The Village Green, Orton Longueville, Peterborough, PE2 7DN
View Full Details of Barchester Longueville Court Care HomeThe staff at the home are all outstanding. Following an extended stay in hospital my mum was discharged to the care home, with a very nasty pressure ulcer. The dedication and care that team on Skylark and within the home in general, have provided for mum since her arrival has meant that the pressure ulcer has completely healed, which we never thought would be possible. All the staff are always caring, friendly and helpful and genuinely take the time to get to know the residents and their family. They are happy to help in anyway they can. Many of the staff are extremely knowledgeable about different aspects of residential care etc and are pleased to help with any queries or questions you may have. The home is spotlessly clean and the grounds and gardens delightfully maintained. The food is excellent with a wide variety of options and choices.
Super care and support for my neighbour who had a fall on the 30th December. After a stay of two-weeks in hospital with a broken hip rather than them try to manage at home, it was important to give them a little more time to recover and be cared for 24/7. The home manager was able to work with us and often when there is a crisis, it can be very frightening and the fear of the unknown is difficult for everyone - especially the person who will be the resident. I can't thank the manager enough in making this happen and the staff who are caring and who listen.
Barchester Longueville Court Care Home provides a friendly and welcoming environment and excellent care. Staff, from reception to nursing, are always open to questioning and provide answers to questions. Resident conditions, i.e. health and well-being, are regularly reported and updated to me.
The care, compassion and dedication of the team in caring for my mother in law during her declining health has been amazing. Without fail, every employee worked so hard to make her time comfortable and supported us every day that we visited. There is nothing but praise that we can say for the team. Thank you all so much.
Mum came to Barchester Longueville Court Care Home in February and slowly deteriorated until her death on 17/12. During that time, I visited three times a week. Every time, all the staff were polite and helpful, I met many carers and everyone dealt with Mum in a gentle and care-filled way. I could tell they genuinely cared for her welfare and it gave me great peace of mind that she was being so well looked after. Whether it was the cleaner, admin ladies, carer or nursing staff, the ethos set at the top filtered down to make a wonderful team. Thank you.
This home is absolutely amazing and has exceeded my expectations. From the moment you enter Barchester Longueville Court Care Home, you get the warmest greeting by everyone, especially the lovely receptionist. Refreshments are readily available for visitors and everywhere is spotlessly clean and tidy. My dear friend's room is outstanding with a homely feel and a great view. The carers are all warm and friendly and look after their residents amazingly. Nothing is too much trouble. We have seen my friend grow in health and well-being due to their outstanding care. I would most highly recommend this home to anyone. It's truly outstanding.
Mum went in for palliative care for the last two weeks of her life. I went in every day to be with her and couldn't praise the carers and nursing staff enough. I am so pleased that we decided to use Barchester Longueville Court Care Home for palliative care instead of having her at home. Mum has cancer and other complex needs which were all taken into account by both the nurses and carers. I was listened to and totally supported alongside Mum and given advise on what to expect. The nurses called the in-house doctor regularly when needed and were able to get immediate advise and medication. Overall, a very friendly care home.
I am taking this opportunity to comment on the care my friend (and for whom I hold POA) has been receiving at Barchester Longueville Court Care Home. He is content and would not wish to move away. He has to be fed at every meal and the carers do this with patience. The nursing staff are mindful of his needs and he is constantly monitored. Whilst communication is getting increasingly difficult, he is always trying to joke with the staff who clearly have great affection for him. For myself, I am always met with a happy smile at reception and I find the nurses and carers pleasant and easy to deal with despite their busy routines.
Everyone, including the reception staff, is so welcoming. The care the staff show on Kingfisher is amazing. Not only are they amazing with the staff but with the relatives as well. It is such a difficult time when a family member has to come into a care home but they make you feel at such ease. The nurses and carers get to know and support us all which makes it that little bit easier. The manager is the most caring and hands-on manager, nothing is too much trouble. Carers are so passionate in their job. This is just to name a few but alll staff are amazing. Thank you for the care you provide.
They care for my relative very well. All staff know them. Could not ask for better care of them. They granted them a wish before Christmas of a pony to visit their room as they love animals. Can't answer on food as resident is peg fed.
My sister entered Barchester Longueville Court Care Home on 09/03/2019. Her room was lovely decorated, always clean and smelling nicely. My sister was given the most warm and caring care given by all the staff and difficult times, like Covid, were dealt with professionally and everyone was kept as safe as possible. The family was treated with kindness and respect, was offered refreshments and a very warm greeting, always given at reception.
As a family, we have been really pleased with the support Mum has received from Longueville Court staff. The atmosphere in the home is lovely, the staff are all very friendly and helpful, and they go above and beyond to provide a welcome and homely place for us to visit and Mum to live. The fact that we know Mum is being looked after 24/7 gives us all peace of mind. There are a variety of activities that Mum loves to join in with, and the staff will make sure she is taken if none of us is able to be there. We love that we can just pop in to see Mum whenever, and the tea/coffee and cake that is always available is wonderful. We are kept informed of any issues or concerns, and the records that are kept of Mum's care are thorough and up to date. All in all, we are so grateful to the whole team, and consider it a privilege that Mum is able to be there. Thank you everyone so much.
Overall experience of Longueville Court was excellent. My mum was treated with dignity at all times and cared for with the utmost kindness by the staff. I would not hesitate to recommend this care home to anyone else.
I was generally impressed with the welcome from staff and the standards and cheerfulness. Everything seems so bright and sunny.
Once again I can not fault the care home and its amazing staff, nothing is too much for them and always someone on hand if needed. I would recommend it to anyone and later this year will be living there permanently.
It is with a heavy yet grateful heart that I share this message of sincere thanks to the remarkable staff at Longueville Court Care Home. On Wednesday 24th January 2024, our beloved father peacefully passed away under the dedicated care of the compassionate professionals at this care home. During his final days, the level of care and support extended to Dad and our family was nothing short of extraordinary. The staff went above and beyond in providing not only medical expertise but also heartfelt compassion. Their dedication made an indelible impact on our family the staff created an environment of comfort and understanding, which eased the burden for us all. Professionalism, coupled with genuine empathy, was a source of solace we will forever cherish. We extend our deepest thanks to all involved. I highly recommend for their unparalleled care and support. With heartfelt thanks.
My father came to Longueville Court in January very chatty with the staff, and over the next few weeks, declined, with dignity, with ample wifi (very important to him!) and with every care that the staff could bestow. They were attentive to all his needs as his condition worsened and kept us informed whenever necessary. I hope when my time comes, I'm cared for by such a good team. I seriously don't know how you do it. Thanks to you all.
Home was clean, food was fantastic. Care staff was polite. Activities staff was outstanding, the head of activities was always so helpful and polite. Management was very polite and made me feel comfortable with any concerns.
Mum had a wonderful stay at Barchester Longueville Court Care Home and ended her days there treated with extreme love, gentleness and dignity by everybody there. More than we could ever have wished for. Like one big family, you are forever in our hearts.
All the staff from reception, cleaners, carers, nurses and managers were so kind, considerate, thoughtful and efficient. Mum's quality of life was made so much better. They were helpful to myself, answering questions with patience and understanding. I’m going to miss everyone.
The staff at the home are all outstanding. Following an extended stay in hospital my mum was discharged to the care home, with a very nasty pressure ulcer. The dedication and care that team on Skylark and within the home in general, have provided for mum since her arrival has meant that the pressure ulcer has completely healed, which we never thought would be possible. All the staff are always caring, friendly and helpful and genuinely take the time to get to know the residents and their family. They are happy to help in anyway they can. Many of the staff are extremely knowledgeable about different aspects of residential care etc and are pleased to help with any queries or questions you may have. The home is spotlessly clean and the grounds and gardens delightfully maintained. The food is excellent with a wide variety of options and choices.
Super care and support for my neighbour who had a fall on the 30th December. After a stay of two-weeks in hospital with a broken hip rather than them try to manage at home, it was important to give them a little more time to recover and be cared for 24/7. The home manager was able to work with us and often when there is a crisis, it can be very frightening and the fear of the unknown is difficult for everyone - especially the person who will be the resident. I can't thank the manager enough in making this happen and the staff who are caring and who listen.
Barchester Longueville Court Care Home provides a friendly and welcoming environment and excellent care. Staff, from reception to nursing, are always open to questioning and provide answers to questions. Resident conditions, i.e. health and well-being, are regularly reported and updated to me.
The care, compassion and dedication of the team in caring for my mother in law during her declining health has been amazing. Without fail, every employee worked so hard to make her time comfortable and supported us every day that we visited. There is nothing but praise that we can say for the team. Thank you all so much.
Mum came to Barchester Longueville Court Care Home in February and slowly deteriorated until her death on 17/12. During that time, I visited three times a week. Every time, all the staff were polite and helpful, I met many carers and everyone dealt with Mum in a gentle and care-filled way. I could tell they genuinely cared for her welfare and it gave me great peace of mind that she was being so well looked after. Whether it was the cleaner, admin ladies, carer or nursing staff, the ethos set at the top filtered down to make a wonderful team. Thank you.
This home is absolutely amazing and has exceeded my expectations. From the moment you enter Barchester Longueville Court Care Home, you get the warmest greeting by everyone, especially the lovely receptionist. Refreshments are readily available for visitors and everywhere is spotlessly clean and tidy. My dear friend's room is outstanding with a homely feel and a great view. The carers are all warm and friendly and look after their residents amazingly. Nothing is too much trouble. We have seen my friend grow in health and well-being due to their outstanding care. I would most highly recommend this home to anyone. It's truly outstanding.
Mum went in for palliative care for the last two weeks of her life. I went in every day to be with her and couldn't praise the carers and nursing staff enough. I am so pleased that we decided to use Barchester Longueville Court Care Home for palliative care instead of having her at home. Mum has cancer and other complex needs which were all taken into account by both the nurses and carers. I was listened to and totally supported alongside Mum and given advise on what to expect. The nurses called the in-house doctor regularly when needed and were able to get immediate advise and medication. Overall, a very friendly care home.
I am taking this opportunity to comment on the care my friend (and for whom I hold POA) has been receiving at Barchester Longueville Court Care Home. He is content and would not wish to move away. He has to be fed at every meal and the carers do this with patience. The nursing staff are mindful of his needs and he is constantly monitored. Whilst communication is getting increasingly difficult, he is always trying to joke with the staff who clearly have great affection for him. For myself, I am always met with a happy smile at reception and I find the nurses and carers pleasant and easy to deal with despite their busy routines.
Everyone, including the reception staff, is so welcoming. The care the staff show on Kingfisher is amazing. Not only are they amazing with the staff but with the relatives as well. It is such a difficult time when a family member has to come into a care home but they make you feel at such ease. The nurses and carers get to know and support us all which makes it that little bit easier. The manager is the most caring and hands-on manager, nothing is too much trouble. Carers are so passionate in their job. This is just to name a few but alll staff are amazing. Thank you for the care you provide.
They care for my relative very well. All staff know them. Could not ask for better care of them. They granted them a wish before Christmas of a pony to visit their room as they love animals. Can't answer on food as resident is peg fed.
My sister entered Barchester Longueville Court Care Home on 09/03/2019. Her room was lovely decorated, always clean and smelling nicely. My sister was given the most warm and caring care given by all the staff and difficult times, like Covid, were dealt with professionally and everyone was kept as safe as possible. The family was treated with kindness and respect, was offered refreshments and a very warm greeting, always given at reception.
As a family, we have been really pleased with the support Mum has received from Longueville Court staff. The atmosphere in the home is lovely, the staff are all very friendly and helpful, and they go above and beyond to provide a welcome and homely place for us to visit and Mum to live. The fact that we know Mum is being looked after 24/7 gives us all peace of mind. There are a variety of activities that Mum loves to join in with, and the staff will make sure she is taken if none of us is able to be there. We love that we can just pop in to see Mum whenever, and the tea/coffee and cake that is always available is wonderful. We are kept informed of any issues or concerns, and the records that are kept of Mum's care are thorough and up to date. All in all, we are so grateful to the whole team, and consider it a privilege that Mum is able to be there. Thank you everyone so much.
Overall experience of Longueville Court was excellent. My mum was treated with dignity at all times and cared for with the utmost kindness by the staff. I would not hesitate to recommend this care home to anyone else.
I was generally impressed with the welcome from staff and the standards and cheerfulness. Everything seems so bright and sunny.
Once again I can not fault the care home and its amazing staff, nothing is too much for them and always someone on hand if needed. I would recommend it to anyone and later this year will be living there permanently.
It is with a heavy yet grateful heart that I share this message of sincere thanks to the remarkable staff at Longueville Court Care Home. On Wednesday 24th January 2024, our beloved father peacefully passed away under the dedicated care of the compassionate professionals at this care home. During his final days, the level of care and support extended to Dad and our family was nothing short of extraordinary. The staff went above and beyond in providing not only medical expertise but also heartfelt compassion. Their dedication made an indelible impact on our family the staff created an environment of comfort and understanding, which eased the burden for us all. Professionalism, coupled with genuine empathy, was a source of solace we will forever cherish. We extend our deepest thanks to all involved. I highly recommend for their unparalleled care and support. With heartfelt thanks.
My father came to Longueville Court in January very chatty with the staff, and over the next few weeks, declined, with dignity, with ample wifi (very important to him!) and with every care that the staff could bestow. They were attentive to all his needs as his condition worsened and kept us informed whenever necessary. I hope when my time comes, I'm cared for by such a good team. I seriously don't know how you do it. Thanks to you all.
Home was clean, food was fantastic. Care staff was polite. Activities staff was outstanding, the head of activities was always so helpful and polite. Management was very polite and made me feel comfortable with any concerns.
Mum had a wonderful stay at Barchester Longueville Court Care Home and ended her days there treated with extreme love, gentleness and dignity by everybody there. More than we could ever have wished for. Like one big family, you are forever in our hearts.
All the staff from reception, cleaners, carers, nurses and managers were so kind, considerate, thoughtful and efficient. Mum's quality of life was made so much better. They were helpful to myself, answering questions with patience and understanding. I’m going to miss everyone.