Latest Reviews for Lound Hall
30 January 2025
My mother-in-law's health had been deteriorating over the last few years, initially requiring her to move from her own home into a care home. Then her health deteriorated again requiring her to move from a care home into a nursing home. This was when we were first introduced to Lound Hall, who from the beginning were confident in their own ability to help. While they did, however, Mother-in-law's health continued to worsen. Unfortunately, she had to be moved into hospital to attempt to stabilise her, which they were unable to do. This was when Lound Hall showed their total professionalism, with management and support staff raising their game and giving as much assistance to me as they could. Well done to you all, thanks.
02 May 2024
The staff at Lound went beyond for my dad and even for the family. Dad had always found it hard to adapt to new things and being in new places but warmed up very quickly to Lound Hall Care Home. I was worried about Dad being in a care home at first as any daughter would but the staff are lovely, polite, empathetic, and caring and they always go the extra mile. We were always comfortable at every visit and you could see that Dad was very well looked after. Before Dad passed he mentioned how lovely the staff was, he really enjoyed the cooking and the chefs were lovely. The chefs would politely ask Dad what food he would like and always made food to suit Dad's needs. The care home is lovely and clean and cleaned more than twice a day which is really lovely. My family and myself felt so respected and cared for during this difficult time. The staff at the care home really are amazing and I'm incredibly grateful that my dad was in safe hands. Dad loved Lound Hall Care Home and so did the family.
23 April 2024
Absolutely brilliant care home, it really goes the extra mile to look after all its residents. Staff are always very friendly and will do anything for residents and visitors alike, really cannot fault it.
26 February 2024
My mother was a resident in Lound Hall for approximately a year following a serious stroke. The care given to her by the staff was outstanding in every respect. She was treated with warmth, compassion and respect by everyone, right up until her final days. My wife and I were made to feel welcome whenever we visited and the flow of information from the admin staff was first-rate. Mum was encouraged to join in the many community activities and was thrown a lovely lunch party for her 90th. The home is cosy and comfortable with several communal areas for residents to mingle. I would have no hesitation recommending Lound Hall to anyone who wants a loved one to receive top-quality professional care and have peace of mind for themselves.
24 November 2023
I have been at Lound Hall for one year and when I originally came for a fortnight. I have always felt settled here although I regret that Lound Hall is not nearer to my home in Lowestoft. On the whole, I have found the other residents amiable and friendly.
21 November 2023
When my mum first went to Lound Hall I really thought she would not be with us for too much longer, however, four years later due to the love and care she is given at Lound Hall Mum is thriving. Mum is happy and safe. I cannot praise the management and staff enough. They go above and beyond what their job description requires of them and I would like to say a huge thank you to all of them for looking after my mum so well.
15 November 2023
I cannot praise this care home enough. My grandmother has been living at Lound Hall Nursing Home for over a year now and is so happy. The care, respect and genuine love for the residents come across every time I visit which is usually once a week. The staff are truly exceptional and nothing is too much trouble. I would highly recommend this Nursing Home to anyone.
15 November 2023
Staff are very caring and they don’t rush Mum. Has been there quite a while now, settled and calls it home. The office staff are helpful when I call or email. Plus I am looked after and have my dinner with Mum when I visit.
02 November 2023
The staff at Lound Hall have been fantastic the support and care and compassion have been outstanding and the end-of-life support show by the staff I will never forget. Lound Hall was like home to home for my dad and for me knowing he was cared for and safe gave me peace of mind.
24 August 2023
We are happy with Lound Hall care home because my mum is well looked after there. She is always washed with clean clothes every day. Nothing is too much trouble for the staff. They are very helpful to Mum and us. Would recommend it to family and friends.
10 July 2023
We could not have found a better place for my mum to spend her last few weeks. The care, support and compassion she enjoyed made those last few weeks the best she enjoyed in quite a while. When we first spoke to the team, they said: ‘We may not be the poshest home, but we are a homely home’ How very true - and what a difference it makes. Thank you
15 February 2023
My father-in-law moved to Lound Hall Care Home following a month in hospital, he arrived frail and anxious. He was very quickly put at ease by the manager, and members of staff. The care and attention he received from everyone at the home was exceptional. His last three weeks were full of love, fun, lots of smiles and song. As a family we couldn't ask for more. We felt well supported by everyone at the home. On the night he died the care he received by the night staff was again exceptional and compassionate. Thank you.
31 January 2023
The two rooms my father has occupied are limited in size. Also, the temperature was too hot for him making it difficult to sleep. The staff are always very attentive and supportive of his needs.
31 January 2023
Visited eleven homes looking for the right place for my lovely dad and went with my gut feeling. I picked Lound Hall and without a doubt I know I've made the right decision. Dad has been here since September 2022 and the love and care he is receiving have exceeded my expectations. I could not be happier. I live in the USA and I am an only child so it was critical for me to find a place for dad where he will be well cared for when I can't be there. Lound Hall is that place. It's so homely and the staff always go above and beyond to make all the residents feel special! Thank you so much!
23 January 2023
My mum moved into Lound Hall about seven weeks ago. Although she has been very poorly, the level of care she has received has been excellent. All the care staff are extremely kind and caring. The level of care my mum has received is exceptional. The management team, particularly the two senior nurses, are also very good, as are the carers, the catering team, cleaners and entertainment staff. The whole ethos and culture at Lound Hall have made both my mum and us as a family safe and cared for. I cannot thank to team enough and would wholeheartedly recommend Lound Hall.
07 June 2022
My nana was a resident at Lound until she passed away on 1st April this year. All the staff were amazing throughout her stay and we amazing throughout her stay and she was cared for just like she was a member of their family. Amazing staff and appreciated everything they did.
07 June 2022
Lound Hall were fantastic from start to finish, their love and care was exceptional. We were always kept informed of everything going on. The last years for my relative was a happy one she was well looked after and always smiling. We can't thank Lound Hall staff enough. First Class!
21 April 2022
My father has been a resident for several years and I am happy that he is receiving good care in a safe environment. The staff have coped extremely well under difficult circumstances and have remained cheerful and efficient throughout.
26 January 2022
My mum is ninety-nine years old today. I went to visit her this afternoon. Her room had been trimmed with birthday flags and balloons. Mum was comfortable in her bed although wanting to close her eyes for an afternoon nap. I am sure she was understanding of all the attention, especially when many members of staff came in to sing happy birthday with a cake. Mum enjoyed her cake with cream, always has done!. So grateful thank you to all the staff for making an afternoon to remember.
24 January 2022
We chose Lound Hall for end-of-life care because my husband had cancer. The level of care was amazing, going above and beyond. An amazingly dedicated team who brought care, compassion, and a little bit of fun at a very difficult time. The support and kindness shown to all the family by all staff were immeasurable, showing respect and dignity at all times to my husband. The values of Lound Hall certainly ring true in the care given. We, as a family, will be forever grateful.
Latest Reviews for Lound Hall
30 January 2025
My mother-in-law's health had been deteriorating over the last few years, initially requiring her to move from her own home into a care home. Then her health deteriorated again requiring her to move from a care home into a nursing home. This was when we were first introduced to Lound Hall, who from the beginning were confident in their own ability to help. While they did, however, Mother-in-law's health continued to worsen. Unfortunately, she had to be moved into hospital to attempt to stabilise her, which they were unable to do. This was when Lound Hall showed their total professionalism, with management and support staff raising their game and giving as much assistance to me as they could. Well done to you all, thanks.
02 May 2024
The staff at Lound went beyond for my dad and even for the family. Dad had always found it hard to adapt to new things and being in new places but warmed up very quickly to Lound Hall Care Home. I was worried about Dad being in a care home at first as any daughter would but the staff are lovely, polite, empathetic, and caring and they always go the extra mile. We were always comfortable at every visit and you could see that Dad was very well looked after. Before Dad passed he mentioned how lovely the staff was, he really enjoyed the cooking and the chefs were lovely. The chefs would politely ask Dad what food he would like and always made food to suit Dad's needs. The care home is lovely and clean and cleaned more than twice a day which is really lovely. My family and myself felt so respected and cared for during this difficult time. The staff at the care home really are amazing and I'm incredibly grateful that my dad was in safe hands. Dad loved Lound Hall Care Home and so did the family.
23 April 2024
Absolutely brilliant care home, it really goes the extra mile to look after all its residents. Staff are always very friendly and will do anything for residents and visitors alike, really cannot fault it.
26 February 2024
My mother was a resident in Lound Hall for approximately a year following a serious stroke. The care given to her by the staff was outstanding in every respect. She was treated with warmth, compassion and respect by everyone, right up until her final days. My wife and I were made to feel welcome whenever we visited and the flow of information from the admin staff was first-rate. Mum was encouraged to join in the many community activities and was thrown a lovely lunch party for her 90th. The home is cosy and comfortable with several communal areas for residents to mingle. I would have no hesitation recommending Lound Hall to anyone who wants a loved one to receive top-quality professional care and have peace of mind for themselves.
24 November 2023
I have been at Lound Hall for one year and when I originally came for a fortnight. I have always felt settled here although I regret that Lound Hall is not nearer to my home in Lowestoft. On the whole, I have found the other residents amiable and friendly.
21 November 2023
When my mum first went to Lound Hall I really thought she would not be with us for too much longer, however, four years later due to the love and care she is given at Lound Hall Mum is thriving. Mum is happy and safe. I cannot praise the management and staff enough. They go above and beyond what their job description requires of them and I would like to say a huge thank you to all of them for looking after my mum so well.
15 November 2023
I cannot praise this care home enough. My grandmother has been living at Lound Hall Nursing Home for over a year now and is so happy. The care, respect and genuine love for the residents come across every time I visit which is usually once a week. The staff are truly exceptional and nothing is too much trouble. I would highly recommend this Nursing Home to anyone.
15 November 2023
Staff are very caring and they don’t rush Mum. Has been there quite a while now, settled and calls it home. The office staff are helpful when I call or email. Plus I am looked after and have my dinner with Mum when I visit.
02 November 2023
The staff at Lound Hall have been fantastic the support and care and compassion have been outstanding and the end-of-life support show by the staff I will never forget. Lound Hall was like home to home for my dad and for me knowing he was cared for and safe gave me peace of mind.
24 August 2023
We are happy with Lound Hall care home because my mum is well looked after there. She is always washed with clean clothes every day. Nothing is too much trouble for the staff. They are very helpful to Mum and us. Would recommend it to family and friends.
10 July 2023
We could not have found a better place for my mum to spend her last few weeks. The care, support and compassion she enjoyed made those last few weeks the best she enjoyed in quite a while. When we first spoke to the team, they said: ‘We may not be the poshest home, but we are a homely home’ How very true - and what a difference it makes. Thank you
15 February 2023
My father-in-law moved to Lound Hall Care Home following a month in hospital, he arrived frail and anxious. He was very quickly put at ease by the manager, and members of staff. The care and attention he received from everyone at the home was exceptional. His last three weeks were full of love, fun, lots of smiles and song. As a family we couldn't ask for more. We felt well supported by everyone at the home. On the night he died the care he received by the night staff was again exceptional and compassionate. Thank you.
31 January 2023
The two rooms my father has occupied are limited in size. Also, the temperature was too hot for him making it difficult to sleep. The staff are always very attentive and supportive of his needs.
31 January 2023
Visited eleven homes looking for the right place for my lovely dad and went with my gut feeling. I picked Lound Hall and without a doubt I know I've made the right decision. Dad has been here since September 2022 and the love and care he is receiving have exceeded my expectations. I could not be happier. I live in the USA and I am an only child so it was critical for me to find a place for dad where he will be well cared for when I can't be there. Lound Hall is that place. It's so homely and the staff always go above and beyond to make all the residents feel special! Thank you so much!
23 January 2023
My mum moved into Lound Hall about seven weeks ago. Although she has been very poorly, the level of care she has received has been excellent. All the care staff are extremely kind and caring. The level of care my mum has received is exceptional. The management team, particularly the two senior nurses, are also very good, as are the carers, the catering team, cleaners and entertainment staff. The whole ethos and culture at Lound Hall have made both my mum and us as a family safe and cared for. I cannot thank to team enough and would wholeheartedly recommend Lound Hall.
07 June 2022
My nana was a resident at Lound until she passed away on 1st April this year. All the staff were amazing throughout her stay and we amazing throughout her stay and she was cared for just like she was a member of their family. Amazing staff and appreciated everything they did.
07 June 2022
Lound Hall were fantastic from start to finish, their love and care was exceptional. We were always kept informed of everything going on. The last years for my relative was a happy one she was well looked after and always smiling. We can't thank Lound Hall staff enough. First Class!
21 April 2022
My father has been a resident for several years and I am happy that he is receiving good care in a safe environment. The staff have coped extremely well under difficult circumstances and have remained cheerful and efficient throughout.
26 January 2022
My mum is ninety-nine years old today. I went to visit her this afternoon. Her room had been trimmed with birthday flags and balloons. Mum was comfortable in her bed although wanting to close her eyes for an afternoon nap. I am sure she was understanding of all the attention, especially when many members of staff came in to sing happy birthday with a cake. Mum enjoyed her cake with cream, always has done!. So grateful thank you to all the staff for making an afternoon to remember.
24 January 2022
We chose Lound Hall for end-of-life care because my husband had cancer. The level of care was amazing, going above and beyond. An amazingly dedicated team who brought care, compassion, and a little bit of fun at a very difficult time. The support and kindness shown to all the family by all staff were immeasurable, showing respect and dignity at all times to my husband. The values of Lound Hall certainly ring true in the care given. We, as a family, will be forever grateful.