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Guildford Road, Broadbridge Heath, Horsham, RH12 3PQ
View Full Details of Buttermere HouseLatest Reviews for Buttermere House
07 August 2024
Well, my daughter has been here for six months now, she's looking radiant, the best she has ever looked. She's so happy and so contented, that's down to the manager and her team. The food is excellent, the home is spotless. When I go to visit, always a lovely smile from all staff, it's not like a care home, it's home from home. My daughter is always doing something, doing her colouring, gardening, going out for walks, going to get an ice cream, I could go on. When I found Buttermere House, I thought I had died and gone to heaven.
30 July 2024
My daughter has lived at Buttermere House for over ten years and she loves it there! It definitely is her home and she loves being part of the "Buttermere family". The manager is amazing and you can tell how much she cares for all the residents and she runs the home very efficiently. All the staff are so friendly and keep me up-to-date with everything relating to my daughter. The home is clean and tidy and if there is something to celebrate, an event, birthday, etc. the home is decorated and everyone joins in. The garden and surrounding area is amazing with so much space which suits my daughter as she loves being outside and going for long walks in a very safe environment.
29 July 2024
My brother goes here and is very happy. It is the best care home he has been in throughout his life and we are very glad that he is there. We are very thankful to the Buttermere House staff for all of the wonderful care they provide! My brother is very well treated and looked after and you can tell that he loves it there which is so nice! Thank you Buttermere.
29 July 2024
We are extremely happy with the level of care provided to our relative at Buttermere House. The facilities and staff are great and it's very reassuring to see the level of care and commitment is excellent.
29 July 2024
Buttermere House continues to exceed my expectations in every way for the care of my brother. It's fantastic to see him happy, relaxed and in great health when we visit him or do family video calls every week. The staff are personable, they clearly care about the residents who they work tirelessly to care for. My brother has been at Buttermere for several years now and I continue to be comforted knowing he's living a happy life in a great environment with caring people.
26 July 2024
The place is clean and it is a good location. The service and care are good so we can trust our son is kept safe. The staff are caring and reliable and look out for the resident's best interests.
26 July 2024
Buttermere House has been home to my son for a long time and is absolutely brilliant. It truly is a home for him with fantastic carers who look after him so well. He lives with 7 other people and is very happy. All his needs are met with care and consideration. The staff go out of their way to make sure he is happy. He loves aeroplanes so they take him to a little airport nearby to watch the planes. They go out on outings and plan trips to places that the residents will enjoy. When we visit him we always feel welcomed and it is very evident that the home Is a happy relaxed (but safe) environment.
14 December 2023
I have found this to be a perfect care home for my sister. The staff fully understand her needs, which are many, including autism. They understand the importance of a timely routine and are able to constantly reassure. The staff understand the importance of stimulation and as such my sister is very happy living at Buttermere House. She enjoys an excellent room and very easy wheelchair access throughout the home. The home is always kept spotless. Trips out are varied and frequent which she really enjoys.
07 December 2023
Clean, warm and welcoming good food. Carers and Manager meeting the needs of every individual. Spacious, lovely surroundings, set in the countryside near to Horsham. Good parking and facilities, spa bath and soft play area. Use of a company minibus for outings.
07 December 2023
I visit regularly, every few weeks. The residents are very well cared for by the staff. The home is clean and tidy. The staff are friendly, polite and welcoming. There’s a cosy and warm atmosphere inside. The surrounding gardens and grounds are a joy to walk around. My daughter really enjoys her walks around the estate and beyond. I’m confident that she is happy there. The residents and staff are like a big family. At Christmas, Easter, Halloween, birthdays and other special occasions, the staff do a great job decorating the home. The summer BBQs are also fun to attend.
26 October 2022
My grandson lives at Buttermere House with several other people. I love going to visit him there because it's such a friendly place to be. We walk him around the lovely, spacious grounds in his wheelchair and he is so happy. All the staff are particularly welcoming. It is an ideal place for him to live, meeting all his needs, which is a great comfort to me.
25 October 2022
My sister has been at Buttermere house for 10 plus years. The staff are fantastic at dealing with her specific needs as well as the other children that are in the house. As well as the care, the location is well suited for my sister who loves the outside but needs a safe environment away from roads etc. All the staff are friendly and professional which creates an amazing environment for my sister to thrive in.
25 October 2022
Buttermere House has such a welcoming environment and is located in the most fantastic area - the fresh air, open fields and beautiful green scenery make the home a truly safe place for all people; carers, residents and visitors. I honestly cannot praise the carers enough, their support gives the residents opportunities to be a part of meaningful experiences whilst ensuring all healthcare needs are met. Everyone takes great care of all the residents and there is always a positive energy as soon as you walk in. I genuinely feel confident that my family member is safe and happy at her home with Buttermere.
27 January 2022
I am very pleased with the care provided at Buttermere House. The staff are kind, caring and take time to really get to know the residents so that they can best support them. Any requests made to staff have always been acted upon promptly. I am confident that my family member is happy, safe and is being well looked after.
Latest Reviews for Buttermere House
07 August 2024
Well, my daughter has been here for six months now, she's looking radiant, the best she has ever looked. She's so happy and so contented, that's down to the manager and her team. The food is excellent, the home is spotless. When I go to visit, always a lovely smile from all staff, it's not like a care home, it's home from home. My daughter is always doing something, doing her colouring, gardening, going out for walks, going to get an ice cream, I could go on. When I found Buttermere House, I thought I had died and gone to heaven.
30 July 2024
My daughter has lived at Buttermere House for over ten years and she loves it there! It definitely is her home and she loves being part of the "Buttermere family". The manager is amazing and you can tell how much she cares for all the residents and she runs the home very efficiently. All the staff are so friendly and keep me up-to-date with everything relating to my daughter. The home is clean and tidy and if there is something to celebrate, an event, birthday, etc. the home is decorated and everyone joins in. The garden and surrounding area is amazing with so much space which suits my daughter as she loves being outside and going for long walks in a very safe environment.
29 July 2024
My brother goes here and is very happy. It is the best care home he has been in throughout his life and we are very glad that he is there. We are very thankful to the Buttermere House staff for all of the wonderful care they provide! My brother is very well treated and looked after and you can tell that he loves it there which is so nice! Thank you Buttermere.
29 July 2024
We are extremely happy with the level of care provided to our relative at Buttermere House. The facilities and staff are great and it's very reassuring to see the level of care and commitment is excellent.
29 July 2024
Buttermere House continues to exceed my expectations in every way for the care of my brother. It's fantastic to see him happy, relaxed and in great health when we visit him or do family video calls every week. The staff are personable, they clearly care about the residents who they work tirelessly to care for. My brother has been at Buttermere for several years now and I continue to be comforted knowing he's living a happy life in a great environment with caring people.
26 July 2024
The place is clean and it is a good location. The service and care are good so we can trust our son is kept safe. The staff are caring and reliable and look out for the resident's best interests.
26 July 2024
Buttermere House has been home to my son for a long time and is absolutely brilliant. It truly is a home for him with fantastic carers who look after him so well. He lives with 7 other people and is very happy. All his needs are met with care and consideration. The staff go out of their way to make sure he is happy. He loves aeroplanes so they take him to a little airport nearby to watch the planes. They go out on outings and plan trips to places that the residents will enjoy. When we visit him we always feel welcomed and it is very evident that the home Is a happy relaxed (but safe) environment.
14 December 2023
I have found this to be a perfect care home for my sister. The staff fully understand her needs, which are many, including autism. They understand the importance of a timely routine and are able to constantly reassure. The staff understand the importance of stimulation and as such my sister is very happy living at Buttermere House. She enjoys an excellent room and very easy wheelchair access throughout the home. The home is always kept spotless. Trips out are varied and frequent which she really enjoys.
07 December 2023
Clean, warm and welcoming good food. Carers and Manager meeting the needs of every individual. Spacious, lovely surroundings, set in the countryside near to Horsham. Good parking and facilities, spa bath and soft play area. Use of a company minibus for outings.
07 December 2023
I visit regularly, every few weeks. The residents are very well cared for by the staff. The home is clean and tidy. The staff are friendly, polite and welcoming. There’s a cosy and warm atmosphere inside. The surrounding gardens and grounds are a joy to walk around. My daughter really enjoys her walks around the estate and beyond. I’m confident that she is happy there. The residents and staff are like a big family. At Christmas, Easter, Halloween, birthdays and other special occasions, the staff do a great job decorating the home. The summer BBQs are also fun to attend.
26 October 2022
My grandson lives at Buttermere House with several other people. I love going to visit him there because it's such a friendly place to be. We walk him around the lovely, spacious grounds in his wheelchair and he is so happy. All the staff are particularly welcoming. It is an ideal place for him to live, meeting all his needs, which is a great comfort to me.
25 October 2022
My sister has been at Buttermere house for 10 plus years. The staff are fantastic at dealing with her specific needs as well as the other children that are in the house. As well as the care, the location is well suited for my sister who loves the outside but needs a safe environment away from roads etc. All the staff are friendly and professional which creates an amazing environment for my sister to thrive in.
25 October 2022
Buttermere House has such a welcoming environment and is located in the most fantastic area - the fresh air, open fields and beautiful green scenery make the home a truly safe place for all people; carers, residents and visitors. I honestly cannot praise the carers enough, their support gives the residents opportunities to be a part of meaningful experiences whilst ensuring all healthcare needs are met. Everyone takes great care of all the residents and there is always a positive energy as soon as you walk in. I genuinely feel confident that my family member is safe and happy at her home with Buttermere.
27 January 2022
I am very pleased with the care provided at Buttermere House. The staff are kind, caring and take time to really get to know the residents so that they can best support them. Any requests made to staff have always been acted upon promptly. I am confident that my family member is happy, safe and is being well looked after.