and happiness. Any concerns or feelings of guilt were quickly extinguished by their attitude to the residents. The question I asked myself constantly is “Is it in my relatives best interest?” In the case of Bradbury House, undoubtedly it is.
29 March 2023
Even though I've only been here two weeks, I am very impressed with everything. I'm well looked after by very friendly staff - I feel very comfortable and safe here.
22 February 2023
I was really pleased when I went to visit my mother-in-law. The place was so clean and tidy. The staff were very polite and made her feel welcome.
04 November 2022
All the staff are very kind to my husband. The additional support has not yet started, however, this is to be done by a community team. The rehabilitation he had been having prior to this, had been really helping him.
15 September 2022
Our mum had already experienced respite care at Bradbury House and already as a family, we viewed that as caring and supportive and Mum was always happy there. Consequently, we considered Bradbury House without any hesitation for respite again this August, with a view to settling our dear mum there for long-term consideration. Once again, she settled promptly, was relaxed, less anxious, smiling and happy whenever any family members visited. The staff warmly introduce themselves, commenting on her progress without hesitation. We are delighted! Again!
16 August 2022
Mum came to Bradbury House to convalesce after several months in hospital. Everyone we have dealt with has been very helpful and welcoming; Mum has been well looked after and treated with kindness and respect. That there is an on-site nurse has given us an additional sense of reassurance about her care during her stay.
03 August 2022
Beautiful building and interior, staff very kind and helpful and understanding. Always ready to help.
20 July 2022
My wife has been very well cared for by very caring and helpful staff. The staff from the admin, through to the carers and nurses have been excellent.
26 June 2022
Very good. The best care home I've encountered!
23 June 2022
This is a good nursing home. However, I feel that the area of palliative care needs improvement. My stepfather, I feel needed faster interventions when it came to pain relief and just general human contact in the last 2 weeks of his life. He was a character and could moan but I felt that it was not until I intervened that finally regular pain relief was issued - even then not through a Driver and his final prescription never made it to him from the pharmacy. Two nurses saved the day by being on the ball and checking to give him regular injections of morphine and other forms of pain relief. He died in the morning. I am not sure if he was alone or if someone was sat with him. Nobody told me. I collected his belongings and nobody came to see me or offer condolences other than the receptionist on arrival. I made 3 trips in the lift alone to remove his things. Never saw or spoke to anyone. Just feel a more human approach is needed.