Submit a Review for Oak Lodge Nursing Home
2 Silverdale Road, Burgess Hill, RH15 0EF
View Full Details of Oak Lodge Nursing HomeLatest Reviews for Oak Lodge Nursing Home
11 March 2025
Dad was placed at Oak Lodge Nursing Home as an emergency placement without even seeing it. Despite his initial worry's he settled well, got to know the staff and felt happy, comfortable and well cared for. The staff couldn't have been better, getting to know him, listening to him, and treating him with respect. He enjoyed the company of the other residents, visits from the local nursery and joined in with the entertainment. Dad was having a wonderful time celebrating with his family when he unexpectedly passed away. The staff were so kind to us all, a heartfelt thank you to you all for taking good care of Dad in his final months.
16 September 2024
My Mother was a resident for 9 months till she passed away. During that time she was cared for to the highest possible standards by dedicated and skilled professionals, but equally importantly she was shown genuine love and respect by a team of unbelievably big-hearted special people. Every single member of staff, no matter what their job, from cleaners to managers, demonstrated a dedication to making the resident's lives as comfortable, dignified and joyful as possible. This only increased as my mother approached the end of her journey with the same care also being shown to myself and my family.
04 September 2024
Mum was cared for at Oak Lodge for her final 3 months following a life-changing stroke. The team were so kind and caring, treating Mum with dignity and respect. They did everything they could to keep her comfortable and take care of her individual needs. They looked after both Mum and myself during her final days and hours with compassion and kindness.
19 June 2024
My heartfelt thanks to the staff of Oaklodge for there care of my father this year, he passed away in June and was with staff members he trusted and felt safe with. The care and attention he was exposed to over his last few months was excellent with staff going beyond the norm to assist and make his life comfortable.
10 April 2024
My beloved husband was in Oak Lodge Nursing Home for 15 months and received the best care from everyone working in the home from the top to the bottom. The nurses and carers were so kind and very caring especially as my husband was not mobile, nothing was too much trouble. I chose Oak Lodge Nursing Home for my husband as I had received at least half a dozen personal recommendations, all of them emphasizing the good care which I particularly wanted and am so pleased I did. I am happy to recommend anybody if they are looking for a cosy and reasonably priced home with great care.
05 April 2024
My dad moved to the care home in February 2023, and died 16th March 2024, during his time there I found the staff to be very friendly and caring. They made sure my dad was kept clean, tidy and comfortable and always kept us well informed of any issue. I would highly recommend this care home.
22 March 2024
My mother was a resident of Oak Lodge for 8 months before her passing. During that time she was treated and cared for with the utmost respect and understanding. The management and staff were excellent and I must thank them for the care, kindness, and compassion given during that time, not only to my mother but to our family as well.
13 March 2024
What a great experience we had using this care facility. My auntie was unfortunately on end-of-life care and brought into the care of this home. The home was clean, tidy and the staff very attentive to the needs of not just the resident but also her family. They ensured all medications were available and knew exactly when these were to be given. The manager and the team were kind and compassionate and when the time came called us to be at my auntie's bedside to ensure she wasn’t alone when she passed away. As a family were couldn’t have asked for a kinder and compassionate place to allow my auntie to slip away peacefully and without pain.
21 September 2023
The management and staff at Oak Lodge Nursing Home have a very caring attitude towards their residents and families. My mother was treated with kindness and respect by the nurses and staff and always dressed in clean clothes and bed covers. Staff explained all procedures to her and took the time to listen to her replies. Mum was usually visited three times a week by members of the family and we got to know the staff and had confidence that she was being well looked after. I was very grateful to Oak Lodge Nursing Home for providing a welcoming place of love and dignity for Mum.
04 July 2023
Caring, understanding staff and manager - good humour. Welcoming at all times. Resident concerned was bedridden due to the spine. All carers were gentle and professional when personal care was carried out. Special diet was needed, made with flavour and care. Some rooms downstairs are a little small, some with limited open views. We were very fortunate to have a good room at first, then able to move to a better, brighter room after a few weeks.
21 June 2023
My mum was a resident at Oaklodge for eight months. I thought the care and attention she received was very good. We found the staff very friendly, accommodating and caring towards my mother during her time as a resident. I was kept informed and included at all times of her health needs. I would have no hesitation in recommending Oaklodge.
04 January 2023
I would highly recommend Oaklodge Nursing Home. My mum was a resident there for several years, and she received such wonderful care. The management and staff are exceptional. They are hardworking, kind, caring and accommodating to both residents and their families. I feel very lucky to have chosen Oaklodge for my mum. Five glowing stars from me!
20 October 2022
My mum was resident for fifteen years and throughout this time was treated with care, dignity and kindness. The staff were always keen to help and support as well as being open and honest with all dealings. I feel we were very lucky to have chosen Oak Lodge and for Mum to get the attention and support she needed.
19 October 2022
The care and support of all staff is lovely and my sister and I found our mum was very well looked after and made comfortable. A small and friendly nursing home, ideal for an older person for respite and end of life care. The staff were all professional and caring. Would recommend this home for its welcoming atmosphere and everyone works well as a team, making it a successful place for residents. Where they are well looked after for their needs.
12 September 2022
Mum was admitted to hospital September 2021 and transferred to Oaklodge January 2022. At the time she was immobile, couldnt stand or take a step, without significant support. She was confused and malnourished and required support with all activities. Within a few days of being at Oaklodge the family noticed an improvement in Mums mental and physical state. She had subsequently gone from strength to strength and today we waved goodbye to the staff as she is now recovered sufficiently to come and live with me. The staff have all been kind compassionate and accommodating - we wouldnt be where we are today without their professional help.
20 September 2021
All management and staff are extremely kind and courteous. Nothing is too much trouble for them. We have been treated with empathy during the pandemic, making a difficult situation more bearable.
13 July 2021
My husband could not have been looked after better. He was always cared for with gentleness and dignity. I could not have asked for more. They also looked after myself and our son.
05 April 2021
Very caring and kind. Nothing is too much trouble. Room was clean and newly furnished. An extra long bed was specially ordered for the patient to make my father's stay comfortable. My family were very pleased with his care.
22 February 2019
Oak Lodge generates a very caring environment where staff treat each resident with much kindness. From my first contact with management to engagement with all the team they have all played their part in making my mum’s necessary move from her own home in January 2017 into care as easy as it could be and I have full confidence in the level of care and commitment shown by all the team in delivering this to a consistently high standard. My mum's own room is personalised and the communal areas are bright and airy encouraging social interaction. There is an activities coordinator who is great interacting with residents both as a group and individually. There are other guest activities together with an annual summer bbq and Christmas party where residents, with their family and friends together with the team, can all socialise together, the former is held in the well-maintained gardens where residents can enjoy time outside in the warmer months. Thanks to all the team for their dedication
25 January 2019
My husband who has Parkinson's disease and Lewy-body dementia was transferred from another home to Oak Lodge Nursing Home six weeks ago. In that time I have witnessed a remarkable improvement in his general appearance, his mood, his wellbeing, his humour and his concentration has improved too. I can't speak highly enough of the level of care and attention he receives from all members of staff at every level. It has made a huge difference already to his life, and mine! Thank you, Oak Lodge Nursing Home.
Latest Reviews for Oak Lodge Nursing Home
11 March 2025
Dad was placed at Oak Lodge Nursing Home as an emergency placement without even seeing it. Despite his initial worry's he settled well, got to know the staff and felt happy, comfortable and well cared for. The staff couldn't have been better, getting to know him, listening to him, and treating him with respect. He enjoyed the company of the other residents, visits from the local nursery and joined in with the entertainment. Dad was having a wonderful time celebrating with his family when he unexpectedly passed away. The staff were so kind to us all, a heartfelt thank you to you all for taking good care of Dad in his final months.
16 September 2024
My Mother was a resident for 9 months till she passed away. During that time she was cared for to the highest possible standards by dedicated and skilled professionals, but equally importantly she was shown genuine love and respect by a team of unbelievably big-hearted special people. Every single member of staff, no matter what their job, from cleaners to managers, demonstrated a dedication to making the resident's lives as comfortable, dignified and joyful as possible. This only increased as my mother approached the end of her journey with the same care also being shown to myself and my family.
04 September 2024
Mum was cared for at Oak Lodge for her final 3 months following a life-changing stroke. The team were so kind and caring, treating Mum with dignity and respect. They did everything they could to keep her comfortable and take care of her individual needs. They looked after both Mum and myself during her final days and hours with compassion and kindness.
19 June 2024
My heartfelt thanks to the staff of Oaklodge for there care of my father this year, he passed away in June and was with staff members he trusted and felt safe with. The care and attention he was exposed to over his last few months was excellent with staff going beyond the norm to assist and make his life comfortable.
10 April 2024
My beloved husband was in Oak Lodge Nursing Home for 15 months and received the best care from everyone working in the home from the top to the bottom. The nurses and carers were so kind and very caring especially as my husband was not mobile, nothing was too much trouble. I chose Oak Lodge Nursing Home for my husband as I had received at least half a dozen personal recommendations, all of them emphasizing the good care which I particularly wanted and am so pleased I did. I am happy to recommend anybody if they are looking for a cosy and reasonably priced home with great care.
05 April 2024
My dad moved to the care home in February 2023, and died 16th March 2024, during his time there I found the staff to be very friendly and caring. They made sure my dad was kept clean, tidy and comfortable and always kept us well informed of any issue. I would highly recommend this care home.
22 March 2024
My mother was a resident of Oak Lodge for 8 months before her passing. During that time she was treated and cared for with the utmost respect and understanding. The management and staff were excellent and I must thank them for the care, kindness, and compassion given during that time, not only to my mother but to our family as well.
13 March 2024
What a great experience we had using this care facility. My auntie was unfortunately on end-of-life care and brought into the care of this home. The home was clean, tidy and the staff very attentive to the needs of not just the resident but also her family. They ensured all medications were available and knew exactly when these were to be given. The manager and the team were kind and compassionate and when the time came called us to be at my auntie's bedside to ensure she wasn’t alone when she passed away. As a family were couldn’t have asked for a kinder and compassionate place to allow my auntie to slip away peacefully and without pain.
21 September 2023
The management and staff at Oak Lodge Nursing Home have a very caring attitude towards their residents and families. My mother was treated with kindness and respect by the nurses and staff and always dressed in clean clothes and bed covers. Staff explained all procedures to her and took the time to listen to her replies. Mum was usually visited three times a week by members of the family and we got to know the staff and had confidence that she was being well looked after. I was very grateful to Oak Lodge Nursing Home for providing a welcoming place of love and dignity for Mum.
04 July 2023
Caring, understanding staff and manager - good humour. Welcoming at all times. Resident concerned was bedridden due to the spine. All carers were gentle and professional when personal care was carried out. Special diet was needed, made with flavour and care. Some rooms downstairs are a little small, some with limited open views. We were very fortunate to have a good room at first, then able to move to a better, brighter room after a few weeks.
21 June 2023
My mum was a resident at Oaklodge for eight months. I thought the care and attention she received was very good. We found the staff very friendly, accommodating and caring towards my mother during her time as a resident. I was kept informed and included at all times of her health needs. I would have no hesitation in recommending Oaklodge.
04 January 2023
I would highly recommend Oaklodge Nursing Home. My mum was a resident there for several years, and she received such wonderful care. The management and staff are exceptional. They are hardworking, kind, caring and accommodating to both residents and their families. I feel very lucky to have chosen Oaklodge for my mum. Five glowing stars from me!
20 October 2022
My mum was resident for fifteen years and throughout this time was treated with care, dignity and kindness. The staff were always keen to help and support as well as being open and honest with all dealings. I feel we were very lucky to have chosen Oak Lodge and for Mum to get the attention and support she needed.
19 October 2022
The care and support of all staff is lovely and my sister and I found our mum was very well looked after and made comfortable. A small and friendly nursing home, ideal for an older person for respite and end of life care. The staff were all professional and caring. Would recommend this home for its welcoming atmosphere and everyone works well as a team, making it a successful place for residents. Where they are well looked after for their needs.
12 September 2022
Mum was admitted to hospital September 2021 and transferred to Oaklodge January 2022. At the time she was immobile, couldnt stand or take a step, without significant support. She was confused and malnourished and required support with all activities. Within a few days of being at Oaklodge the family noticed an improvement in Mums mental and physical state. She had subsequently gone from strength to strength and today we waved goodbye to the staff as she is now recovered sufficiently to come and live with me. The staff have all been kind compassionate and accommodating - we wouldnt be where we are today without their professional help.
20 September 2021
All management and staff are extremely kind and courteous. Nothing is too much trouble for them. We have been treated with empathy during the pandemic, making a difficult situation more bearable.
13 July 2021
My husband could not have been looked after better. He was always cared for with gentleness and dignity. I could not have asked for more. They also looked after myself and our son.
05 April 2021
Very caring and kind. Nothing is too much trouble. Room was clean and newly furnished. An extra long bed was specially ordered for the patient to make my father's stay comfortable. My family were very pleased with his care.
22 February 2019
Oak Lodge generates a very caring environment where staff treat each resident with much kindness. From my first contact with management to engagement with all the team they have all played their part in making my mum’s necessary move from her own home in January 2017 into care as easy as it could be and I have full confidence in the level of care and commitment shown by all the team in delivering this to a consistently high standard. My mum's own room is personalised and the communal areas are bright and airy encouraging social interaction. There is an activities coordinator who is great interacting with residents both as a group and individually. There are other guest activities together with an annual summer bbq and Christmas party where residents, with their family and friends together with the team, can all socialise together, the former is held in the well-maintained gardens where residents can enjoy time outside in the warmer months. Thanks to all the team for their dedication
25 January 2019
My husband who has Parkinson's disease and Lewy-body dementia was transferred from another home to Oak Lodge Nursing Home six weeks ago. In that time I have witnessed a remarkable improvement in his general appearance, his mood, his wellbeing, his humour and his concentration has improved too. I can't speak highly enough of the level of care and attention he receives from all members of staff at every level. It has made a huge difference already to his life, and mine! Thank you, Oak Lodge Nursing Home.