Submit a Review for Copper Beeches Care Home
5 Sylewood Close, Cookham Wood, Borstal, Rochester, ME1 3LL
View Full Details of Copper Beeches Care HomeLatest Reviews for Copper Beeches Care Home
19 December 2024
Always keeping me informed about my aunt. Great care at all times making her life very comfortable. Always happy atmosphere in home, music always playing very cheering. Staff hard working and always caring.
04 December 2024
Everyone is so helpful and friendly, even the maintenance manager talks to us and mum. If we notice an issue with mum's health, staff are quick to address the issue and respond back to us. Mum's dementia is now very advanced but the staff take the time to talk to her and show her photographs we have taken in. I know from what the staff have told me that mum has had moments where she has remembered people and events from her past, this does not happen often, so mum must feel very comfortable in their presence. Mum's condition does mean that sometimes her behaviour can be very demanding and unpredictable, but the staff remain kind and caring and I so appreciate this. I feel confident that mum is being well looked after and that her condition is understood and she is treated with respect and compassion. I would not wish for mum to be in any other home.
28 November 2024
Our lovely mum has been in Copper Beeches for 2 years now. We visit weekly, sometimes, more and have always found the staff welcoming and friendly. The food is very good and mum's room is clean. Yes, the building needs some upgrades, but the staff make up for that ten-fold. If there has been a problem, which has been very few and far between, it is dealt with as soon as possible. Mum has dementia and appears comfortable and settled, she is treated with dignity and respect. The staff genuinely care about the residents and that is the most we can hope for.
28 November 2024
Friendly and welcoming staff. Always quick to react to medical care changes. Lots of decorating being done in the communal areas. The rooms are basic and probably need to be refreshed. I know that residents are safe and happy.
28 November 2024
I regularly visit both my parents at Copper Beeches and have found it to be a very pleasant experience. The staff are very attentive and helpful if there is a problem of any kind. I would recommend Copper Beeches to anyone who is looking for a care home for a relative.
22 November 2024
Happy with mums care the staff look after her well. The rooms are dated and need refurbishment, can't comment on the activities as mum is no longer involved. Mum seems to enjoy the food. Overall we are happy.
18 April 2024
Fantastic staff.
13 March 2024
I visit my wife at Copper Beeches 4 to 5 times a week so I've got to know a lot of the staff that work there. I have found on "every" visit all the staff have been very helpful and always gone to extra mile to solve any problems I might have in my opinion the staff and management at "Beeches" are all second to none. For me 10 out of 10.
25 January 2024
When visiting care home for approval my sister and myself found the staff to be very welcoming and helpful. They answered all of our questions and gave extra advice. When our father was admitted to the home, we found that all the staff were very caring and approachable. Although the building could do with some upgrading, the staff keep the rooms and residential lounges very clean.
18 January 2024
Staff always ready to discuss client. Food good, rooms always clean. I have not had a problem since my wife was taken in 2019 nothing seems too much trouble. Many thanks.
21 December 2023
My overall experience of this care home and its staff, even though only a week. Has been extremely positive for myself, my husband and my mother-in-law. Staff were extremely polite, friendly, welcoming and had a great deal of empathy towards my mother-in-law and myself and husband. My mother-in-law was treated with the utmost dignity and respect, nothing was too much trouble. Even managing to get my mother-in-law out into the communal area was something really positive as she had been on bed rest for nearly 2 months. In the time leading up to her passing, she became more aware and even recognised her son. Which she hadn't done in the hospital. The staff made us aware of anything and everything to do with my mother-in-law. Her passing was very peaceful, dignified and relaxed within the home which was all we could ask for. She was a person and not a number. Very highly recommended.
07 September 2023
My Auntie is in Copper Beeches and every time we have visited, the staff have always been really helpful and friendly and really do seem to care about the resident's wellbeing. My Auntie has been in several care homes and this one is by far the best in my opinion and I would highly recommend it.
20 October 2022
Staff seem very caring.
10 October 2022
Polite and caring staff on the occasions I visited (twice in the last month). The resident I visit (suffering from dementia) seems comfortable and content.
28 September 2022
A very friendly and caring home. Mum seems happy here. So pleased the manager came back, wasn't the same without him. Staff have so much respect for him. Food is amazing. The whole home needs to be redecorated. Mum is treated with dignity and kept clean.
14 September 2022
Cannot explain how pleased we are that our mum is looked after at Copper Beeches Care Home. All the staff are so caring and go above and beyond to make sure Mum is okay. Copper Beeches is like a family and I'd 100% recommend it.
13 September 2022
Copper Beeches Care Home is proving to be a wonderful home for my uncle. The manager is very happy and friendly and interacts with all the residents. Staff are very friendly and caring and extremely hardworking. Food is amazing and plentiful. Cleaners are continually cleaning and keeping the place looking fresh and tidy. I wouldn't hesitate to recommend to anyone.
31 August 2022
Friendly staff - kind and welcoming to visitors. Copper Beeches is a clean and happy care home. Staff treat residents kindly and cheerfully. I have no reservations whatsoever in recommending Copper Beeches to anyone who asks my opinion.
06 July 2022
We have recommended Copper Beeches to my uncle and his wife for her mother. To my knowledge, they are actually visiting tomorrow. I/We feel my mother is cared for in a compassionate and dignified manner. Staff are helpful and friendly and make the experience generally easier overall.
30 June 2022
From the outset, all staff and management have been brilliant. They don't mind what questions we have asked and I know they have my mum's best interest at heart.
Latest Reviews for Copper Beeches Care Home
19 December 2024
Always keeping me informed about my aunt. Great care at all times making her life very comfortable. Always happy atmosphere in home, music always playing very cheering. Staff hard working and always caring.
04 December 2024
Everyone is so helpful and friendly, even the maintenance manager talks to us and mum. If we notice an issue with mum's health, staff are quick to address the issue and respond back to us. Mum's dementia is now very advanced but the staff take the time to talk to her and show her photographs we have taken in. I know from what the staff have told me that mum has had moments where she has remembered people and events from her past, this does not happen often, so mum must feel very comfortable in their presence. Mum's condition does mean that sometimes her behaviour can be very demanding and unpredictable, but the staff remain kind and caring and I so appreciate this. I feel confident that mum is being well looked after and that her condition is understood and she is treated with respect and compassion. I would not wish for mum to be in any other home.
28 November 2024
Our lovely mum has been in Copper Beeches for 2 years now. We visit weekly, sometimes, more and have always found the staff welcoming and friendly. The food is very good and mum's room is clean. Yes, the building needs some upgrades, but the staff make up for that ten-fold. If there has been a problem, which has been very few and far between, it is dealt with as soon as possible. Mum has dementia and appears comfortable and settled, she is treated with dignity and respect. The staff genuinely care about the residents and that is the most we can hope for.
28 November 2024
Friendly and welcoming staff. Always quick to react to medical care changes. Lots of decorating being done in the communal areas. The rooms are basic and probably need to be refreshed. I know that residents are safe and happy.
28 November 2024
I regularly visit both my parents at Copper Beeches and have found it to be a very pleasant experience. The staff are very attentive and helpful if there is a problem of any kind. I would recommend Copper Beeches to anyone who is looking for a care home for a relative.
22 November 2024
Happy with mums care the staff look after her well. The rooms are dated and need refurbishment, can't comment on the activities as mum is no longer involved. Mum seems to enjoy the food. Overall we are happy.
18 April 2024
Fantastic staff.
13 March 2024
I visit my wife at Copper Beeches 4 to 5 times a week so I've got to know a lot of the staff that work there. I have found on "every" visit all the staff have been very helpful and always gone to extra mile to solve any problems I might have in my opinion the staff and management at "Beeches" are all second to none. For me 10 out of 10.
25 January 2024
When visiting care home for approval my sister and myself found the staff to be very welcoming and helpful. They answered all of our questions and gave extra advice. When our father was admitted to the home, we found that all the staff were very caring and approachable. Although the building could do with some upgrading, the staff keep the rooms and residential lounges very clean.
18 January 2024
Staff always ready to discuss client. Food good, rooms always clean. I have not had a problem since my wife was taken in 2019 nothing seems too much trouble. Many thanks.
21 December 2023
My overall experience of this care home and its staff, even though only a week. Has been extremely positive for myself, my husband and my mother-in-law. Staff were extremely polite, friendly, welcoming and had a great deal of empathy towards my mother-in-law and myself and husband. My mother-in-law was treated with the utmost dignity and respect, nothing was too much trouble. Even managing to get my mother-in-law out into the communal area was something really positive as she had been on bed rest for nearly 2 months. In the time leading up to her passing, she became more aware and even recognised her son. Which she hadn't done in the hospital. The staff made us aware of anything and everything to do with my mother-in-law. Her passing was very peaceful, dignified and relaxed within the home which was all we could ask for. She was a person and not a number. Very highly recommended.
07 September 2023
My Auntie is in Copper Beeches and every time we have visited, the staff have always been really helpful and friendly and really do seem to care about the resident's wellbeing. My Auntie has been in several care homes and this one is by far the best in my opinion and I would highly recommend it.
20 October 2022
Staff seem very caring.
10 October 2022
Polite and caring staff on the occasions I visited (twice in the last month). The resident I visit (suffering from dementia) seems comfortable and content.
28 September 2022
A very friendly and caring home. Mum seems happy here. So pleased the manager came back, wasn't the same without him. Staff have so much respect for him. Food is amazing. The whole home needs to be redecorated. Mum is treated with dignity and kept clean.
14 September 2022
Cannot explain how pleased we are that our mum is looked after at Copper Beeches Care Home. All the staff are so caring and go above and beyond to make sure Mum is okay. Copper Beeches is like a family and I'd 100% recommend it.
13 September 2022
Copper Beeches Care Home is proving to be a wonderful home for my uncle. The manager is very happy and friendly and interacts with all the residents. Staff are very friendly and caring and extremely hardworking. Food is amazing and plentiful. Cleaners are continually cleaning and keeping the place looking fresh and tidy. I wouldn't hesitate to recommend to anyone.
31 August 2022
Friendly staff - kind and welcoming to visitors. Copper Beeches is a clean and happy care home. Staff treat residents kindly and cheerfully. I have no reservations whatsoever in recommending Copper Beeches to anyone who asks my opinion.
06 July 2022
We have recommended Copper Beeches to my uncle and his wife for her mother. To my knowledge, they are actually visiting tomorrow. I/We feel my mother is cared for in a compassionate and dignified manner. Staff are helpful and friendly and make the experience generally easier overall.
30 June 2022
From the outset, all staff and management have been brilliant. They don't mind what questions we have asked and I know they have my mum's best interest at heart.