Submit a Review for Barchester Southerndown Care Home
Worcester Road, Chipping Norton, OX7 5YF
View Full Details of Barchester Southerndown Care HomeLatest Reviews for Barchester Southerndown Care Home
20 March 2025
Overall I have found the service very good.
17 March 2025
Thank you for providing the care and support to my Grandfather that he needed. As a family we felt like Southerndown was his extended family. My Grandfather was always happy and well cared for. He never complained and was very greatful for all the staff at the care home. Thank you for your love and kindness over the years.
17 March 2025
The caring & understanding shown by staff at all grades for my cousin's personal needs is exemplary. The welcome to share a meal with her was very helpful, in a private space. Thank you!
10 March 2025
My grandad arrived during Covid and settled in well. He formed strong bonds with the staff and felt well cared for. As a family we are grateful to everyone at Southern Down for looking after him so well and providing him with the nurture and love he required. Thank you.
04 February 2025
Very glad that my cousin seems to be settling well under your care, after a period of upheaval. As a visitor, I was warmly welcomed and everything possible was done to assist us in spending time together. Thank you.
30 January 2025
We brought our cousin to visit her sister at Barchester Southerndown Care Home. We all had lunch together in a special room on our own. We had a very good lunch and a lot of different staff popped in to see if we were all right, including the chef. This home looks to be of a very high standard and the staff were so helpful and friendly. Our cousin appears happy and content here.
30 January 2025
We called to visit my wife's cousin, the general standard was very high indeed with exemplary attention but not over-attention from the half a dozen staff with whom we came into contact.
21 January 2025
Mum was in Barchester Southerndown Care Home for almost two years, before passing in December. We've been really happy with how she has been looked after. Full-time, caring, understanding, loving staff. Facilities have been refreshed to a very high standard in Mum's time. During her last few days, the care was outstanding. She was looked after so well and treated with such sensitivity and dignity. I couldn't recommend this home more highly. First-class people.
15 January 2025
Excellent service, we visited mother and was offered dinner whilst we stayed which was very nice. Five stars! All the staff are wonderful.
08 January 2025
Our dear friend has been at Barchester Southerndown Care Home for two months. He has settled in well, mainly due to the amazing staff who combine professional care with warmth, empathy and laughter.
13 December 2024
I came to visit my great-nan today and on arriving, I was greeted by a lovely carer who was very polite and accommodating. The home has been beautifully refurbished to a high standard and feels like home. My great-nan said she is very happy and loves the food, especially fish and chips on Friday. I can see my great-nan is well looked after and content and the home is spotlessly clean. Overall, we are very happy with all aspects of my great-nan's care and living.
21 November 2024
Thank you so much. I'm so grateful.
30 August 2024
Southerndown is a lovely home-from-home caring environment for our mother. There are plenty of activities offered to keep residents busy. The standard of care is very good, as is the food. Would not hesitate in recommending.
23 July 2024
We are so pleased with the care our friend has received at Barchester Southerndown Care Home. She loves the friends she has made here. The staff are warm, caring and engage with the residents whilst supporting the friends and relatives.
15 July 2024
Beautiful setting, friendly and caring staff. Very clean. I know my friend is very happy and well looked after, also safe. Lots for her to do here. She has a smile all the time so I know she loves it here.
04 July 2024
I moved my husband from this home after 4 weeks as I was unhappy with his care. He was in Memory Lane as he had Alzheimer's. It stank so much it made me gag. I was paying big money for his care but he was left in bed all day. Once when I went at 1130 he hadn't been washed dressed or shaved as was still wet. The furniture was broken from day one, bathroom floor was dangerously wet. The bed brake wasn't on, drinks were always out of reach and you could never find any staff. He lost 5 kilos in weight in the first 3 weeks. Staff had a hospital letter and 2 reminders he had to go to the hospital for an x-ray but he was undressed in bed when he was being collected. His care was very poor and I felt he was neglected. Since being moved they had seen a great improvement in his health.
28 June 2024
Our friend came to Barchester Southerndown Care Home in May 2024. He was well cared for, loved the food and said the staff were lovely and kind. When we were looking for the best home, we decided upon Barchester offering all that was needed. The regional support manager and all the staff are dedicated and hardworking and treat all with dignity, care and respect, from the very friendly receptionist to all the staff.
23 May 2024
My Mother has enjoyed her stay and I can't praise everyone enough. The care is amazing it has a homely feel. I would recommend this home to anyone, thank you all so much.
22 May 2024
Excellent care and look after my mum with dignity. Carers were always helpful and look after Mum so well, I can't thank them enough.
16 May 2024
From the beginning and the first phone call, the care and empathy from all the staff has been exemplary and couldn't have asked for a kinder, more welcoming environment for our loved one.
Latest Reviews for Barchester Southerndown Care Home
20 March 2025
Overall I have found the service very good.
17 March 2025
Thank you for providing the care and support to my Grandfather that he needed. As a family we felt like Southerndown was his extended family. My Grandfather was always happy and well cared for. He never complained and was very greatful for all the staff at the care home. Thank you for your love and kindness over the years.
17 March 2025
The caring & understanding shown by staff at all grades for my cousin's personal needs is exemplary. The welcome to share a meal with her was very helpful, in a private space. Thank you!
10 March 2025
My grandad arrived during Covid and settled in well. He formed strong bonds with the staff and felt well cared for. As a family we are grateful to everyone at Southern Down for looking after him so well and providing him with the nurture and love he required. Thank you.
04 February 2025
Very glad that my cousin seems to be settling well under your care, after a period of upheaval. As a visitor, I was warmly welcomed and everything possible was done to assist us in spending time together. Thank you.
30 January 2025
We brought our cousin to visit her sister at Barchester Southerndown Care Home. We all had lunch together in a special room on our own. We had a very good lunch and a lot of different staff popped in to see if we were all right, including the chef. This home looks to be of a very high standard and the staff were so helpful and friendly. Our cousin appears happy and content here.
30 January 2025
We called to visit my wife's cousin, the general standard was very high indeed with exemplary attention but not over-attention from the half a dozen staff with whom we came into contact.
21 January 2025
Mum was in Barchester Southerndown Care Home for almost two years, before passing in December. We've been really happy with how she has been looked after. Full-time, caring, understanding, loving staff. Facilities have been refreshed to a very high standard in Mum's time. During her last few days, the care was outstanding. She was looked after so well and treated with such sensitivity and dignity. I couldn't recommend this home more highly. First-class people.
15 January 2025
Excellent service, we visited mother and was offered dinner whilst we stayed which was very nice. Five stars! All the staff are wonderful.
08 January 2025
Our dear friend has been at Barchester Southerndown Care Home for two months. He has settled in well, mainly due to the amazing staff who combine professional care with warmth, empathy and laughter.
13 December 2024
I came to visit my great-nan today and on arriving, I was greeted by a lovely carer who was very polite and accommodating. The home has been beautifully refurbished to a high standard and feels like home. My great-nan said she is very happy and loves the food, especially fish and chips on Friday. I can see my great-nan is well looked after and content and the home is spotlessly clean. Overall, we are very happy with all aspects of my great-nan's care and living.
21 November 2024
Thank you so much. I'm so grateful.
30 August 2024
Southerndown is a lovely home-from-home caring environment for our mother. There are plenty of activities offered to keep residents busy. The standard of care is very good, as is the food. Would not hesitate in recommending.
23 July 2024
We are so pleased with the care our friend has received at Barchester Southerndown Care Home. She loves the friends she has made here. The staff are warm, caring and engage with the residents whilst supporting the friends and relatives.
15 July 2024
Beautiful setting, friendly and caring staff. Very clean. I know my friend is very happy and well looked after, also safe. Lots for her to do here. She has a smile all the time so I know she loves it here.
04 July 2024
I moved my husband from this home after 4 weeks as I was unhappy with his care. He was in Memory Lane as he had Alzheimer's. It stank so much it made me gag. I was paying big money for his care but he was left in bed all day. Once when I went at 1130 he hadn't been washed dressed or shaved as was still wet. The furniture was broken from day one, bathroom floor was dangerously wet. The bed brake wasn't on, drinks were always out of reach and you could never find any staff. He lost 5 kilos in weight in the first 3 weeks. Staff had a hospital letter and 2 reminders he had to go to the hospital for an x-ray but he was undressed in bed when he was being collected. His care was very poor and I felt he was neglected. Since being moved they had seen a great improvement in his health.
28 June 2024
Our friend came to Barchester Southerndown Care Home in May 2024. He was well cared for, loved the food and said the staff were lovely and kind. When we were looking for the best home, we decided upon Barchester offering all that was needed. The regional support manager and all the staff are dedicated and hardworking and treat all with dignity, care and respect, from the very friendly receptionist to all the staff.
23 May 2024
My Mother has enjoyed her stay and I can't praise everyone enough. The care is amazing it has a homely feel. I would recommend this home to anyone, thank you all so much.
22 May 2024
Excellent care and look after my mum with dignity. Carers were always helpful and look after Mum so well, I can't thank them enough.
16 May 2024
From the beginning and the first phone call, the care and empathy from all the staff has been exemplary and couldn't have asked for a kinder, more welcoming environment for our loved one.