Submit a Review for Virginia Water Care Home - Avery Collection
Christchurch Road, Virginia Water, GU25 4BE
View Full Details of Virginia Water Care Home - Avery CollectionLatest Reviews for Virginia Water Care Home - Avery Collection
11 February 2025
I came to this care home firstly for respite after a fall. Although I did go back home I soon realised that the care I needed and wanted was best at Virginia Water Care Home. I feel safe, very comfortable, and well cared for by the staff. It is hard to give up your home but I am settled here and that means a lot.
31 January 2025
My 91-year-old Father has settled wonderfully after coming for a 2-week respite break 6 months ago. The staff are incredibly caring and go out of their way to be helpful. There is a lovely atmosphere with plenty of fun activities to keep residents busy and happy. The care support provided is excellent with a weekly session from a local GP to attend to health problems quickly. Since coming to Virginia Water Care Home my Dad's health has improved and he is enjoying things so much more. I can sleep at night knowing he is well looked after.
12 November 2024
I was referred to Virginia Water Care Home about 8 weeks ago. Since arriving I have been looked after extremely well in a courteous manner at all times. All food and facilities have been exceptional.
16 October 2024
My family and I are so pleased with the care provided for Mum's 2nd respite visit. The staff are so kind and thoughtful and made Mum's stay enjoyable. Virgina Water Care Home is clean and tidy and the facilities provided for the residents are lovely. The whole day feels relaxed and the activities well organised. The staff are always at hand and take care of everyone there making their stay special. They are kind and caring with all the residents and seem to go above and beyond what is expected. I would recommend Virginia Water Care Home to anyone I know. Mum enjoys going and can't wait for her next stay.
12 September 2024
My family and I are so pleased with the incredible kindness and care provided by all the staff in Virginia Water Care Home. They go above and beyond every single day. The activities are very good, the attention to the residents is exceptional.
10 September 2024
I think my mother is very fortunate to be cared for so well in the very well run care home. She receives exceptional care and all the staff are very kind to her. I would like to thank everyone at Virginia Water Care Home.
03 September 2024
My mother moved to Virginia Water Care Home - Avery Collection nearly a year ago. The staff have always been helpful and kind, and although my mother took time to settle, the staff never gave up, she is now integrated into the social life here and joins in all the varied activities.
07 May 2024
The staff here are always very friendly and happy. The care staff who directly look after my wife are very very good whilst doing a very difficult job.
03 May 2024
Excellent experience. Warm, welcoming, nothing too much. Very accommodating, which I appreciate. Overall, a wonderful experience.
12 January 2024
Following a fall and a two-month stay in the hospital, I moved my brother to Avery as he was unable to care for himself. He had a beautiful, airy room and spent three months there. I cannot praise the staff enough. The care and kindness he received were exemplary; they provided 24-hour care and went above and beyond to make him comfortable and happy. My sincere thanks to all the staff at Avery - an amazing care home.
19 December 2023
It was a daunting experience placing my mother in a care home, and my sister and I looked at many homes which were nice, but Avery Virginia Water absolutely excelled. The moment we walked through the door we knew this was the right care home for my mother. My mother is very happy, which is the best testament.
22 November 2023
Visited for the first time today to see my parents-in-law. I was immediately impressed by the welcoming entrance and the bright and airy environment. My parents-in-law obviously are very happy and well cared for. The staff were all very welcoming.
22 November 2023
My parents have lived in Virginia Water Care Home for three and a half years and are very happy. Good food, fun activities and excellent care and lovely staff. We as a family are delighted that they are so well looked after. An excellent home.
13 November 2023
It is heartwarming to see how lovely all the staff are towards my mother. With her dementia, she may not always recognise people and is often confused but the staff treat her with kindness and respect and I feel content in the knowledge that she is well cared for in this lovely community. Most importantly my mother is happy.
11 September 2023
Our parents moved into Virginia Water Care Home ten months ago. It was a difficult transition for them as they have always been very independent and self-sufficient, never depending on anyone much in sixty-seven years of marriage. The staff at the home worked wonders getting them integrated into the life of the place, even persuading them to participate in activities. It's been such a relief for us to watch them settle in with so much support. It's also wonderful that the staff can make sure they consult the doctor and the nurses when they need to. They are giving them great support and my brother and I are grateful.
17 May 2023
Mum came to Signature for respite in January, and she was so well looked after. As a family, we were already discussing Mum's future care needs, and Mum decided she wanted to return to Signature permanently. Asa family, we were very happy with her decision. She moved here in March and is now settled and very happy to call this home. All the staff are amazing, and she is fully cared for. Her room, food and activities are great.
16 May 2023
My mother-in-law has been receiving respite since January 2023 and has been extremely well cared for at Signature at Virginia Water. She was resistant to go to a care home but is very happy there. The staff are excellent and go above and beyond it their level of care, and the facilities and catering are outstanding. My mother-in-law will be returning for further respite later in the year.
22 November 2022
After a three-week emergency stay in the Cardiology Ward of the local hospital, it was not possible for me to return to my flat (3rd floor, no lift). I already had experience with the Signature group, and a friend contacted Signature at Virginia Water on my behalf. The team quickly visited me in the hospital, and all arrangements were made to suit my needs. I arrived only with the clothes I had in the hospital, but my room was quite excellent, and my friends were able to bring what I needed from home. The staff here were very welcoming and made me feel at home. Everything was done to make me feel comfortable, despite the worry of an unexpected heart condition.
07 October 2022
I was waiting to be discharged from the hospital after a 10-day emergency stay following a stroke. My daughter contacted Signature to organize a 2-week respite stay. She lives locally in Virginia Water and knew of the good reputation. I needed extra support and help along with all the new medications. The team acted quickly on her request, and I was able to move in the following day after an assessment with them at the hospital. On arrival, everything was organized on my behalf; my family and even my pet dog Betsy visited. The one collective noun I can use is pampered during my stay. It was a pleasure to meet residents I already knew from the community and catch up on all the news and views. I will look forward to visiting them again. We have said that if the time came when both or either of us could no longer manage, we would, without a doubt, come to the 6-star Signature at Virginia Water.
27 September 2022
Only been here one month, and I am very happy and would recommend Signature to anyone.
Latest Reviews for Virginia Water Care Home - Avery Collection
11 February 2025
I came to this care home firstly for respite after a fall. Although I did go back home I soon realised that the care I needed and wanted was best at Virginia Water Care Home. I feel safe, very comfortable, and well cared for by the staff. It is hard to give up your home but I am settled here and that means a lot.
31 January 2025
My 91-year-old Father has settled wonderfully after coming for a 2-week respite break 6 months ago. The staff are incredibly caring and go out of their way to be helpful. There is a lovely atmosphere with plenty of fun activities to keep residents busy and happy. The care support provided is excellent with a weekly session from a local GP to attend to health problems quickly. Since coming to Virginia Water Care Home my Dad's health has improved and he is enjoying things so much more. I can sleep at night knowing he is well looked after.
12 November 2024
I was referred to Virginia Water Care Home about 8 weeks ago. Since arriving I have been looked after extremely well in a courteous manner at all times. All food and facilities have been exceptional.
16 October 2024
My family and I are so pleased with the care provided for Mum's 2nd respite visit. The staff are so kind and thoughtful and made Mum's stay enjoyable. Virgina Water Care Home is clean and tidy and the facilities provided for the residents are lovely. The whole day feels relaxed and the activities well organised. The staff are always at hand and take care of everyone there making their stay special. They are kind and caring with all the residents and seem to go above and beyond what is expected. I would recommend Virginia Water Care Home to anyone I know. Mum enjoys going and can't wait for her next stay.
12 September 2024
My family and I are so pleased with the incredible kindness and care provided by all the staff in Virginia Water Care Home. They go above and beyond every single day. The activities are very good, the attention to the residents is exceptional.
10 September 2024
I think my mother is very fortunate to be cared for so well in the very well run care home. She receives exceptional care and all the staff are very kind to her. I would like to thank everyone at Virginia Water Care Home.
03 September 2024
My mother moved to Virginia Water Care Home - Avery Collection nearly a year ago. The staff have always been helpful and kind, and although my mother took time to settle, the staff never gave up, she is now integrated into the social life here and joins in all the varied activities.
07 May 2024
The staff here are always very friendly and happy. The care staff who directly look after my wife are very very good whilst doing a very difficult job.
03 May 2024
Excellent experience. Warm, welcoming, nothing too much. Very accommodating, which I appreciate. Overall, a wonderful experience.
12 January 2024
Following a fall and a two-month stay in the hospital, I moved my brother to Avery as he was unable to care for himself. He had a beautiful, airy room and spent three months there. I cannot praise the staff enough. The care and kindness he received were exemplary; they provided 24-hour care and went above and beyond to make him comfortable and happy. My sincere thanks to all the staff at Avery - an amazing care home.
19 December 2023
It was a daunting experience placing my mother in a care home, and my sister and I looked at many homes which were nice, but Avery Virginia Water absolutely excelled. The moment we walked through the door we knew this was the right care home for my mother. My mother is very happy, which is the best testament.
22 November 2023
Visited for the first time today to see my parents-in-law. I was immediately impressed by the welcoming entrance and the bright and airy environment. My parents-in-law obviously are very happy and well cared for. The staff were all very welcoming.
22 November 2023
My parents have lived in Virginia Water Care Home for three and a half years and are very happy. Good food, fun activities and excellent care and lovely staff. We as a family are delighted that they are so well looked after. An excellent home.
13 November 2023
It is heartwarming to see how lovely all the staff are towards my mother. With her dementia, she may not always recognise people and is often confused but the staff treat her with kindness and respect and I feel content in the knowledge that she is well cared for in this lovely community. Most importantly my mother is happy.
11 September 2023
Our parents moved into Virginia Water Care Home ten months ago. It was a difficult transition for them as they have always been very independent and self-sufficient, never depending on anyone much in sixty-seven years of marriage. The staff at the home worked wonders getting them integrated into the life of the place, even persuading them to participate in activities. It's been such a relief for us to watch them settle in with so much support. It's also wonderful that the staff can make sure they consult the doctor and the nurses when they need to. They are giving them great support and my brother and I are grateful.
17 May 2023
Mum came to Signature for respite in January, and she was so well looked after. As a family, we were already discussing Mum's future care needs, and Mum decided she wanted to return to Signature permanently. Asa family, we were very happy with her decision. She moved here in March and is now settled and very happy to call this home. All the staff are amazing, and she is fully cared for. Her room, food and activities are great.
16 May 2023
My mother-in-law has been receiving respite since January 2023 and has been extremely well cared for at Signature at Virginia Water. She was resistant to go to a care home but is very happy there. The staff are excellent and go above and beyond it their level of care, and the facilities and catering are outstanding. My mother-in-law will be returning for further respite later in the year.
22 November 2022
After a three-week emergency stay in the Cardiology Ward of the local hospital, it was not possible for me to return to my flat (3rd floor, no lift). I already had experience with the Signature group, and a friend contacted Signature at Virginia Water on my behalf. The team quickly visited me in the hospital, and all arrangements were made to suit my needs. I arrived only with the clothes I had in the hospital, but my room was quite excellent, and my friends were able to bring what I needed from home. The staff here were very welcoming and made me feel at home. Everything was done to make me feel comfortable, despite the worry of an unexpected heart condition.
07 October 2022
I was waiting to be discharged from the hospital after a 10-day emergency stay following a stroke. My daughter contacted Signature to organize a 2-week respite stay. She lives locally in Virginia Water and knew of the good reputation. I needed extra support and help along with all the new medications. The team acted quickly on her request, and I was able to move in the following day after an assessment with them at the hospital. On arrival, everything was organized on my behalf; my family and even my pet dog Betsy visited. The one collective noun I can use is pampered during my stay. It was a pleasure to meet residents I already knew from the community and catch up on all the news and views. I will look forward to visiting them again. We have said that if the time came when both or either of us could no longer manage, we would, without a doubt, come to the 6-star Signature at Virginia Water.
27 September 2022
Only been here one month, and I am very happy and would recommend Signature to anyone.