Submit a Review for Ami Group - The Knoll Unit and Ami Court Unit
196-198 Dover Road, Walmer, Deal, CT14 7NB
View Full Details of Ami Group - The Knoll Unit and Ami Court UnitLatest Reviews for Ami Group - The Knoll Unit and Ami Court Unit
14 March 2025
My friend initially joined another facility in March 2023. Unfortunately due to a fall he was transferred to The Knoll, AMI nursing home. In both care homes he was given the utmost car and attention, physically emotionally and all his lovely meals. The staff were delightful and nothing seemed too much trouble. It was definitely the nearest to being a home from home and I never had any concerns that everything wasn't as it should be. Thankyou to everyone concerned.
07 March 2025
It's a very worrying moment when your loved one goes into care. You fear for how well they will be looked after and whether they will be given the dignity you'd hope for them. My father has now spent a week in AMI Court and I am absolutely delighted to be able to praise the care team to the highest. They are truly a remarkable group of professionals. The care and compassion they show to the residents is extraordinary. They are energised and motivated and this rubs off on the residents. My father has dementia and I have seen a marked improvement in his cognitive function over the last week. I put this down to the engagement he receives from the staff and fellow residence. A huge thank you to the entire team at AMI Court. You are all magnificent!
02 January 2025
After Mum being admitted to Ami Group in the summer she has gone from being near to end-of-life to a happy, content person who is enjoying being where she is. The staff are extremely caring and loving, more like family and the social activities are full on, fun and very interactive with all the resident's abilities taken into account. The manageress fought very hard to keep Mum where she is settled and thriving and the whole team have contributed to us as a family, knowing Mum is safe, secure and well looked after. Couldn't recommend Ami Group highly enough.
20 March 2024
I can't express how amazing the staff as a whole team, have cared for and looked after my dad over the last few months of his life. The staff have also been a great comfort to our family, over this time, which we really appreciate. I was very nervous about Dad going into a home but realised very quickly that he was safe and so well cared for in The Knoll I didn't need to worry. Heartfelt thanks to every member of staff.
23 December 2022
After a long spell in hospital, our father was transferred to Ami Court Nursing Home on Saturday 10th December. We, as a family, cannot thank the manager and her team enough for the care, compassion and kindness shown not only to Dad, but us all, during a very difficult time. Sadly, his stay was short, but we shall always be so grateful that he spent his remaining days in your care. You are all amazing.
13 September 2022
Staff at all levels were friendly and helpful. Daily activities organised. Clients treated sympathetically and with dignity from what I saw personally. Varied food menu with choices. I feel my mother was safe and well cared for.
20 July 2022
This is my first experience of a care home and have heard a lot of negativity surrounding them. I ring Ami Court daily and the phone is always answered promptly and I am given a current update on my father, all staff have been very friendly and informative. I always feel assured he is being looked after and comfortable. On visiting, my father is always clean, well moisturised, and dressed well. He has dementia but I can tell he is happy and comfortable here. We feel lucky to have found Ami Court.
30 June 2022
After spending 7 weeks in hospital my husband was discharged into the care of Ami Court. From the onset my husband's care which was fully funded by NHS was excellent, he was treated with dignity, respect, and love. This extended to myself and family who were equally treated the same. This home is amazing, it's a happy home where residents look happy and enjoy some amazing activities. I cannot say how grateful I am that my husband spent the last 3 months of his life at this lovely home.
29 June 2022
Mum was discharged from hospital, frail and weak and requiring oxygen on a daily basis. The Ami Group team gave Mum one-to-one nursing, returning Mum to being able to live without oxygen and leave her room for meals, events and visitors. This significantly increased Mum's quality of life. The Ami Group team were excellent in keeping us informed of Mum's progress and also very effective and efficient at bringing in supporting health professionals as required.
27 June 2022
I moved my sister from another nursing home in April 2022. Compared to the other nursing home, The Knoll is far superior in care, activities and liaising with the doctor. I am very happy for my sister. I cannot fault The Knoll. The staff and management are excellent.
27 May 2022
Friendly people, helped my nan a lot with care.
06 April 2022
Extremely helpful, go to the extreme to make one feel comfortable. They even wiped my bottom for me for which I was very pleased and very thankful, I really was very thankful as I didn't have the strength for doing it. So many thanks.
21 March 2022
When it was time to finally place Dad into someone else's care to help meet his growing complex needs, I was amazed to find such a wonderful little gem for him to be placed into. I cannot convey my heartfelt thanks enough to the team of dedicated carers at this establishment. My husband and I were made to feel so welcome and it soon became obvious that nothing was too much trouble. I found it very reassuring to gain a feeling of trust and a sense of knowing that when it was time for me to go after visits I could leave some of my worry at the door as I knew Dad was getting all the care that he needed around the clock.
14 March 2022
This is an excellent home employing some excellent staff who bond with their residents, showing kindness and treating them with dignity. There are numerous activities to stimulate and interest. During covid, this management team made every effort to keep residents safe which at times meant making difficult decisions restricting family visits. I would recommend The Knoll and the Ami Group in general.
15 December 2021
Dad, unfortunately, was only at Ami Court for such a short time, but throughout that time he was well cared for. The manager and her staff were always very kind and cheerful around Dad. I wouldn't hesitate to recommend this nursing home.
20 September 2021
My husband was recently moved here from hospital. Ami Court has exceeded our expectations tenfold. My husband loves living here already. The staff and care have been amazing nothing is too much to ask for. Thank you for caring for him but also fur putting my mind at rest.
30 August 2021
Kind, courteous, and supportive staff who do and try their best to care for my Dad. They look after him well. He is clean, groomed, and well-fed. They respond to him and his needs and are respectful, helpful, and understanding.
17 August 2021
Very efficient and professional. Staff good.
17 August 2021
I have been a patient for 5 years. This home is very friendly, clean, lovely carers. Management is so good at keeping us all safe from everything. I would not want to live anywhere else.
17 August 2021
I am very pleased with the service I receive. All staff are very helpful and treat me like a princess. I really feel at home and part of a family.
Latest Reviews for Ami Group - The Knoll Unit and Ami Court Unit
14 March 2025
My friend initially joined another facility in March 2023. Unfortunately due to a fall he was transferred to The Knoll, AMI nursing home. In both care homes he was given the utmost car and attention, physically emotionally and all his lovely meals. The staff were delightful and nothing seemed too much trouble. It was definitely the nearest to being a home from home and I never had any concerns that everything wasn't as it should be. Thankyou to everyone concerned.
07 March 2025
It's a very worrying moment when your loved one goes into care. You fear for how well they will be looked after and whether they will be given the dignity you'd hope for them. My father has now spent a week in AMI Court and I am absolutely delighted to be able to praise the care team to the highest. They are truly a remarkable group of professionals. The care and compassion they show to the residents is extraordinary. They are energised and motivated and this rubs off on the residents. My father has dementia and I have seen a marked improvement in his cognitive function over the last week. I put this down to the engagement he receives from the staff and fellow residence. A huge thank you to the entire team at AMI Court. You are all magnificent!
02 January 2025
After Mum being admitted to Ami Group in the summer she has gone from being near to end-of-life to a happy, content person who is enjoying being where she is. The staff are extremely caring and loving, more like family and the social activities are full on, fun and very interactive with all the resident's abilities taken into account. The manageress fought very hard to keep Mum where she is settled and thriving and the whole team have contributed to us as a family, knowing Mum is safe, secure and well looked after. Couldn't recommend Ami Group highly enough.
20 March 2024
I can't express how amazing the staff as a whole team, have cared for and looked after my dad over the last few months of his life. The staff have also been a great comfort to our family, over this time, which we really appreciate. I was very nervous about Dad going into a home but realised very quickly that he was safe and so well cared for in The Knoll I didn't need to worry. Heartfelt thanks to every member of staff.
23 December 2022
After a long spell in hospital, our father was transferred to Ami Court Nursing Home on Saturday 10th December. We, as a family, cannot thank the manager and her team enough for the care, compassion and kindness shown not only to Dad, but us all, during a very difficult time. Sadly, his stay was short, but we shall always be so grateful that he spent his remaining days in your care. You are all amazing.
13 September 2022
Staff at all levels were friendly and helpful. Daily activities organised. Clients treated sympathetically and with dignity from what I saw personally. Varied food menu with choices. I feel my mother was safe and well cared for.
20 July 2022
This is my first experience of a care home and have heard a lot of negativity surrounding them. I ring Ami Court daily and the phone is always answered promptly and I am given a current update on my father, all staff have been very friendly and informative. I always feel assured he is being looked after and comfortable. On visiting, my father is always clean, well moisturised, and dressed well. He has dementia but I can tell he is happy and comfortable here. We feel lucky to have found Ami Court.
30 June 2022
After spending 7 weeks in hospital my husband was discharged into the care of Ami Court. From the onset my husband's care which was fully funded by NHS was excellent, he was treated with dignity, respect, and love. This extended to myself and family who were equally treated the same. This home is amazing, it's a happy home where residents look happy and enjoy some amazing activities. I cannot say how grateful I am that my husband spent the last 3 months of his life at this lovely home.
29 June 2022
Mum was discharged from hospital, frail and weak and requiring oxygen on a daily basis. The Ami Group team gave Mum one-to-one nursing, returning Mum to being able to live without oxygen and leave her room for meals, events and visitors. This significantly increased Mum's quality of life. The Ami Group team were excellent in keeping us informed of Mum's progress and also very effective and efficient at bringing in supporting health professionals as required.
27 June 2022
I moved my sister from another nursing home in April 2022. Compared to the other nursing home, The Knoll is far superior in care, activities and liaising with the doctor. I am very happy for my sister. I cannot fault The Knoll. The staff and management are excellent.
27 May 2022
Friendly people, helped my nan a lot with care.
06 April 2022
Extremely helpful, go to the extreme to make one feel comfortable. They even wiped my bottom for me for which I was very pleased and very thankful, I really was very thankful as I didn't have the strength for doing it. So many thanks.
21 March 2022
When it was time to finally place Dad into someone else's care to help meet his growing complex needs, I was amazed to find such a wonderful little gem for him to be placed into. I cannot convey my heartfelt thanks enough to the team of dedicated carers at this establishment. My husband and I were made to feel so welcome and it soon became obvious that nothing was too much trouble. I found it very reassuring to gain a feeling of trust and a sense of knowing that when it was time for me to go after visits I could leave some of my worry at the door as I knew Dad was getting all the care that he needed around the clock.
14 March 2022
This is an excellent home employing some excellent staff who bond with their residents, showing kindness and treating them with dignity. There are numerous activities to stimulate and interest. During covid, this management team made every effort to keep residents safe which at times meant making difficult decisions restricting family visits. I would recommend The Knoll and the Ami Group in general.
15 December 2021
Dad, unfortunately, was only at Ami Court for such a short time, but throughout that time he was well cared for. The manager and her staff were always very kind and cheerful around Dad. I wouldn't hesitate to recommend this nursing home.
20 September 2021
My husband was recently moved here from hospital. Ami Court has exceeded our expectations tenfold. My husband loves living here already. The staff and care have been amazing nothing is too much to ask for. Thank you for caring for him but also fur putting my mind at rest.
30 August 2021
Kind, courteous, and supportive staff who do and try their best to care for my Dad. They look after him well. He is clean, groomed, and well-fed. They respond to him and his needs and are respectful, helpful, and understanding.
17 August 2021
Very efficient and professional. Staff good.
17 August 2021
I have been a patient for 5 years. This home is very friendly, clean, lovely carers. Management is so good at keeping us all safe from everything. I would not want to live anywhere else.
17 August 2021
I am very pleased with the service I receive. All staff are very helpful and treat me like a princess. I really feel at home and part of a family.