Submit a Review for Orchard House Care Home
107 Money Bank, Wisbech, PE13 2JF
View Full Details of Orchard House Care HomeLatest Reviews for Orchard House Care Home
28 January 2025
The birthday party put on for my mum was amazing. All the staff involved have been great and the thought and effort put in was class A
22 January 2025
Orchard House Care Home are a spectacular team of carers, my mother moved here after an emergency care home move and they have been so welcoming to her and our family. The standard of living at orchard house is exceptional and the quality of care is amazing as everyone there is just so lovely. Unfortunately my mother's birthday was spent in hospital but she is now being looked after in the care of Orchard House again and when she returned they organised a party for her and our family in a private room and they had a birthday cake made for her too. Couldn't ask for better service and care, they have just been wonderful.
20 January 2025
The Orchard House Care Home team are truly amazing. Every care is taken to make sure all patrons are cared for and extra special care especially during the Christmas season. Visits from Santa (exceptional), elves and the wee donkey. My dear dad's face lit up with true joy, he loved the visits. Even though he is bed bound he still was included. Absolutely priceless memories made.
20 January 2025
Orchard House Care Home, is amazing. They go above and beyond to support their residents, with fun activities and special events. My mother in law lives here and all her support workers are so kind and fun. For her grandson's wedding, they helped her prepare and went above and beyond to make her look beautiful for the day. They have lovely facilities and a peaceful garden where they have barbecues and activities.
06 January 2025
Since my granddad has been here, we have attended a few activities that have been planned - singers, Halloween activities, children in need - everyone has really enjoyed these events. Grandad has also commented on the time he has seen the singers and people coming to see him in his room to chat to him, he has enjoyed. My family are also planning on attending the Christmas fair.
23 October 2024
The team should be proud of the work they do at Orchard House. The residents are so well cared for. My Mother-in-law is happy and safe being looked after by staff who absolutely care. Thank you all so much.
07 October 2024
I was recently told the staff were going to decorate my dad's room. I expected some new paint and maybe the curtains changed. I was wrong. they have totally personalised his room and it looks amazing. As soon as you enter you can see all his interests on the wall in paintings and accessories. My dad is so happy, the staff have been fantastic for him since he moved in.
06 August 2024
Mum is well cared for and is safe. The staff are very friendly and there is a great sense of community amongst the residents. Dad is made to feel very welcome and they enjoy spending time together. The nurses are very attentive and liaise well with the local practice.
02 August 2024
The staff very pleasant attitude, very helpful with problems, giving information about Mum without me asking. Facilities are always clean and tidy and the food seems nice (looks good). Mum has mobility problems and staff are very patient with her. The office staff are helpful when funding from the local authority was delayed.
22 July 2024
When we visit my wife's aunt the staff are always friendly. We have seen how well the staff attend to the residents, making them feel comfortable and happy.
18 July 2024
Orchard House always smells nice and fresh, all staff are very welcoming, friendly and helpful. The rooms are clean and tidy, meals and snacks are excellent. Laundry at times goes astray but the staff will always track down missing clothing. Stimulation and activities are very well thought out to suit the resident's abilities. The social gatherings and entertainment which all residents and visitors plus staff join in whether it be bingo or dancing. Any issues with minor faults, hanging pictures etc the maintenance staff deal with. Any issues the manager's door is always open.
18 July 2024
The staff are always very pleasant and helpful. Activities are brilliant as are management and entertainment. I would definitely recommend Orchard House Care Home.
16 May 2024
My mother celebrated her 103rd Birthday this month. The staff were so helpful in helping us arrange an afternoon party. The staff were very generous in supplying a birthday cake and joining in the celebration. I am very grateful for the support and goodwill which they have shown Mum and our family.
08 May 2024
I participated in the charity sing-along for each fundraiser that Orchard House organised. Fantastic atmosphere, friendly staff and clean facilities. Food and drinks were fresh. I felt relaxed and comfortable at all times. The entertainment was amazing. Everyone is happy and content.
25 April 2024
The residents, staff, friends and family all enjoyed the afternoon 'sing-a-long', which was part of the afternoon celebration of our 60th anniversary. It was lovely to see their smiling faces and their joining in with the singing. Family and friends all enjoyed the lovely refreshments.
05 March 2024
My father and I attended a company cafe today at Orchard House. It was extremely helpful. I got lots of information about local groups in the area. It gave my elderly father a chance to meet people from the community. After lots of chatting, tea and cake I came away with lots of ideas for Dad. All the staff went out of their way to make us feel welcome. They have a good understanding of the bereavement my father is experiencing after losing Mum who was a resident for several years and are continuing to support us as a family. I can not praise the staff at this home enough. They are truly part of our lives now and will continue to be so. The care they gave my mum was second to none. A wonderful place for your loved one to be. Thank you. You are all angels.
19 February 2024
Care of my mum has been excellent, staff friendly and kind. Mum has only been in Orchard House a few months, but all staff have gone out of their way to make it feel like home and encouraged her to join in social activities. Mum led a very independent life before breaking hip, and we worried that she would struggle to settle, but this has not been the case. We, her family, are sure this is down to the care and consideration of all staff.
16 February 2024
I can not say a bad word about Orchard House Care Home. I am a relative to a resident who has been at the home for over a year. The care they provide is exceptional and very clean, and the staff are amazing. Our nan is very happy here, and we wouldn’t want her to be anywhere else. There’s always something on for the residents and their families, and everyone is included. Thank you all for being amazing.
31 January 2024
All staff are very friendly and helpful, and any issues that arise are dealt with ASAP. Activity staff try very hard to keep residents entertained and happy. Very pleased.
17 January 2024
Can't praise the staff enough - such a welcoming home. The staff are always friendly and approachable. They keep us informed about Mum and quickly sort out any issues. Mum has received excellent care, and the staff are so good with her. We are so happy that she is settled and treated as part of a big family. Mum has been encouraged to join in the great activities offered.
Latest Reviews for Orchard House Care Home
28 January 2025
The birthday party put on for my mum was amazing. All the staff involved have been great and the thought and effort put in was class A
22 January 2025
Orchard House Care Home are a spectacular team of carers, my mother moved here after an emergency care home move and they have been so welcoming to her and our family. The standard of living at orchard house is exceptional and the quality of care is amazing as everyone there is just so lovely. Unfortunately my mother's birthday was spent in hospital but she is now being looked after in the care of Orchard House again and when she returned they organised a party for her and our family in a private room and they had a birthday cake made for her too. Couldn't ask for better service and care, they have just been wonderful.
20 January 2025
The Orchard House Care Home team are truly amazing. Every care is taken to make sure all patrons are cared for and extra special care especially during the Christmas season. Visits from Santa (exceptional), elves and the wee donkey. My dear dad's face lit up with true joy, he loved the visits. Even though he is bed bound he still was included. Absolutely priceless memories made.
20 January 2025
Orchard House Care Home, is amazing. They go above and beyond to support their residents, with fun activities and special events. My mother in law lives here and all her support workers are so kind and fun. For her grandson's wedding, they helped her prepare and went above and beyond to make her look beautiful for the day. They have lovely facilities and a peaceful garden where they have barbecues and activities.
06 January 2025
Since my granddad has been here, we have attended a few activities that have been planned - singers, Halloween activities, children in need - everyone has really enjoyed these events. Grandad has also commented on the time he has seen the singers and people coming to see him in his room to chat to him, he has enjoyed. My family are also planning on attending the Christmas fair.
23 October 2024
The team should be proud of the work they do at Orchard House. The residents are so well cared for. My Mother-in-law is happy and safe being looked after by staff who absolutely care. Thank you all so much.
07 October 2024
I was recently told the staff were going to decorate my dad's room. I expected some new paint and maybe the curtains changed. I was wrong. they have totally personalised his room and it looks amazing. As soon as you enter you can see all his interests on the wall in paintings and accessories. My dad is so happy, the staff have been fantastic for him since he moved in.
06 August 2024
Mum is well cared for and is safe. The staff are very friendly and there is a great sense of community amongst the residents. Dad is made to feel very welcome and they enjoy spending time together. The nurses are very attentive and liaise well with the local practice.
02 August 2024
The staff very pleasant attitude, very helpful with problems, giving information about Mum without me asking. Facilities are always clean and tidy and the food seems nice (looks good). Mum has mobility problems and staff are very patient with her. The office staff are helpful when funding from the local authority was delayed.
22 July 2024
When we visit my wife's aunt the staff are always friendly. We have seen how well the staff attend to the residents, making them feel comfortable and happy.
18 July 2024
Orchard House always smells nice and fresh, all staff are very welcoming, friendly and helpful. The rooms are clean and tidy, meals and snacks are excellent. Laundry at times goes astray but the staff will always track down missing clothing. Stimulation and activities are very well thought out to suit the resident's abilities. The social gatherings and entertainment which all residents and visitors plus staff join in whether it be bingo or dancing. Any issues with minor faults, hanging pictures etc the maintenance staff deal with. Any issues the manager's door is always open.
18 July 2024
The staff are always very pleasant and helpful. Activities are brilliant as are management and entertainment. I would definitely recommend Orchard House Care Home.
16 May 2024
My mother celebrated her 103rd Birthday this month. The staff were so helpful in helping us arrange an afternoon party. The staff were very generous in supplying a birthday cake and joining in the celebration. I am very grateful for the support and goodwill which they have shown Mum and our family.
08 May 2024
I participated in the charity sing-along for each fundraiser that Orchard House organised. Fantastic atmosphere, friendly staff and clean facilities. Food and drinks were fresh. I felt relaxed and comfortable at all times. The entertainment was amazing. Everyone is happy and content.
25 April 2024
The residents, staff, friends and family all enjoyed the afternoon 'sing-a-long', which was part of the afternoon celebration of our 60th anniversary. It was lovely to see their smiling faces and their joining in with the singing. Family and friends all enjoyed the lovely refreshments.
05 March 2024
My father and I attended a company cafe today at Orchard House. It was extremely helpful. I got lots of information about local groups in the area. It gave my elderly father a chance to meet people from the community. After lots of chatting, tea and cake I came away with lots of ideas for Dad. All the staff went out of their way to make us feel welcome. They have a good understanding of the bereavement my father is experiencing after losing Mum who was a resident for several years and are continuing to support us as a family. I can not praise the staff at this home enough. They are truly part of our lives now and will continue to be so. The care they gave my mum was second to none. A wonderful place for your loved one to be. Thank you. You are all angels.
19 February 2024
Care of my mum has been excellent, staff friendly and kind. Mum has only been in Orchard House a few months, but all staff have gone out of their way to make it feel like home and encouraged her to join in social activities. Mum led a very independent life before breaking hip, and we worried that she would struggle to settle, but this has not been the case. We, her family, are sure this is down to the care and consideration of all staff.
16 February 2024
I can not say a bad word about Orchard House Care Home. I am a relative to a resident who has been at the home for over a year. The care they provide is exceptional and very clean, and the staff are amazing. Our nan is very happy here, and we wouldn’t want her to be anywhere else. There’s always something on for the residents and their families, and everyone is included. Thank you all for being amazing.
31 January 2024
All staff are very friendly and helpful, and any issues that arise are dealt with ASAP. Activity staff try very hard to keep residents entertained and happy. Very pleased.
17 January 2024
Can't praise the staff enough - such a welcoming home. The staff are always friendly and approachable. They keep us informed about Mum and quickly sort out any issues. Mum has received excellent care, and the staff are so good with her. We are so happy that she is settled and treated as part of a big family. Mum has been encouraged to join in the great activities offered.