Submit a Review for Barchester Woodside House Care Home
142 Woodside Road, Thorpe St Andrew, Norwich, NR7 9XJ
View Full Details of Barchester Woodside House Care HomeLatest Reviews for Barchester Woodside House Care Home
04 April 2025
Really kind. All of the staff were so sweet & Respectfull. Thankyou!
06 March 2025
Woodside is a friendly, caring warm home led by an exceptional manager who encourages her team of carers, admin, activity staff, nursing staff to work together to provide the best possible care for residents. When my brother first arrived he found it difficult to settle. But the whole team never gave up on him, trying to find ways to engage him, working out the times of day when he needed more support. Now he feels supported and enjoys being with his carer, often stopping them on the corridor to tell them he likes them. He is involved in activities which are new to him. He is much calmer and settled. He loves to walk outside. When the warmer weather arrives he will be able to take more advantage of this. I could not wish for a better place for my brother to live.
28 January 2025
A super care home. I knew from my very first visit that I wanted my husband to be cared for here. Staff are fantastic, from management, admin, nursing staff, carers, in fact, just everyone. I was always greeted by any member of staff that I met on my frequent visits. It's just like one happy family. The run up to Christmas was a very special time, with loads of activities for all to get involved in. The home looked so pretty too, with numerous Christmas trees and decorations, groups of school children entertaining the residents with their singing. It was wonderful. The staff were so caring and compassionate when my husband was at end of life, they treated him with love, very attentive, always making sure he was comfortable. They looked after us brilliantly, as a family, during this sad time, nothing we asked for was too much trouble. I will always be grateful for their care and dedication. My experience at Barchester Woodside House Care Home has been exceptional, they are a credit to the Barchester group.
27 November 2024
The admin assistant always offers a warm welcome with a big smile. She is the first port of call as you arrive. She is always there for us and at times I need a big hug. In fact, all of the staff are exceptional, all mixing different roles so that they can cover each other. Always with a 'hello' when I see them. Unfortunately, my Dad is bedridden and he cannot join in on any activities, due to lack of mobility and Alzheimer's. We visit him every day, just so we're around him and when I know I can't be there, I know he is well looked after. My Mum also had a stay following a half knee op and the staff were exceptional during this time too.
06 November 2024
Staff are always friendly, warm and caring. The team have cared for my mum so well, supporting her more as she has needed more help!
28 October 2024
Barchester Woodside House Care Home is absolutely amazing. All the staff from carers, admin, activities and housekeeping are wonderful, helpful and friendly. Nothing is too much trouble and there is always someone willing to assist you. There is always different activities and outings for everyone to enjoy. Lots of fun every day.
07 October 2024
My mum was happy and relaxed. She is well cared for and needs for nothing. She is clean and comfortable and relaxed.
16 August 2024
Me and my brother needed to find a care home for our pops. With hearing so many negative comments, this was a concern. However, as soon as we walked into Woodside, it felt the right place, warm and friendly. Our pops soon arrived, and he soon settled in and received the best care we could have imagined. The staff from housekeeping to management were amazing. We had full support from staff, who couldn't do enough for us. Pops was happy at Woodside, and it was home-from-home for us too. Coming into friendly faces at difficult times really helped us as a family. Unfortunately, Pops passed, and again, the staff went above and beyond with their support. I cannot recommend Woodside enough. Thank you, Woodside, our forever family.
16 August 2024
My wish was to have a lovely afternoon tea. Barchester Woodside House Care Home arranged for us to go to a hotel. I invited four other residents and we have had such a lovely time. Staff came and drove us round to also see the city, it was lovely. I want to thank Woodside for giving us such lovely treats and outings, it really keeps us young and helps keep our brains active.
12 August 2024
Very well run, business-like, warm atmosphere. Staff all very friendly, cheerful, efficient and caring.
31 July 2024
Pleased with the overall care of my aunt. She is well-fed and clean and seems happy. The home itself is clean and the staff are friendly and have answered our questions efficiently. She needs more mobilisation and I have discussed this with staff.
12 July 2024
All staff are very kind, helpful, caring and do their very best to make life as enjoyable as possible. Get a warm welcome when you go in. They have a lovely garden to sit in and patio area. Do lovely activities for residents and are encouraged to join in. It is lovely that they bring animals in so residents can pet and hold. They do nice trips out for the residents and have entertainment put on. They have a room where they can have their hair done, also have a chiropodist that comes in. They do morning coffee and afternoon tea with biscuits and cakes. Communal rooms, such as the dining room and lounges, are very pleasant and very clean throughout the home.
03 July 2024
Barchester Woodside House Care Home is amazing, everything I hoped elderly care could be. Mum has been here three years and the care has been amazing. The staff are super and turnover of staff is very low. Activity staff offer a variety of activities and are a lot of fun. The manager is responsive and caring and my mum visits her room often. Only thing Mum doesn't like is the food.
02 July 2024
I took a friend to see Mum recently (the friend has a father at a care home in Dorset) and she said what a lovely atmosphere Barchester Woodside House Care Home has. I put this down to the fact everyone is so friendly, from kitchen staff, laundry ladies, office staff, manager and most importantly, carers and trained staff. Well done Woodside.
01 July 2024
Barchester Woodside House Care Home, in its entirety, has made my husband and family very welcome with such superb care, dignity and respect. As soon as you enter the care home, everybody is so welcoming, you are greeted with smiles, the atmosphere is so homely and happy, they all give such care and warmth from the heart. It's a beautiful feeling knowing my husband is so well cared for each and every day. Thank you all at Woodside. I would not hesitate to recommend Woodside to anybody needing such specialist care. They ensure residents in their care get rich and fulfilled lives. Good food, fun and friendship, loving and friendly environment.
24 June 2024
My husband has been here as a resident and I visit him every day. Had to feed him. He is very well looked after and all the staff are so kind and helpful. I, myself, have just had an op on my knee and have stayed for a week to be near my husband. All the staff have been so kind and helpful to me. I shall miss them when I go home.
24 June 2024
The compassion and empathy extended by all staff to both residents and relatives at Barchester Woodside House Care Home is outstanding and reflects the total professionalism led from the top. I can fully recommend this nursing care home with confidence.
07 March 2024
I came here for six days respite after an operation. My husband has Alzheimer’s and dementia so he is in another home for two weeks. I go home today. I have been into lots of care homes in past years as part of my work, and my husband going in while I get some respite. This care home has opened my eyes to how good a place can be as the staff, care, feeling of happiness spread around. Activities, food are all absolutely the best. I am 77 years old and still very active and mobile and hope to be for years yet. Definitely happy to know a place so good as Woodside House is available to people who when older need care. I have found the residents here have a good life and look after the more vulnerable because they themselves feel secure. Such a lovely experience to have spent this time here and know all the horror stories you hear about care homes certainly is not true of this place. I can honestly say the care staff in every role I have had dealings with here have been the best.
29 January 2024
Before coming to Barchester Woodside House Care Home, I always thought care homes were not a nice place to be however I couldn't have been more wrong. The care provided to my gran was more than I could have ever hoped for. The entire staff were warm and professional from the first viewing until the end. The home was always clean and organised.
29 January 2024
My mum was at Barchester Woodside House Care Home for three years until she died. The care shown for her and our whole family was exemplary, very caring and nothing was too much trouble. I would recommend this care home for anyone with additional needs. Thanks to all staff, you're brilliant.
Latest Reviews for Barchester Woodside House Care Home
04 April 2025
Really kind. All of the staff were so sweet & Respectfull. Thankyou!
06 March 2025
Woodside is a friendly, caring warm home led by an exceptional manager who encourages her team of carers, admin, activity staff, nursing staff to work together to provide the best possible care for residents. When my brother first arrived he found it difficult to settle. But the whole team never gave up on him, trying to find ways to engage him, working out the times of day when he needed more support. Now he feels supported and enjoys being with his carer, often stopping them on the corridor to tell them he likes them. He is involved in activities which are new to him. He is much calmer and settled. He loves to walk outside. When the warmer weather arrives he will be able to take more advantage of this. I could not wish for a better place for my brother to live.
28 January 2025
A super care home. I knew from my very first visit that I wanted my husband to be cared for here. Staff are fantastic, from management, admin, nursing staff, carers, in fact, just everyone. I was always greeted by any member of staff that I met on my frequent visits. It's just like one happy family. The run up to Christmas was a very special time, with loads of activities for all to get involved in. The home looked so pretty too, with numerous Christmas trees and decorations, groups of school children entertaining the residents with their singing. It was wonderful. The staff were so caring and compassionate when my husband was at end of life, they treated him with love, very attentive, always making sure he was comfortable. They looked after us brilliantly, as a family, during this sad time, nothing we asked for was too much trouble. I will always be grateful for their care and dedication. My experience at Barchester Woodside House Care Home has been exceptional, they are a credit to the Barchester group.
27 November 2024
The admin assistant always offers a warm welcome with a big smile. She is the first port of call as you arrive. She is always there for us and at times I need a big hug. In fact, all of the staff are exceptional, all mixing different roles so that they can cover each other. Always with a 'hello' when I see them. Unfortunately, my Dad is bedridden and he cannot join in on any activities, due to lack of mobility and Alzheimer's. We visit him every day, just so we're around him and when I know I can't be there, I know he is well looked after. My Mum also had a stay following a half knee op and the staff were exceptional during this time too.
06 November 2024
Staff are always friendly, warm and caring. The team have cared for my mum so well, supporting her more as she has needed more help!
28 October 2024
Barchester Woodside House Care Home is absolutely amazing. All the staff from carers, admin, activities and housekeeping are wonderful, helpful and friendly. Nothing is too much trouble and there is always someone willing to assist you. There is always different activities and outings for everyone to enjoy. Lots of fun every day.
07 October 2024
My mum was happy and relaxed. She is well cared for and needs for nothing. She is clean and comfortable and relaxed.
16 August 2024
Me and my brother needed to find a care home for our pops. With hearing so many negative comments, this was a concern. However, as soon as we walked into Woodside, it felt the right place, warm and friendly. Our pops soon arrived, and he soon settled in and received the best care we could have imagined. The staff from housekeeping to management were amazing. We had full support from staff, who couldn't do enough for us. Pops was happy at Woodside, and it was home-from-home for us too. Coming into friendly faces at difficult times really helped us as a family. Unfortunately, Pops passed, and again, the staff went above and beyond with their support. I cannot recommend Woodside enough. Thank you, Woodside, our forever family.
16 August 2024
My wish was to have a lovely afternoon tea. Barchester Woodside House Care Home arranged for us to go to a hotel. I invited four other residents and we have had such a lovely time. Staff came and drove us round to also see the city, it was lovely. I want to thank Woodside for giving us such lovely treats and outings, it really keeps us young and helps keep our brains active.
12 August 2024
Very well run, business-like, warm atmosphere. Staff all very friendly, cheerful, efficient and caring.
31 July 2024
Pleased with the overall care of my aunt. She is well-fed and clean and seems happy. The home itself is clean and the staff are friendly and have answered our questions efficiently. She needs more mobilisation and I have discussed this with staff.
12 July 2024
All staff are very kind, helpful, caring and do their very best to make life as enjoyable as possible. Get a warm welcome when you go in. They have a lovely garden to sit in and patio area. Do lovely activities for residents and are encouraged to join in. It is lovely that they bring animals in so residents can pet and hold. They do nice trips out for the residents and have entertainment put on. They have a room where they can have their hair done, also have a chiropodist that comes in. They do morning coffee and afternoon tea with biscuits and cakes. Communal rooms, such as the dining room and lounges, are very pleasant and very clean throughout the home.
03 July 2024
Barchester Woodside House Care Home is amazing, everything I hoped elderly care could be. Mum has been here three years and the care has been amazing. The staff are super and turnover of staff is very low. Activity staff offer a variety of activities and are a lot of fun. The manager is responsive and caring and my mum visits her room often. Only thing Mum doesn't like is the food.
02 July 2024
I took a friend to see Mum recently (the friend has a father at a care home in Dorset) and she said what a lovely atmosphere Barchester Woodside House Care Home has. I put this down to the fact everyone is so friendly, from kitchen staff, laundry ladies, office staff, manager and most importantly, carers and trained staff. Well done Woodside.
01 July 2024
Barchester Woodside House Care Home, in its entirety, has made my husband and family very welcome with such superb care, dignity and respect. As soon as you enter the care home, everybody is so welcoming, you are greeted with smiles, the atmosphere is so homely and happy, they all give such care and warmth from the heart. It's a beautiful feeling knowing my husband is so well cared for each and every day. Thank you all at Woodside. I would not hesitate to recommend Woodside to anybody needing such specialist care. They ensure residents in their care get rich and fulfilled lives. Good food, fun and friendship, loving and friendly environment.
24 June 2024
My husband has been here as a resident and I visit him every day. Had to feed him. He is very well looked after and all the staff are so kind and helpful. I, myself, have just had an op on my knee and have stayed for a week to be near my husband. All the staff have been so kind and helpful to me. I shall miss them when I go home.
24 June 2024
The compassion and empathy extended by all staff to both residents and relatives at Barchester Woodside House Care Home is outstanding and reflects the total professionalism led from the top. I can fully recommend this nursing care home with confidence.
07 March 2024
I came here for six days respite after an operation. My husband has Alzheimer’s and dementia so he is in another home for two weeks. I go home today. I have been into lots of care homes in past years as part of my work, and my husband going in while I get some respite. This care home has opened my eyes to how good a place can be as the staff, care, feeling of happiness spread around. Activities, food are all absolutely the best. I am 77 years old and still very active and mobile and hope to be for years yet. Definitely happy to know a place so good as Woodside House is available to people who when older need care. I have found the residents here have a good life and look after the more vulnerable because they themselves feel secure. Such a lovely experience to have spent this time here and know all the horror stories you hear about care homes certainly is not true of this place. I can honestly say the care staff in every role I have had dealings with here have been the best.
29 January 2024
Before coming to Barchester Woodside House Care Home, I always thought care homes were not a nice place to be however I couldn't have been more wrong. The care provided to my gran was more than I could have ever hoped for. The entire staff were warm and professional from the first viewing until the end. The home was always clean and organised.
29 January 2024
My mum was at Barchester Woodside House Care Home for three years until she died. The care shown for her and our whole family was exemplary, very caring and nothing was too much trouble. I would recommend this care home for anyone with additional needs. Thanks to all staff, you're brilliant.