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Old Schools Lane, Ewell Village, Epsom, KT17 1TJ
View Full Details of Priory CourtLatest Reviews for Priory Court
03 March 2025
The staff that look after my mother are wonderful and always helpful and I trust them 100% with my mothers care. However I often see other members of staff sitting around on their phones (several times now) and not attending the residents. I found the room dirty with no clean towels, no cups or beakers in room so she was unable to have a glass of water. Broken towel rail (three years now), bathroom floor isn't the best to be polite. Furniture in room is not fit for purpose (maybe in the 70's). This isn't a scathing review of the home as I could go on but they definitely need to up their game.
31 January 2025
Can not say enough how well my mother is looked after. She enjoys the activities and all the entertainment.
31 January 2025
Very good, staff very friendly and understanding.
28 January 2025
My mum came to Priory Court straight from hospital on 9th December. Right from an initial visit on 7th December we were impressed, friendly, relaxed care and yet professional and safe. Mum has had a great stay, been very well looked after and enjoyed her time here. It has been so reassuring to the family that she's been so well looked after. A huge thank you and happy Christmas.
20 January 2025
Everyone is treated as an individual and all needs are cared for.
02 January 2025
Very friendly and helpful reception staff. Our friend who is a resident seems to be well looked after. Her room is quite spacious, light and clean.
24 December 2024
Priory Court has a real family atmosphere and supports the residents and their family/carers. My mother was a resident during her long Alzheimer's journey. The dedication of staff, and care given was second to none, amazing, particularly during the end-of-life care when she was able to stay with her familiar surroundings and carers. Thank you Priory Court.
25 November 2024
The Memory Cafe. A new venture hosted at Priory Court, I came to the second one. I was made so welcome with no pressure, just encouraging chats with those around me. It was led by a community team who were excellent, we had a lovely array of food and drinks! All supplied as a gift from the management. Well done to you all. I look forward to the next one.
30 September 2024
Very happy. I know she is well taken care of. Thank you.
26 September 2024
Priory Court is an exceptional care home. Dedicated caring staff dedicated to all the residents' needs. The management and all the staff and carers go the extra mile to ensure the residents are well cared for in every respect. Nothing is too much trouble, I couldn't wish for a better place for my lovely aunt to spend her remaining days, a really friendly, happy and safe home. It has a family feel. I could not rate it highly enough. I would recommend it to anyone.
14 August 2024
From the first entry to the Priory Court reception, good, understanding and sympathetic. The room is good and clean, and staff often comes into the room checking all times that my sister was okay. When she pressed the help button she had staff come quickly and were concerned. She said that she had good care at night when she woke up, staff came quickly. The coffee in reception is excellent. All staff very professional, polite, helpful and very sympathetic.
27 May 2024
Priory Court has proved to be an excellent choice for my 93-year-old mother. It provides a high level of nursing care and also facilitates a good standard of independence. The residents are encouraged eat together in the dining room as well as to take part in various activities. The ensuite bedroom is nicely furnished and has a patio door which can be opened during fine weather so that she can sit outside. The staff are always friendly and respond quickly to the call bell if the need arises.
26 April 2024
Came in to give my wife a break. Very much liked the food - in fact was excellent. Majority of staff friendly. Liked outlook from room. First week, no activities sheet. Only attended part of one activity. Floor sensor mat superb. In spite of, I thought, very clear photos and explanation, application of Farrow Wraps not good - maybe keep info in room rather than office? Thank you.
20 March 2024
Beautiful home, a welcoming and peaceful place to be as a resident and visitor. All the staff are so lovely and caring. Always clean, bright and tidy environment with lots of activities. Well done to the manager and all his team. Five stars.
18 March 2024
So pleased to go into Priory Court. Nice, clean reception and a pleasant, bright receptionist to greet you and very helpful. My sister is new to Priory Court but know she has settled there very quickly, she has brightened up and amazed at how well she is eating, considering how unwell she has been. Would like to say a big thank you to the staff, nursing, admin and management and may I say it was a pleasure to meet the management. First time I have been to a care home and met them.
07 March 2024
We chose Priory Court as we'd had personal recommendations from a friend whose aunt is a resident. Mym arrived at Priory Court straight from a 3 week hospital stay. We had previously met the manager and were super impressed with the time he spent with us and the interest he had in learning about Mum's situation. The manager and all the staff, whether it's reception, admin, nurses, HCAs, have all been polite, efficient and caring to Mum and us as the relatives. Nothing is too much trouble. Her room is lovely, the food is great and the atmosphere in the home is cheerful, bright and happy. We are delighted with everything.
06 March 2024
The care home provides a high quality of care and the staff are friendly and approachable. The food is of a reasonable standard and snacks are provided on request. The rooms are cleaned on a daily basis and the sheets and pillowcases are changed daily as well.
01 February 2024
Very excellent.
26 January 2024
I am pleased I am here now.
26 January 2024
Very happy here, plenty to do.
Latest Reviews for Priory Court
03 March 2025
The staff that look after my mother are wonderful and always helpful and I trust them 100% with my mothers care. However I often see other members of staff sitting around on their phones (several times now) and not attending the residents. I found the room dirty with no clean towels, no cups or beakers in room so she was unable to have a glass of water. Broken towel rail (three years now), bathroom floor isn't the best to be polite. Furniture in room is not fit for purpose (maybe in the 70's). This isn't a scathing review of the home as I could go on but they definitely need to up their game.
31 January 2025
Can not say enough how well my mother is looked after. She enjoys the activities and all the entertainment.
31 January 2025
Very good, staff very friendly and understanding.
28 January 2025
My mum came to Priory Court straight from hospital on 9th December. Right from an initial visit on 7th December we were impressed, friendly, relaxed care and yet professional and safe. Mum has had a great stay, been very well looked after and enjoyed her time here. It has been so reassuring to the family that she's been so well looked after. A huge thank you and happy Christmas.
20 January 2025
Everyone is treated as an individual and all needs are cared for.
02 January 2025
Very friendly and helpful reception staff. Our friend who is a resident seems to be well looked after. Her room is quite spacious, light and clean.
24 December 2024
Priory Court has a real family atmosphere and supports the residents and their family/carers. My mother was a resident during her long Alzheimer's journey. The dedication of staff, and care given was second to none, amazing, particularly during the end-of-life care when she was able to stay with her familiar surroundings and carers. Thank you Priory Court.
25 November 2024
The Memory Cafe. A new venture hosted at Priory Court, I came to the second one. I was made so welcome with no pressure, just encouraging chats with those around me. It was led by a community team who were excellent, we had a lovely array of food and drinks! All supplied as a gift from the management. Well done to you all. I look forward to the next one.
30 September 2024
Very happy. I know she is well taken care of. Thank you.
26 September 2024
Priory Court is an exceptional care home. Dedicated caring staff dedicated to all the residents' needs. The management and all the staff and carers go the extra mile to ensure the residents are well cared for in every respect. Nothing is too much trouble, I couldn't wish for a better place for my lovely aunt to spend her remaining days, a really friendly, happy and safe home. It has a family feel. I could not rate it highly enough. I would recommend it to anyone.
14 August 2024
From the first entry to the Priory Court reception, good, understanding and sympathetic. The room is good and clean, and staff often comes into the room checking all times that my sister was okay. When she pressed the help button she had staff come quickly and were concerned. She said that she had good care at night when she woke up, staff came quickly. The coffee in reception is excellent. All staff very professional, polite, helpful and very sympathetic.
27 May 2024
Priory Court has proved to be an excellent choice for my 93-year-old mother. It provides a high level of nursing care and also facilitates a good standard of independence. The residents are encouraged eat together in the dining room as well as to take part in various activities. The ensuite bedroom is nicely furnished and has a patio door which can be opened during fine weather so that she can sit outside. The staff are always friendly and respond quickly to the call bell if the need arises.
26 April 2024
Came in to give my wife a break. Very much liked the food - in fact was excellent. Majority of staff friendly. Liked outlook from room. First week, no activities sheet. Only attended part of one activity. Floor sensor mat superb. In spite of, I thought, very clear photos and explanation, application of Farrow Wraps not good - maybe keep info in room rather than office? Thank you.
20 March 2024
Beautiful home, a welcoming and peaceful place to be as a resident and visitor. All the staff are so lovely and caring. Always clean, bright and tidy environment with lots of activities. Well done to the manager and all his team. Five stars.
18 March 2024
So pleased to go into Priory Court. Nice, clean reception and a pleasant, bright receptionist to greet you and very helpful. My sister is new to Priory Court but know she has settled there very quickly, she has brightened up and amazed at how well she is eating, considering how unwell she has been. Would like to say a big thank you to the staff, nursing, admin and management and may I say it was a pleasure to meet the management. First time I have been to a care home and met them.
07 March 2024
We chose Priory Court as we'd had personal recommendations from a friend whose aunt is a resident. Mym arrived at Priory Court straight from a 3 week hospital stay. We had previously met the manager and were super impressed with the time he spent with us and the interest he had in learning about Mum's situation. The manager and all the staff, whether it's reception, admin, nurses, HCAs, have all been polite, efficient and caring to Mum and us as the relatives. Nothing is too much trouble. Her room is lovely, the food is great and the atmosphere in the home is cheerful, bright and happy. We are delighted with everything.
06 March 2024
The care home provides a high quality of care and the staff are friendly and approachable. The food is of a reasonable standard and snacks are provided on request. The rooms are cleaned on a daily basis and the sheets and pillowcases are changed daily as well.
01 February 2024
Very excellent.
26 January 2024
I am pleased I am here now.
26 January 2024
Very happy here, plenty to do.