Submit a Review for Green Gates Care Home
2 Hernes Road, Summertown, Oxford, OX2 7PT
View Full Details of Green Gates Care HomeLatest Reviews for Green Gates Care Home
09 April 2025
So ready to listen to suggestions. Quick to find solutions to issues raised. Feel the majority of staff are extremely helpful and positive to all requests. The activities are varied and engaging, inclusive and respectful to both me and my lifetime civil partner. Thank you!
08 April 2025
Following 2 falls at home my mother was unable to continue living independently at home and we transferred her for care at Green Gates. It took a while for her to adjust to the new way of life as so many new faces and names were confusing for her. The medical staff were very careful to assess her needs and the transfer of Doctor to the Care home practitioner was a relief for all the family. She is still struggling with the food and needs to encouraged to eat as she no longer has access to her choices but the carers are patiently getting her adjusted. From my point of view we are satisfied that she is being well looked after and safe in her new environment. My only slightly negative comment is that the staff cover at weekends is very stretched and laundry items seem to disappear regularly.
13 March 2025
The carers are always kind and cheerful, and I'm grateful my husband is being so well looked after. The admin, kitchen, and cleaning staff are very helpful too, and everyone makes me feel welcome. Thank you all.
28 February 2025
I have been living in Green Gates for six years and am happy here. I have a lovely room which looks on to the garden. I am well-fed and well-looked after. I feel safe and secure here and get value for money.
25 February 2025
The carers and staff continue to be excellent and a recent fall has shown me once again how well I am supported. I am very grateful to all concerned. The food is always well prepared and presented and I am very pleased to be starting my 4th year here.
29 January 2025
Always helpful and friendly. All staff try their best. Impressed with the cleanliness. Just a proposal: an intercom system at the main door would be great if a visitor needs to speak to the reception before entering the building. Will you be able to convey this proposal to the relevant department?
18 December 2024
My mother has recently celebrated her 100th birthday at Green Gates. The staff could not have done more to make it a wonderfully memorable occasion: delicious home-prepared food and lovely cake at her tea party; beautiful decorations and a huge welcome for all our family, including seven great-grandchildren, who had such fun. The managers made all the arrangements, the kitchen staff served excellent refreshments and the carers got my mother ready and looked after her so kindly and skilfully. They made it a very special occasion for all the family. My mother has been at Green Gates for 18 months, after a series of falls and breaking her hip. She was very frail and confused but the excellent nursing care has made her much more comfortable and happily settled. We have met so much kindness and love from the excellent carers, nurses and managers. We are always welcomed as visitors at any time.
08 November 2024
The general experience of being a care home resident at Green Gates Care Home is ok but there seems to be a disconnect between staff and management. The staff are struggling with heavy workloads and insufficient praise and support from management who are mostly invisible to residents and seem not to be involved with them personally. Facilities like baths are not available, having been converted into an equipment store room. Activities seem patchy and unpredictable, although good when delivered e.g. Owls and penguin contact.
04 November 2024
Most of the staff are helpful. The food is lovely. I am able to choose what I eat. I have some good friends. My room needs painting.
17 October 2024
I have been in Green Gates for a year now. Prior to this, I have only been in other homes for short periods. This is by far the best. The food is varied. The staff are very respectful in working, showing and cleaning. I make the effort to join in as many of the plentiful activities as I can. I look forward to the activities which are well organised this winter.
26 September 2024
Greengates has been transformative in the way it has cared for my mother who is 89, non-verbal and immobile and very much at the end of her life. I cannot thank the manager enough for her persistence with multiple agencies in unblocking the roadblocks to ensure that my mother was able to move to Greengates. Now that my mother is at Greengates I am confident that she is being looked after in the way we want for her. That has brought peace where once there was intense, gnawing anxiety in my mind and heart. That is priceless. Thank you so much to the manager and team. This is a lovely care home run in a way that inspires confidence.
26 September 2024
The family's experience of the care home has been generally very good. The staff and friendly and caring and any requests are dealt with efficiently. My mother is always happy in herself and that is very reassuring to the family.
18 September 2024
My mother has been a resident of Green Gates since 10/6/24. She is very happy there, has a very pleasant room and enjoys her meals. The staff are friendly, competent and helpful. I am pleased to give a positive review.
17 July 2024
The staff are friendly and loyal.
17 June 2024
I love living here. Everyone is friendly.
14 June 2024
The food is good. The care is very good.
10 June 2024
I enjoy Saturdays as I enjoy takeaway pizza with the other residents. The activities are so much better now, I enjoy the singing and spending time with my family.
07 June 2024
The staff are friendly. They are kind. I like my room.
06 June 2024
My husband celebrated his 70th birthday last week and the staff made his special day a memorable one. With a beautiful chocolate cake and cream tea my husband with friends and residents had a lovely afternoon. Thank you Green Gates.
04 June 2024
Everyone is nice and friendly. They give me good care.
Latest Reviews for Green Gates Care Home
09 April 2025
So ready to listen to suggestions. Quick to find solutions to issues raised. Feel the majority of staff are extremely helpful and positive to all requests. The activities are varied and engaging, inclusive and respectful to both me and my lifetime civil partner. Thank you!
08 April 2025
Following 2 falls at home my mother was unable to continue living independently at home and we transferred her for care at Green Gates. It took a while for her to adjust to the new way of life as so many new faces and names were confusing for her. The medical staff were very careful to assess her needs and the transfer of Doctor to the Care home practitioner was a relief for all the family. She is still struggling with the food and needs to encouraged to eat as she no longer has access to her choices but the carers are patiently getting her adjusted. From my point of view we are satisfied that she is being well looked after and safe in her new environment. My only slightly negative comment is that the staff cover at weekends is very stretched and laundry items seem to disappear regularly.
13 March 2025
The carers are always kind and cheerful, and I'm grateful my husband is being so well looked after. The admin, kitchen, and cleaning staff are very helpful too, and everyone makes me feel welcome. Thank you all.
28 February 2025
I have been living in Green Gates for six years and am happy here. I have a lovely room which looks on to the garden. I am well-fed and well-looked after. I feel safe and secure here and get value for money.
25 February 2025
The carers and staff continue to be excellent and a recent fall has shown me once again how well I am supported. I am very grateful to all concerned. The food is always well prepared and presented and I am very pleased to be starting my 4th year here.
29 January 2025
Always helpful and friendly. All staff try their best. Impressed with the cleanliness. Just a proposal: an intercom system at the main door would be great if a visitor needs to speak to the reception before entering the building. Will you be able to convey this proposal to the relevant department?
18 December 2024
My mother has recently celebrated her 100th birthday at Green Gates. The staff could not have done more to make it a wonderfully memorable occasion: delicious home-prepared food and lovely cake at her tea party; beautiful decorations and a huge welcome for all our family, including seven great-grandchildren, who had such fun. The managers made all the arrangements, the kitchen staff served excellent refreshments and the carers got my mother ready and looked after her so kindly and skilfully. They made it a very special occasion for all the family. My mother has been at Green Gates for 18 months, after a series of falls and breaking her hip. She was very frail and confused but the excellent nursing care has made her much more comfortable and happily settled. We have met so much kindness and love from the excellent carers, nurses and managers. We are always welcomed as visitors at any time.
08 November 2024
The general experience of being a care home resident at Green Gates Care Home is ok but there seems to be a disconnect between staff and management. The staff are struggling with heavy workloads and insufficient praise and support from management who are mostly invisible to residents and seem not to be involved with them personally. Facilities like baths are not available, having been converted into an equipment store room. Activities seem patchy and unpredictable, although good when delivered e.g. Owls and penguin contact.
04 November 2024
Most of the staff are helpful. The food is lovely. I am able to choose what I eat. I have some good friends. My room needs painting.
17 October 2024
I have been in Green Gates for a year now. Prior to this, I have only been in other homes for short periods. This is by far the best. The food is varied. The staff are very respectful in working, showing and cleaning. I make the effort to join in as many of the plentiful activities as I can. I look forward to the activities which are well organised this winter.
26 September 2024
Greengates has been transformative in the way it has cared for my mother who is 89, non-verbal and immobile and very much at the end of her life. I cannot thank the manager enough for her persistence with multiple agencies in unblocking the roadblocks to ensure that my mother was able to move to Greengates. Now that my mother is at Greengates I am confident that she is being looked after in the way we want for her. That has brought peace where once there was intense, gnawing anxiety in my mind and heart. That is priceless. Thank you so much to the manager and team. This is a lovely care home run in a way that inspires confidence.
26 September 2024
The family's experience of the care home has been generally very good. The staff and friendly and caring and any requests are dealt with efficiently. My mother is always happy in herself and that is very reassuring to the family.
18 September 2024
My mother has been a resident of Green Gates since 10/6/24. She is very happy there, has a very pleasant room and enjoys her meals. The staff are friendly, competent and helpful. I am pleased to give a positive review.
17 July 2024
The staff are friendly and loyal.
17 June 2024
I love living here. Everyone is friendly.
14 June 2024
The food is good. The care is very good.
10 June 2024
I enjoy Saturdays as I enjoy takeaway pizza with the other residents. The activities are so much better now, I enjoy the singing and spending time with my family.
07 June 2024
The staff are friendly. They are kind. I like my room.
06 June 2024
My husband celebrated his 70th birthday last week and the staff made his special day a memorable one. With a beautiful chocolate cake and cream tea my husband with friends and residents had a lovely afternoon. Thank you Green Gates.
04 June 2024
Everyone is nice and friendly. They give me good care.