7 London Road, Headington, Oxford, OX3 7SN
View Full Details of Albany Care HomeThe staff are amazing regards to care, very attentive and caring. My mum had constant medical needs and they were dedicated and patient towards her. As a family we felt well supported and informed. Would 100% recommend the Albany!
My mother has been a resident at the Albany for over 3 years now and the care she has received since she has been there has always been excellent. The care staff are all brilliant with the residents and I feel they all do a fantastic job there. All the staff there are very friendly and welcoming and I think a sign of how good the care home is, is the fact that the majority of the staff are the same as when my mum first went in there. The activities at the care home are always very good and I have taken part in quite a few things there with my mum. The activities organisers are both very bubbly and do a great job there, organising some great things for the residents. The food at the care home is always very good and prepared by an excellent and friendly chef and his team.
All of the staff were incredibly kind and considerate. Nothing was too much trouble and Mum enjoyed the activities and fireworks on New Year's Eve. As a family, knowing that she was safe and happy meant we could finally relax. I would wholeheartedly recommend the Albany Care Home. In comparison to others I have visited, this is five-star. Thank you to the manager, carers, receptionists and cooks, you are a great team.
My mum loves it in the Albany Care Home and loves the carers, staff and managers. Last year she said she'd had the best Christmas in years and birthday. She was made such a fuss of, it really was/is fantastic. The best thing for me is knowing she is well cared for and I have peace of mind that she isn't in pain or suffering. Thank you to everyone there, you're the best.
My dad very quickly felt safe and comfortable here at the Albany Care Home. He is very happy with the food and says the staff are very friendly and helpful which has also been my experience. The staff and nurses always have time to talk to me and update me on Dad's care and progress. My dad's room is always clean and tidy. I am very happy with my dad's care and treatment that he is receiving here at the Albany. I cannot fault the staff at all.
Care is excellent. Very helpful. All the staff are very kind. No problems with cleanliness. My brother has all his needs cared for with excellence. The room is lovely, plenty of room for him.
My father was cared for by all staff in a professional and more importantly, a loving and caring way. He gained weight and had constant interaction from the carers, tea ladies, cleaners, nurses and so on. The Albany made him feel respected and gave me peace of mind to leave him confidently. Family members visiting were all accommodated and greeted with friendliness. My dad's death was handled with love and kindness, all professionally executed. Thank you 'The Albany.'
As usual my visit to the Albany to see my aunt was an absolute pleasure. The staff are always so friendly and are very attentive to my aunt's needs. They have given the time to actually get to know her and be able to converse about subjects personal or of interest to her. The range of activities and entertainment is super cool and this visit was amazing. In the morning we had a small theatre production to watch, that was fantastic and encouraged everyone to join in. Then in the afternoon was the open day with things to do, live music and wonderful tea and scones. This care home is fabulous and offers so much with loads of care, compassion and laughter.
Excellent. Very happy.
My mother-in-law could not have had better care than in Albany Care Home. The staff were fantastic, caring and always willing to help when needed. My mother-in-law is so grateful for the care she received here. She has not had this level of care before even in the hospital. She wants to thank all of the staff.
My mother has been resident in Albany for around one month now. To date, we have been very pleased with the home. The staff are very friendly and are making my mother feel at home in the Albany. The premises are kept nice and clean and my mother's room is spacious and pleasant.
My mother was admitted as a hub patient for rehabilitation. The hub team were very helpful and attentive to Mum's needs. After a few weeks, Mum became a permanent resident. We chose the Albany Care Home as both Mum and family were very happy with everything. The activities are excellent and Mum enjoyed them when she was well enough. The ongoing care, support, food, the people, including everybody, are all amazing. I would highly recommend.
Dad is well looked after and kept safe. He always looks clean and tidy. Carers are attentive and helpful and keep us informed. Activity coordinators are excellent and always very friendly. They always try to engage Dad and keep him stimulated. It would be nice to have more outings this year. Nursing care is good and keeps us informed when necessary.
Friendly and caring. The home is always clean and tidy, staff are polite and friendly and always willing to help.
Very good welcoming staff. Plenty of things for residents to take part in and memorable times like Birthdays, New Year, mas and Bonfire Night, all celebrated with as many residents and family members as possible. Good managers, approachable and helpful. Generally, care is good and the home, whilst in need of a little updating of decor, is very clean. The food and the variety of it on offer is also very good. All of the carers seem to get to know the residents and family and are keep to help in any capacity. It is an advantage that it is a smaller care home, as it can seem more like a home.
Albany Care Home is very caring home with friendly staff and good activities and good food for all the residents including those with eating problems. I was always made welcome when I visited my wife.
I have had an enjoyable stay at the Albany. I had no idea how nice it was. Everyone was so kind and cheerful and nothing was too much trouble. The entertainment was a surprise and the food was excellent. If I had to live in a care home, I couldn't have asked for a better place.
The staff at the Albany care home were very helpful, supportive and treated me with respect. The staff were always very busy but anything I needed they tried their best to give as much support as possible. Although the pain was still quite hard to cope with in the beginning, they helped with my personal care, as carefully as possible.
This organisation is not somewhere that I would like to leave a loved one. There is no care, lack of urgency, and no real idea of how to respond to queries. Upon discharge, there is no communication. They speak to people abruptly, rudely and with a lack of empathy and any real care for anyone or anything. Staff usually on the night shift after 4 go into the front lounge and stay on their phones while relatives run around trying to solve issues. Should be fully investigated for lack of care.
The staff are great! Particularly the entertainment! The food is great! Concerns over some old, dirty and stained furniture (armchairs); deep cleaning regimes (first floor can often smell putrid!) Cost is ridiculous, when not even shower gel provided! Often too hot. But my father-in-law is happy which is huge!
The staff are amazing regards to care, very attentive and caring. My mum had constant medical needs and they were dedicated and patient towards her. As a family we felt well supported and informed. Would 100% recommend the Albany!
My mother has been a resident at the Albany for over 3 years now and the care she has received since she has been there has always been excellent. The care staff are all brilliant with the residents and I feel they all do a fantastic job there. All the staff there are very friendly and welcoming and I think a sign of how good the care home is, is the fact that the majority of the staff are the same as when my mum first went in there. The activities at the care home are always very good and I have taken part in quite a few things there with my mum. The activities organisers are both very bubbly and do a great job there, organising some great things for the residents. The food at the care home is always very good and prepared by an excellent and friendly chef and his team.
All of the staff were incredibly kind and considerate. Nothing was too much trouble and Mum enjoyed the activities and fireworks on New Year's Eve. As a family, knowing that she was safe and happy meant we could finally relax. I would wholeheartedly recommend the Albany Care Home. In comparison to others I have visited, this is five-star. Thank you to the manager, carers, receptionists and cooks, you are a great team.
My mum loves it in the Albany Care Home and loves the carers, staff and managers. Last year she said she'd had the best Christmas in years and birthday. She was made such a fuss of, it really was/is fantastic. The best thing for me is knowing she is well cared for and I have peace of mind that she isn't in pain or suffering. Thank you to everyone there, you're the best.
My dad very quickly felt safe and comfortable here at the Albany Care Home. He is very happy with the food and says the staff are very friendly and helpful which has also been my experience. The staff and nurses always have time to talk to me and update me on Dad's care and progress. My dad's room is always clean and tidy. I am very happy with my dad's care and treatment that he is receiving here at the Albany. I cannot fault the staff at all.
Care is excellent. Very helpful. All the staff are very kind. No problems with cleanliness. My brother has all his needs cared for with excellence. The room is lovely, plenty of room for him.
My father was cared for by all staff in a professional and more importantly, a loving and caring way. He gained weight and had constant interaction from the carers, tea ladies, cleaners, nurses and so on. The Albany made him feel respected and gave me peace of mind to leave him confidently. Family members visiting were all accommodated and greeted with friendliness. My dad's death was handled with love and kindness, all professionally executed. Thank you 'The Albany.'
As usual my visit to the Albany to see my aunt was an absolute pleasure. The staff are always so friendly and are very attentive to my aunt's needs. They have given the time to actually get to know her and be able to converse about subjects personal or of interest to her. The range of activities and entertainment is super cool and this visit was amazing. In the morning we had a small theatre production to watch, that was fantastic and encouraged everyone to join in. Then in the afternoon was the open day with things to do, live music and wonderful tea and scones. This care home is fabulous and offers so much with loads of care, compassion and laughter.
Excellent. Very happy.
My mother-in-law could not have had better care than in Albany Care Home. The staff were fantastic, caring and always willing to help when needed. My mother-in-law is so grateful for the care she received here. She has not had this level of care before even in the hospital. She wants to thank all of the staff.
My mother has been resident in Albany for around one month now. To date, we have been very pleased with the home. The staff are very friendly and are making my mother feel at home in the Albany. The premises are kept nice and clean and my mother's room is spacious and pleasant.
My mother was admitted as a hub patient for rehabilitation. The hub team were very helpful and attentive to Mum's needs. After a few weeks, Mum became a permanent resident. We chose the Albany Care Home as both Mum and family were very happy with everything. The activities are excellent and Mum enjoyed them when she was well enough. The ongoing care, support, food, the people, including everybody, are all amazing. I would highly recommend.
Dad is well looked after and kept safe. He always looks clean and tidy. Carers are attentive and helpful and keep us informed. Activity coordinators are excellent and always very friendly. They always try to engage Dad and keep him stimulated. It would be nice to have more outings this year. Nursing care is good and keeps us informed when necessary.
Friendly and caring. The home is always clean and tidy, staff are polite and friendly and always willing to help.
Very good welcoming staff. Plenty of things for residents to take part in and memorable times like Birthdays, New Year, mas and Bonfire Night, all celebrated with as many residents and family members as possible. Good managers, approachable and helpful. Generally, care is good and the home, whilst in need of a little updating of decor, is very clean. The food and the variety of it on offer is also very good. All of the carers seem to get to know the residents and family and are keep to help in any capacity. It is an advantage that it is a smaller care home, as it can seem more like a home.
Albany Care Home is very caring home with friendly staff and good activities and good food for all the residents including those with eating problems. I was always made welcome when I visited my wife.
I have had an enjoyable stay at the Albany. I had no idea how nice it was. Everyone was so kind and cheerful and nothing was too much trouble. The entertainment was a surprise and the food was excellent. If I had to live in a care home, I couldn't have asked for a better place.
The staff at the Albany care home were very helpful, supportive and treated me with respect. The staff were always very busy but anything I needed they tried their best to give as much support as possible. Although the pain was still quite hard to cope with in the beginning, they helped with my personal care, as carefully as possible.
This organisation is not somewhere that I would like to leave a loved one. There is no care, lack of urgency, and no real idea of how to respond to queries. Upon discharge, there is no communication. They speak to people abruptly, rudely and with a lack of empathy and any real care for anyone or anything. Staff usually on the night shift after 4 go into the front lounge and stay on their phones while relatives run around trying to solve issues. Should be fully investigated for lack of care.
The staff are great! Particularly the entertainment! The food is great! Concerns over some old, dirty and stained furniture (armchairs); deep cleaning regimes (first floor can often smell putrid!) Cost is ridiculous, when not even shower gel provided! Often too hot. But my father-in-law is happy which is huge!