Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for The Red House Nursing Home

stars
stars 23 August 2022
I must say what a wonderful time I had at a picnic, hosted at the Red House. It was such a wonderful afternoon and the activities manager was everywhere with a smile. The entertainment was surprisingly good with tea and cake, plus a friendly atmosphere. You couldn't get a better day. I just wanted to say thank you all.
Review from Sarah B (Friend of Resident/Service User)
stars
stars 04 May 2022
Now we are able to see my uncle inside the Red House, we are always happy with the service he gets. The activities coordinator is always happy to converse with myself about what my uncle has been up to and if he requires anything. The whole of the staff are always keeping me informed of any changes to my uncle's condition, which I'm very grateful for, and he is well looked after. The standard of care is excellent.
Review from Nigel S (Nephew of Resident/Service User)
stars
stars 03 December 2019
Since my mother became a resident at the Red House Nursing Home she has received the best care imaginable delivered with a smile and much kindness. The staff, must be commended for their empathy and tolerance, thus giving relatives the reassurance that it is a happy environment for all concerned. The food always looks good and the rooms are spotless as is my mother who is bedridden but bathed and changed every day. Hairdressing and a chiropodist can be arranged and there are trips out for those who are able and indoor activities on offer, for instance, in early November there was a marvellous firework display plus mulled wine and nibbles for both residents and families. Overall I would not hesitate to recommend the Red House.
Review from Alexa M (Daughter of Resident/Service User)