3 Kirkley Park Road, Lowestoft, NR33 0LQ
View Full Details of Kirkley ManorMy brother has been in Kirkley Manor for a few months now. have found managment + staff excellent. The food is great with plenty of variety. Having several health issues my brother needs 24 hours care + I've found that they treat him with care and dignity. Overall, I have no complaints the care home is run very efficiently and professionally.
I think she is getting used to the home. It's a lovely home for her. The facility is clean, and the staff are very good to her.
The staff are very helpful and friendly, nothing is too much trouble. There are activities for residents to get involved in. I know my mother is in safe hands when I'm not there. The carers always have time to speak to you, even when they're busy. They sit with my mum and chat with her when she's worried and confused. The nurses always keep me informed on my mum's condition and will explain to my mum why she needs her medication.
I am extremely happy with every aspect of my father's care at Kirkley Manor. Every member of staff who I come into contact with, whether it's the receptionist, nurses, maintenance men or the management team acts with complete professionalism at all times, deals with any issues as quickly as possible and most importantly treats my father with the utmost respect.
This is our first time experience in a nursing/care home and found it very friendly and understanding, always something for residents to do even if it's just watching a film or playing games always a good cup of tea at hand if needed. Hygiene is very good, clean and smelling fresh, very good caring staff, a helpful receptionist and a smartly dressed dining room.
Every time we have visited my mother-in-law she has been engaged in activities, from crafts to singing. The staff have always been so accommodating from the care assistants to the manager and not to forget the receptionist who seems to know everything. My mother-in-law reports the food is lovely and I must say it smells nice. The home is clean and tidy without being clinical and it smells sweet. The grounds are very well maintained, full of colour even in November.
This is our family's first experience of a care home for our mum and I can personally say that it is run very professionally, it is very clean and all the staff are very patient and caring. Food and hygiene is excellent and the care home staff always make you feel welcome when visiting. My mother has always been very anxious but since she has been in the home this has improved, that for our family means so much as it takes any anxiety away from us knowing she is very happy.
My mum became a resident in Kirkley Manor in May 2024, just for rehabilitation care after struggling with mobility issues. This is the first time Mum has been away from her home by herself after losing my dad last November. We knew she would struggle but the care she has received has been amazing. The staff have been friendly and helpful, she has loved her meals in the home. The home manager Gener has always gone out of his way to make sure Mum was getting everything she needed. Mum is now able to come home (July). Highly recommend to anyone looking for a home for their loved ones.
Upon arriving I was made to feel very welcome, a lovely room with a TV and ensuite. Staff there to help morning and night. Was treated with dignity and respect but also had a laugh and joke with staff and enjoyed the food, plenty of tea and coffee. Would recommend Kirjley Manor to anyone, almost home from home.
I would like to say that my mother's stay with you helped her back to being mobile and walking again with her frame. Your staff and helpers went out of their way to make the whole experience of her being away from home more manageable. Nothing was too much trouble, you were all so supportive and helpful. I would like to say thank you.
Staff are so friendly and helpful. They cannot do enough for you, day or night. If you are sat on your own, someone will always come over for a chat. It does not matter what problem you have, they will go out of their way to solve it. Food is fantastic, plenty of choice. Kirkley Manor is very welcoming to all family visiting, whatever the time. Keep up the good work.
Having to choose a home for my dad to go into was the hardest thing I've ever had to do and never thought it would happen to us. From the moment we walked through the door we were made very welcome and reassured. Being told I could visit my dad 24/7 was so comforting. All the staff at the home are amazing and go above and beyond to make sure he is cared for so well.
This place is really nice. They are so caring and helpful, always put a smile on the faces of people and visitors. They will have a chat with the visitors as well as the people that live there. They come in and check to see if earthing is OK, which is really nice to see, as well as offering visitors a tea or coffee. They are friendly, cheerful and reliable. They are quick to answer if Nan pushes her button. This place is very professional and they make you feel at home and treat you as family, so caring, friendly and lovely. All staff deserve a medal and a pay rise, they never stop helping, all go above and beyond. This place is clean and always getting cleaned and nothing is left unattended. If Nan doesn't want anything on the menu, they make something else. They always have activities on for the people to do.
Mum joined you in March 2024, I can not recommend Kirkley Manor high enough. Staff are wonderful keep you updated. Kirkley Manor is best place for Mum in a long time. I can finally relax between my visits. Thank you for all you do.
The staff are always welcoming and friendly. The family are given regular updates. Our relative is treated with respect and dignity and are happy with the care they receive. Overall I am very impressed.
The treatment is very good. The staff are very helpful. The food is very good.
The home is welcoming to all residents and visitors alike. Every member of staff is determined to give each resident the highest level of care, always showing patience and understanding. Every level of need is met successfully, whether medical or social. I am kept up to date with changes in treatment and needs. I have watched my mother steadily improve and I am reassured that in my absence she is safe and comfortable.
My mother came into the care home from the hospital on palliative care. She received excellent care, which made her last few weeks comfortable. The staff which we met were all caring and helpful. Nothing was too much trouble. A very friendly atmosphere. Wouldn't hesitate to recommend it to anyone. Kirkley Manor is also in a lovely location a few minutes from the beach.
Grandma spent 4 weeks having some rehabilitation after hospital before returning back home, she went from being unable to stand or walk unaided to walking with one carer's support. The home is extremely clean and doesn't smell like a typical care home, instead smells fresh and homely. Staff were extremely friendly, always helpful with any enquiry and willing to help. Grandma always appeared happy and content during her stay, we will be forever thankful to all the staff who helped Grandma with her rehabilitation, you are all worth your weight in gold, thanks for the fun activities you allowed us to join in with too.
Very happy, my bother-in-law went in 24th December 2022. He is settled and seems happy. Care home has called us regularly and kept us informed often. One-to-one with carer very good. Staff and I mean all, are always friendly and helpful at all times.
My brother has been in Kirkley Manor for a few months now. have found managment + staff excellent. The food is great with plenty of variety. Having several health issues my brother needs 24 hours care + I've found that they treat him with care and dignity. Overall, I have no complaints the care home is run very efficiently and professionally.
I think she is getting used to the home. It's a lovely home for her. The facility is clean, and the staff are very good to her.
The staff are very helpful and friendly, nothing is too much trouble. There are activities for residents to get involved in. I know my mother is in safe hands when I'm not there. The carers always have time to speak to you, even when they're busy. They sit with my mum and chat with her when she's worried and confused. The nurses always keep me informed on my mum's condition and will explain to my mum why she needs her medication.
I am extremely happy with every aspect of my father's care at Kirkley Manor. Every member of staff who I come into contact with, whether it's the receptionist, nurses, maintenance men or the management team acts with complete professionalism at all times, deals with any issues as quickly as possible and most importantly treats my father with the utmost respect.
This is our first time experience in a nursing/care home and found it very friendly and understanding, always something for residents to do even if it's just watching a film or playing games always a good cup of tea at hand if needed. Hygiene is very good, clean and smelling fresh, very good caring staff, a helpful receptionist and a smartly dressed dining room.
Every time we have visited my mother-in-law she has been engaged in activities, from crafts to singing. The staff have always been so accommodating from the care assistants to the manager and not to forget the receptionist who seems to know everything. My mother-in-law reports the food is lovely and I must say it smells nice. The home is clean and tidy without being clinical and it smells sweet. The grounds are very well maintained, full of colour even in November.
This is our family's first experience of a care home for our mum and I can personally say that it is run very professionally, it is very clean and all the staff are very patient and caring. Food and hygiene is excellent and the care home staff always make you feel welcome when visiting. My mother has always been very anxious but since she has been in the home this has improved, that for our family means so much as it takes any anxiety away from us knowing she is very happy.
My mum became a resident in Kirkley Manor in May 2024, just for rehabilitation care after struggling with mobility issues. This is the first time Mum has been away from her home by herself after losing my dad last November. We knew she would struggle but the care she has received has been amazing. The staff have been friendly and helpful, she has loved her meals in the home. The home manager Gener has always gone out of his way to make sure Mum was getting everything she needed. Mum is now able to come home (July). Highly recommend to anyone looking for a home for their loved ones.
Upon arriving I was made to feel very welcome, a lovely room with a TV and ensuite. Staff there to help morning and night. Was treated with dignity and respect but also had a laugh and joke with staff and enjoyed the food, plenty of tea and coffee. Would recommend Kirjley Manor to anyone, almost home from home.
I would like to say that my mother's stay with you helped her back to being mobile and walking again with her frame. Your staff and helpers went out of their way to make the whole experience of her being away from home more manageable. Nothing was too much trouble, you were all so supportive and helpful. I would like to say thank you.
Staff are so friendly and helpful. They cannot do enough for you, day or night. If you are sat on your own, someone will always come over for a chat. It does not matter what problem you have, they will go out of their way to solve it. Food is fantastic, plenty of choice. Kirkley Manor is very welcoming to all family visiting, whatever the time. Keep up the good work.
Having to choose a home for my dad to go into was the hardest thing I've ever had to do and never thought it would happen to us. From the moment we walked through the door we were made very welcome and reassured. Being told I could visit my dad 24/7 was so comforting. All the staff at the home are amazing and go above and beyond to make sure he is cared for so well.
This place is really nice. They are so caring and helpful, always put a smile on the faces of people and visitors. They will have a chat with the visitors as well as the people that live there. They come in and check to see if earthing is OK, which is really nice to see, as well as offering visitors a tea or coffee. They are friendly, cheerful and reliable. They are quick to answer if Nan pushes her button. This place is very professional and they make you feel at home and treat you as family, so caring, friendly and lovely. All staff deserve a medal and a pay rise, they never stop helping, all go above and beyond. This place is clean and always getting cleaned and nothing is left unattended. If Nan doesn't want anything on the menu, they make something else. They always have activities on for the people to do.
Mum joined you in March 2024, I can not recommend Kirkley Manor high enough. Staff are wonderful keep you updated. Kirkley Manor is best place for Mum in a long time. I can finally relax between my visits. Thank you for all you do.
The staff are always welcoming and friendly. The family are given regular updates. Our relative is treated with respect and dignity and are happy with the care they receive. Overall I am very impressed.
The treatment is very good. The staff are very helpful. The food is very good.
The home is welcoming to all residents and visitors alike. Every member of staff is determined to give each resident the highest level of care, always showing patience and understanding. Every level of need is met successfully, whether medical or social. I am kept up to date with changes in treatment and needs. I have watched my mother steadily improve and I am reassured that in my absence she is safe and comfortable.
My mother came into the care home from the hospital on palliative care. She received excellent care, which made her last few weeks comfortable. The staff which we met were all caring and helpful. Nothing was too much trouble. A very friendly atmosphere. Wouldn't hesitate to recommend it to anyone. Kirkley Manor is also in a lovely location a few minutes from the beach.
Grandma spent 4 weeks having some rehabilitation after hospital before returning back home, she went from being unable to stand or walk unaided to walking with one carer's support. The home is extremely clean and doesn't smell like a typical care home, instead smells fresh and homely. Staff were extremely friendly, always helpful with any enquiry and willing to help. Grandma always appeared happy and content during her stay, we will be forever thankful to all the staff who helped Grandma with her rehabilitation, you are all worth your weight in gold, thanks for the fun activities you allowed us to join in with too.
Very happy, my bother-in-law went in 24th December 2022. He is settled and seems happy. Care home has called us regularly and kept us informed often. One-to-one with carer very good. Staff and I mean all, are always friendly and helpful at all times.