Submit a Review for Lauriston
40 The Green, St Leonards-on-Sea, TN38 0SY
View Full Details of LauristonLatest Reviews for Lauriston
30 January 2025
My aunt was 107 years old of lately very frail and confined to her bedroom (as she then preferred). Her care was loving from the staff assigned and they were extremely welcoming to me. I can't say my aunt was entirely happy because she always longed to be able to be free and self-reliant in her old age. Her final care was gentle and professionally thorough. Always clean.
28 January 2025
The home manager and all the team at Lauriston are simply the best. The care and support they offer is excellent. They have been on the dementia journey with my mum and I for the last three years. It hasn't always been easy, but I, and my family, are so very grateful for all their care and understanding. All the staff are friendly and welcoming. The little things mean a lot, from the attention to detail with meals and afternoon treats, the birthday cakes/celebrations for everyone to the namaste sessions and entertainment and they also recognise and accommodate when people need some quiet time. The managers are always happy to listen, take on board and respond to any comments or suggestions. Placing your mum into the care of others is a very difficult thing to so, I am so pleased we found the perfect place for mum and her last few years are the best they can be.
17 January 2025
My father-in-law has been at Lauriston for about 10 months- he has extremely poor memory and has always had quite a strong personality. He has no insight into his condition and doesn't remember very much about his days, but the team always involve him in activities, treating him with dignity, warmth and understanding, even when he can be quite challenging. We are welcomed when we visit, communication with the team is very easy and they are knowledgeable: a very different experience from the previous location in which he was living. The environment is extremely clean and well maintained, with attention to detail and the food is always fresh and well presented. I would wholeheartedly recommend Lauriston to anyone who is looking for a quality place for their family member.
17 January 2025
My dad moved into The Lauriston in December 2024 and is very happy with the care and support he is getting. The staff are great and have made him feel very welcome. The management team have been super supportive and helped make the whole move stress free. I would highly recommend.
16 January 2025
An absolutely wonderful care home. The staff are attentive, caring, professional and communicative. Nothing seems to be too much trouble. The home itself is clean and fresh, well decorated and maintained to the highest standard. My brother and I are completely satisfied that we have helped Dad choose the best home locally. Quality in every respect.
16 January 2025
Every single member of staff at Lauriston have been amazing! My parents moved to Lauriston a couple of weeks before Christmas and everyone has been so welcoming and utterly engaged with facilitating all that has to be done for a smooth and positive outcome from admin and housekeeping, nursing and medical to activity engagement. My parents have been encouraged to meet other residents and join activities that go on throughout the week and have even been taken on an outing to the pantomime. My parents are very happy and have settled well into their new home, thank you, team! Lauriston is a welcoming home; clean and tidy, carpeted and well-decorated with comfy chairs and a homely feel. Different lounges and spaces are available to go and find your preferred place to spend time or join an activity. I can't praise the set-up and staff enough.
15 January 2025
I have been so impressed with the care my mother receives at this care home. The staff are always so kind and patient with the residents. They always have time to listen to any concerns we have. There are always activities going on, appropriate to the level of participation the residents can manage. The place is always clean and smells nice.
15 January 2025
By far the nicest care home that we visited before deciding on a place for my mum. The home is bright, clean and has energy that was missing elsewhere. My mother is very well looked after and has developed nice relationships with the staff. All requests have been promptly addressed by the managers. In the coming hear, I would like her to become more social with other residents and hope that the staff can encourage this. My only slight concern is that requested specific needs for my mum are not always followed.
08 January 2025
My aunt has only been at Lauriston for 6 months but has settled extremely well, mainly due to the care and consideration shown by the staff. Added to the excellent communication from the management team I am confident this choice was the right one for me aunt.
03 January 2025
We are so fortunate to have a place for Mum at Lauriston. The staff are absolutely wonderful, kind, caring, compassionate and respectful of her, and have remained so despite Mum's behaviour having become gradually more challenging.
03 January 2025
My mother has been living at Lauriston for nearly a year, and I am constantly impressed by the quality of care which she receives from the care home staff. They are kind, respectful, sensitive and gentle as well as being competent and efficient. Staff often spot opportunities for being helpful, and take them. I was especially moved to hear one staff member singing gently to my mother as he helped her in the bathroom. These are wonderful, highly skilled, highly motivated workers.
31 December 2024
My father has been in Lauriston since September 2024. The care has been amazing and in the past few weeks, he has deteriorated severely. The care, support and advice we have received has been of the highest standard and made this difficult time much more bearable than it might have been. I feel so lucky to have Dad living in this home now. The home has such a friendly atmosphere and the welcome we get each time we visit is lovely. Thank you all at Lauriston.
18 December 2024
Dad has been in Lauriston Care Home since August 2024. I am very happy with the care he has received there. The staff are very friendly and kind and nothing is too much trouble. Office staff, management and laundry staff very helpful. Plus the team of nurses are very vigilant noting any issues and informing the family of any concerns. The food is excellent with lots of choices. There are various activities to join in with should you choose, such as painting or singing, quizzes and seasonal subjects like Remembrance Sunday are marked. There's a nice big garden as well and Dad enjoyed sitting outside with his visitors. Often tea and cake were served as well which was a lovely touch. I'm always pleased with the home when I visit, and I come away with a good warm feeling as I leave knowing my dad is being well cared for.
16 December 2024
My mother has been living at Lauriston for over a year now and I am delighted with the care and attention she receives. She has dementia but is always treated with dignity and compassion. The staff are amazing and know her so well. They work hard to provide lots of activities and understand the individual needs of each resident. At the same time, I feel well-supported in this journey. No question is too small and queries have been dealt with promptly and efficiently. I feel very lucky to have such a wonderful place for my mother to live. Many thanks to you all.
16 December 2024
My sister has been a dementia resident at Lauriston since 2017. She is well looked after by staff who are thoughtful and caring. She enjoys activities like music therapy and occasional short walks with staff.
13 December 2024
My dad arrived in Lauriston in September 2024. From our initial visit, the home visit by Manager and Head Nurse to my dad's admission, I can only say they are outstanding on many levels. All staff are professional, kind, caring and very friendly. Nothing is too much trouble. When you walk in the atmosphere is warm and friendly. They are great communicators and joined up, from one staff member as the first point of contact to everyone. They keep us informed of any change regarding my dad, whether it is tests, meds or an everyday occurrence. My dad is happier than we could ever imagine which makes the transition for my mum easy. My dad is in a lovely, safe, caring home and we are very grateful. My family has nothing but praise for the sheer effort they take with caring and engaging with my dad. The rooms are clean, light, practical for ease of use, yet very homely. Their entire ethos is one of humanity and care. He is treated with respect and dignity. Am so happy he is there.
13 December 2024
This is the fourth care home that we have used for Mum as her needs have changed and is by far the best. I finally feel like a daughter again and not a carer. It feels like a proper family home, not an institution. The food is beautifully prepared and nourishing, and even though Mum's now has to be blended to meet her needs, it is appetising and beautifully presented. The staff are all lovely and treat Mum with utmost respect and kindness. Her care needs are all met without my having to chase for things to be done or do them myself. The management are readily available and approachable and I feel listened to as my ideas for Mum's care are taken on board. I actually feel like part of the team!
13 December 2024
My 97yr old aunt was very reluctant to go into care but has settled into Lauriston extremely well and is very happy. The team were very willing for her room to be personalised with furniture, pictures and plants. She seems very well looked after and is enjoying the activities and the attention she is getting.
13 December 2024
Lovely care home, with excellent staff, nothing is too much trouble, can't fault them. Everywhere is clean and tidy and big efforts are made to celebrate occasions such as Christmas. There are some fantastic decorated trees in all areas and even a mini railway for the residents to watch circling one of the trees.
13 December 2024
Great facilities and a real family-friendly atmosphere, the staff are excellent and the quality of care is superb. My father has now been here for over a year and we would totally recommend Lauriston to anyone!
Latest Reviews for Lauriston
30 January 2025
My aunt was 107 years old of lately very frail and confined to her bedroom (as she then preferred). Her care was loving from the staff assigned and they were extremely welcoming to me. I can't say my aunt was entirely happy because she always longed to be able to be free and self-reliant in her old age. Her final care was gentle and professionally thorough. Always clean.
28 January 2025
The home manager and all the team at Lauriston are simply the best. The care and support they offer is excellent. They have been on the dementia journey with my mum and I for the last three years. It hasn't always been easy, but I, and my family, are so very grateful for all their care and understanding. All the staff are friendly and welcoming. The little things mean a lot, from the attention to detail with meals and afternoon treats, the birthday cakes/celebrations for everyone to the namaste sessions and entertainment and they also recognise and accommodate when people need some quiet time. The managers are always happy to listen, take on board and respond to any comments or suggestions. Placing your mum into the care of others is a very difficult thing to so, I am so pleased we found the perfect place for mum and her last few years are the best they can be.
17 January 2025
My father-in-law has been at Lauriston for about 10 months- he has extremely poor memory and has always had quite a strong personality. He has no insight into his condition and doesn't remember very much about his days, but the team always involve him in activities, treating him with dignity, warmth and understanding, even when he can be quite challenging. We are welcomed when we visit, communication with the team is very easy and they are knowledgeable: a very different experience from the previous location in which he was living. The environment is extremely clean and well maintained, with attention to detail and the food is always fresh and well presented. I would wholeheartedly recommend Lauriston to anyone who is looking for a quality place for their family member.
17 January 2025
My dad moved into The Lauriston in December 2024 and is very happy with the care and support he is getting. The staff are great and have made him feel very welcome. The management team have been super supportive and helped make the whole move stress free. I would highly recommend.
16 January 2025
An absolutely wonderful care home. The staff are attentive, caring, professional and communicative. Nothing seems to be too much trouble. The home itself is clean and fresh, well decorated and maintained to the highest standard. My brother and I are completely satisfied that we have helped Dad choose the best home locally. Quality in every respect.
16 January 2025
Every single member of staff at Lauriston have been amazing! My parents moved to Lauriston a couple of weeks before Christmas and everyone has been so welcoming and utterly engaged with facilitating all that has to be done for a smooth and positive outcome from admin and housekeeping, nursing and medical to activity engagement. My parents have been encouraged to meet other residents and join activities that go on throughout the week and have even been taken on an outing to the pantomime. My parents are very happy and have settled well into their new home, thank you, team! Lauriston is a welcoming home; clean and tidy, carpeted and well-decorated with comfy chairs and a homely feel. Different lounges and spaces are available to go and find your preferred place to spend time or join an activity. I can't praise the set-up and staff enough.
15 January 2025
I have been so impressed with the care my mother receives at this care home. The staff are always so kind and patient with the residents. They always have time to listen to any concerns we have. There are always activities going on, appropriate to the level of participation the residents can manage. The place is always clean and smells nice.
15 January 2025
By far the nicest care home that we visited before deciding on a place for my mum. The home is bright, clean and has energy that was missing elsewhere. My mother is very well looked after and has developed nice relationships with the staff. All requests have been promptly addressed by the managers. In the coming hear, I would like her to become more social with other residents and hope that the staff can encourage this. My only slight concern is that requested specific needs for my mum are not always followed.
08 January 2025
My aunt has only been at Lauriston for 6 months but has settled extremely well, mainly due to the care and consideration shown by the staff. Added to the excellent communication from the management team I am confident this choice was the right one for me aunt.
03 January 2025
We are so fortunate to have a place for Mum at Lauriston. The staff are absolutely wonderful, kind, caring, compassionate and respectful of her, and have remained so despite Mum's behaviour having become gradually more challenging.
03 January 2025
My mother has been living at Lauriston for nearly a year, and I am constantly impressed by the quality of care which she receives from the care home staff. They are kind, respectful, sensitive and gentle as well as being competent and efficient. Staff often spot opportunities for being helpful, and take them. I was especially moved to hear one staff member singing gently to my mother as he helped her in the bathroom. These are wonderful, highly skilled, highly motivated workers.
31 December 2024
My father has been in Lauriston since September 2024. The care has been amazing and in the past few weeks, he has deteriorated severely. The care, support and advice we have received has been of the highest standard and made this difficult time much more bearable than it might have been. I feel so lucky to have Dad living in this home now. The home has such a friendly atmosphere and the welcome we get each time we visit is lovely. Thank you all at Lauriston.
18 December 2024
Dad has been in Lauriston Care Home since August 2024. I am very happy with the care he has received there. The staff are very friendly and kind and nothing is too much trouble. Office staff, management and laundry staff very helpful. Plus the team of nurses are very vigilant noting any issues and informing the family of any concerns. The food is excellent with lots of choices. There are various activities to join in with should you choose, such as painting or singing, quizzes and seasonal subjects like Remembrance Sunday are marked. There's a nice big garden as well and Dad enjoyed sitting outside with his visitors. Often tea and cake were served as well which was a lovely touch. I'm always pleased with the home when I visit, and I come away with a good warm feeling as I leave knowing my dad is being well cared for.
16 December 2024
My mother has been living at Lauriston for over a year now and I am delighted with the care and attention she receives. She has dementia but is always treated with dignity and compassion. The staff are amazing and know her so well. They work hard to provide lots of activities and understand the individual needs of each resident. At the same time, I feel well-supported in this journey. No question is too small and queries have been dealt with promptly and efficiently. I feel very lucky to have such a wonderful place for my mother to live. Many thanks to you all.
16 December 2024
My sister has been a dementia resident at Lauriston since 2017. She is well looked after by staff who are thoughtful and caring. She enjoys activities like music therapy and occasional short walks with staff.
13 December 2024
My dad arrived in Lauriston in September 2024. From our initial visit, the home visit by Manager and Head Nurse to my dad's admission, I can only say they are outstanding on many levels. All staff are professional, kind, caring and very friendly. Nothing is too much trouble. When you walk in the atmosphere is warm and friendly. They are great communicators and joined up, from one staff member as the first point of contact to everyone. They keep us informed of any change regarding my dad, whether it is tests, meds or an everyday occurrence. My dad is happier than we could ever imagine which makes the transition for my mum easy. My dad is in a lovely, safe, caring home and we are very grateful. My family has nothing but praise for the sheer effort they take with caring and engaging with my dad. The rooms are clean, light, practical for ease of use, yet very homely. Their entire ethos is one of humanity and care. He is treated with respect and dignity. Am so happy he is there.
13 December 2024
This is the fourth care home that we have used for Mum as her needs have changed and is by far the best. I finally feel like a daughter again and not a carer. It feels like a proper family home, not an institution. The food is beautifully prepared and nourishing, and even though Mum's now has to be blended to meet her needs, it is appetising and beautifully presented. The staff are all lovely and treat Mum with utmost respect and kindness. Her care needs are all met without my having to chase for things to be done or do them myself. The management are readily available and approachable and I feel listened to as my ideas for Mum's care are taken on board. I actually feel like part of the team!
13 December 2024
My 97yr old aunt was very reluctant to go into care but has settled into Lauriston extremely well and is very happy. The team were very willing for her room to be personalised with furniture, pictures and plants. She seems very well looked after and is enjoying the activities and the attention she is getting.
13 December 2024
Lovely care home, with excellent staff, nothing is too much trouble, can't fault them. Everywhere is clean and tidy and big efforts are made to celebrate occasions such as Christmas. There are some fantastic decorated trees in all areas and even a mini railway for the residents to watch circling one of the trees.
13 December 2024
Great facilities and a real family-friendly atmosphere, the staff are excellent and the quality of care is superb. My father has now been here for over a year and we would totally recommend Lauriston to anyone!