Submit a Review for St Clements Nursing Home
170 St Clements Hill, Norwich, NR3 4DG
View Full Details of St Clements Nursing HomeLatest Reviews for St Clements Nursing Home
30 January 2025
I came to the home to visit my friend. It was lovely to see all of the staff engaging with the other residents. Staff were all very friendly and offered regular drinks.
11 November 2024
My husband has been a resident in St Clements Nursing Home for 9 months now. Suffering from Alzheimer's and is physically quite disabled, being 96 years old he has deteriorated considerably during this time. The care he has received has been second to none, He is clean, his bedroom and bathroom spotless and he wears clean clothes each day and more often if he spills anything down his shirt. Every carer in there is kind, gentle and pleasant, not only with the residents but also with all the family. The kitchen staff will cater for any special needs or requests. Cleaners, laundry staff and finally most importantly the manager and office staff are all friendly and helpful.
16 September 2024
My father has been a resident in St Clements Nursing Home for 8 weeks. Choosing an appropriate setting was traumatic for the family as we had been caring for our father in his own home until this point. The managers made the decision easy for us, with their confident reassurance that Dad would fit in and they would be able to meet his needs. We chose St Clements because it is relatively small and intimate, with a good ratio of staff to residents. Their care, attention and understanding of the residents is evident. We have been impressed with the welcome we receive from all staff on each visit. The quality of their engagement with residents and the responsiveness of the management team, through regular discussion and review, has been excellent e.g. change of room as soon as one became available. Staff encouraged Dad to go down to the lounge, mix and gradually participate in activities (a huge surprise to us!) and he has quickly settled into a new routine thanks to their persistence.
03 September 2024
It was a really difficult time for the family and Mum when we realised Mum needed the level of care that only a nursing home could provide. St Clements was recommended to us by more than one person. St Clements has made the transition from home to care so much easier for Mum and the family. All the management team and staff are so friendly, helpful and knowledgable. Although extremely busy, no question or query is overlooked. They always make time to help. The home is always clean. The food is excellent. The activities are perfectly suited to the residents, Mum is now settling in well. We are so grateful to the whole team, thank you.
22 August 2024
Had a BBQ and music. The entertainer played instruments, did country music, 60's etc, musicals and more, he had a lovely voice, quite funny. Lovely food, the staff were great. Everyone had a beautiful entertaining afternoon enjoyed by all. They hold lots of lovely events, music, singing and dancing, such a wonderful place for my mum to call home. this is the best place my mum could have ended up, she is so well looked after, emotionally, personally and health, everything is taken care of. The communication is brilliant between staff and residents, all so caring.
22 August 2024
Excellent care. St Clements ensures all residents are well looked after and kept safely at all times. My aunt is very happy with her time at the home.
22 August 2024
First-class residential home. Really cannot fault it. Everyone is so friendly, helpful and caring. The entertainment is fantastic. Thanks to the coordinator.
22 August 2024
Excellent care/nursing home. The staff are fantastic. Lots of activities and fun for residents. I would highly recommend it to anyone. Thank you.
18 July 2024
My mother stayed at St Clements from January 2022 until she sadly passed away in May 2024. To say my brother and I and most importantly our Mum cannot sing the praises of St Clements loud enough. The care, facilities, staff, food and activities all contributed to providing Mum with the absolute best final years she could ever have wished for. Mum was so happy which was so reassuring that we had made the best choice for her. Amazing.
17 June 2024
I could not have wished for my dad to have been anywhere else in the last 17 months of his life. Each time I visited Dad (which was 3x a week) he was always happy, smiling and looked well cared for. I experienced being at the home both during the day and overnight and the care was always exemplary. Having been in a nursing management role myself the management and all the team treated clients with dignity, in a holistic way. Always open to new ideas, approachable at all times which was very reassuring. I wish to convert my grateful thanks to the management, support workers, activities team, chefs and cleaners and all at St Clements. Well done.
04 June 2024
My father-in-law was a resident at St Clements Nursing Home for some 17 months. He was looked after and cared for as if he was one of their own and part the St Clements family. His sad passing was dealt with dignity, compassion and even great affection and love for my 'earth' dad. We have nothing but praise and therefore it was a great comfort to my wife and I. We are seriously thinking of finding a 'vehicle' to keep our association with the staff and residents at St Clements.
17 May 2024
The staff are kind, helpful and understanding. The management are brilliant and always ready to help if needed.
17 May 2024
Care for my brother is always carried out with respect and dignity. The home is kept very clean. There are always activities going on each day, some of which my brother joins in with. The manager and her team are very approachable and always happy to take the time and address any issues I may have. As I myself have worked in a managerial position for 40 years, I can honestly say that St Clements is a lovely home and I would highly recommend it to anyone.
17 May 2024
St Clements Nursing Home organised a May Day BBQ for all the residents and families. We were very lucky as the sun shone and they invited some Maypole dancers to entertain us. The residents loved it and it was nice to chat with other family members. The food was great and it was a really fun afternoon.
17 May 2024
The staff are 100% professional, helpful and kind to all of the residents, relatives and friends. Beautiful nursing home with happy staff and residents.
10 May 2024
I have found the staff at St Clements to be hard-working, extremely kind and patient. They are an excellent team, and I'm so glad I chose St Clements for my mother. She has been very well looked, after and I couldn't have asked for better.
22 April 2024
Every time we visit my father-in-law I am impressed by the dedication, hard work, care and respect shown by the care staff towards each and every resident in the care home. Look after your staff, they are your greatest asset.
15 April 2024
My mother had nothing but love and the most wonderful care from every member of staff whilst she was at St Clements Nursing Home and as a family member. There to was compassion, laughter and love. I thank them all.
21 March 2024
Very comfortable, warm. Helpful, friendly staff. Always made most welcome.
16 January 2024
Whenever I visit my mother in St Clements, the staff are friendly, the rooms clean, and my mum always seems very happy with her care.
Latest Reviews for St Clements Nursing Home
30 January 2025
I came to the home to visit my friend. It was lovely to see all of the staff engaging with the other residents. Staff were all very friendly and offered regular drinks.
11 November 2024
My husband has been a resident in St Clements Nursing Home for 9 months now. Suffering from Alzheimer's and is physically quite disabled, being 96 years old he has deteriorated considerably during this time. The care he has received has been second to none, He is clean, his bedroom and bathroom spotless and he wears clean clothes each day and more often if he spills anything down his shirt. Every carer in there is kind, gentle and pleasant, not only with the residents but also with all the family. The kitchen staff will cater for any special needs or requests. Cleaners, laundry staff and finally most importantly the manager and office staff are all friendly and helpful.
16 September 2024
My father has been a resident in St Clements Nursing Home for 8 weeks. Choosing an appropriate setting was traumatic for the family as we had been caring for our father in his own home until this point. The managers made the decision easy for us, with their confident reassurance that Dad would fit in and they would be able to meet his needs. We chose St Clements because it is relatively small and intimate, with a good ratio of staff to residents. Their care, attention and understanding of the residents is evident. We have been impressed with the welcome we receive from all staff on each visit. The quality of their engagement with residents and the responsiveness of the management team, through regular discussion and review, has been excellent e.g. change of room as soon as one became available. Staff encouraged Dad to go down to the lounge, mix and gradually participate in activities (a huge surprise to us!) and he has quickly settled into a new routine thanks to their persistence.
03 September 2024
It was a really difficult time for the family and Mum when we realised Mum needed the level of care that only a nursing home could provide. St Clements was recommended to us by more than one person. St Clements has made the transition from home to care so much easier for Mum and the family. All the management team and staff are so friendly, helpful and knowledgable. Although extremely busy, no question or query is overlooked. They always make time to help. The home is always clean. The food is excellent. The activities are perfectly suited to the residents, Mum is now settling in well. We are so grateful to the whole team, thank you.
22 August 2024
Had a BBQ and music. The entertainer played instruments, did country music, 60's etc, musicals and more, he had a lovely voice, quite funny. Lovely food, the staff were great. Everyone had a beautiful entertaining afternoon enjoyed by all. They hold lots of lovely events, music, singing and dancing, such a wonderful place for my mum to call home. this is the best place my mum could have ended up, she is so well looked after, emotionally, personally and health, everything is taken care of. The communication is brilliant between staff and residents, all so caring.
22 August 2024
Excellent care. St Clements ensures all residents are well looked after and kept safely at all times. My aunt is very happy with her time at the home.
22 August 2024
First-class residential home. Really cannot fault it. Everyone is so friendly, helpful and caring. The entertainment is fantastic. Thanks to the coordinator.
22 August 2024
Excellent care/nursing home. The staff are fantastic. Lots of activities and fun for residents. I would highly recommend it to anyone. Thank you.
18 July 2024
My mother stayed at St Clements from January 2022 until she sadly passed away in May 2024. To say my brother and I and most importantly our Mum cannot sing the praises of St Clements loud enough. The care, facilities, staff, food and activities all contributed to providing Mum with the absolute best final years she could ever have wished for. Mum was so happy which was so reassuring that we had made the best choice for her. Amazing.
17 June 2024
I could not have wished for my dad to have been anywhere else in the last 17 months of his life. Each time I visited Dad (which was 3x a week) he was always happy, smiling and looked well cared for. I experienced being at the home both during the day and overnight and the care was always exemplary. Having been in a nursing management role myself the management and all the team treated clients with dignity, in a holistic way. Always open to new ideas, approachable at all times which was very reassuring. I wish to convert my grateful thanks to the management, support workers, activities team, chefs and cleaners and all at St Clements. Well done.
04 June 2024
My father-in-law was a resident at St Clements Nursing Home for some 17 months. He was looked after and cared for as if he was one of their own and part the St Clements family. His sad passing was dealt with dignity, compassion and even great affection and love for my 'earth' dad. We have nothing but praise and therefore it was a great comfort to my wife and I. We are seriously thinking of finding a 'vehicle' to keep our association with the staff and residents at St Clements.
17 May 2024
The staff are kind, helpful and understanding. The management are brilliant and always ready to help if needed.
17 May 2024
Care for my brother is always carried out with respect and dignity. The home is kept very clean. There are always activities going on each day, some of which my brother joins in with. The manager and her team are very approachable and always happy to take the time and address any issues I may have. As I myself have worked in a managerial position for 40 years, I can honestly say that St Clements is a lovely home and I would highly recommend it to anyone.
17 May 2024
St Clements Nursing Home organised a May Day BBQ for all the residents and families. We were very lucky as the sun shone and they invited some Maypole dancers to entertain us. The residents loved it and it was nice to chat with other family members. The food was great and it was a really fun afternoon.
17 May 2024
The staff are 100% professional, helpful and kind to all of the residents, relatives and friends. Beautiful nursing home with happy staff and residents.
10 May 2024
I have found the staff at St Clements to be hard-working, extremely kind and patient. They are an excellent team, and I'm so glad I chose St Clements for my mother. She has been very well looked, after and I couldn't have asked for better.
22 April 2024
Every time we visit my father-in-law I am impressed by the dedication, hard work, care and respect shown by the care staff towards each and every resident in the care home. Look after your staff, they are your greatest asset.
15 April 2024
My mother had nothing but love and the most wonderful care from every member of staff whilst she was at St Clements Nursing Home and as a family member. There to was compassion, laughter and love. I thank them all.
21 March 2024
Very comfortable, warm. Helpful, friendly staff. Always made most welcome.
16 January 2024
Whenever I visit my mother in St Clements, the staff are friendly, the rooms clean, and my mum always seems very happy with her care.