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59 Dyke Road Avenue, Hove, BN3 6QD
View Full Details of Victoria HighgroveLatest Reviews for Victoria Highgrove
07 March 2025
I think all the staff are really a caring lot of people, nothing was too much trouble all was done with a smile on their faces at all times, a pleasure to stay at a place like Victoria Highgrove well done everybody.
06 March 2025
I arrived at Highgrove on 9th November 2024 following 3 weeks in hospital for hip surgery and a fractured spine. My room was bright and adequate. I would liked my bed sheets changed at least weekly!! Woken at 7am breakfast/cup of tea arrived at any time between 7.15-8.40am! Bathing/shower facilities - excellent. Lunch and supper were disapoining, lacking in flavour and imagination. The Elvis afternoon enjoyable - buffet supper amazingly delicious. Physios generous with encouragement, the O.T in assessment and package care for my home discharge on 19th December. Without exception and under pressure I found all the staff excellent. Should I be unfortunate in the future to require nursing care, the observations aired would not preclude my returning to High Grove.
04 March 2025
The care my mum received whilst at Victoria Highgrove was superb. The staff were friendly and very helpful, and my mum was treated with compassion and care. Thank you. I could not have asked for more, and I greatly appreciate everything you did.
04 March 2025
It would be nice to get out of your room and have a change of scene. The rooms comfortable and clean and I think the food could be made hotter and not cold or warm. The staff do their job and are always treated with respect.
04 March 2025
My 86 year old Dad was in the Victoria, Highgrove Nursing Home from Jan 28th - Feb 12th inclusive. This was after he had been in the hospital for 7 weeks. He came here as a stepping stone to get him ready to get back to living independently. The Highgrove was great for him. He had a large first-floor bedroom at the rear with sea views. The whole property has a modern feel to it and is in a very good decorative order. The Staff were amazing with him and to us on our visits. The food was to a very good standard. The daily menus were well varied. The Therapist Practitioner at the home was brilliant. She liaised with us throughout his stay and organised his discharge to our house. She even popped in yesterday to ours to check that all of the equipment heights, etc, were correct. When visiting there is off road parking. We were also made very welcome and offered drinks. There is a nice Day/TV room on the lower ground floor with outlooks onto the Patio. I would highly recommend the Highgrove.
25 February 2025
Lovely staff, very helpful. The food is excellent. Very clean and helpful.
17 February 2025
The staff are darlings and everyone works together as a team. I was there for rehab and the therapy team are fabulous. The lounge is beautifully decorated. Everything is spotlessly clean. The nurses are geniuses at removing stitches. It's totally let down by the food, which appears based round salt and sugar. In comparison, I once spent 2 weeks in another home, where the food was excellent. At Highgrove salt-lick for replacing your electrolytes is called bacon and gammon. Since when is the egg in bacon and egg scrambled? A 'ham' sandwich was corned beef. The chicken pie was spoiled by salt. There are endless whips and mousses and cake. No fresh fruit. No milk. Bizarre 'sausage and mash': strange-tasting sausage the same colour inside and outside cut up on a bed of fake mash. A cold congealed ball of spaghetti with a smear of unpleasant sauce and toast labelled spaghetti on toast and not fit for consumption.
17 February 2025
The staff I have encountered are very helpful and friendly. Always get a lovely welcome when I arrive too.
29 January 2025
The review was exceptional, it was to the point with all our questions answered. We felt none of our time was wasted. Everyone loved our little dog Martha, she had a great time.
24 January 2025
We have been very impressed by Victoria Highgrove and would recommend it to anyone looking for a nursing home for a relative. The staff are very professional and work extremely hard in sometimes difficult circumstances, clearly tailoring the care given, to match the needs of individual residents. This applies to all staff including cleaners, carers, pts, physiotherapists, and nurses. The building is well maintained and clearly decorated fairly recently. Our relative had their own TV and toilet. There was a choice of very good food available at mealtime so that there is something to suit everyone. The staff do an amazing job at Victoria Highgrove. Thank you!
21 January 2025
Patient. Very caring, courteous staff. Food excellent. Thank you.
06 January 2025
I enjoyed staying at Victoria Highgrove very much. All the nurses, doctor, health care assistants and care home manager and all the staff were kind and helpful. I enjoyed most of the food, a good varied diet and lots of cups of tea. The place was clean and visitors were allowed to come at anytime. I also was lucky to have a lovely view from my room of the sea.
05 November 2024
Very happy staff. Management and staff are wonderful. Very clean and the meals lovely. Physio and doctors are great and attentive. Lovely home!
01 November 2024
My mother has been receiving convalescent care in the last month following a bad fall. During this time she has been treated with exceptional care, kindness and professionalism by each and every member of the care team, and in turn, they have offered me much support and guidance towards my mother's recovery and future needs. Her room is comfortable and cleanliness is of a very high standard. The food at Highgrove is well worth a mention as it is of high quality; the chef is talented and produces daily menus that are nutritious, and flavoursome with surprising variation. I'm very grateful to all concerned for giving my mother the confidence and will to become stronger with a view to returning home.
31 October 2024
A warm welcome upon arriving from the hospital. Excellent service throughout my stay, care and kindness from everyone. Staff work so hard and conscientious night and day. I shall miss them!
21 October 2024
My mother has been in your care since the 17th of June 2024 and cannot fault the facilities or the excellent care my mother has received. Mum is happy and comfortable. The staff are amazing and very caring in a joyful way. It truly is a pleasant facility and I honestly believe my mum would not still be with us if it wasn't for the excellent care she receives in the home. Thank you.
21 October 2024
The staff (all) our extremely caring and attentive. The rooms are kept clean and comfortable to a high standard. The senior members of staff have always been willing to listen to the needs of the residents with kindness and do their utmost to offer help, support and guidance. Along with encouragement to work with other medical health personnel. Hence the continuous multi-team involvement which I personally couldn't fault. I have one regret and that is I didn't find Victoria Highgrove for my mother as well.
12 September 2024
My time in Highgrove was excellent on every aspect. The care and support I received made it a very comfortable and content stay. A very pleasant room, more than enough food, a very nutritious menu. All the healthcare staff, doctors, nurses, physios, and occupational therapy, all gave me the confidence to get better, not forgetting a well though out leisure time in the lounge. All in all, a great time and a nice cleaner.
06 September 2024
The care has been excellent.
03 September 2024
Friendly and well-trained, professional staff made my friend's time of respite and recovery enjoyable. He wishes to thank all members of the Victoria Highgrove nursing care team, each member of staff treated him with dignity, respect and most important of all, kindness and civility.
Latest Reviews for Victoria Highgrove
07 March 2025
I think all the staff are really a caring lot of people, nothing was too much trouble all was done with a smile on their faces at all times, a pleasure to stay at a place like Victoria Highgrove well done everybody.
06 March 2025
I arrived at Highgrove on 9th November 2024 following 3 weeks in hospital for hip surgery and a fractured spine. My room was bright and adequate. I would liked my bed sheets changed at least weekly!! Woken at 7am breakfast/cup of tea arrived at any time between 7.15-8.40am! Bathing/shower facilities - excellent. Lunch and supper were disapoining, lacking in flavour and imagination. The Elvis afternoon enjoyable - buffet supper amazingly delicious. Physios generous with encouragement, the O.T in assessment and package care for my home discharge on 19th December. Without exception and under pressure I found all the staff excellent. Should I be unfortunate in the future to require nursing care, the observations aired would not preclude my returning to High Grove.
04 March 2025
The care my mum received whilst at Victoria Highgrove was superb. The staff were friendly and very helpful, and my mum was treated with compassion and care. Thank you. I could not have asked for more, and I greatly appreciate everything you did.
04 March 2025
It would be nice to get out of your room and have a change of scene. The rooms comfortable and clean and I think the food could be made hotter and not cold or warm. The staff do their job and are always treated with respect.
04 March 2025
My 86 year old Dad was in the Victoria, Highgrove Nursing Home from Jan 28th - Feb 12th inclusive. This was after he had been in the hospital for 7 weeks. He came here as a stepping stone to get him ready to get back to living independently. The Highgrove was great for him. He had a large first-floor bedroom at the rear with sea views. The whole property has a modern feel to it and is in a very good decorative order. The Staff were amazing with him and to us on our visits. The food was to a very good standard. The daily menus were well varied. The Therapist Practitioner at the home was brilliant. She liaised with us throughout his stay and organised his discharge to our house. She even popped in yesterday to ours to check that all of the equipment heights, etc, were correct. When visiting there is off road parking. We were also made very welcome and offered drinks. There is a nice Day/TV room on the lower ground floor with outlooks onto the Patio. I would highly recommend the Highgrove.
25 February 2025
Lovely staff, very helpful. The food is excellent. Very clean and helpful.
17 February 2025
The staff are darlings and everyone works together as a team. I was there for rehab and the therapy team are fabulous. The lounge is beautifully decorated. Everything is spotlessly clean. The nurses are geniuses at removing stitches. It's totally let down by the food, which appears based round salt and sugar. In comparison, I once spent 2 weeks in another home, where the food was excellent. At Highgrove salt-lick for replacing your electrolytes is called bacon and gammon. Since when is the egg in bacon and egg scrambled? A 'ham' sandwich was corned beef. The chicken pie was spoiled by salt. There are endless whips and mousses and cake. No fresh fruit. No milk. Bizarre 'sausage and mash': strange-tasting sausage the same colour inside and outside cut up on a bed of fake mash. A cold congealed ball of spaghetti with a smear of unpleasant sauce and toast labelled spaghetti on toast and not fit for consumption.
17 February 2025
The staff I have encountered are very helpful and friendly. Always get a lovely welcome when I arrive too.
29 January 2025
The review was exceptional, it was to the point with all our questions answered. We felt none of our time was wasted. Everyone loved our little dog Martha, she had a great time.
24 January 2025
We have been very impressed by Victoria Highgrove and would recommend it to anyone looking for a nursing home for a relative. The staff are very professional and work extremely hard in sometimes difficult circumstances, clearly tailoring the care given, to match the needs of individual residents. This applies to all staff including cleaners, carers, pts, physiotherapists, and nurses. The building is well maintained and clearly decorated fairly recently. Our relative had their own TV and toilet. There was a choice of very good food available at mealtime so that there is something to suit everyone. The staff do an amazing job at Victoria Highgrove. Thank you!
21 January 2025
Patient. Very caring, courteous staff. Food excellent. Thank you.
06 January 2025
I enjoyed staying at Victoria Highgrove very much. All the nurses, doctor, health care assistants and care home manager and all the staff were kind and helpful. I enjoyed most of the food, a good varied diet and lots of cups of tea. The place was clean and visitors were allowed to come at anytime. I also was lucky to have a lovely view from my room of the sea.
05 November 2024
Very happy staff. Management and staff are wonderful. Very clean and the meals lovely. Physio and doctors are great and attentive. Lovely home!
01 November 2024
My mother has been receiving convalescent care in the last month following a bad fall. During this time she has been treated with exceptional care, kindness and professionalism by each and every member of the care team, and in turn, they have offered me much support and guidance towards my mother's recovery and future needs. Her room is comfortable and cleanliness is of a very high standard. The food at Highgrove is well worth a mention as it is of high quality; the chef is talented and produces daily menus that are nutritious, and flavoursome with surprising variation. I'm very grateful to all concerned for giving my mother the confidence and will to become stronger with a view to returning home.
31 October 2024
A warm welcome upon arriving from the hospital. Excellent service throughout my stay, care and kindness from everyone. Staff work so hard and conscientious night and day. I shall miss them!
21 October 2024
My mother has been in your care since the 17th of June 2024 and cannot fault the facilities or the excellent care my mother has received. Mum is happy and comfortable. The staff are amazing and very caring in a joyful way. It truly is a pleasant facility and I honestly believe my mum would not still be with us if it wasn't for the excellent care she receives in the home. Thank you.
21 October 2024
The staff (all) our extremely caring and attentive. The rooms are kept clean and comfortable to a high standard. The senior members of staff have always been willing to listen to the needs of the residents with kindness and do their utmost to offer help, support and guidance. Along with encouragement to work with other medical health personnel. Hence the continuous multi-team involvement which I personally couldn't fault. I have one regret and that is I didn't find Victoria Highgrove for my mother as well.
12 September 2024
My time in Highgrove was excellent on every aspect. The care and support I received made it a very comfortable and content stay. A very pleasant room, more than enough food, a very nutritious menu. All the healthcare staff, doctors, nurses, physios, and occupational therapy, all gave me the confidence to get better, not forgetting a well though out leisure time in the lounge. All in all, a great time and a nice cleaner.
06 September 2024
The care has been excellent.
03 September 2024
Friendly and well-trained, professional staff made my friend's time of respite and recovery enjoyable. He wishes to thank all members of the Victoria Highgrove nursing care team, each member of staff treated him with dignity, respect and most important of all, kindness and civility.