Submit a Review for The Normanhurst Nursing Home
Brassey Road, Bexhill-on-Sea, TN40 1LB
View Full Details of The Normanhurst Nursing HomeLatest Reviews for The Normanhurst Nursing Home
07 January 2025
Feel Mum is in a good place with caring staff, it's very clean, food is great, mum says it's lovely. As she has been chair-bound re her disabilities in her flat she now has company. She is never alone at night as she was. Mum tells me everyone is helpful and kind. Overall it's good and know everyone is doing their best. Just one thing to mention lack of music in background, it seems to be missing. Mum has settled well and I thank all staff in helping her feel this way.
16 December 2024
Since I have been coming to the home to see my friend, the staff have been very helpful. Always polite. My friend has told me that she is always looked after well by the staff and the food is better than it was when she went in two years ago. Nothing is ever a problem, any time of the night or day.
12 December 2024
The Normanhurst Nursing Home is very clean and very welcoming, Mum has settled in really well. Management are always there should we need them. Caring staff throughout the day and especially night. A few more activities would be lovely for all. Mum is happy with the food. Nothing is too much trouble. I did notice that on occasion it has been very quiet in the lounge, some clients like to just sleep/rest. A bit more music (radio 2) would be lovely but not to disturb them sleeping.
04 September 2024
Our wonderful Sister, Mother, Grandmother, and great-grandmother passed away last Sunday 18/08/2024. She had lived at The Normanhurst since 2020. The care and devotion to her from every member of staff went above and beyond that of any other care home would have given and that continued this week towards my sister and myself when we visited to sort out her room. These wonderful caring people were as moved with sadness as we are. I was a Nurse for 44 years, I have experienced examples of poor care but loads of amazing care both in the NHS and in Care Homes. The Normanhurst gave (and I know will continue to do so) some of the greatest care on every level by all staff that I have ever had the honour to experience. Thank you from all my family.
02 January 2024
My mother has been at The Normanhurst Nursing Home for 5 and a half years. I am very pleased that she is happy there. The staff are wonderful and very caring and always friendly to residents and visitors. My mother's room is nice, clean and bright. The home is very clean and comfortable. There is a variety of food choices on the menu. They have activities and entertainment most days. Overall, I think it is a great nursing home and I would definitely recommend it.
13 December 2023
Made to feel welcome, Mother-in-law always clean and tidy, treated with dignity. The home always keeps us informed and updated regarding her well-being and care.
13 December 2023
Normanhurst Nursing is a brilliant place for my mother. The care is excellent. She always looks clean, her room is clean and comfortable. The food is well presented and looks tasty. The care staff are pleasant and they spend time talking to the residents. Since she has been there, her legs which used to swell up, look mottled and sometimes develop cellulite have completely healed and look really good due to the care attention given to her at Normanhurst. They have things in place to interest their residents and think up extra events to entertain them. The staff are first class!
27 November 2023
This place has been a blessing! I was so stressed when my dad had to go into care and Normanshurst has been the best thing that could have happened to him. I live 100 miles away but I can sleep knowing that my dad is being taken care of to a very high standard. I do not tell them beforehand when I am visiting but when I turn up my dad is always comfortable, clean and relaxed. The staff are fantastic, friendly, informative and go the extra mile. Highly recommended
17 November 2023
The overall experience is very positive. Management and staff are very helpful and sympathetic to my parents situation. The room is spacious and well maintained, better than I have seen elsewhere, which is why we chose The Normanhurst Nursing Home. It's a decision I am very satisfied with.
23 February 2023
My parents are very happy at Normanhurst, and if they are happy, so am I. The staff are friendly and caring to them and me when I make contact. I can see communication improving, though, as I have received a lot more communication since the change in management. I would certainly recommend Normanhurst to a friend.
21 February 2023
Mum is eighty-five now and has had various ailments as you might expect. The home has been excellent in obtaining medical attention and keeping me informed at every step. The staff have always been pleasant, humorous and welcoming.
21 February 2023
As a family, we find Normanhurst has an exceptionally high level of care. The overall presentation and feel of the building emanate love and warmth. All the facilities are well-maintained and clean. The staff always go above and beyond to provide excellent activities to keep the residents engaged at all times. This, I believe, is key to their success in caring for these vulnerable residents. The staff's overall compassion and care are truly remarkable. They have all become like an extension of our own family. They will do anything to make our family member feel as if they are in their own home. They have all been very accommodating when we have our special requests regarding birthdays and special occasions. We truly feel blessed that we found Normanhurst for our family member.
21 February 2023
I have chosen to write a review on behalf of my family. Our mother has now been cared for since January 2022. When she arrived she was so unwell and it was a very distressing time for her and my family. A year down the line we have a very different story thanks to the kindness and care of all the staff at Normanhurst. She has her hair done twice a week by a fantastic hairdresser, which also lifts her spirits greatly. She joins in and looks forward to the activities arranged by the amazing staff. We know she is safe and well cared for and we're thankful every day!
20 February 2023
I am in general very happy with the standard of care provided by Normanhurst Nursing Home for my mother. She appears to be well looked after and is kept in good health. The staff are quick to inform me if she has any illness and what treatment is being provided. On the downside, I have had to repeatedly inform the home that her hearing aid batteries are dead, need to be changed, and I have enquired several times what hospital treatment is still ongoing for her eyesight and am yet to receive a response. In the scheme of things, these are relatively minor issues but could easily be put right to give a five star rating!
26 August 2022
My mother has been in the nursing home since January 2022. When she entered the home she was frail, having been in and out of the hospital with pneumonia and other infections. She was unable to walk with her frame, unable to read as a result of eye infections and very, very low. Today you see a very different ninety-eight-year-old. She walks with her frame, joins in activities, and is reading and doing crosswords. This is all down to the fantastic care she is receiving. I cannot speak highly enough of this experience.
Latest Reviews for The Normanhurst Nursing Home
07 January 2025
Feel Mum is in a good place with caring staff, it's very clean, food is great, mum says it's lovely. As she has been chair-bound re her disabilities in her flat she now has company. She is never alone at night as she was. Mum tells me everyone is helpful and kind. Overall it's good and know everyone is doing their best. Just one thing to mention lack of music in background, it seems to be missing. Mum has settled well and I thank all staff in helping her feel this way.
16 December 2024
Since I have been coming to the home to see my friend, the staff have been very helpful. Always polite. My friend has told me that she is always looked after well by the staff and the food is better than it was when she went in two years ago. Nothing is ever a problem, any time of the night or day.
12 December 2024
The Normanhurst Nursing Home is very clean and very welcoming, Mum has settled in really well. Management are always there should we need them. Caring staff throughout the day and especially night. A few more activities would be lovely for all. Mum is happy with the food. Nothing is too much trouble. I did notice that on occasion it has been very quiet in the lounge, some clients like to just sleep/rest. A bit more music (radio 2) would be lovely but not to disturb them sleeping.
04 September 2024
Our wonderful Sister, Mother, Grandmother, and great-grandmother passed away last Sunday 18/08/2024. She had lived at The Normanhurst since 2020. The care and devotion to her from every member of staff went above and beyond that of any other care home would have given and that continued this week towards my sister and myself when we visited to sort out her room. These wonderful caring people were as moved with sadness as we are. I was a Nurse for 44 years, I have experienced examples of poor care but loads of amazing care both in the NHS and in Care Homes. The Normanhurst gave (and I know will continue to do so) some of the greatest care on every level by all staff that I have ever had the honour to experience. Thank you from all my family.
02 January 2024
My mother has been at The Normanhurst Nursing Home for 5 and a half years. I am very pleased that she is happy there. The staff are wonderful and very caring and always friendly to residents and visitors. My mother's room is nice, clean and bright. The home is very clean and comfortable. There is a variety of food choices on the menu. They have activities and entertainment most days. Overall, I think it is a great nursing home and I would definitely recommend it.
13 December 2023
Made to feel welcome, Mother-in-law always clean and tidy, treated with dignity. The home always keeps us informed and updated regarding her well-being and care.
13 December 2023
Normanhurst Nursing is a brilliant place for my mother. The care is excellent. She always looks clean, her room is clean and comfortable. The food is well presented and looks tasty. The care staff are pleasant and they spend time talking to the residents. Since she has been there, her legs which used to swell up, look mottled and sometimes develop cellulite have completely healed and look really good due to the care attention given to her at Normanhurst. They have things in place to interest their residents and think up extra events to entertain them. The staff are first class!
27 November 2023
This place has been a blessing! I was so stressed when my dad had to go into care and Normanshurst has been the best thing that could have happened to him. I live 100 miles away but I can sleep knowing that my dad is being taken care of to a very high standard. I do not tell them beforehand when I am visiting but when I turn up my dad is always comfortable, clean and relaxed. The staff are fantastic, friendly, informative and go the extra mile. Highly recommended
17 November 2023
The overall experience is very positive. Management and staff are very helpful and sympathetic to my parents situation. The room is spacious and well maintained, better than I have seen elsewhere, which is why we chose The Normanhurst Nursing Home. It's a decision I am very satisfied with.
23 February 2023
My parents are very happy at Normanhurst, and if they are happy, so am I. The staff are friendly and caring to them and me when I make contact. I can see communication improving, though, as I have received a lot more communication since the change in management. I would certainly recommend Normanhurst to a friend.
21 February 2023
Mum is eighty-five now and has had various ailments as you might expect. The home has been excellent in obtaining medical attention and keeping me informed at every step. The staff have always been pleasant, humorous and welcoming.
21 February 2023
As a family, we find Normanhurst has an exceptionally high level of care. The overall presentation and feel of the building emanate love and warmth. All the facilities are well-maintained and clean. The staff always go above and beyond to provide excellent activities to keep the residents engaged at all times. This, I believe, is key to their success in caring for these vulnerable residents. The staff's overall compassion and care are truly remarkable. They have all become like an extension of our own family. They will do anything to make our family member feel as if they are in their own home. They have all been very accommodating when we have our special requests regarding birthdays and special occasions. We truly feel blessed that we found Normanhurst for our family member.
21 February 2023
I have chosen to write a review on behalf of my family. Our mother has now been cared for since January 2022. When she arrived she was so unwell and it was a very distressing time for her and my family. A year down the line we have a very different story thanks to the kindness and care of all the staff at Normanhurst. She has her hair done twice a week by a fantastic hairdresser, which also lifts her spirits greatly. She joins in and looks forward to the activities arranged by the amazing staff. We know she is safe and well cared for and we're thankful every day!
20 February 2023
I am in general very happy with the standard of care provided by Normanhurst Nursing Home for my mother. She appears to be well looked after and is kept in good health. The staff are quick to inform me if she has any illness and what treatment is being provided. On the downside, I have had to repeatedly inform the home that her hearing aid batteries are dead, need to be changed, and I have enquired several times what hospital treatment is still ongoing for her eyesight and am yet to receive a response. In the scheme of things, these are relatively minor issues but could easily be put right to give a five star rating!
26 August 2022
My mother has been in the nursing home since January 2022. When she entered the home she was frail, having been in and out of the hospital with pneumonia and other infections. She was unable to walk with her frame, unable to read as a result of eye infections and very, very low. Today you see a very different ninety-eight-year-old. She walks with her frame, joins in activities, and is reading and doing crosswords. This is all down to the fantastic care she is receiving. I cannot speak highly enough of this experience.