Submit a Review for Swan House Care Home
Swan Drive, New Road, Chatteris, PE16 6EX
View Full Details of Swan House Care HomeLatest Reviews for Swan House Care Home
11 November 2024
This care home is amazing. The staff and management are second to none. Nothing is too much trouble they treat the residents like family it's wonderful to see. My dad loves his food and always tells me the food is first class. Thank you, Swan House.
04 September 2024
After visiting my cousin in the hospital where he spent 12 weeks I was sad to see his usual happy personality had gone. I have visited him 4 times in the past 6 weeks at Swan House and his persona has changed 100%. The staff are very helpful and attentive and he has nothing but praise for them. He is very happy at Swan House and cannot praise the food enough. Overall the cleanliness, the staff and the food are excellent. Thank you for keeping him happy and comfortable.
19 August 2024
Very welcoming staff, great care and good feeling.
02 August 2024
Dad moved into Swan House in February this year. I feel he has settled really well and this is down to the committed staff. Whenever I visit all of the staff are welcoming and friendly and when I leave Swan House I know that my dad will be safe and well cared for. The food provided is excellent and all dietary requirements are catered for. I feel my dad is treated with respect and dignity. The entertainment and activities are fun too.
07 June 2024
Swan House is a very nice home, my mum has been here for a couple of years. The staff are wonderful and very kind and helpful and treat the residents with respect and dignity at all times. From what I can see on my visits, the food is very good and fresh and the cleanliness is brilliant. The decor needs to be updated but I understand this is to come now it is under new management, I personally am happy.
04 March 2024
Mum was in Swan House for almost three years and enjoyed her time there. Recently she was very poorly, but in her last days was treated very caringly and compassionately. We could not have asked for anything better. All the staff were very considerate and were also very mindful of visitors. She was always treated with dignity and respect. I only have good things to say. Great entertainment and activities too.
04 March 2024
Best care ever, staff excellent, management brilliant, love everything, Mum looks excellent.
28 February 2024
Such a friendly place. The staff have become like family. Every single person I have come in contact with has been a joy to be around. Nothing is ever too much trouble and any issues are resolved immediately and with care. I can not recommend highly enough.
23 November 2023
For the cert short time Mum was a resident here in Swan House, she settled very well. She was made very welcome and adapted to the environment well. She enjoyed the varied activities.
21 September 2023
For the short time my stepdad was at Swan House he received excellent care, pleased with his room and very friendly and caring staff.
14 September 2023
We had a review for our mother with a staff member and was quite a reassuring assessment of what the home provides and in the support plan. It was a very thorough review of our mother's current care needs and future needs.
17 August 2023
My mother recently passed away in Swan House, where she had been a resident for 9 1/2 weeks. I cannot praise the staff and management enough. My mother experienced a difficult time during her stay due to her deteriorating health, and I felt reassured and very grateful for the support and care she received throughout. The care staff were wonderful, and nothing was too much trouble. The nursing staff were also amazing and were very open and transparent with me about all aspects of my mum's ongoing care and health needs. I consider losing my mum the hardest experience, and I was so grateful she was at Swan House, where they not only gave her the best care but consistently supported me.
02 August 2023
My mum was a temporary resident at Swan House. The care was first class. All staff were very kind to my mum.
06 July 2023
My father moved into Swan House a few months ago and has settled in very well. The staff and management team have made him feel very safe and welcome and provide an impressive and reassuring level of care. It's never easy when a parent moves into a care home, but the team at Swan House have been very helpful and supportive.
11 May 2023
My mum recently passed away, having spent five years in Swan House. During this time, I have always felt she was well cared for and became very attached to lots of the carers,
27 April 2023
The care in the home is very good. All the carers and nurses are very good.
20 April 2023
I am very happy with my partner's care; she always seems very content and happy. The staff are always helpful and friendly, and it always seems a happy place to be.
13 April 2023
My husband enjoyed his stay, was well looked after and will come again.
21 March 2023
Great health care. Family atmosphere. Carers and nurses are all lovely. Lots of facilities and entertainment for the general well-being of residents and families.
13 January 2023
Such a lovely, caring group of colleagues who always treated my mum with great empathy and compassion.
Latest Reviews for Swan House Care Home
11 November 2024
This care home is amazing. The staff and management are second to none. Nothing is too much trouble they treat the residents like family it's wonderful to see. My dad loves his food and always tells me the food is first class. Thank you, Swan House.
04 September 2024
After visiting my cousin in the hospital where he spent 12 weeks I was sad to see his usual happy personality had gone. I have visited him 4 times in the past 6 weeks at Swan House and his persona has changed 100%. The staff are very helpful and attentive and he has nothing but praise for them. He is very happy at Swan House and cannot praise the food enough. Overall the cleanliness, the staff and the food are excellent. Thank you for keeping him happy and comfortable.
19 August 2024
Very welcoming staff, great care and good feeling.
02 August 2024
Dad moved into Swan House in February this year. I feel he has settled really well and this is down to the committed staff. Whenever I visit all of the staff are welcoming and friendly and when I leave Swan House I know that my dad will be safe and well cared for. The food provided is excellent and all dietary requirements are catered for. I feel my dad is treated with respect and dignity. The entertainment and activities are fun too.
07 June 2024
Swan House is a very nice home, my mum has been here for a couple of years. The staff are wonderful and very kind and helpful and treat the residents with respect and dignity at all times. From what I can see on my visits, the food is very good and fresh and the cleanliness is brilliant. The decor needs to be updated but I understand this is to come now it is under new management, I personally am happy.
04 March 2024
Mum was in Swan House for almost three years and enjoyed her time there. Recently she was very poorly, but in her last days was treated very caringly and compassionately. We could not have asked for anything better. All the staff were very considerate and were also very mindful of visitors. She was always treated with dignity and respect. I only have good things to say. Great entertainment and activities too.
04 March 2024
Best care ever, staff excellent, management brilliant, love everything, Mum looks excellent.
28 February 2024
Such a friendly place. The staff have become like family. Every single person I have come in contact with has been a joy to be around. Nothing is ever too much trouble and any issues are resolved immediately and with care. I can not recommend highly enough.
23 November 2023
For the cert short time Mum was a resident here in Swan House, she settled very well. She was made very welcome and adapted to the environment well. She enjoyed the varied activities.
21 September 2023
For the short time my stepdad was at Swan House he received excellent care, pleased with his room and very friendly and caring staff.
14 September 2023
We had a review for our mother with a staff member and was quite a reassuring assessment of what the home provides and in the support plan. It was a very thorough review of our mother's current care needs and future needs.
17 August 2023
My mother recently passed away in Swan House, where she had been a resident for 9 1/2 weeks. I cannot praise the staff and management enough. My mother experienced a difficult time during her stay due to her deteriorating health, and I felt reassured and very grateful for the support and care she received throughout. The care staff were wonderful, and nothing was too much trouble. The nursing staff were also amazing and were very open and transparent with me about all aspects of my mum's ongoing care and health needs. I consider losing my mum the hardest experience, and I was so grateful she was at Swan House, where they not only gave her the best care but consistently supported me.
02 August 2023
My mum was a temporary resident at Swan House. The care was first class. All staff were very kind to my mum.
06 July 2023
My father moved into Swan House a few months ago and has settled in very well. The staff and management team have made him feel very safe and welcome and provide an impressive and reassuring level of care. It's never easy when a parent moves into a care home, but the team at Swan House have been very helpful and supportive.
11 May 2023
My mum recently passed away, having spent five years in Swan House. During this time, I have always felt she was well cared for and became very attached to lots of the carers,
27 April 2023
The care in the home is very good. All the carers and nurses are very good.
20 April 2023
I am very happy with my partner's care; she always seems very content and happy. The staff are always helpful and friendly, and it always seems a happy place to be.
13 April 2023
My husband enjoyed his stay, was well looked after and will come again.
21 March 2023
Great health care. Family atmosphere. Carers and nurses are all lovely. Lots of facilities and entertainment for the general well-being of residents and families.
13 January 2023
Such a lovely, caring group of colleagues who always treated my mum with great empathy and compassion.