Submit a Review for Mabbs Hall Care Home
High Street, Mildenhall, Bury St Edmunds, IP28 7EA
View Full Details of Mabbs Hall Care HomeLatest Reviews for Mabbs Hall Care Home
17 February 2025
My sister had to go into care as a result of a broken hip. She has been shown so much love and support from the staff that we feel she could not have found a better place to go before she dies. Sadly that happened last evening and all the family have been shown so much love and support, we cannot fault them. The staff supported her sons and family throughout. Thank you so much. Cannot fail to recommend them if you are looking for care.
30 January 2025
With the chef leaving, there was a promotion within the kitchen and we now have a "chefette". I would like to say how much the food has improved. Previously, the food was very spicy and there was a lot of waste. Having eaten the food at both the Christmas party and Christmas Day dinner, I cannot praise the the new chef enough.
22 January 2025
A big thank you to the manager and staff for the care they provided for my mum and the aftercare and support they offered after my mum passed. The manager has been very supportive with procedural matters and the ladies looked after my mother with genuine care.
17 October 2024
My mother has recently moved in to Mabbs Hall as a permanent resident and I have found every single member of staff to be caring, helpful and happy. They are extremely informative and give excellent care to my mother. They have been very communicative whenever there has been a need and I would highly recommend this small home.
17 October 2024
Care home staff are very friednly and caring. Staff always around if you have any problems or worries. Mum is always happy and cared for well at this home. Keep up the good caring as always.
02 May 2024
Excellent care for all residents. Wonderful care staff who support residents and their relatives.
09 April 2024
My Mum entered Mabbs Hall under a 2-week respite as her dementia had deteriorated. She is now a permanent resident and as a family we could not be happier. Mabbs Hall is a friendly caring and approachable home. She is very well cared for and her needs are met to a high standard. The nursing team is excellent, always friendly, and shows my Mum lots of kindness. The management is excellent and I can see improvements weekly. The communication is excellent. Overall very happy, and so is my Mum!
11 March 2024
My mother-in-law has now been here for 4 months now, and I must say what a difference I have noticed in my mother-in-law, and the actual place itself since the new manager has been here, and also the staff are so friendly and professional with the residents, and they also make a lovely cup of tea, it has really put our minds at rest, and not so stressed now she is here, I would definitely recommend Mabbs Hall and give them 5 stars for everything.
07 December 2023
Since my husband came into your care, he has been treated with care and compassion. He is always washed and has clean clothes on when visiting. The staff are always looking in on him.
03 October 2023
My sister arrived as an emergency admission. She was very poorly indeed. She was met by a nurse and at least two carers who treated her with great care and respect. She was made comfortable and, with good nursing, has rallied. She continues to be cared for with great care and respect. She is comfortable and feels safe.
25 August 2023
Mabbs Hall provides a secure, caring and professional environment. I cannot praise the wonderful staff enough, always smiling and ready to help in whatever way they can. The home offers warmth from the moment you step in the door and a quality of life, supporting residents and offering the very best home for them. I am so blessed to know my Mother is there surrounded by the love and fantastic staff. Thank you.
17 August 2023
The staff are all helpful. The manager is also helpful and giving me information about my wife.
19 July 2023
The home is clean, kept nice. The rooms are basic but clean. Over the years I have been coming there's not as many staff as there used to be but that's not Mabbs fault, it's the system, so there's no one-to-one care that some residents need. There don't seem to be many activities, such as singing, making things etc but that could be the state of residents. Things do go missing. Overall not too bad, the staff are pleasant.
28 June 2023
I have been very pleased with the care my aunt received. The staff were friendly and respectful. They had to feed her near the end and they were patient with her and very kind. She said herself she was very comfortable in Mabbs Hall and how kind everyone was. When she was able she enjoyed joining in activities and she made friends amongst the other residents. I was very grateful that during her last few months, she was safe and well cared for. She liked the dinners, especially Fish and Chip Friday! I rarely rate as excellent so people have something to aim for but I was very pleased with her care.
27 June 2023
Very pleased with Mabbs Hall Care Home. My mum is much happier in this care home.
18 June 2023
All the staff were friendly, kind, helpful, patient and they showed empathy. The care home was very calming, clean and well-presented. The staff were very good at informing the families of the residents with any concerns and updating on medical requirements.
16 June 2023
Friendly staff, nice rooms, food portions are generous, clean.
18 May 2023
Very pleased with the care at all times that was given.
19 April 2023
The staff at Mabbs Hall are very much devoted to their work and care for their residents. The end-of-life care they give is second to none. Very caring people.
10 February 2023
We would like to thank all the staff working at Mabbs Hall, who, during my father's time there, provided excellent care in a caring and professional way. Their commitment and hard work were very much appreciated.
Latest Reviews for Mabbs Hall Care Home
17 February 2025
My sister had to go into care as a result of a broken hip. She has been shown so much love and support from the staff that we feel she could not have found a better place to go before she dies. Sadly that happened last evening and all the family have been shown so much love and support, we cannot fault them. The staff supported her sons and family throughout. Thank you so much. Cannot fail to recommend them if you are looking for care.
30 January 2025
With the chef leaving, there was a promotion within the kitchen and we now have a "chefette". I would like to say how much the food has improved. Previously, the food was very spicy and there was a lot of waste. Having eaten the food at both the Christmas party and Christmas Day dinner, I cannot praise the the new chef enough.
22 January 2025
A big thank you to the manager and staff for the care they provided for my mum and the aftercare and support they offered after my mum passed. The manager has been very supportive with procedural matters and the ladies looked after my mother with genuine care.
17 October 2024
My mother has recently moved in to Mabbs Hall as a permanent resident and I have found every single member of staff to be caring, helpful and happy. They are extremely informative and give excellent care to my mother. They have been very communicative whenever there has been a need and I would highly recommend this small home.
17 October 2024
Care home staff are very friednly and caring. Staff always around if you have any problems or worries. Mum is always happy and cared for well at this home. Keep up the good caring as always.
02 May 2024
Excellent care for all residents. Wonderful care staff who support residents and their relatives.
09 April 2024
My Mum entered Mabbs Hall under a 2-week respite as her dementia had deteriorated. She is now a permanent resident and as a family we could not be happier. Mabbs Hall is a friendly caring and approachable home. She is very well cared for and her needs are met to a high standard. The nursing team is excellent, always friendly, and shows my Mum lots of kindness. The management is excellent and I can see improvements weekly. The communication is excellent. Overall very happy, and so is my Mum!
11 March 2024
My mother-in-law has now been here for 4 months now, and I must say what a difference I have noticed in my mother-in-law, and the actual place itself since the new manager has been here, and also the staff are so friendly and professional with the residents, and they also make a lovely cup of tea, it has really put our minds at rest, and not so stressed now she is here, I would definitely recommend Mabbs Hall and give them 5 stars for everything.
07 December 2023
Since my husband came into your care, he has been treated with care and compassion. He is always washed and has clean clothes on when visiting. The staff are always looking in on him.
03 October 2023
My sister arrived as an emergency admission. She was very poorly indeed. She was met by a nurse and at least two carers who treated her with great care and respect. She was made comfortable and, with good nursing, has rallied. She continues to be cared for with great care and respect. She is comfortable and feels safe.
25 August 2023
Mabbs Hall provides a secure, caring and professional environment. I cannot praise the wonderful staff enough, always smiling and ready to help in whatever way they can. The home offers warmth from the moment you step in the door and a quality of life, supporting residents and offering the very best home for them. I am so blessed to know my Mother is there surrounded by the love and fantastic staff. Thank you.
17 August 2023
The staff are all helpful. The manager is also helpful and giving me information about my wife.
19 July 2023
The home is clean, kept nice. The rooms are basic but clean. Over the years I have been coming there's not as many staff as there used to be but that's not Mabbs fault, it's the system, so there's no one-to-one care that some residents need. There don't seem to be many activities, such as singing, making things etc but that could be the state of residents. Things do go missing. Overall not too bad, the staff are pleasant.
28 June 2023
I have been very pleased with the care my aunt received. The staff were friendly and respectful. They had to feed her near the end and they were patient with her and very kind. She said herself she was very comfortable in Mabbs Hall and how kind everyone was. When she was able she enjoyed joining in activities and she made friends amongst the other residents. I was very grateful that during her last few months, she was safe and well cared for. She liked the dinners, especially Fish and Chip Friday! I rarely rate as excellent so people have something to aim for but I was very pleased with her care.
27 June 2023
Very pleased with Mabbs Hall Care Home. My mum is much happier in this care home.
18 June 2023
All the staff were friendly, kind, helpful, patient and they showed empathy. The care home was very calming, clean and well-presented. The staff were very good at informing the families of the residents with any concerns and updating on medical requirements.
16 June 2023
Friendly staff, nice rooms, food portions are generous, clean.
18 May 2023
Very pleased with the care at all times that was given.
19 April 2023
The staff at Mabbs Hall are very much devoted to their work and care for their residents. The end-of-life care they give is second to none. Very caring people.
10 February 2023
We would like to thank all the staff working at Mabbs Hall, who, during my father's time there, provided excellent care in a caring and professional way. Their commitment and hard work were very much appreciated.