Submit a Review for Larchmere House Care Home
Biddenden Road, Frittenden, Cranbrook, TN17 2EN
View Full Details of Larchmere House Care HomeLatest Reviews for Larchmere House Care Home
26 April 2023
Dad has lived in Larchmere House Care Home for several years and although he would prefer to be in his own home, at nearing one hundred and one he knows that is not realistic. What he has, which he could never have had at home, is a superb level of care from exceptional, caring and compassionate staff. Whenever we visit Dad, the staff are always so friendly and engaging that we feel part of the Larchmere family. It's also so important the role activities play in maintaining the residents' mental health and interest in the outside world. The entertainment team do an amazing job arranging both in-house events and external visits to the 'local' just over the road, the theatre, river trips and even a famous air show event at nearby Headcorn. It is a difficult and sometimes unenviable job to provide good care, Larchmere does this in both a dedicated and sympathetic, caring way and I would have no hesitation to recommend them to anyone who finds themselves seeking a caring home for an infirm or ageing relative.
15 April 2023
My father in law has been staying at Larchmere House Care Home for several months, so we have got to know the place and the brilliant staff that work there. I must say I have never experienced such a warm welcome every time we visit, all of the staff are so committed and go out of the way to care for, and entertain all of its residents. Most days they organise wonderful activities and often lunch trips out to the local pub with the resident's relatives. If you are looking for a friendly, clean, wonderful atmosphere and amazing staff to look after you or a family member, I recommend you go and visit and take a look for yourself.
13 April 2023
Larchmere House Care Home is a lovely rural home, small enough to have a family-feel. Staffed by a dedicated team of people working together to meet the needs of all the residents. Their activity team provide a monthly schedule of varied daily activities, in house entertainers and outings for residents and family to participate in as they desire, all of which enables those there to live their best possible lives.
13 April 2023
My mother has been at Larchmere House Care Home for over a year and we have been extremely happy with the care she has received. All the staff are kind, caring, patient and thoughtful. They undertake their sometimes challenging work in a dedicated, happy manner and approach arduous tasks with a smile and fun banter. The nurses have been quick to act when Mum has been unwell and if necessary contact the GP which has been very reassuring. The food is prepared beautifully with lots of choice. Mum's room is warm and cosy with everything she needs. She loves to be able to look out on the beautiful garden and watch the birds feeding. We are always kept well informed with any issues by the home and a recent relative's meeting was really helpful. We are most impressed with all the activities provided by the home with something planned every day. The activities team always ensure the residents have a fun time whether on an outing or in house. Mum regards Larchmere as her home for which we are extremely grateful.
22 March 2023
My father-in-law has been at Larchmere for the last three months. He is in the final stages of his life and has complex needs. I cannot express how amazing the staff and facilities are at this home. The staff are friendly and respectful to all residents. They treat every service user with dignity and care. My father-in-law is always clean, shaved and looked after, his wishes are always listened to. I can't recommend this home enough.
19 December 2022
Mum has now been a resident for eight months. She was made very welcome and settled quickly. She feels safe and secure and enjoys the communal environment. The staff are excellent and very attentive. The quantity and quality of the food are superb. Mum has made friends with other residents and enjoys the company of others and group activities. All her needs both medical and personal are all taken care of. We are very happy with the service and would have no hesitation recommending this care home to others.
08 December 2022
I am a private carer and have 3 ex-clients whom I visit regularly in Larchmere House. I recommended Larchmere to all families. I have always found the home providing the best care with the care and needs of the residents and the health and safety paramount as it should be. The staff are professional and caring. There is a high level of activities both inside the home and out with regular outings and opportunities to engage interests. The meals are nutritious and there is an excellent choice each day. There are excellent facilities in the garden when the weather is good which residents make use of and there is good social interaction and chat. There has been strict Covid control during the pandemic to ensure the safety of residents, staff and visitors. When I visit all the residents seem very happy and relaxed. The Manager is very approachable and has always been supportive and concerned for each resident and their family. All staff are polite and ready to help.
06 December 2022
Excellent staff and so caring and kind to mum. I was really worried when mum first went into full-time care as I had looked after her at home for over sixteen years since dad died. But the staff supported me through the transition to allowing them to take over mum's care and for me to once again become her daughter.
06 December 2022
Excellent nursing home and the caring and compassionate staff give quality of life to those who have very little left. A sense of humour is always present and relatives are made to feel part of a family. Knowledge and expertise are very hands-on qualified staff from matron down adds to the assurance a relative needs
06 December 2022
Larchmere house provides a lovely environment for residents. Having previously had a bad experience with a care home and seen media coverage of care homes Larchmere house really is a cut above the rest. All the staff from nursing to the kitchen and everyone in between do everything to ensure the resident's stay is as comfortable and enjoyable as possible.
12 August 2021
Outstanding and exceptionally good care has been provided to my mum over the last couple of years. A small residential home where all the staff know all the residents. A very consistent staff team really seem to know all the residents well and are always very friendly and professional. Staff communicate really well – I am always kept well informed of any issues or needs relating to my mum. Great range of on-site activities and regular wheelchair friendly visits off site. My mum has visited Leeds castle, a lion sanctuary and had trips to the coast for example. Excellent food with residents being offered choices at each meal time. The attractive garden is well used by residents and visitors in the summer. Robust safety measures have been in place throughout the covid pandemic. I have been really impressed with Larchmere and the care and support that has been provided to my mum.
30 November 2020
At the age of 96 my mum suffered a steep decline in health following several falls. It was a distressing time moving her to Kent and wanting the very best for her in terms of care. I need not have worried – Larchmere House made the process a breeze and exceeded my expectations of what was possible. She was welcomed and loved by all the staff: nurses, carers, administration, laundry, maintenance, catering and cleaning. The ethos of Larchmere House is to connect with all the residents and their families. When my mum had a stroke we were informed the end was near. The family held a bedside vigil over several days. We were not made to feel in the way and the extended time allowed us to meet the night staff who had also contributed so positively to my mum’s welfare. When the end came we were well prepared by the staff with such integrity and respect - we could not have asked for a more peaceful and dignified parting. I have no hesitation in unreservedly recommending Larchmere House.
02 January 2020
I would like to express my thanks and those of my family, to all the nurses and staff who looked after my brother whilst he was a resident in Larchmere House. It is clearly a home that genuinely prides itself on the overall quality of care given to all its residents and this was evident during each visit. We all find it very comforting to know that he was receiving such loving care and attention and we are most grateful to all those who put that little bit extra into making my brother's life that little bit better than it might otherwise have been.
12 December 2018
I found Larchmere House Care Home offered a high standard of care to my grandmother. The care home offered a lot of activities/events, which although my grandmother didn't partake in, I thought were excellent for residents and families. The care home went out of their way to ensure she ate well despite her never wanting to eat the menu on offer that day. The care was very individualised. Towards end of life, the carers and nurses were extremely attentive to the needs of my grandmother and supported our family well. I would recommend this to others who require nursing care.
03 December 2018
Pleasant country village surroundings with a homely (non-establishment) feeling. We found the staff truly cared, showing interest in my husband and relating to him and his past background and reminiscences. It enabled a bond that took him out of his dementia to brighten his day. A sunny day in the garden made a lovely atmosphere and whilst he couldn't partake in the outings, they made a special effort for outings, tea parties and quizzes. All then that we needed - caring and dignity
03 December 2018
Larchmere House staff provide exceptional care for my elderly mother over a 3 year period. They also took my father "under their wing" as he visited daily. They responded to my questions regarding her medication and end of life care with patience and understanding. Dad and I are very grateful to have had this care.
03 December 2018
In the 3 years my very elderly mother was a resident she was always very well cared for and compassionately treated.
27 November 2018
My aunt spent nearly four years at Larchmere. In that time, I have always been impressed with the friendly atmosphere at Larchmere and the professional, caring attitude of the staff. I would have no hesitation in recommending Larchmere as an excellent nursing home - while my aunt could communicate effectively, she always sang the praises of the staff, saying that she was extremely pleased with the services provided. They really are lovely people.
22 November 2018
My mother moved to Larchmere House 16 months ago when her general health problems worsened, becoming immobile and therefore needing 24-hour care. She passed away in September. In her time at Larchmere, the provision of care in every way - medical care, quality and variety of meals, activities and family access (the list goes on) could not have been better. After her passing, I wrote to the staff and the owners expressing my gratitude for everything that they had done to keep mother safe, comfortable and happy at all times. I visited Larchmere at least 3 times each week and always observed a very busy and cheerful staff working in a 'home-like' atmosphere. The nursing staff were excellent, seeking further medical advice when needed and always happy to discuss mother's welfare. In mother's last days, every effort was made to ease her passing and the staff cared for the family in equal measure at that time. I would recommend Larchmere House to anyone seeking a placement for a relative.
22 November 2018
A really lovely nursing home. Every single person working at Larchmere showed kindness, friendliness and support. Nothing was ever too much trouble. The meals were extremely good and the alternatives were always offered. Great emphasis was placed on cleanliness. There were activities organised every day and many trips out throughout the year. An excellent home where the staff really do care about the residents and their family.
Latest Reviews for Larchmere House Care Home
26 April 2023
Dad has lived in Larchmere House Care Home for several years and although he would prefer to be in his own home, at nearing one hundred and one he knows that is not realistic. What he has, which he could never have had at home, is a superb level of care from exceptional, caring and compassionate staff. Whenever we visit Dad, the staff are always so friendly and engaging that we feel part of the Larchmere family. It's also so important the role activities play in maintaining the residents' mental health and interest in the outside world. The entertainment team do an amazing job arranging both in-house events and external visits to the 'local' just over the road, the theatre, river trips and even a famous air show event at nearby Headcorn. It is a difficult and sometimes unenviable job to provide good care, Larchmere does this in both a dedicated and sympathetic, caring way and I would have no hesitation to recommend them to anyone who finds themselves seeking a caring home for an infirm or ageing relative.
15 April 2023
My father in law has been staying at Larchmere House Care Home for several months, so we have got to know the place and the brilliant staff that work there. I must say I have never experienced such a warm welcome every time we visit, all of the staff are so committed and go out of the way to care for, and entertain all of its residents. Most days they organise wonderful activities and often lunch trips out to the local pub with the resident's relatives. If you are looking for a friendly, clean, wonderful atmosphere and amazing staff to look after you or a family member, I recommend you go and visit and take a look for yourself.
13 April 2023
Larchmere House Care Home is a lovely rural home, small enough to have a family-feel. Staffed by a dedicated team of people working together to meet the needs of all the residents. Their activity team provide a monthly schedule of varied daily activities, in house entertainers and outings for residents and family to participate in as they desire, all of which enables those there to live their best possible lives.
13 April 2023
My mother has been at Larchmere House Care Home for over a year and we have been extremely happy with the care she has received. All the staff are kind, caring, patient and thoughtful. They undertake their sometimes challenging work in a dedicated, happy manner and approach arduous tasks with a smile and fun banter. The nurses have been quick to act when Mum has been unwell and if necessary contact the GP which has been very reassuring. The food is prepared beautifully with lots of choice. Mum's room is warm and cosy with everything she needs. She loves to be able to look out on the beautiful garden and watch the birds feeding. We are always kept well informed with any issues by the home and a recent relative's meeting was really helpful. We are most impressed with all the activities provided by the home with something planned every day. The activities team always ensure the residents have a fun time whether on an outing or in house. Mum regards Larchmere as her home for which we are extremely grateful.
22 March 2023
My father-in-law has been at Larchmere for the last three months. He is in the final stages of his life and has complex needs. I cannot express how amazing the staff and facilities are at this home. The staff are friendly and respectful to all residents. They treat every service user with dignity and care. My father-in-law is always clean, shaved and looked after, his wishes are always listened to. I can't recommend this home enough.
19 December 2022
Mum has now been a resident for eight months. She was made very welcome and settled quickly. She feels safe and secure and enjoys the communal environment. The staff are excellent and very attentive. The quantity and quality of the food are superb. Mum has made friends with other residents and enjoys the company of others and group activities. All her needs both medical and personal are all taken care of. We are very happy with the service and would have no hesitation recommending this care home to others.
08 December 2022
I am a private carer and have 3 ex-clients whom I visit regularly in Larchmere House. I recommended Larchmere to all families. I have always found the home providing the best care with the care and needs of the residents and the health and safety paramount as it should be. The staff are professional and caring. There is a high level of activities both inside the home and out with regular outings and opportunities to engage interests. The meals are nutritious and there is an excellent choice each day. There are excellent facilities in the garden when the weather is good which residents make use of and there is good social interaction and chat. There has been strict Covid control during the pandemic to ensure the safety of residents, staff and visitors. When I visit all the residents seem very happy and relaxed. The Manager is very approachable and has always been supportive and concerned for each resident and their family. All staff are polite and ready to help.
06 December 2022
Excellent staff and so caring and kind to mum. I was really worried when mum first went into full-time care as I had looked after her at home for over sixteen years since dad died. But the staff supported me through the transition to allowing them to take over mum's care and for me to once again become her daughter.
06 December 2022
Excellent nursing home and the caring and compassionate staff give quality of life to those who have very little left. A sense of humour is always present and relatives are made to feel part of a family. Knowledge and expertise are very hands-on qualified staff from matron down adds to the assurance a relative needs
06 December 2022
Larchmere house provides a lovely environment for residents. Having previously had a bad experience with a care home and seen media coverage of care homes Larchmere house really is a cut above the rest. All the staff from nursing to the kitchen and everyone in between do everything to ensure the resident's stay is as comfortable and enjoyable as possible.
12 August 2021
Outstanding and exceptionally good care has been provided to my mum over the last couple of years. A small residential home where all the staff know all the residents. A very consistent staff team really seem to know all the residents well and are always very friendly and professional. Staff communicate really well – I am always kept well informed of any issues or needs relating to my mum. Great range of on-site activities and regular wheelchair friendly visits off site. My mum has visited Leeds castle, a lion sanctuary and had trips to the coast for example. Excellent food with residents being offered choices at each meal time. The attractive garden is well used by residents and visitors in the summer. Robust safety measures have been in place throughout the covid pandemic. I have been really impressed with Larchmere and the care and support that has been provided to my mum.
30 November 2020
At the age of 96 my mum suffered a steep decline in health following several falls. It was a distressing time moving her to Kent and wanting the very best for her in terms of care. I need not have worried – Larchmere House made the process a breeze and exceeded my expectations of what was possible. She was welcomed and loved by all the staff: nurses, carers, administration, laundry, maintenance, catering and cleaning. The ethos of Larchmere House is to connect with all the residents and their families. When my mum had a stroke we were informed the end was near. The family held a bedside vigil over several days. We were not made to feel in the way and the extended time allowed us to meet the night staff who had also contributed so positively to my mum’s welfare. When the end came we were well prepared by the staff with such integrity and respect - we could not have asked for a more peaceful and dignified parting. I have no hesitation in unreservedly recommending Larchmere House.
02 January 2020
I would like to express my thanks and those of my family, to all the nurses and staff who looked after my brother whilst he was a resident in Larchmere House. It is clearly a home that genuinely prides itself on the overall quality of care given to all its residents and this was evident during each visit. We all find it very comforting to know that he was receiving such loving care and attention and we are most grateful to all those who put that little bit extra into making my brother's life that little bit better than it might otherwise have been.
12 December 2018
I found Larchmere House Care Home offered a high standard of care to my grandmother. The care home offered a lot of activities/events, which although my grandmother didn't partake in, I thought were excellent for residents and families. The care home went out of their way to ensure she ate well despite her never wanting to eat the menu on offer that day. The care was very individualised. Towards end of life, the carers and nurses were extremely attentive to the needs of my grandmother and supported our family well. I would recommend this to others who require nursing care.
03 December 2018
Pleasant country village surroundings with a homely (non-establishment) feeling. We found the staff truly cared, showing interest in my husband and relating to him and his past background and reminiscences. It enabled a bond that took him out of his dementia to brighten his day. A sunny day in the garden made a lovely atmosphere and whilst he couldn't partake in the outings, they made a special effort for outings, tea parties and quizzes. All then that we needed - caring and dignity
03 December 2018
Larchmere House staff provide exceptional care for my elderly mother over a 3 year period. They also took my father "under their wing" as he visited daily. They responded to my questions regarding her medication and end of life care with patience and understanding. Dad and I are very grateful to have had this care.
03 December 2018
In the 3 years my very elderly mother was a resident she was always very well cared for and compassionately treated.
27 November 2018
My aunt spent nearly four years at Larchmere. In that time, I have always been impressed with the friendly atmosphere at Larchmere and the professional, caring attitude of the staff. I would have no hesitation in recommending Larchmere as an excellent nursing home - while my aunt could communicate effectively, she always sang the praises of the staff, saying that she was extremely pleased with the services provided. They really are lovely people.
22 November 2018
My mother moved to Larchmere House 16 months ago when her general health problems worsened, becoming immobile and therefore needing 24-hour care. She passed away in September. In her time at Larchmere, the provision of care in every way - medical care, quality and variety of meals, activities and family access (the list goes on) could not have been better. After her passing, I wrote to the staff and the owners expressing my gratitude for everything that they had done to keep mother safe, comfortable and happy at all times. I visited Larchmere at least 3 times each week and always observed a very busy and cheerful staff working in a 'home-like' atmosphere. The nursing staff were excellent, seeking further medical advice when needed and always happy to discuss mother's welfare. In mother's last days, every effort was made to ease her passing and the staff cared for the family in equal measure at that time. I would recommend Larchmere House to anyone seeking a placement for a relative.
22 November 2018
A really lovely nursing home. Every single person working at Larchmere showed kindness, friendliness and support. Nothing was ever too much trouble. The meals were extremely good and the alternatives were always offered. Great emphasis was placed on cleanliness. There were activities organised every day and many trips out throughout the year. An excellent home where the staff really do care about the residents and their family.