Submit a Review for Barchester Newington Court Care Home
Keycol Hill, Newington, Sittingbourne, ME9 7LG
View Full Details of Barchester Newington Court Care HomeLatest Reviews for Barchester Newington Court Care Home
31 January 2025
My mother was sent to Newington Court nearly a year ago from hospital. She has settled in very well and she trusts the carers and nurses with her medical and personal care. All staff are helpful and friendly. Myself and family are welcome any time. We can join in with activities too. I am content and happy with all her care.
09 January 2025
Lovely activities today. Thank you for making it fun. We would like more activities, that will help with the festive cheer. Overall, we are happy with the care. Can we join Nan for lunch on Christmas, that would be lovely? The team on the nursing unit were very helpful.
05 September 2024
This review relates to Falcon Lodge. Most impressive is the quality of care given by staff at the lodge. They are all so very good and the way visitors are treated, like myself, could not be better. The premises is always clean and the bedroom is immaculate.
01 August 2024
My wife came to the home via hospital and had a terminal illness. Also, the home was recommended to the family and I am pleased to report that we were not disappointed. The home itself was excellent and the facilities in my wife's room were beyond reproach. The staff were very caring and helpful and made my wife's short stay, before her passing, as comfortable as possible. For my part, I was treated with respect and care. The refreshment facilities for visitors were excellent. I would have no problem in recommending this home.
20 June 2024
Mum was well cared for. Good food, attentive detail to medication, always in contact with us regarding Mum's care. We were made very welcome.
26 April 2024
Nurses and carers are always on hand whatever time you visit, day or night. They always keep the family well informed of any changes made to resident's care and reasons. Management is happy to talk at any time if they were needed and helpful receptionists. My husband could not be in better hands. I can leave him after a visit knowing he is well cared for and in a happy environment. Barchester Newington Court Care Home does feel like a family home, lots of laughs and banter amongst staff and residents although we all know what a really tough job caring for people can be. The staff have to meet and deal with so many different residents' needs. I have, over time, spent many hours at Newington Court and they do now feel like family to me. I feel so pleased and lucky to have my beloved husband in such a home.
26 April 2024
My husband has been in your care since July 2023. He has been looked after with so much care and attention, couldn't wish for a better place for him. Everyone goes to such lengths to keep him (and other patients) comfortable.
14 February 2024
Mum was very poorly when she came to Barchester Newington Court Care Home. They have nursed her back to health with their care and support, so much so, she has been able to return to her own home. The staff threw a lovely surprise afternoon tea party (to which my sister, brother and I were invited) before she left and was also given some lovely gifts. We can't thank Newington Court enough for taking such good care of Mum.
14 February 2024
I speak for all my family in saying just how wonderful the care has been for my dad who has been in Newington Court since last year. Whilst the personal care given to my dad by the staff is exemplary, the emotional connections that the staff have made with Dad and the way they genuinely care for him as a person go beyond what we could have hoped. It really feels as though Dad is being cared for by an extended family and God bless you all at Newington Court for that.
25 January 2024
Our family have been very pleased with the care Mum has received whilst at Newington Court. All the staff have been friendly, helpful, courteous, professional and work as a team. They certainly go the extra mile to ensure the residents have the best care. Mum was initially reluctant to take part in any activities and socialising but the staff gradually succeeded in her becoming involved in activities, having her hair done, sitting in the dining room and even trips out for lunch and the cinema. The interior of Newington Court is very comfortable, tasteful and homely. The bedrooms are a good size and well furnished. Perhaps an extra surface or table would have been useful but you can take in extra furniture if needed. As our visits involved a lot of travelling, a cafe area enabling us to have a hot drink and cake was very much appreciated.
05 July 2023
We placed my dad in the care of Newington Court Care Home when his cancer progressed and he could not stay at home anymore. The care my dad received was outstanding. Every staff member went above and beyond to make sure my dad was looked after and comfortable. His room was kept clean at all times. My dad's personal care was always exceptional and all meals served were of a high standard. Unfortunately, we lost my dad to cancer while he was in the care home. I can not thank the staff enough for all the help and understanding they showed at this difficult time. When you go into the home everyone is always smiling and always activities for the residents if they wish to join in.
06 December 2022
Friendly staff and welcoming, bright clean home. When I visit I always hear laughing and see smiling faces, both staff and residents. I enjoy visiting my family member here and I know she is being very well cared for.
22 November 2022
Since my mum has been here I have never seen her so clean and tidy. The manager does her job beyond her means and she is so supportive of my mum and of us as a family, excellent staff.
28 July 2022
I would like to thank one lady for her loving bedside care towards my aunt. The little extra goes a long way - thank you! All the staff are very good and caring. It's nice to have a cup of fresh coffee and cake whilst we have a break from sitting with my aunt. The cakes are always fresh and good variety each day.
27 June 2022
I find all the carers at Falcon Place to be very attentive and exceptionally caring. They all go the extra mile. A very good team. We are always informed of any little concerns and are happy to update me when I telephone to check how my loved one is. When we visit, on our weekly visits, always say the girls/carers are "so kind"! So reassuring to me and my family.
20 June 2022
Have recently moved a close family friend into Falcon Court in Newington Court Care Home and have been so pleased with the way they have been looked after and settled in. We took a long time choosing the right place and are very happy with our choice. Would recommend to anyone looking for a residential home for a close family member, as we cannot fault the care.
20 June 2022
My mother is a resident at Newington Court Care Home, and I could not be more pleased with the care that she receives. My mum is very happy there too, which is the most important thing. It is a reassuring feeling when I leave my mum after each visit, knowing that she is in such caring and competent hands. A special thank you to the team leader and the team.
10 February 2022
My mother has been a resident at Newington Court Care Home since April 2021. She has deteriorated physically and mentally due to her medical condition during this time. However, she is fully supported by the carers on her floor who treat her with kindness and dignity at all times. I visit 3/4 times a week and am always warmly welcomed with offers of cups of tea if needed! The staff are always busy but find the time to keep me informed of positive developments or concerns. I know I can always phone the staff if the need arises and they will phone me when necessary. Newington Court is run and maintained to high professional standards.
28 January 2022
The staff are always friendly and helpful, and you can see that they all care bout everyone they are dealing with. I have always been able to speak to someone to ask questions about care/food and how mum is doing. I do think the staff are amazing and do a great job.
22 September 2021
The care my husband has received in the 17 months he has been there has been absolutely faultless. The carers are patient and are good at listening to the residents, they are patient and kind and caring and very professional. The admin staff and all staff have been hard working and reassuring the family during the lockdown. Thank you Barchester Newington Court Care Home, you're amazing.
Latest Reviews for Barchester Newington Court Care Home
31 January 2025
My mother was sent to Newington Court nearly a year ago from hospital. She has settled in very well and she trusts the carers and nurses with her medical and personal care. All staff are helpful and friendly. Myself and family are welcome any time. We can join in with activities too. I am content and happy with all her care.
09 January 2025
Lovely activities today. Thank you for making it fun. We would like more activities, that will help with the festive cheer. Overall, we are happy with the care. Can we join Nan for lunch on Christmas, that would be lovely? The team on the nursing unit were very helpful.
05 September 2024
This review relates to Falcon Lodge. Most impressive is the quality of care given by staff at the lodge. They are all so very good and the way visitors are treated, like myself, could not be better. The premises is always clean and the bedroom is immaculate.
01 August 2024
My wife came to the home via hospital and had a terminal illness. Also, the home was recommended to the family and I am pleased to report that we were not disappointed. The home itself was excellent and the facilities in my wife's room were beyond reproach. The staff were very caring and helpful and made my wife's short stay, before her passing, as comfortable as possible. For my part, I was treated with respect and care. The refreshment facilities for visitors were excellent. I would have no problem in recommending this home.
20 June 2024
Mum was well cared for. Good food, attentive detail to medication, always in contact with us regarding Mum's care. We were made very welcome.
26 April 2024
Nurses and carers are always on hand whatever time you visit, day or night. They always keep the family well informed of any changes made to resident's care and reasons. Management is happy to talk at any time if they were needed and helpful receptionists. My husband could not be in better hands. I can leave him after a visit knowing he is well cared for and in a happy environment. Barchester Newington Court Care Home does feel like a family home, lots of laughs and banter amongst staff and residents although we all know what a really tough job caring for people can be. The staff have to meet and deal with so many different residents' needs. I have, over time, spent many hours at Newington Court and they do now feel like family to me. I feel so pleased and lucky to have my beloved husband in such a home.
26 April 2024
My husband has been in your care since July 2023. He has been looked after with so much care and attention, couldn't wish for a better place for him. Everyone goes to such lengths to keep him (and other patients) comfortable.
14 February 2024
Mum was very poorly when she came to Barchester Newington Court Care Home. They have nursed her back to health with their care and support, so much so, she has been able to return to her own home. The staff threw a lovely surprise afternoon tea party (to which my sister, brother and I were invited) before she left and was also given some lovely gifts. We can't thank Newington Court enough for taking such good care of Mum.
14 February 2024
I speak for all my family in saying just how wonderful the care has been for my dad who has been in Newington Court since last year. Whilst the personal care given to my dad by the staff is exemplary, the emotional connections that the staff have made with Dad and the way they genuinely care for him as a person go beyond what we could have hoped. It really feels as though Dad is being cared for by an extended family and God bless you all at Newington Court for that.
25 January 2024
Our family have been very pleased with the care Mum has received whilst at Newington Court. All the staff have been friendly, helpful, courteous, professional and work as a team. They certainly go the extra mile to ensure the residents have the best care. Mum was initially reluctant to take part in any activities and socialising but the staff gradually succeeded in her becoming involved in activities, having her hair done, sitting in the dining room and even trips out for lunch and the cinema. The interior of Newington Court is very comfortable, tasteful and homely. The bedrooms are a good size and well furnished. Perhaps an extra surface or table would have been useful but you can take in extra furniture if needed. As our visits involved a lot of travelling, a cafe area enabling us to have a hot drink and cake was very much appreciated.
05 July 2023
We placed my dad in the care of Newington Court Care Home when his cancer progressed and he could not stay at home anymore. The care my dad received was outstanding. Every staff member went above and beyond to make sure my dad was looked after and comfortable. His room was kept clean at all times. My dad's personal care was always exceptional and all meals served were of a high standard. Unfortunately, we lost my dad to cancer while he was in the care home. I can not thank the staff enough for all the help and understanding they showed at this difficult time. When you go into the home everyone is always smiling and always activities for the residents if they wish to join in.
06 December 2022
Friendly staff and welcoming, bright clean home. When I visit I always hear laughing and see smiling faces, both staff and residents. I enjoy visiting my family member here and I know she is being very well cared for.
22 November 2022
Since my mum has been here I have never seen her so clean and tidy. The manager does her job beyond her means and she is so supportive of my mum and of us as a family, excellent staff.
28 July 2022
I would like to thank one lady for her loving bedside care towards my aunt. The little extra goes a long way - thank you! All the staff are very good and caring. It's nice to have a cup of fresh coffee and cake whilst we have a break from sitting with my aunt. The cakes are always fresh and good variety each day.
27 June 2022
I find all the carers at Falcon Place to be very attentive and exceptionally caring. They all go the extra mile. A very good team. We are always informed of any little concerns and are happy to update me when I telephone to check how my loved one is. When we visit, on our weekly visits, always say the girls/carers are "so kind"! So reassuring to me and my family.
20 June 2022
Have recently moved a close family friend into Falcon Court in Newington Court Care Home and have been so pleased with the way they have been looked after and settled in. We took a long time choosing the right place and are very happy with our choice. Would recommend to anyone looking for a residential home for a close family member, as we cannot fault the care.
20 June 2022
My mother is a resident at Newington Court Care Home, and I could not be more pleased with the care that she receives. My mum is very happy there too, which is the most important thing. It is a reassuring feeling when I leave my mum after each visit, knowing that she is in such caring and competent hands. A special thank you to the team leader and the team.
10 February 2022
My mother has been a resident at Newington Court Care Home since April 2021. She has deteriorated physically and mentally due to her medical condition during this time. However, she is fully supported by the carers on her floor who treat her with kindness and dignity at all times. I visit 3/4 times a week and am always warmly welcomed with offers of cups of tea if needed! The staff are always busy but find the time to keep me informed of positive developments or concerns. I know I can always phone the staff if the need arises and they will phone me when necessary. Newington Court is run and maintained to high professional standards.
28 January 2022
The staff are always friendly and helpful, and you can see that they all care bout everyone they are dealing with. I have always been able to speak to someone to ask questions about care/food and how mum is doing. I do think the staff are amazing and do a great job.
22 September 2021
The care my husband has received in the 17 months he has been there has been absolutely faultless. The carers are patient and are good at listening to the residents, they are patient and kind and caring and very professional. The admin staff and all staff have been hard working and reassuring the family during the lockdown. Thank you Barchester Newington Court Care Home, you're amazing.