Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Baytrees Nursing Home

stars
stars 13 February 2023
My partner was admitted to the hospital after a number of falls following which investigative scans revealed that she had a brain tumour which had spread to her lungs. The illness was too far advanced for treatment, so she was admitted to the Baytrees Nursing Home to receive end-of-life care. The home is exceptionally welcoming and runs very efficiently by well-trained and friendly staff. They not only looked after my partner while in their care but went out of their way to ensure that I was coping under understandably stressful circumstances. I'm not sure how I would have managed without their 24hr care for my partner and support for me throughout this difficult and emotionally challenging time.
Review from Brian U (Partner of Resident/Service User)
stars
stars 18 May 2017
My husband went in for respite. Staff and management were pleasant to talk to. Nothing was too much trouble. The food was great (and my husband is very fussy about his food). Overall, he didn’t want to come home. Once again thank you Baytrees for making his stay excellent.
Review from Brenda H (Wife of Resident/Service User)