Well run, good place for my dads final days. Dad is cared for whilst he spends his time asleep. Would be good if there were a couple more hoists for the staff to use as this is the only equipment lacking however staff are attentive.
The home has good looking spacious rooms, friendly and approachable staff and the residents look happy. They also provide activities and some residents can go out. I would recommend it without a doubt.
Crest Lodge is a lovely well-kept home the staff have one of the most difficult jobs but do it very professionally which gives me peace of mind. The management staff are always on call and willing to help me my wife's illness is very complicated and takes constant care it is nice to see she's made some friends and she is safe at Crest Lodge.
My mother has been a resident of Crest Lodge for over half a year now. Mum came to Crest Lodge after being bounced around between hospitals and supported living services, and at the time it felt like any hope she would settle somewhere permanently was in vain. Since she was placed at Crest Lodge I have noticed a considerable improvement, and her symptoms have stabilised. The staff are communicative, friendly, receptive and follow up on everything. I feel confident that my mother's care is in capable compassionate hands.
I think the staff at Crest Lodge do an amazing job. They are very friendly on arrival nothing is too much trouble. They have enormous patience and kindness. They go to great lengths to make residents comfortable and safe. I have nothing but admiration for the care that they give my wife.
Overall care is good. Refer to friends and family. Feedback was completed with a few comments.
As my cousin's only living relative, I had been very concerned for his welfare over the years and so it was a great relief to me that a place had been found for him at Crest Lodge after a long spell in hospital. They specialise in mental health and complex medical needs. When he first arrived at Crest Lodge he was very agitated, upset and frustrated at his deteriorating mobility which now necessitated the use of a wheelchair. However, the staff at Crest Lodge provided a patient, caring and positive environment. He had a lovely room near to a small courtyard and he settled in very quickly. When we visited him the staff were all very kind and caring. They made every effort to ensure he socialised with other residents so he could feel at home. The staff at Crest Lodge work incredibly hard and are a credit to the home. The staff were very good at updating me with any issues and liaised promptly with GP's and other healthcare workers when necessary.
My brother-in-law has been at Crest Lodge for many years. We visited him on a regular basis so I can definitely say that the home is a very professionally run care home. We met several of his carers and all of them were very nice. My brother-in-law was taken care of very well and treated with dignity and courtesy, so I can honestly recommend Crest Lodge very much.
I have been very pleased with the services that Crest Lodge has provided to my brother. He arrived in a very ill, unsettled state. He was undernourished and severely underweight. Since his stay, he has been a different person - happier, more contented and feels very secure in his vicinity. The staff have been very caring and helpful towards him, looking after his welfare extremely professionally. From my experience of visiting my brother, I find him to be well-fed, washed and cared for. His room is clean, and so are his clothes. I would not hesitate to recommend Crest Lodge.
The facilities provided are wonderful for my sister. She considers Crest Lodge as her home and the staff as her family.
I was called to say that my cousin had Covid and was currently being isolated. She had been unwell the previous day but was now recovering and feeling better. The staff were informed and professional in the approach and the way they informed. I felt that they were looking after my cousin's welfare professionally.
During our visits, the staff have been friendly and helpful. The staff have informed us of any issues via telephone calls and emails. They are also extremely cooperative in dealing with outside agencies. The doctors and nurses associated with Crest Lodge are professional, and courteous and ensure my brother's medical conditions are well managed. I would recommend Crest Lodge to anyone looking for a nursing home.
My brother has been in care at Crest Lodge for several years. He is cared for very well, is safe and feels genuinely loved by the staff. The manager and entire team of staff at Crest Lodge work very hard and are compassionate. They demonstrate a high standard of professionalism, devotion and kindness to residents, and to family members. Liaison with the medical GP/services is prompt, which is also very reassuring. I/we are immensely grateful to the team at Crest Lodge.
I am delighted with the care my brother receives at Crest Lodge. I have always found the staff to be consistent and understanding of all of his needs. They really do go the extra mile to make his stay as comfortable as possible.
My brother moved to Crest Lodge a few months ago and the transition was smoother than I expected. The facilities and staff are very good.
Due to COVID and health, sadly we have not been able to see our relative since 2020. The staff have been good over the phone. We were delighted to see her looking so well and conversing and singing with us. Her appearance was good, her health much improved. Walking through the corridors to her room everywhere looked and smelt fresh and clean. There were no complaints from my relative concerning food etc. The Sunday staff were helpful friendly and polite.
The second function my mother, myself and daughter have attended. A wonderful array of food and drink, all delicious, nothing was too much trouble for the staff looking after this area. My brother is very happy in the home, he is so well looked after. The wonderful staff are great always caring and interacting with the residents. A great Christmas party today, the singing and music was enjoyed by all. Five stars for Crest Lodge.
My aunt has been a resident for twenty years due to long-term health issues. She has always been happy at Crest Lodge Care Home and staff know her well. My aunt has always been treated as an individual and is part of the family there. Recently her health deteriorated and she was virtually unresponsive, we thought she was approaching her final days. However, excellent, full care has resulted in a massive improvement and she was able to recognise us on our last visit and even played a verbal game briefly! We are her closest family and although two hours away, we would never move our aunt from her home.
Staff are always welcoming when visiting and always around if they are needed.
My mum has been at Crest Lodge Care Home for over a year. She has incredibly complex care needs and the team at Crest Lodge have worked really hard to get her settled and provide quality care, which in mum's case is a thankless task. They've been patient and kind and kept me and my sister updated with her situation. We feel very lucky to know Mum is being looked after. The whole team work really hard and we feel very grateful for them all.
Well run, good place for my dads final days. Dad is cared for whilst he spends his time asleep. Would be good if there were a couple more hoists for the staff to use as this is the only equipment lacking however staff are attentive.
The home has good looking spacious rooms, friendly and approachable staff and the residents look happy. They also provide activities and some residents can go out. I would recommend it without a doubt.
Crest Lodge is a lovely well-kept home the staff have one of the most difficult jobs but do it very professionally which gives me peace of mind. The management staff are always on call and willing to help me my wife's illness is very complicated and takes constant care it is nice to see she's made some friends and she is safe at Crest Lodge.
My mother has been a resident of Crest Lodge for over half a year now. Mum came to Crest Lodge after being bounced around between hospitals and supported living services, and at the time it felt like any hope she would settle somewhere permanently was in vain. Since she was placed at Crest Lodge I have noticed a considerable improvement, and her symptoms have stabilised. The staff are communicative, friendly, receptive and follow up on everything. I feel confident that my mother's care is in capable compassionate hands.
I think the staff at Crest Lodge do an amazing job. They are very friendly on arrival nothing is too much trouble. They have enormous patience and kindness. They go to great lengths to make residents comfortable and safe. I have nothing but admiration for the care that they give my wife.
Overall care is good. Refer to friends and family. Feedback was completed with a few comments.
As my cousin's only living relative, I had been very concerned for his welfare over the years and so it was a great relief to me that a place had been found for him at Crest Lodge after a long spell in hospital. They specialise in mental health and complex medical needs. When he first arrived at Crest Lodge he was very agitated, upset and frustrated at his deteriorating mobility which now necessitated the use of a wheelchair. However, the staff at Crest Lodge provided a patient, caring and positive environment. He had a lovely room near to a small courtyard and he settled in very quickly. When we visited him the staff were all very kind and caring. They made every effort to ensure he socialised with other residents so he could feel at home. The staff at Crest Lodge work incredibly hard and are a credit to the home. The staff were very good at updating me with any issues and liaised promptly with GP's and other healthcare workers when necessary.
My brother-in-law has been at Crest Lodge for many years. We visited him on a regular basis so I can definitely say that the home is a very professionally run care home. We met several of his carers and all of them were very nice. My brother-in-law was taken care of very well and treated with dignity and courtesy, so I can honestly recommend Crest Lodge very much.
I have been very pleased with the services that Crest Lodge has provided to my brother. He arrived in a very ill, unsettled state. He was undernourished and severely underweight. Since his stay, he has been a different person - happier, more contented and feels very secure in his vicinity. The staff have been very caring and helpful towards him, looking after his welfare extremely professionally. From my experience of visiting my brother, I find him to be well-fed, washed and cared for. His room is clean, and so are his clothes. I would not hesitate to recommend Crest Lodge.
The facilities provided are wonderful for my sister. She considers Crest Lodge as her home and the staff as her family.
I was called to say that my cousin had Covid and was currently being isolated. She had been unwell the previous day but was now recovering and feeling better. The staff were informed and professional in the approach and the way they informed. I felt that they were looking after my cousin's welfare professionally.
During our visits, the staff have been friendly and helpful. The staff have informed us of any issues via telephone calls and emails. They are also extremely cooperative in dealing with outside agencies. The doctors and nurses associated with Crest Lodge are professional, and courteous and ensure my brother's medical conditions are well managed. I would recommend Crest Lodge to anyone looking for a nursing home.
My brother has been in care at Crest Lodge for several years. He is cared for very well, is safe and feels genuinely loved by the staff. The manager and entire team of staff at Crest Lodge work very hard and are compassionate. They demonstrate a high standard of professionalism, devotion and kindness to residents, and to family members. Liaison with the medical GP/services is prompt, which is also very reassuring. I/we are immensely grateful to the team at Crest Lodge.
I am delighted with the care my brother receives at Crest Lodge. I have always found the staff to be consistent and understanding of all of his needs. They really do go the extra mile to make his stay as comfortable as possible.
My brother moved to Crest Lodge a few months ago and the transition was smoother than I expected. The facilities and staff are very good.
Due to COVID and health, sadly we have not been able to see our relative since 2020. The staff have been good over the phone. We were delighted to see her looking so well and conversing and singing with us. Her appearance was good, her health much improved. Walking through the corridors to her room everywhere looked and smelt fresh and clean. There were no complaints from my relative concerning food etc. The Sunday staff were helpful friendly and polite.
The second function my mother, myself and daughter have attended. A wonderful array of food and drink, all delicious, nothing was too much trouble for the staff looking after this area. My brother is very happy in the home, he is so well looked after. The wonderful staff are great always caring and interacting with the residents. A great Christmas party today, the singing and music was enjoyed by all. Five stars for Crest Lodge.
My aunt has been a resident for twenty years due to long-term health issues. She has always been happy at Crest Lodge Care Home and staff know her well. My aunt has always been treated as an individual and is part of the family there. Recently her health deteriorated and she was virtually unresponsive, we thought she was approaching her final days. However, excellent, full care has resulted in a massive improvement and she was able to recognise us on our last visit and even played a verbal game briefly! We are her closest family and although two hours away, we would never move our aunt from her home.
Staff are always welcoming when visiting and always around if they are needed.
My mum has been at Crest Lodge Care Home for over a year. She has incredibly complex care needs and the team at Crest Lodge have worked really hard to get her settled and provide quality care, which in mum's case is a thankless task. They've been patient and kind and kept me and my sister updated with her situation. We feel very lucky to know Mum is being looked after. The whole team work really hard and we feel very grateful for them all.