Submit a Review for Bagshot Gardens Care Home - Avery Collection
14-16 London Road, Bagshot, GU19 5HN
View Full Details of Bagshot Gardens Care Home - Avery CollectionLatest Reviews for Bagshot Gardens Care Home - Avery Collection
31 January 2025
My sister and I knew, as soon as we walked through the door at Bagshot Gardens Care Home, that this was the right place for mum. This was the sixth care home we had visited, and you could feel the happy atmosphere and positive energy immediately. The staff are friendly, loving and caring - nothing is too much trouble; the food is good; the activities are great and mum's room is spacious and modern. Since being at Bagshot Gardens, mum has blossomed, come out of her shell, been more mobile with her walker and more communicative and confident. She has had a very positive experience during her few months respite. Bagshot Gardens is a wonderful place. Thank you all so very much for looking after our mum and for giving us peace of mind that she was safe and cared for in the best possible place.
22 January 2025
We came into Bagshot Gardens Care Home for two weeks respite care following my wife's major abdominal surgery. We had previously investigated various specialist convalescent and rehab centres but none was able to take us as a couple; in view of our ages, this support was most important to us. Our experience with Avery could not have been better: the staff were all most kind, friendly and helpful and nothing seemed to be too much trouble for them. Our studio room was very comfortable and spacious. The food was of hotel standard and, on the rare occasions when the advertised menu was not suitable, the catering staff were happy to provide a delicious alternative. After two weeks, we did not feel quite ready to manage at home on our own, so, at short notice, we asked to stay on for an extra week - like everything else, this was no problem. Thank you all so much for a wonderful stay.
04 December 2024
Bagshot Gardens Care Home exceeded expectations. Thank you so much for the excellent care my mother received during her respite stay. The staff have been excellent, kind, supportive, patient and totally understanding.
04 December 2024
My wife seemed content and was kept clean!
12 November 2024
I must say they have been very sympathetic and understanding of the situation that arose. They were prompt kind and efficient. The running of the home gives peace of mind that Mum has top-quality care and above all is happy and content.
28 August 2024
Thank you so much for the excellent care my father received during his respite stay. He found all the staff to be very friendly, attentive and helpful. Nothing was too much trouble. There is a warm and welcoming atmosphere from the moment you walk through the door. The staff know everyone by name and have a very good rapport with all the residents. The quality of care provided was of a very high standard and made me feel at ease knowing my father would be well looked after and treated with dignity. I wouldn't hesitate to recommend Bagshot Gardens Care Home and I'm sure my father will be back for another stay. A huge thank you to all the staff.
02 August 2024
Thank you so much for your excellent care of my mother and father over the last year. We really feel that they are in the best place to cater for all their many needs. The atmosphere at Bagshot Gardens Care Home is a happy one. The staff are always smiling to extremely helpful. The care in the dementia area is superb, my father always seems to be treated with kindness and dignity. Thank you to all your wonderful staff. My parents could not be in a better place.
14 June 2024
A haven of care. Looking for a care home that offers more than just the basics? Look no further than Bagshot Gardens Care Home. From the moment you step through the door, you're greeted by a warm and welcoming atmosphere. The staff are attentive and caring, always going the extra mile to ensure residents feel comfortable and happy. Luxurious accommodations. The rooms are beautifully decorated. These features not only provide a touch of luxury but also cater to residents who enjoy spending time outdoors or expressing their green thumbs with potted plants. Bagshot Gardens Care Home is a true gem. It provides a perfect blend of luxurious accommodations, exceptional care services and a vibrant community atmosphere. If you're searching for a care home that prioritises resident well-being and offers a truly exceptional experience, look no further than Bagshot Gardens Overall impression is five-star and outstanding.
24 May 2024
My mother-in-law spent two weeks respite at Bagshot Gardens and settled very well, this probably due to the excellent staff who made her and us feel very welcome and at home. We knew that she would be well taken care of and that gave us peace of mind. On visiting her we found her happy and in good spirits which we were pleased to see. It was lovely to see her participating in various activities when we visited and we enjoyed sitting in the garden with her. The staff were very professional and the manager was always so helpful and reassuring and was always available if we had any questions or queries. We would definitely use Bagshot Gardens again. A big thank you to everyone at Bagshot Gardens.
16 May 2024
In our care for an elderly member of our church, we needed a transfer from hospital, the patience and thorough introduction to Bagshot Gardens Care Home and their services were very reassuring and the transfer went very smoothly. The kindness and professionalism of the staff at all levels and access to senior staff make the care home a welcoming setting for visitors and it has been a pleasure to enjoy Bagshot Gardens’ hospitality. The standard of care and provision for the social life of residents is very impressive.
20 March 2024
I spent two weeks at Bagshot Gardens for respite care following knee surgery. I was impressed by the kindness and patience with which all the residents were treated by the staff, such as always addressing them by name and displaying mementos of their past lives outside their rooms.
13 March 2024
One member of staff, in particular, at Bagshot Gardens always puts so much thought and effort into celebrating events, their 15th anniversary was no exception. The staff are full of enthusiasm and ideas which in turn engages the residents and encourages them to participate. All of the staff that have helped to look after my mother have been nothing short of amazing. Bagshot Gardens is a lovely caring home with a warm and friendly environment and always very welcoming. I know that Mum has settled in really well and is in the best possible hands.
28 February 2024
My father has been at Bagshot Gardens for a couple of months now, after being in hospital for 7 weeks. For an independent man, this was a huge step, as we would now require nursing care. Since our first enquiry to the team, their communication has been excellent, offering support and advice. Dad is now enjoying the company, and I can see he is very well looked after. The staff are very welcoming and are so caring, nothing is too much trouble. The residents are encouraged to sing and participate in activities, which they enjoy. It's a tonic to watch. Thank you.
22 February 2024
Was very pleased with the warm welcome when you get to the reception and how you will be assisted when you are inside, splendid. Good job guys, keep it up. l would refer those who are in need of their loved one's well-being.
13 February 2024
Thank you Bagshot Gardens Care Home for providing my mum a lovely care home. I know she is happy and content there. She loves all the staff and residents there. She likes the daily activities, meals, her walks in the courtyard garden and of course, the lovely carers. Her room is beautiful and well-cleaned and maintained. There is a lovely, happy, relaxed and contented vibe about the place. Thank you Avery Healthcare.
31 January 2024
My mother is very happy at Bagshot Gardens. As soon as I discovered that we could have a care plan review, the staff made it happen within a couple of days. As a result, we’ve made some minor amends to the care my mother receives to make her even more comfortable than she already is. Nothing is ever too much trouble for the team. Thank you.
24 January 2024
Having progressive multiple sclerosis, I have been in residential nursing care since 2018, in various homes in various locations. Bagshot Gardens is by far the best home that I have ever been in. As always, staff are key and the staff here are enthusiastic, keen to help and very proficient. It is the first home I have been in where the staff have been provided with proper, modern manual handling equipment, or at least the first where they have been trained to use it properly, instead of putting themselves at risk. My room and the home in general are beautifully presented and equipped. The food is excellent, with proper vegetarian alternatives when required. I can't imagine a better nursing home than this one and I am so happy to be here.
25 December 2023
We are delighted with the care from Avery Healthcare. All the staff are super friendly. My mother is very happy here. There isn’t such a thing as the perfect care home but we are very pleased with this one and are very grateful to the staff who work very hard looking after the residents, treating them with utmost dignity.
11 July 2023
After looking at many care homes for my mother we settled on Bagshot Gardens Care Home and we are so glad we did. The staff are excellent and most helpful as well as polite and professional. The building and the grounds are well looked after with beautiful accessible gardens. Lots of organised entertainment including day trips or half-day trips in the home's minibus. I would certainly recommend the home if asked.
19 April 2023
After a fall, our mother took the difficult decision that she could no longer live independently in her own home at 90 years of age. We (my sister and I) investigated a number of local residential homes, and Signature at Bagshot was notably different from the start, and our mother moved into her beautiful room in mid-July. From the beginning, the Signature staff were like an extended family from the handyman, the concierge, the care staff, the nursing team etc - all were warm and welcoming and clearly passionate about ensuring all resident's needs were catered for. Our mother was a great talker, and all the Signature team took time to chat with her and listen to her reminisce. Her health deteriorated further in December, and we were impressed with how her care continued to be managed and the support extended to us, especially when she sadly passed away just before Christmas. We were so grateful that for the last few months of her life, she was in such a wonderful environment.
Latest Reviews for Bagshot Gardens Care Home - Avery Collection
31 January 2025
My sister and I knew, as soon as we walked through the door at Bagshot Gardens Care Home, that this was the right place for mum. This was the sixth care home we had visited, and you could feel the happy atmosphere and positive energy immediately. The staff are friendly, loving and caring - nothing is too much trouble; the food is good; the activities are great and mum's room is spacious and modern. Since being at Bagshot Gardens, mum has blossomed, come out of her shell, been more mobile with her walker and more communicative and confident. She has had a very positive experience during her few months respite. Bagshot Gardens is a wonderful place. Thank you all so very much for looking after our mum and for giving us peace of mind that she was safe and cared for in the best possible place.
22 January 2025
We came into Bagshot Gardens Care Home for two weeks respite care following my wife's major abdominal surgery. We had previously investigated various specialist convalescent and rehab centres but none was able to take us as a couple; in view of our ages, this support was most important to us. Our experience with Avery could not have been better: the staff were all most kind, friendly and helpful and nothing seemed to be too much trouble for them. Our studio room was very comfortable and spacious. The food was of hotel standard and, on the rare occasions when the advertised menu was not suitable, the catering staff were happy to provide a delicious alternative. After two weeks, we did not feel quite ready to manage at home on our own, so, at short notice, we asked to stay on for an extra week - like everything else, this was no problem. Thank you all so much for a wonderful stay.
04 December 2024
Bagshot Gardens Care Home exceeded expectations. Thank you so much for the excellent care my mother received during her respite stay. The staff have been excellent, kind, supportive, patient and totally understanding.
04 December 2024
My wife seemed content and was kept clean!
12 November 2024
I must say they have been very sympathetic and understanding of the situation that arose. They were prompt kind and efficient. The running of the home gives peace of mind that Mum has top-quality care and above all is happy and content.
28 August 2024
Thank you so much for the excellent care my father received during his respite stay. He found all the staff to be very friendly, attentive and helpful. Nothing was too much trouble. There is a warm and welcoming atmosphere from the moment you walk through the door. The staff know everyone by name and have a very good rapport with all the residents. The quality of care provided was of a very high standard and made me feel at ease knowing my father would be well looked after and treated with dignity. I wouldn't hesitate to recommend Bagshot Gardens Care Home and I'm sure my father will be back for another stay. A huge thank you to all the staff.
02 August 2024
Thank you so much for your excellent care of my mother and father over the last year. We really feel that they are in the best place to cater for all their many needs. The atmosphere at Bagshot Gardens Care Home is a happy one. The staff are always smiling to extremely helpful. The care in the dementia area is superb, my father always seems to be treated with kindness and dignity. Thank you to all your wonderful staff. My parents could not be in a better place.
14 June 2024
A haven of care. Looking for a care home that offers more than just the basics? Look no further than Bagshot Gardens Care Home. From the moment you step through the door, you're greeted by a warm and welcoming atmosphere. The staff are attentive and caring, always going the extra mile to ensure residents feel comfortable and happy. Luxurious accommodations. The rooms are beautifully decorated. These features not only provide a touch of luxury but also cater to residents who enjoy spending time outdoors or expressing their green thumbs with potted plants. Bagshot Gardens Care Home is a true gem. It provides a perfect blend of luxurious accommodations, exceptional care services and a vibrant community atmosphere. If you're searching for a care home that prioritises resident well-being and offers a truly exceptional experience, look no further than Bagshot Gardens Overall impression is five-star and outstanding.
24 May 2024
My mother-in-law spent two weeks respite at Bagshot Gardens and settled very well, this probably due to the excellent staff who made her and us feel very welcome and at home. We knew that she would be well taken care of and that gave us peace of mind. On visiting her we found her happy and in good spirits which we were pleased to see. It was lovely to see her participating in various activities when we visited and we enjoyed sitting in the garden with her. The staff were very professional and the manager was always so helpful and reassuring and was always available if we had any questions or queries. We would definitely use Bagshot Gardens again. A big thank you to everyone at Bagshot Gardens.
16 May 2024
In our care for an elderly member of our church, we needed a transfer from hospital, the patience and thorough introduction to Bagshot Gardens Care Home and their services were very reassuring and the transfer went very smoothly. The kindness and professionalism of the staff at all levels and access to senior staff make the care home a welcoming setting for visitors and it has been a pleasure to enjoy Bagshot Gardens’ hospitality. The standard of care and provision for the social life of residents is very impressive.
20 March 2024
I spent two weeks at Bagshot Gardens for respite care following knee surgery. I was impressed by the kindness and patience with which all the residents were treated by the staff, such as always addressing them by name and displaying mementos of their past lives outside their rooms.
13 March 2024
One member of staff, in particular, at Bagshot Gardens always puts so much thought and effort into celebrating events, their 15th anniversary was no exception. The staff are full of enthusiasm and ideas which in turn engages the residents and encourages them to participate. All of the staff that have helped to look after my mother have been nothing short of amazing. Bagshot Gardens is a lovely caring home with a warm and friendly environment and always very welcoming. I know that Mum has settled in really well and is in the best possible hands.
28 February 2024
My father has been at Bagshot Gardens for a couple of months now, after being in hospital for 7 weeks. For an independent man, this was a huge step, as we would now require nursing care. Since our first enquiry to the team, their communication has been excellent, offering support and advice. Dad is now enjoying the company, and I can see he is very well looked after. The staff are very welcoming and are so caring, nothing is too much trouble. The residents are encouraged to sing and participate in activities, which they enjoy. It's a tonic to watch. Thank you.
22 February 2024
Was very pleased with the warm welcome when you get to the reception and how you will be assisted when you are inside, splendid. Good job guys, keep it up. l would refer those who are in need of their loved one's well-being.
13 February 2024
Thank you Bagshot Gardens Care Home for providing my mum a lovely care home. I know she is happy and content there. She loves all the staff and residents there. She likes the daily activities, meals, her walks in the courtyard garden and of course, the lovely carers. Her room is beautiful and well-cleaned and maintained. There is a lovely, happy, relaxed and contented vibe about the place. Thank you Avery Healthcare.
31 January 2024
My mother is very happy at Bagshot Gardens. As soon as I discovered that we could have a care plan review, the staff made it happen within a couple of days. As a result, we’ve made some minor amends to the care my mother receives to make her even more comfortable than she already is. Nothing is ever too much trouble for the team. Thank you.
24 January 2024
Having progressive multiple sclerosis, I have been in residential nursing care since 2018, in various homes in various locations. Bagshot Gardens is by far the best home that I have ever been in. As always, staff are key and the staff here are enthusiastic, keen to help and very proficient. It is the first home I have been in where the staff have been provided with proper, modern manual handling equipment, or at least the first where they have been trained to use it properly, instead of putting themselves at risk. My room and the home in general are beautifully presented and equipped. The food is excellent, with proper vegetarian alternatives when required. I can't imagine a better nursing home than this one and I am so happy to be here.
25 December 2023
We are delighted with the care from Avery Healthcare. All the staff are super friendly. My mother is very happy here. There isn’t such a thing as the perfect care home but we are very pleased with this one and are very grateful to the staff who work very hard looking after the residents, treating them with utmost dignity.
11 July 2023
After looking at many care homes for my mother we settled on Bagshot Gardens Care Home and we are so glad we did. The staff are excellent and most helpful as well as polite and professional. The building and the grounds are well looked after with beautiful accessible gardens. Lots of organised entertainment including day trips or half-day trips in the home's minibus. I would certainly recommend the home if asked.
19 April 2023
After a fall, our mother took the difficult decision that she could no longer live independently in her own home at 90 years of age. We (my sister and I) investigated a number of local residential homes, and Signature at Bagshot was notably different from the start, and our mother moved into her beautiful room in mid-July. From the beginning, the Signature staff were like an extended family from the handyman, the concierge, the care staff, the nursing team etc - all were warm and welcoming and clearly passionate about ensuring all resident's needs were catered for. Our mother was a great talker, and all the Signature team took time to chat with her and listen to her reminisce. Her health deteriorated further in December, and we were impressed with how her care continued to be managed and the support extended to us, especially when she sadly passed away just before Christmas. We were so grateful that for the last few months of her life, she was in such a wonderful environment.