Latest Reviews for Upper Mead
18 December 2024
He is in this nursing home as he needs palliative care. This home is wonderful, all bright and clean. The rooms are all lovely (cleaning every day). All the staff are excellent all very kind and caring. My husband could not be looked after any better. Thank you.
12 December 2024
Thank you for all your care and kindness to my uncle. You all go beyond loveliness, so thoughtful. Thank you again!
21 November 2024
My mother was placed with Upper Mead in January as an emergency placement. The placement was longer than I hoped, but the care and support given by all the staff at Upper Mead was exceptional, not only for my mother but also for my father when he came to visit. My thanks also to two members of staff within management who were very kind and supportive in guiding me through difficult times. I am extremely grateful to every single member of the staff at Upper Mead, who are truly very special people.
14 August 2024
Happy home. Staff kind, helpful. Food good.
31 July 2024
My husband is staying with Upper Mead who we think are the very best. The manager and her team go out of their way to give their very best which makes a very happy camp. So a big thank you to all. Kind regards.
07 June 2024
Great staff who really care epitomize Upper Mead Care Home. The manager has an open-door policy and is always happy to help. All the staff are wonderful.
07 June 2024
The staff are all lovely and happy to help. All are personable and friendly.
03 June 2024
All the staff at Upper Mead are so kind and efficient. My husband is always clean and dressed very well and always shaved. The whole care home is kept clean and tidy.
10 May 2024
My mother has been at Upper Mead since October 2015. She has always been looked after very well and is very happy there. The continuity of the staff and nurses caring for her has helped tremendously. Thank you!
08 May 2024
Upper Mead have been amazing. I couldn’t have asked for a better home for Grandma to live in - the staff have gone above and beyond, and Grandma has referred to everyone here as her second family. All the staff are so friendly and always have a smile on their faces when greeting and carrying out care. The staff have also treated my Grandad (who doesn’t live at Upper Mead) with such care and compassion. I highly recommend Upper Mead.
29 April 2024
My mother came to Upper Mead in December 2023 following complications of a stroke. She was nursed until April 24, when she sadly passed away. The care and kindness of the team at Upper Mead was second to none. The care was very personal and our family were very supportive through this time, kept informed every step and nothing was too much trouble. I cannot recommend Upper Mead enough for the care of the elderly. Thank you so much for all you did for Mum.
05 January 2024
This is an update to the review that I made in January of this year. My mother sadly passed away in August after a long illness. This review is about the end-of-life care she received and the wonderful care and support the manager and her staff provided for me and my family. The members of staff all work as a team and anticipate issues before they become problems. It was a comfort to me to know that she was never alone during those last few weeks when I wasn't there. I visited regularly and felt that they were looking after me as much as my mother. There are too many members of staff that I could single out for praise so I won't but they work very hard and nothing was ever too much trouble. Having said that, I must mention the manager's experience and management style as key to this well-run home. We always joked that she could hear a pin drop from the other side of a wall. Thank you to them all for making those last few weeks bearable.
17 April 2023
Dad has been at Upper Mead for five months. I give them 10/10 for excellent and compassionate care by the management team headed by the manager, the superb and professional nursing team, the compassionate carers, kitchen staff, cleaners and laundry ladies and the ever-ready maintenance team. Dad is well looked after 24/7 in what is now his home from home. The genuine quality of friendliness and happiness in Upper Mead is palpable.
15 March 2023
Since my mother has moved into Upper Mead, she has been happy and well cared for. I find that the staff are always friendly, courteous and professional. Mum receives a good standard of care. I have observed that the home priorities health and safety and it is clean, without being clinical. I am particularly impressed with the amount of varied activities taking place. The lounge/dining area where these take place, has a happy, homely and relaxed atmosphere. Well done to all the staff who work so hard to keep the residents happy and well.
21 February 2023
My mother has been resident in Upper Mead since July 2022 and my father has just been admitted (January 2023). I do have experience of other nursing homes (three including Upper Mead) Upper Mead is the best by far. It has a lovely atmosphere. The staff are lovely and the ladies who manage the home are brilliant. I cannot speak highly enough of this nursing home.
16 January 2023
We were so lucky that Upper Mead had a vacancy just when we needed it most! The staff are so friendly and kind and the care my mum receives is the best! We visit regularly and there is always a different activity going on for the residents! The home always has a calm and relaxed atmosphere. Would highly recommend.
13 January 2023
The care given to my dad was excellent. The staff are just lovely, and that shows in the way they are with the residents, who are all happy and looked after. The whole team show a great level of empathy and understanding; nothing is too much trouble. Highly recommended.
19 April 2022
My husband entered Upper Mead in November 2020 when his care needs exceeded what I was able to give him at home. It was difficult for me to “let go” after 20 years of caring but seeing that my husband settled in straight away, was happy and well cared for, made it so much easier for me. The staff are friendly, welcoming, professional and caring and my husband is always treated with respect and dignity. During a period of illness last summer he received every nursing care and medical attention and I was always kept informed. Upper Mead has a real feeling of being home, rather than “a home” and my husband enjoys the activities that are on offer, particularly the regular singing sessions. I have been impressed by the professionalism of the staff who have balanced the need to keep the residents safe during the pandemic with the need for them to live their lives to the full. I am now able to enjoy spending time with my husband, knowing that his needs are being met.
19 April 2022
My sister transferred to Upper Mead Care Home from another care home a month ago and I must say that the transformation this has made in her life has been fantastic. She has been really welcomed and has become her old self again. She holds herself differently, is more happy, focussed and engaged and has rediscovered a sense of purpose in befriending another woman with acute difficulties. The team at Upper Mead have been really kind and pragmatic and have made personal connections with her across the whole range of roles. I feel that I could not have made a better move for her, which is a tremendous relief for me. The buildings and layout are really good, the food is excellent and the activities team are bright and engaging. Her personal care has improved a lot and she looks so much better. They get her quirky sense of humour. She says that “it is all really rather wonderful“ which is very high praise coming from her. Visiting is easy and nice in all weathers.
08 December 2020
Mum has been in Upper Mead for over 2-years and has been very well cared for. When we went into lockdown in March, I was very concerned how Mum would cope without any visitors as she loves to see people, but the staff have been fantastic and looked after her as part of a family rather than just a resident, and because of this, she has remained content and stimulated which is so important for someone with dementia. When I see Mum, she is always clean and tidy and smiling (apart from the odd grumpy day), and I feel confident she is being well looked after, which gives me great peace of mind. The staff have to work incredibly hard but are always cheerful and approachable. If I have any issues, I know they will be listened to and feel able to talk to the management freely. After visits, Mum is happy to return to the main seating area, which she recognises as home, and this is a real measure of how well she has been looked after.
Latest Reviews for Upper Mead
18 December 2024
He is in this nursing home as he needs palliative care. This home is wonderful, all bright and clean. The rooms are all lovely (cleaning every day). All the staff are excellent all very kind and caring. My husband could not be looked after any better. Thank you.
12 December 2024
Thank you for all your care and kindness to my uncle. You all go beyond loveliness, so thoughtful. Thank you again!
21 November 2024
My mother was placed with Upper Mead in January as an emergency placement. The placement was longer than I hoped, but the care and support given by all the staff at Upper Mead was exceptional, not only for my mother but also for my father when he came to visit. My thanks also to two members of staff within management who were very kind and supportive in guiding me through difficult times. I am extremely grateful to every single member of the staff at Upper Mead, who are truly very special people.
14 August 2024
Happy home. Staff kind, helpful. Food good.
31 July 2024
My husband is staying with Upper Mead who we think are the very best. The manager and her team go out of their way to give their very best which makes a very happy camp. So a big thank you to all. Kind regards.
07 June 2024
Great staff who really care epitomize Upper Mead Care Home. The manager has an open-door policy and is always happy to help. All the staff are wonderful.
07 June 2024
The staff are all lovely and happy to help. All are personable and friendly.
03 June 2024
All the staff at Upper Mead are so kind and efficient. My husband is always clean and dressed very well and always shaved. The whole care home is kept clean and tidy.
10 May 2024
My mother has been at Upper Mead since October 2015. She has always been looked after very well and is very happy there. The continuity of the staff and nurses caring for her has helped tremendously. Thank you!
08 May 2024
Upper Mead have been amazing. I couldn’t have asked for a better home for Grandma to live in - the staff have gone above and beyond, and Grandma has referred to everyone here as her second family. All the staff are so friendly and always have a smile on their faces when greeting and carrying out care. The staff have also treated my Grandad (who doesn’t live at Upper Mead) with such care and compassion. I highly recommend Upper Mead.
29 April 2024
My mother came to Upper Mead in December 2023 following complications of a stroke. She was nursed until April 24, when she sadly passed away. The care and kindness of the team at Upper Mead was second to none. The care was very personal and our family were very supportive through this time, kept informed every step and nothing was too much trouble. I cannot recommend Upper Mead enough for the care of the elderly. Thank you so much for all you did for Mum.
05 January 2024
This is an update to the review that I made in January of this year. My mother sadly passed away in August after a long illness. This review is about the end-of-life care she received and the wonderful care and support the manager and her staff provided for me and my family. The members of staff all work as a team and anticipate issues before they become problems. It was a comfort to me to know that she was never alone during those last few weeks when I wasn't there. I visited regularly and felt that they were looking after me as much as my mother. There are too many members of staff that I could single out for praise so I won't but they work very hard and nothing was ever too much trouble. Having said that, I must mention the manager's experience and management style as key to this well-run home. We always joked that she could hear a pin drop from the other side of a wall. Thank you to them all for making those last few weeks bearable.
17 April 2023
Dad has been at Upper Mead for five months. I give them 10/10 for excellent and compassionate care by the management team headed by the manager, the superb and professional nursing team, the compassionate carers, kitchen staff, cleaners and laundry ladies and the ever-ready maintenance team. Dad is well looked after 24/7 in what is now his home from home. The genuine quality of friendliness and happiness in Upper Mead is palpable.
15 March 2023
Since my mother has moved into Upper Mead, she has been happy and well cared for. I find that the staff are always friendly, courteous and professional. Mum receives a good standard of care. I have observed that the home priorities health and safety and it is clean, without being clinical. I am particularly impressed with the amount of varied activities taking place. The lounge/dining area where these take place, has a happy, homely and relaxed atmosphere. Well done to all the staff who work so hard to keep the residents happy and well.
21 February 2023
My mother has been resident in Upper Mead since July 2022 and my father has just been admitted (January 2023). I do have experience of other nursing homes (three including Upper Mead) Upper Mead is the best by far. It has a lovely atmosphere. The staff are lovely and the ladies who manage the home are brilliant. I cannot speak highly enough of this nursing home.
16 January 2023
We were so lucky that Upper Mead had a vacancy just when we needed it most! The staff are so friendly and kind and the care my mum receives is the best! We visit regularly and there is always a different activity going on for the residents! The home always has a calm and relaxed atmosphere. Would highly recommend.
13 January 2023
The care given to my dad was excellent. The staff are just lovely, and that shows in the way they are with the residents, who are all happy and looked after. The whole team show a great level of empathy and understanding; nothing is too much trouble. Highly recommended.
19 April 2022
My husband entered Upper Mead in November 2020 when his care needs exceeded what I was able to give him at home. It was difficult for me to “let go” after 20 years of caring but seeing that my husband settled in straight away, was happy and well cared for, made it so much easier for me. The staff are friendly, welcoming, professional and caring and my husband is always treated with respect and dignity. During a period of illness last summer he received every nursing care and medical attention and I was always kept informed. Upper Mead has a real feeling of being home, rather than “a home” and my husband enjoys the activities that are on offer, particularly the regular singing sessions. I have been impressed by the professionalism of the staff who have balanced the need to keep the residents safe during the pandemic with the need for them to live their lives to the full. I am now able to enjoy spending time with my husband, knowing that his needs are being met.
19 April 2022
My sister transferred to Upper Mead Care Home from another care home a month ago and I must say that the transformation this has made in her life has been fantastic. She has been really welcomed and has become her old self again. She holds herself differently, is more happy, focussed and engaged and has rediscovered a sense of purpose in befriending another woman with acute difficulties. The team at Upper Mead have been really kind and pragmatic and have made personal connections with her across the whole range of roles. I feel that I could not have made a better move for her, which is a tremendous relief for me. The buildings and layout are really good, the food is excellent and the activities team are bright and engaging. Her personal care has improved a lot and she looks so much better. They get her quirky sense of humour. She says that “it is all really rather wonderful“ which is very high praise coming from her. Visiting is easy and nice in all weathers.
08 December 2020
Mum has been in Upper Mead for over 2-years and has been very well cared for. When we went into lockdown in March, I was very concerned how Mum would cope without any visitors as she loves to see people, but the staff have been fantastic and looked after her as part of a family rather than just a resident, and because of this, she has remained content and stimulated which is so important for someone with dementia. When I see Mum, she is always clean and tidy and smiling (apart from the odd grumpy day), and I feel confident she is being well looked after, which gives me great peace of mind. The staff have to work incredibly hard but are always cheerful and approachable. If I have any issues, I know they will be listened to and feel able to talk to the management freely. After visits, Mum is happy to return to the main seating area, which she recognises as home, and this is a real measure of how well she has been looked after.