Submit a Review for Waverley Grange Care Home
43 Waverley Lane, Farnham, GU9 8BH
View Full Details of Waverley Grange Care HomeLatest Reviews for Waverley Grange Care Home
31 January 2025
My mum has been a resident at Waverley Grange for four years and we are very happy with the care she receives and the facilities the care home offers. The staff really are like a big family, very kind and caring and we are always made to feel welcome. If we do have any concerns, they are dealt with in an excellent, professional manner. My mum has a nice room and we have been able to put lots of photographs on the walls and bring some of her own furniture which helps to make it feel more personal and homely. It has been quite a journey for us to find the most appropriate and caring setting, close to where we live and we are grateful to all at Waverley Grange for making this possible.
28 January 2025
Though sad that my husband needs to live in a care home, I cannot think of anywhere better for him to be.
23 January 2025
Waverley Grange has been Dad's home for thirty one months now. In his own words, he always says 'I am very happy here, and the food is good'. It is a bright, modern, friendly, welcoming home where the staff are very kind and caring and always do their best to look after Dad with outstanding respect and care. There is a lovely reception conservatory area where, as a family, we take Dad for coffee and cake. It makes visiting Dad a joy. The management are always responsive, approachable and professional. We would wholeheartedly recommend Waverley Grange.
15 January 2025
My wife has been a resident of Waverley Grange Care Home for a short time and during what was a difficult time for her settling into her new environment, she was shown the utmost care and respect by all staff. This was very important for her wellbeing and mine. It was very reassuring for me to place the care of my wife in such good hands. A fact most apparent is how well Waverley Grange is managed. Every issue has been handled promptly and with the needs of my wife met by well-trained and competent staff. A special mention is given to the performance of the staff over the Christmas period. They maintained a cheerful and festive spirit throughout what could have been a difficult time for Residents away from their homes for the first time.
13 January 2025
My father moved to Waverley Grange for hospice care in November, as we were no longer able to continue caring for him at home after he deteriorated. We were worried that being in a care home might not offer him the same support we could, but allowing the staff to care for him meant we all got to spend precious, quality time before he died. The duty of care, support and understanding was invaluable, and we cannot thank the staff enough for all their help and guidance at such a difficult and emotional time for the family. We'd really like to thank everyone who looked after him, you all made a very difficult situation manageable and gave him such dignity at the end that we know he died peacefully which is all we wanted. We will be forever grateful. You are a team of such lovely people; we cannot recommend you enough. Wishing you all a lovely Christmas and all the best for 2025.
13 January 2025
My mother has been at Waverley Grange for 6 months now after being cared for by the family. Having been to the home for respite a few times when it was decided she needed care the only place she wanted was Waverley Grange. I cannot fault the service she and the family have received from the staff. My mother feels very safe and secure, and is very happy and settled.
06 January 2025
My Dad was in the nursing wing of this home for the last 8 weeks of his life. He was very frail and found communication hard at the end. The staff were amazingly kind and gentle and became true friends and supporters for both him and my Mum. The food was really wonderful and the kitchen staff careful and creative with his fairly specific needs and preferences. I have nothing bad to say.
15 November 2024
Waverley Grange is a friendly and compassionate care home where all of the staff work together to make their residents happy and secure. There are many excellent activities for the residents to attend which provides company and mental stimulation. The meals are excellent, fresh and appetising and the cakes are exceptionally good. I am welcomed by name when I visit my husband who despite his limited mobility is happy and content in the knowledge that he is well cared for and the patient staff anticipate his needs. Staff take residents to the lounge for activities.
13 November 2024
Dad arrived 5 months ago. Having been diagnosed with Parkinson's some 20 years ago, it was heart-wrenching for our family to take the decision to place him into a home. From the initial meeting, to his arrival, Waverley staff were professional, yet warm and welcoming. They have continued to welcome us all when we visit. Dad loves to be outside gardening (on his good mobility days). He has had some lovely feedback from the staff on his efforts in the garden area. It's lovely to see him receive nice comments. The majority of staff understand him/his illness better now, some not so, although we hope this will continue to improve. It's a shame that we have lost the customer portal recently. Albeit some information was not always 100% accurate, it was still a good source for us to check on him, on the days we were not able to visit. The communal areas are great to sit and play dominoes with Dad, rather than sitting in his room on every visit.
17 September 2024
First-time visit to a care home where my mother has been a resident for a few months. Good first impression with all staff appearing very friendly and competent. My mother has a lovely room overlooking and with access to the garden which is well-kept and inviting. Her room was well-appointed and afforded her everything she could wish for as she looked to rebuild her health. It's pleasing to note that she has successfully put on weight, looks well and appears happy (it's been a while since I've noticed her smile but she is now). Time will tell just how well the home has performed but she is starting to make friends with other residents and is slowly coming out of her shell having spent many months living at home by herself. There appears to be an air of peace and tranquillity at the home and a welcoming coffee/tea and slice of cake when you arrive. Hopefully, my mum will continue to enjoy her stay there for however long it may be.
05 August 2024
At the age of 92, Mum was moved to Waverley Grange from the hospital for palliative care in February. Initially, Mum found it quite difficult to adjust, having lived independently, until a spate of ill health. After a few weeks, Mum picked up and was able to be moved downstairs, where she was able to socialise with other residents and take part in whatever activities were going on. She particularly enjoyed the petting animals that visited and the outing to a garden centre. Sadly Mum passed away in early July. All of the staff were kind, caring and respectful to Mum, me and the family members that visited. It was thanks to the care and dedication of them all that Mum was able to enjoy the last few months of her life.
09 July 2024
Mum was made to feel welcome and has settled in well. She is enjoying the social activities. more outings would be nice for her.
22 May 2024
My father spent his last few weeks in palliative care at Waverley Grange and I could not be happier with his care whilst there. All the staff were friendly, efficient, caring, incredibly warm and considerate, not only of my father but all of us who visited him. Whilst it's incredibly sad to lose someone, I could not have asked for a better team to take care of my father in his final weeks.
10 April 2024
We have nothing but high praise for the care provided at Waverley Grange! Moving from living independently to a small residential community at the age of 92 has been a huge change for Mum but all of the staff have been extremely caring throughout this transition. Nothing is too much trouble and the highly personal approach has ensured Mum has quickly become part of the Waverley ‘family’. There is a wide range of activities to suit the interests of the residents and relatives are also welcomed to be a part of the social side of the home. We are regularly consulted on all aspects of provision, to ensure the home is meeting needs and it is clear they are continually striving to provide the best. We can certainly recommend Waverley Grange without hesitation and have every confidence in the quality of care being provided for Mum.
13 February 2024
I researched local facilities at a time when my brother was ready for discharge from hospital but didn't feel he could be safe at home. I spoke to one staff member in particular who was attentive and astonishingly efficient at handling with the hospital and making the transfer process stress-free at a very stressful time. The care my brother has received has been first-class. He has confidence in every single member of staff.
08 January 2024
Sadly mum's stay in the care home was short only 10 days but in that time everyone from being greeted at reception, the care team on my mum's floor and the nurses were made so welcome and mum was well looked after. The room was lovely and so pleased we were able to personalise it with photos etc. When my mum died the management was amazing and very thorough in dealing with everything that needed sorting. Very happy with Waverley Grange
04 January 2024
From the first visit, the warmth and caring of the team was immediately evident. It's a very hard stage of life to have to place a beloved parent into someone else's care, but we knew Mummy was in great hands. She got stuck in all the activities, and we came and went as if it were her own home. In the later stages, we even did 24-hour shifts by Mummy's side, and the team looked after us so well, feeding us, supplying endless tea and allowing us a peaceful time with Mummy.
04 October 2023
My mum was taken into Waverley Grange from the hospital for end-of-life care. Sadly she was only in there for 11 days but they were the best days for her due to the amazing care that she received. Nothing was ever too much for them, changing her meals because she didn't like what was cooked (all food was amazing) looking after all of her visitors, and making sure that she was never on her own too long. All of the staff were very kind nurses, cleaners, and carers and I really couldn't have wished for a better place for her to spend her last days. From the bottom of my heart, I thank you all.
28 September 2023
My father moved to Waverley Grange to be close to us in 2021, I would recommend this care home. The management team are very good and the home runs smoothly. The care staff team are fantastic, very kind, attentive and professional. Even though my dad preferred to stay mainly in his room, he felt part of the Waverley Grange community, there are lots of activities and entertainment for the residents who want to take part. I appreciated being able to visit my dad at any time day or evening and the support we received from the home in Dad's last days was a huge comfort. Thank you to everyone at Waverley Grange.
14 September 2023
Mum joined Waverley Grange Care Home on the 3rd of July and despite some normal trepidation has settled in well. Central to this is the community of like-minded residents and the scale of activities that bring them together, industry communal meals. We are very happy for Mum to be part of the Waverley Grange community.
Latest Reviews for Waverley Grange Care Home
31 January 2025
My mum has been a resident at Waverley Grange for four years and we are very happy with the care she receives and the facilities the care home offers. The staff really are like a big family, very kind and caring and we are always made to feel welcome. If we do have any concerns, they are dealt with in an excellent, professional manner. My mum has a nice room and we have been able to put lots of photographs on the walls and bring some of her own furniture which helps to make it feel more personal and homely. It has been quite a journey for us to find the most appropriate and caring setting, close to where we live and we are grateful to all at Waverley Grange for making this possible.
28 January 2025
Though sad that my husband needs to live in a care home, I cannot think of anywhere better for him to be.
23 January 2025
Waverley Grange has been Dad's home for thirty one months now. In his own words, he always says 'I am very happy here, and the food is good'. It is a bright, modern, friendly, welcoming home where the staff are very kind and caring and always do their best to look after Dad with outstanding respect and care. There is a lovely reception conservatory area where, as a family, we take Dad for coffee and cake. It makes visiting Dad a joy. The management are always responsive, approachable and professional. We would wholeheartedly recommend Waverley Grange.
15 January 2025
My wife has been a resident of Waverley Grange Care Home for a short time and during what was a difficult time for her settling into her new environment, she was shown the utmost care and respect by all staff. This was very important for her wellbeing and mine. It was very reassuring for me to place the care of my wife in such good hands. A fact most apparent is how well Waverley Grange is managed. Every issue has been handled promptly and with the needs of my wife met by well-trained and competent staff. A special mention is given to the performance of the staff over the Christmas period. They maintained a cheerful and festive spirit throughout what could have been a difficult time for Residents away from their homes for the first time.
13 January 2025
My father moved to Waverley Grange for hospice care in November, as we were no longer able to continue caring for him at home after he deteriorated. We were worried that being in a care home might not offer him the same support we could, but allowing the staff to care for him meant we all got to spend precious, quality time before he died. The duty of care, support and understanding was invaluable, and we cannot thank the staff enough for all their help and guidance at such a difficult and emotional time for the family. We'd really like to thank everyone who looked after him, you all made a very difficult situation manageable and gave him such dignity at the end that we know he died peacefully which is all we wanted. We will be forever grateful. You are a team of such lovely people; we cannot recommend you enough. Wishing you all a lovely Christmas and all the best for 2025.
13 January 2025
My mother has been at Waverley Grange for 6 months now after being cared for by the family. Having been to the home for respite a few times when it was decided she needed care the only place she wanted was Waverley Grange. I cannot fault the service she and the family have received from the staff. My mother feels very safe and secure, and is very happy and settled.
06 January 2025
My Dad was in the nursing wing of this home for the last 8 weeks of his life. He was very frail and found communication hard at the end. The staff were amazingly kind and gentle and became true friends and supporters for both him and my Mum. The food was really wonderful and the kitchen staff careful and creative with his fairly specific needs and preferences. I have nothing bad to say.
15 November 2024
Waverley Grange is a friendly and compassionate care home where all of the staff work together to make their residents happy and secure. There are many excellent activities for the residents to attend which provides company and mental stimulation. The meals are excellent, fresh and appetising and the cakes are exceptionally good. I am welcomed by name when I visit my husband who despite his limited mobility is happy and content in the knowledge that he is well cared for and the patient staff anticipate his needs. Staff take residents to the lounge for activities.
13 November 2024
Dad arrived 5 months ago. Having been diagnosed with Parkinson's some 20 years ago, it was heart-wrenching for our family to take the decision to place him into a home. From the initial meeting, to his arrival, Waverley staff were professional, yet warm and welcoming. They have continued to welcome us all when we visit. Dad loves to be outside gardening (on his good mobility days). He has had some lovely feedback from the staff on his efforts in the garden area. It's lovely to see him receive nice comments. The majority of staff understand him/his illness better now, some not so, although we hope this will continue to improve. It's a shame that we have lost the customer portal recently. Albeit some information was not always 100% accurate, it was still a good source for us to check on him, on the days we were not able to visit. The communal areas are great to sit and play dominoes with Dad, rather than sitting in his room on every visit.
17 September 2024
First-time visit to a care home where my mother has been a resident for a few months. Good first impression with all staff appearing very friendly and competent. My mother has a lovely room overlooking and with access to the garden which is well-kept and inviting. Her room was well-appointed and afforded her everything she could wish for as she looked to rebuild her health. It's pleasing to note that she has successfully put on weight, looks well and appears happy (it's been a while since I've noticed her smile but she is now). Time will tell just how well the home has performed but she is starting to make friends with other residents and is slowly coming out of her shell having spent many months living at home by herself. There appears to be an air of peace and tranquillity at the home and a welcoming coffee/tea and slice of cake when you arrive. Hopefully, my mum will continue to enjoy her stay there for however long it may be.
05 August 2024
At the age of 92, Mum was moved to Waverley Grange from the hospital for palliative care in February. Initially, Mum found it quite difficult to adjust, having lived independently, until a spate of ill health. After a few weeks, Mum picked up and was able to be moved downstairs, where she was able to socialise with other residents and take part in whatever activities were going on. She particularly enjoyed the petting animals that visited and the outing to a garden centre. Sadly Mum passed away in early July. All of the staff were kind, caring and respectful to Mum, me and the family members that visited. It was thanks to the care and dedication of them all that Mum was able to enjoy the last few months of her life.
09 July 2024
Mum was made to feel welcome and has settled in well. She is enjoying the social activities. more outings would be nice for her.
22 May 2024
My father spent his last few weeks in palliative care at Waverley Grange and I could not be happier with his care whilst there. All the staff were friendly, efficient, caring, incredibly warm and considerate, not only of my father but all of us who visited him. Whilst it's incredibly sad to lose someone, I could not have asked for a better team to take care of my father in his final weeks.
10 April 2024
We have nothing but high praise for the care provided at Waverley Grange! Moving from living independently to a small residential community at the age of 92 has been a huge change for Mum but all of the staff have been extremely caring throughout this transition. Nothing is too much trouble and the highly personal approach has ensured Mum has quickly become part of the Waverley ‘family’. There is a wide range of activities to suit the interests of the residents and relatives are also welcomed to be a part of the social side of the home. We are regularly consulted on all aspects of provision, to ensure the home is meeting needs and it is clear they are continually striving to provide the best. We can certainly recommend Waverley Grange without hesitation and have every confidence in the quality of care being provided for Mum.
13 February 2024
I researched local facilities at a time when my brother was ready for discharge from hospital but didn't feel he could be safe at home. I spoke to one staff member in particular who was attentive and astonishingly efficient at handling with the hospital and making the transfer process stress-free at a very stressful time. The care my brother has received has been first-class. He has confidence in every single member of staff.
08 January 2024
Sadly mum's stay in the care home was short only 10 days but in that time everyone from being greeted at reception, the care team on my mum's floor and the nurses were made so welcome and mum was well looked after. The room was lovely and so pleased we were able to personalise it with photos etc. When my mum died the management was amazing and very thorough in dealing with everything that needed sorting. Very happy with Waverley Grange
04 January 2024
From the first visit, the warmth and caring of the team was immediately evident. It's a very hard stage of life to have to place a beloved parent into someone else's care, but we knew Mummy was in great hands. She got stuck in all the activities, and we came and went as if it were her own home. In the later stages, we even did 24-hour shifts by Mummy's side, and the team looked after us so well, feeding us, supplying endless tea and allowing us a peaceful time with Mummy.
04 October 2023
My mum was taken into Waverley Grange from the hospital for end-of-life care. Sadly she was only in there for 11 days but they were the best days for her due to the amazing care that she received. Nothing was ever too much for them, changing her meals because she didn't like what was cooked (all food was amazing) looking after all of her visitors, and making sure that she was never on her own too long. All of the staff were very kind nurses, cleaners, and carers and I really couldn't have wished for a better place for her to spend her last days. From the bottom of my heart, I thank you all.
28 September 2023
My father moved to Waverley Grange to be close to us in 2021, I would recommend this care home. The management team are very good and the home runs smoothly. The care staff team are fantastic, very kind, attentive and professional. Even though my dad preferred to stay mainly in his room, he felt part of the Waverley Grange community, there are lots of activities and entertainment for the residents who want to take part. I appreciated being able to visit my dad at any time day or evening and the support we received from the home in Dad's last days was a huge comfort. Thank you to everyone at Waverley Grange.
14 September 2023
Mum joined Waverley Grange Care Home on the 3rd of July and despite some normal trepidation has settled in well. Central to this is the community of like-minded residents and the scale of activities that bring them together, industry communal meals. We are very happy for Mum to be part of the Waverley Grange community.