2 Highview, Caterham, CR3 6AY
View Full Details of Woodside View HomeRecently passed away in hospital, my father was resident at Woodside Nursing home from 1st August 2024 to January 2025. I visited him every week, and the more time that passed the more it because apparent to me how excellent the care is at this nursing home. I know the food is of a really high standard, I know the activities are the same. And the staff are amazing, every single one of them. My father was not the easiest person in the world to take care of, mental health issues as well as physical health issues, and it has not been an easy job at all for the staff. But absolutely he has been treated always with respect, care, patience, warmth. All of which after a while had been missing from his previous care home. The continual presence of the same staff day after day, shift after shift, helps so much a resident with memory issues, and I always saw the same happy faces each time I visited. I cannot rate this nursing home highly enough, absolutely top class.
The team are caring, friendly and helpful. Mum is content and well looked after.
My mum is currently a resident at Woodside View Home, and we are very pleased with her care. All the staff are very friendly and very caring. Mum is well looked after, she tells me she enjoys the food. Mum came here from the hospital, and as soon as she arrived, the care she received was such a relief and still is very good.
On my first visit, I found the staff, including the manager, kind, and courteous and all the residents in the sitting room were treated with kindness and dignity. The activities staff member took time to explain the activities available for my mum and I felt she was comfortable there and well cared for.
The staff are extremely friendly and caring. Staff are always available if I have any questions or concerns. Woodside is clean and the food is very good. Mum is very happy here and I know she's very well looked after.
Good service, nothing was too much trouble.
Best care home I have seen. Lovely staff and management. I would not want my mother to be anywhere else. Staff are always around, unlike other homes, and are very helpful to visitors also. Very homely and comfortable. I am able to take my mum's dog and my own to visit.
My sibling has been unwell for many years and can find aspects of life challenging, they do not adapt easily to new situations or environments. Their previous care home, were they had been very happy and well cared for, had to close in July 2023. When I first went to Woodside View, I decided to make an unannounced visit, to see what the home was like, without anytime to prepare. I was immediately struck be the cleanliness of the environment and the residents and the warmth of the welcome I received.I paid particular attention to the interaction of the staff with the residents, they were kind, gentle and patient. The facilities are first rate and there's a varied activities plan that people can join in with if they wish. My sibling visited with me a couple of days later, they immediately like the 'feeling' of the home. When they moved in there was very little, if any, upset and they said that they thought it was 'lovely' better than any other they had stayed in. Great start!
The most important person is my Mother and the staff look after her very well, she is happy, she has settled in well and she is comfortable in her room.
Helpful management and lovely caring staff. Fun activities, great food. I have never had any issues since mum's been in there.
My mother entered the home in August 2021 and passed away in July 2022. The initial welcome was really good with a couple of residents joining the staff in telling Mum the routines. The nursing home is lovely, it is clean, bright and comfortable. The management and staff are very caring, we were grateful that they stayed with Mum at the end. The food is good and activities ensure residents keep fit.
My husband has been welcomed to Woodside View Home by lovely staff. They have been helpful and caring and looked after him very well. Thank you!
My mother was a resident here for the last five years of her life. She had complex medical needs and was unable to see, but I can't speak highly enough of the care given here, especially in the last few weeks of her life. She was able to celebrate her 100th birthday last year and the staff really rose to the occasion. They kept me fully informed during Mum's final days. I was always made very welcome when visiting as were other family members and friends. Definitely recommended!
The staff were very pleasant. When we arrived we had to have a lateral flow test which was clear. We were then shown in to see my sister where 3 chairs were put out for us. We were offered tea and cakes whilst we sat. The staff came in to check on my sister whilst we were there. My sister was clean and tidy with reminders of the family on the walls. She was happy and contented.
The staff at Woodside View are a credit to their boss, but most of all, a credit to the families. Nothing is too much trouble. They are always happy, cheerful, conscientious and above all caring. We are so pleased Mum is here. If only all homes had staff like Woodside View. And the food is amazing! They go above and beyond in all aspects of care. Thank you!
I am here because I have a pensioned disability called vertigo which affects the balance and before it was properly diagnosed, caused sufferers to be suspected of being secret drinkers! I have to use a walking frame to help me get about. The staff here are very caring and helpful. If, for example, I had to be temporarily somewhere else, I would have no hesitation in coming back here again.
The staff were accommodating and friendly. They worked well in order to allow us to see said resident while maintaining Covid precautions. They look after their residents who seem very glad and happy with their stay.
We have been very impressed by the level of service, care, and kindness displayed by all the staff at Woodside View. Communication has always been swift and thorough. Our father always appears well-groomed and comfortable. Although due to covid we have rightly not been able to enter the home, staff have always been ready to connect us with Dad through Skype at short notice. There is a warm family atmosphere and we feel that Dad is well looked after.
I would recommend this care provider to anyone that needed care.
Since my wife has been at Woodside View I can't speak highly enough of the care she has received always treated with care, kindness dignity and a welcoming smile at all times. Regarding the staff couldn't ask for better always welcoming, ready to listen, very supportive caring and kind.
Recently passed away in hospital, my father was resident at Woodside Nursing home from 1st August 2024 to January 2025. I visited him every week, and the more time that passed the more it because apparent to me how excellent the care is at this nursing home. I know the food is of a really high standard, I know the activities are the same. And the staff are amazing, every single one of them. My father was not the easiest person in the world to take care of, mental health issues as well as physical health issues, and it has not been an easy job at all for the staff. But absolutely he has been treated always with respect, care, patience, warmth. All of which after a while had been missing from his previous care home. The continual presence of the same staff day after day, shift after shift, helps so much a resident with memory issues, and I always saw the same happy faces each time I visited. I cannot rate this nursing home highly enough, absolutely top class.
The team are caring, friendly and helpful. Mum is content and well looked after.
My mum is currently a resident at Woodside View Home, and we are very pleased with her care. All the staff are very friendly and very caring. Mum is well looked after, she tells me she enjoys the food. Mum came here from the hospital, and as soon as she arrived, the care she received was such a relief and still is very good.
On my first visit, I found the staff, including the manager, kind, and courteous and all the residents in the sitting room were treated with kindness and dignity. The activities staff member took time to explain the activities available for my mum and I felt she was comfortable there and well cared for.
The staff are extremely friendly and caring. Staff are always available if I have any questions or concerns. Woodside is clean and the food is very good. Mum is very happy here and I know she's very well looked after.
Good service, nothing was too much trouble.
Best care home I have seen. Lovely staff and management. I would not want my mother to be anywhere else. Staff are always around, unlike other homes, and are very helpful to visitors also. Very homely and comfortable. I am able to take my mum's dog and my own to visit.
My sibling has been unwell for many years and can find aspects of life challenging, they do not adapt easily to new situations or environments. Their previous care home, were they had been very happy and well cared for, had to close in July 2023. When I first went to Woodside View, I decided to make an unannounced visit, to see what the home was like, without anytime to prepare. I was immediately struck be the cleanliness of the environment and the residents and the warmth of the welcome I received.I paid particular attention to the interaction of the staff with the residents, they were kind, gentle and patient. The facilities are first rate and there's a varied activities plan that people can join in with if they wish. My sibling visited with me a couple of days later, they immediately like the 'feeling' of the home. When they moved in there was very little, if any, upset and they said that they thought it was 'lovely' better than any other they had stayed in. Great start!
The most important person is my Mother and the staff look after her very well, she is happy, she has settled in well and she is comfortable in her room.
Helpful management and lovely caring staff. Fun activities, great food. I have never had any issues since mum's been in there.
My mother entered the home in August 2021 and passed away in July 2022. The initial welcome was really good with a couple of residents joining the staff in telling Mum the routines. The nursing home is lovely, it is clean, bright and comfortable. The management and staff are very caring, we were grateful that they stayed with Mum at the end. The food is good and activities ensure residents keep fit.
My husband has been welcomed to Woodside View Home by lovely staff. They have been helpful and caring and looked after him very well. Thank you!
My mother was a resident here for the last five years of her life. She had complex medical needs and was unable to see, but I can't speak highly enough of the care given here, especially in the last few weeks of her life. She was able to celebrate her 100th birthday last year and the staff really rose to the occasion. They kept me fully informed during Mum's final days. I was always made very welcome when visiting as were other family members and friends. Definitely recommended!
The staff were very pleasant. When we arrived we had to have a lateral flow test which was clear. We were then shown in to see my sister where 3 chairs were put out for us. We were offered tea and cakes whilst we sat. The staff came in to check on my sister whilst we were there. My sister was clean and tidy with reminders of the family on the walls. She was happy and contented.
The staff at Woodside View are a credit to their boss, but most of all, a credit to the families. Nothing is too much trouble. They are always happy, cheerful, conscientious and above all caring. We are so pleased Mum is here. If only all homes had staff like Woodside View. And the food is amazing! They go above and beyond in all aspects of care. Thank you!
I am here because I have a pensioned disability called vertigo which affects the balance and before it was properly diagnosed, caused sufferers to be suspected of being secret drinkers! I have to use a walking frame to help me get about. The staff here are very caring and helpful. If, for example, I had to be temporarily somewhere else, I would have no hesitation in coming back here again.
The staff were accommodating and friendly. They worked well in order to allow us to see said resident while maintaining Covid precautions. They look after their residents who seem very glad and happy with their stay.
We have been very impressed by the level of service, care, and kindness displayed by all the staff at Woodside View. Communication has always been swift and thorough. Our father always appears well-groomed and comfortable. Although due to covid we have rightly not been able to enter the home, staff have always been ready to connect us with Dad through Skype at short notice. There is a warm family atmosphere and we feel that Dad is well looked after.
I would recommend this care provider to anyone that needed care.
Since my wife has been at Woodside View I can't speak highly enough of the care she has received always treated with care, kindness dignity and a welcoming smile at all times. Regarding the staff couldn't ask for better always welcoming, ready to listen, very supportive caring and kind.