Submit a Review for Brownscombe Care Residences
Hindhead Road, Haslemere, GU27 3PL
View Full Details of Brownscombe Care ResidencesLatest Reviews for Brownscombe Care Residences
06 March 2025
My mum stayed at the Brownscombe Care Residency for about four weeks on end of life care. In that time she was so well looked after by all the nursing staff, who were always on hand to deal with any questions I or any other members of our family had. When mum first arrived at the home she was amazed at the facilities on offer like the cinema room and salon. As mum's health deteriorated she was always treated with care and dignity until she sadly passed away.
21 February 2025
We were given this care home as one of three options on discharge from hospital after a stroke. It was definitely the best of the three. The management team is approachable and friendly and the care staff are gentle and caring. Any time there was an issue this could be discussed and corrected promptly. The entertainment team are delightful and tries and keep people busy. The rooms vary in size, price and convenience for the communal areas, so you "pay your price".
31 January 2025
My dad's stay with you was only a couple of weeks but in my opinion, he was well looked after and cared for. I was very touched by a member of staff who when finished their shift checked on him. Saw he was not quite right and stayed with him until his last breath.
30 January 2025
Mum has stayed at Brownscombe Care Residences a few times now and I think it feels like home for her. She adores the company of all the wonderful staff that look after her so very well. I travel a few times a year and I'm delighted that Mum is happy at Brownscombe when I'm away and I know that she is being well taken care of. The rooms are very comfortable and the decor throughout is lovely. Thank you to each and every one of you for helping to make Mum's stays with you a safe, comfortable and happy environment for her to be in.
28 January 2025
You cared for my husband with care and compassion and he was a very sick man. I always thought that he was in safe hands with yourselves and the staff were wonderful with him. We were very lucky to obtain a place here and so close to home.
27 January 2025
I would like to say from myself and on behalf of my family, how pleased we are with the care that Dad is receiving. We appreciate he is probably not the easiest resident you have had but all the staff have shown him courtesy and respect. I don't think we could have chosen a better home for Dad, so a very big thank you to all the staff.
14 January 2025
My mum moved in to Brownscombe Care Residences in early November 2024 with advanced vascular dementia. Sadly, she passed away yesterday. But my family are comforted by the fact she received such wonderful care during her short time at the home. All the staff were kind, empathetic and professional at all times. They have always been so welcoming and accommodating to family and friends who have visited Mum. We could not have chosen a better nursing home for my mum to end her days in. Thank you Brownscombe.
28 November 2024
My friend's husband and myself would like to say how much we are pleased and grateful with the care she is getting. The receptionist, the managers, the well-being department and every carer have shown us courtesy and respect and we would like to show our appreciation.
11 November 2024
From the very first there was a feeling that all the staff really did care about all the residents, as apposed to caring because they were supposed to. Not one single time did I visit my mother and not think she wasn't being looked after impeccably. She was looked after in a way quite impossible at home, and it was never lost on me that the staff treated her as I would. It was reassuring that any issues there occasionally were (as indeed you would expect there to just occasionally be given the nature of a care home), were always addressed and resolved. I have nothing but praise for all the staff and would not hesitate to recommend the home to anyone needing to find a safe and caring environment for their loved ones should it become necessary. When my mother died she did so as peacefully as imaginable, and to the very end was cared for. The best I can say really is that 'care home' actually does apply, as the staff care and it does have a home feel.
05 November 2024
The care for my mother, throughout her two years stay at the home, has been outstanding. All the staff have been so caring and kind to her. We were informed and consulted on all aspects of her care. It was such a relief to know that she was being so well looked after.
19 September 2024
My mother was a resident from March to August when she sadly passed away. The care she received at Brownscombe Care Residences was absolutely fabulous throughout her stay but the care she received in her last few days was so dignified and professional. The staff were very dedicated and their care and compassion was very much appreciated by all of her family not only did they look after mum but us too making a very difficult time a little more bearable we will forever be grateful for all of their care and would highly recommend this home.
16 August 2024
I am very happy to have found Brownscombe Lodge Car Home for my husband who has many nursing needs. The staff are friendly and attentive, and his room is clean and comfortable. After three weeks, my husband seems to have settled in well.
16 August 2024
I visit Brownscombe most days and am greeted in a friendly manner by all staff. I am pleased that concerns are listened to and acted on promptly. On some occasions, there is a delay when personal care is requested and sometimes my husband has not been shaved. Activities have improved during the past few months. There have been few relatives meetings during the time of my husband's occupancy but I understand this will improve in future.
18 July 2024
A massive thank you for looking after my dad. During my visits, he seemed happy, well-looked after, clean and tidy. The food has looked amazing. All the staff have been super helpful and willing to support when needed.
20 May 2024
When my nan first came to Brownscombe Care Residences in April, after an experience we had at another place, we didn't know what to expect but we are very happy we found Brownscombe. They are all really amazing, everyone is so friendly and makes you feel so welcome. Before my nan came here, she was in bed 24/7, she ow does a little walking and sits in a wheelchair and at a table and chair for meals. She is so happy here. Everyone takes the time to support her needs.
20 March 2024
We can't thank Brownscombe enough for supporting Dad and our family at short notice.
30 January 2024
I am so happy with everybody in this home, it's hard to say goodbye.
09 January 2024
The receptionist was very welcoming and everywhere was clean, comfortable and stylish. The staff were really attentive and caring and my mother was visibly happy there. We would be happy to return.
14 December 2023
It was always a pleasure to visit, except for sometimes a long delay in gaining entrance. The staff are always helpful and welcoming, the premises are clean and tidy.
31 October 2023
My sister is in the loving care of the Brownscombe Care Residences and I could not think of anywhere I would rather have her. The home is beautiful and it has been a pleasure to see its development over the past couple of years. The care, attention and dedication of the care staff is fantastic. The manager is approachable, friendly and quick to act with a real passion and love for the home that radiates. The addition of the new clinical lead has been invaluable to my sister's care, he is extremely knowledgeable, friendly and supportive to both her needs and that of us, as a family. Thank you Brownscombe for making this journey in our lives a seamless one.
Latest Reviews for Brownscombe Care Residences
06 March 2025
My mum stayed at the Brownscombe Care Residency for about four weeks on end of life care. In that time she was so well looked after by all the nursing staff, who were always on hand to deal with any questions I or any other members of our family had. When mum first arrived at the home she was amazed at the facilities on offer like the cinema room and salon. As mum's health deteriorated she was always treated with care and dignity until she sadly passed away.
21 February 2025
We were given this care home as one of three options on discharge from hospital after a stroke. It was definitely the best of the three. The management team is approachable and friendly and the care staff are gentle and caring. Any time there was an issue this could be discussed and corrected promptly. The entertainment team are delightful and tries and keep people busy. The rooms vary in size, price and convenience for the communal areas, so you "pay your price".
31 January 2025
My dad's stay with you was only a couple of weeks but in my opinion, he was well looked after and cared for. I was very touched by a member of staff who when finished their shift checked on him. Saw he was not quite right and stayed with him until his last breath.
30 January 2025
Mum has stayed at Brownscombe Care Residences a few times now and I think it feels like home for her. She adores the company of all the wonderful staff that look after her so very well. I travel a few times a year and I'm delighted that Mum is happy at Brownscombe when I'm away and I know that she is being well taken care of. The rooms are very comfortable and the decor throughout is lovely. Thank you to each and every one of you for helping to make Mum's stays with you a safe, comfortable and happy environment for her to be in.
28 January 2025
You cared for my husband with care and compassion and he was a very sick man. I always thought that he was in safe hands with yourselves and the staff were wonderful with him. We were very lucky to obtain a place here and so close to home.
27 January 2025
I would like to say from myself and on behalf of my family, how pleased we are with the care that Dad is receiving. We appreciate he is probably not the easiest resident you have had but all the staff have shown him courtesy and respect. I don't think we could have chosen a better home for Dad, so a very big thank you to all the staff.
14 January 2025
My mum moved in to Brownscombe Care Residences in early November 2024 with advanced vascular dementia. Sadly, she passed away yesterday. But my family are comforted by the fact she received such wonderful care during her short time at the home. All the staff were kind, empathetic and professional at all times. They have always been so welcoming and accommodating to family and friends who have visited Mum. We could not have chosen a better nursing home for my mum to end her days in. Thank you Brownscombe.
28 November 2024
My friend's husband and myself would like to say how much we are pleased and grateful with the care she is getting. The receptionist, the managers, the well-being department and every carer have shown us courtesy and respect and we would like to show our appreciation.
11 November 2024
From the very first there was a feeling that all the staff really did care about all the residents, as apposed to caring because they were supposed to. Not one single time did I visit my mother and not think she wasn't being looked after impeccably. She was looked after in a way quite impossible at home, and it was never lost on me that the staff treated her as I would. It was reassuring that any issues there occasionally were (as indeed you would expect there to just occasionally be given the nature of a care home), were always addressed and resolved. I have nothing but praise for all the staff and would not hesitate to recommend the home to anyone needing to find a safe and caring environment for their loved ones should it become necessary. When my mother died she did so as peacefully as imaginable, and to the very end was cared for. The best I can say really is that 'care home' actually does apply, as the staff care and it does have a home feel.
05 November 2024
The care for my mother, throughout her two years stay at the home, has been outstanding. All the staff have been so caring and kind to her. We were informed and consulted on all aspects of her care. It was such a relief to know that she was being so well looked after.
19 September 2024
My mother was a resident from March to August when she sadly passed away. The care she received at Brownscombe Care Residences was absolutely fabulous throughout her stay but the care she received in her last few days was so dignified and professional. The staff were very dedicated and their care and compassion was very much appreciated by all of her family not only did they look after mum but us too making a very difficult time a little more bearable we will forever be grateful for all of their care and would highly recommend this home.
16 August 2024
I am very happy to have found Brownscombe Lodge Car Home for my husband who has many nursing needs. The staff are friendly and attentive, and his room is clean and comfortable. After three weeks, my husband seems to have settled in well.
16 August 2024
I visit Brownscombe most days and am greeted in a friendly manner by all staff. I am pleased that concerns are listened to and acted on promptly. On some occasions, there is a delay when personal care is requested and sometimes my husband has not been shaved. Activities have improved during the past few months. There have been few relatives meetings during the time of my husband's occupancy but I understand this will improve in future.
18 July 2024
A massive thank you for looking after my dad. During my visits, he seemed happy, well-looked after, clean and tidy. The food has looked amazing. All the staff have been super helpful and willing to support when needed.
20 May 2024
When my nan first came to Brownscombe Care Residences in April, after an experience we had at another place, we didn't know what to expect but we are very happy we found Brownscombe. They are all really amazing, everyone is so friendly and makes you feel so welcome. Before my nan came here, she was in bed 24/7, she ow does a little walking and sits in a wheelchair and at a table and chair for meals. She is so happy here. Everyone takes the time to support her needs.
20 March 2024
We can't thank Brownscombe enough for supporting Dad and our family at short notice.
30 January 2024
I am so happy with everybody in this home, it's hard to say goodbye.
09 January 2024
The receptionist was very welcoming and everywhere was clean, comfortable and stylish. The staff were really attentive and caring and my mother was visibly happy there. We would be happy to return.
14 December 2023
It was always a pleasure to visit, except for sometimes a long delay in gaining entrance. The staff are always helpful and welcoming, the premises are clean and tidy.
31 October 2023
My sister is in the loving care of the Brownscombe Care Residences and I could not think of anywhere I would rather have her. The home is beautiful and it has been a pleasure to see its development over the past couple of years. The care, attention and dedication of the care staff is fantastic. The manager is approachable, friendly and quick to act with a real passion and love for the home that radiates. The addition of the new clinical lead has been invaluable to my sister's care, he is extremely knowledgeable, friendly and supportive to both her needs and that of us, as a family. Thank you Brownscombe for making this journey in our lives a seamless one.