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Hall Street, Long Melford, Sudbury, CO10 9JA
View Full Details of Melford CourtLatest Reviews for Melford Court
22 January 2025
All the staff are extremely friendly and look after our family member. We are happy with the care she receives at Melford Court. In terms of improvement, a bigger en suite in the room would be advantageous and ensure the resident is frequently checked upon for toileting needs.
21 January 2025
Very happy with the care and support that Mum receives here at Melford Court. Mum seems to have settled very quickly. I would like to thank the nurses and carers for their help and support with Mum's anxiety.
16 January 2025
As son and daughter of our mother who has been in Melford Court since July 2024, we have been very pleased with the home overall. After mentioning some issues with the food and presentation of food, these have been addressed and things are much improved. The catering staff go to great lengths to cater for all the resident's dietary needs and preferences. All the care team are very friendly, caring, prompt to act if asked to do something, accommodating and very capable. They make Mum feel special and valued and genuinely seem to like her. The nursing staff are lovely and we feel Mum is safe and well-looked after day and night. All the office staff are welcoming, friendly and helpful. The home is always spotlessly clean and the new decorating and floorings are a big improvement. The rooms have a few issues with sockets out of the wall/paintwork but are warm, comfortable, clean and tidy. The activities and events for residents are fantastic. Garden looks great.
15 January 2025
It is a difficult situation when your parents are no longer able to look after themselves. Mum and Dad lived with my husband and myself for almost a year but despite our best efforts and a lovely relationship with them, we all four decided that care was now the only option for them and for us. It was daunting and worrying but one day I bit the bullet and rang Melford Court, when I was invited to take a look around. It was obvious from the outset, that here was place that had caring and considerate staff. A friendly atmosphere and the warmth of those who look after the residents is evident everywhere. It is a sad fact that my parents, as others, have become more infirm, confused and frail, meaning they have moments when they behave out of character but the staff know how to deal with them kindly and in an understanding way, which gives us peace of mind. Melford Court is now my parents' home and we are grateful we have such a lovely place so local to us.
09 December 2024
We were a little apprehensive about placing my sister in a nursing home, but we need not have worried. The staff here were fantastic, so cheerful, patient and kind. What more could anybody ask for? Thank you for caring for her, so beautifully and making her last days so peaceful. We could recommend Helford Court to anyone.
28 August 2024
From my first phone call to Mum's departure, the entire experience with Melford Hall has been exemplary. The staff, facilities, cleanliness and levels of care put it at the top end of my extensive experience of clinical establishments worldwide. For reference and context, I was a Medical Malpractice Underwriter and dealt with thousands of medical establishments in over 40 countries worldwide.
23 August 2024
The staff at Melford Court are second to none. My father is not a particularly easy person and they are all very good with him. He needs strong encouragement to do things and they are not afraid to push him slightly to keep active. The place itself is always beautifully clean and maintained, it is light and airy and smells fresh always. The nurses are always well very friendly and happy to update me with any information I may need.
14 August 2024
My Dad was transferred From East Suffolk Hospital to Melford Court care home as an end-of-life patient and was in quite a bad way. However, the care, companionship and support provided meant that he recovered sufficiently to go home after six months. Once my father had started to recover he greatly enjoyed his time at Melford Court. He felt it was like a 'retreat' and, as well as improving his health, it did wonders for his mental well-being. He had nothing but good things to say about all the staff, including everyone from the cleaners to the management team. If I could pick out one particular thing that he enjoyed the most I would have to say it was the food - he really looked forward to lunch time! From my point of view, I found the management team extremely friendly and more than happy to answer my queries. Both my Dad and myself will miss the lovely people at Melford Court.
02 August 2024
From the moment you walk in, you realise what a special place this is. You don't have to take my word for it. My father said 'We couldn't have found anywhere better' and my mother said 'My girls treat me like their favourite nan'. All staff are not only professional but warm and caring too. Everyone is treated like an individual and the home actively seeks out residents' interests, food preferences etc. to help them feel at home. People are able to socialise in the lounges or outside in the beautiful garden if the weather allows. Both management and nursing staff are always available to discuss any concerns you may have. Relatives are kept informed of any issues with their loved one's health and in the case of & 'end of life' care, are gently supported alongside them through that journey.
20 May 2024
Our mother came to Melford Court in June 23 after 6 months in hospital and rehab due to a fall. She was very frail and underweight. During her time here, she has made amazing progress and become stronger and gained weight. She was told she wouldn't walk again and needed 2 carers and a hoist on arrival. Now, at the age of 96, she is able to start gaining a little more independence. We are delighted with Melford Court's staff and the care she has received.
17 May 2024
I cannot believe how amazing Melford Court is! I didn’t have much faith in care home's but Melford Court is the best. I visit most days and I am never disappointed! The staff are so friendly and caring from the moment you walk through the door. I would recommend this care home to anyone.
27 October 2023
Mum was going to go to the hospice, but there was no space. Melford Court Care Home was recommended for end-of-life care. From the off, staff were very good and patient (Mum wasn't easy!) They were attentive and caring. All so happy to be carers and proud. It helped me cope tremendously also. The room was set lovely when Mum passed.
20 October 2023
The staff were kind, caring and helpful to our resident and all of her family. She was kept clean and comfortable and well looked after. We as a family can never thank them enough for everything they did. We would highly recommend them as a very caring and kind nursing home.
20 October 2023
All the staff at Melford Court were very good at times you needed them for anything. They looked after my wife better than you could have done at home yourself and made sure she was always comfortable.
15 September 2023
The care that my late uncle received in the time that he stayed was exceptional, and I can’t thank the nurses and care staff enough for the way they cared for him in his last days and the way they were there for us as a family. Nothing was too much trouble; it was appreciated at a difficult time.
12 September 2023
The individuals at Melford Court come together to create a perceptive, attentive and responsive team across all sections. I have had the most difficult time of my life needing care and a special diet. All of which has been accommodated efficiently and effectively. This is a can do team.
12 July 2023
The care and love my mother received was exemplary. Her stay was just like home and she was made to feel special.
06 July 2023
Excellent in every respect. The management staff are always helpful with a can do attitude.
06 July 2023
When Mum was first admitted we had a few problems with incontinence products and regular showering, these issues were soon resolved. The staff let Mum manage independently as much as possible before they help, Mum likes this. The kitchen staff and varied menu is fantastic. The activities team are marvellous - a credit to the home.
06 July 2023
I enjoy the different activities. They are a wonderful team. The staff are happy and friendly. I am a celiac and the gluten-free food is very nice.
Latest Reviews for Melford Court
22 January 2025
All the staff are extremely friendly and look after our family member. We are happy with the care she receives at Melford Court. In terms of improvement, a bigger en suite in the room would be advantageous and ensure the resident is frequently checked upon for toileting needs.
21 January 2025
Very happy with the care and support that Mum receives here at Melford Court. Mum seems to have settled very quickly. I would like to thank the nurses and carers for their help and support with Mum's anxiety.
16 January 2025
As son and daughter of our mother who has been in Melford Court since July 2024, we have been very pleased with the home overall. After mentioning some issues with the food and presentation of food, these have been addressed and things are much improved. The catering staff go to great lengths to cater for all the resident's dietary needs and preferences. All the care team are very friendly, caring, prompt to act if asked to do something, accommodating and very capable. They make Mum feel special and valued and genuinely seem to like her. The nursing staff are lovely and we feel Mum is safe and well-looked after day and night. All the office staff are welcoming, friendly and helpful. The home is always spotlessly clean and the new decorating and floorings are a big improvement. The rooms have a few issues with sockets out of the wall/paintwork but are warm, comfortable, clean and tidy. The activities and events for residents are fantastic. Garden looks great.
15 January 2025
It is a difficult situation when your parents are no longer able to look after themselves. Mum and Dad lived with my husband and myself for almost a year but despite our best efforts and a lovely relationship with them, we all four decided that care was now the only option for them and for us. It was daunting and worrying but one day I bit the bullet and rang Melford Court, when I was invited to take a look around. It was obvious from the outset, that here was place that had caring and considerate staff. A friendly atmosphere and the warmth of those who look after the residents is evident everywhere. It is a sad fact that my parents, as others, have become more infirm, confused and frail, meaning they have moments when they behave out of character but the staff know how to deal with them kindly and in an understanding way, which gives us peace of mind. Melford Court is now my parents' home and we are grateful we have such a lovely place so local to us.
09 December 2024
We were a little apprehensive about placing my sister in a nursing home, but we need not have worried. The staff here were fantastic, so cheerful, patient and kind. What more could anybody ask for? Thank you for caring for her, so beautifully and making her last days so peaceful. We could recommend Helford Court to anyone.
28 August 2024
From my first phone call to Mum's departure, the entire experience with Melford Hall has been exemplary. The staff, facilities, cleanliness and levels of care put it at the top end of my extensive experience of clinical establishments worldwide. For reference and context, I was a Medical Malpractice Underwriter and dealt with thousands of medical establishments in over 40 countries worldwide.
23 August 2024
The staff at Melford Court are second to none. My father is not a particularly easy person and they are all very good with him. He needs strong encouragement to do things and they are not afraid to push him slightly to keep active. The place itself is always beautifully clean and maintained, it is light and airy and smells fresh always. The nurses are always well very friendly and happy to update me with any information I may need.
14 August 2024
My Dad was transferred From East Suffolk Hospital to Melford Court care home as an end-of-life patient and was in quite a bad way. However, the care, companionship and support provided meant that he recovered sufficiently to go home after six months. Once my father had started to recover he greatly enjoyed his time at Melford Court. He felt it was like a 'retreat' and, as well as improving his health, it did wonders for his mental well-being. He had nothing but good things to say about all the staff, including everyone from the cleaners to the management team. If I could pick out one particular thing that he enjoyed the most I would have to say it was the food - he really looked forward to lunch time! From my point of view, I found the management team extremely friendly and more than happy to answer my queries. Both my Dad and myself will miss the lovely people at Melford Court.
02 August 2024
From the moment you walk in, you realise what a special place this is. You don't have to take my word for it. My father said 'We couldn't have found anywhere better' and my mother said 'My girls treat me like their favourite nan'. All staff are not only professional but warm and caring too. Everyone is treated like an individual and the home actively seeks out residents' interests, food preferences etc. to help them feel at home. People are able to socialise in the lounges or outside in the beautiful garden if the weather allows. Both management and nursing staff are always available to discuss any concerns you may have. Relatives are kept informed of any issues with their loved one's health and in the case of & 'end of life' care, are gently supported alongside them through that journey.
20 May 2024
Our mother came to Melford Court in June 23 after 6 months in hospital and rehab due to a fall. She was very frail and underweight. During her time here, she has made amazing progress and become stronger and gained weight. She was told she wouldn't walk again and needed 2 carers and a hoist on arrival. Now, at the age of 96, she is able to start gaining a little more independence. We are delighted with Melford Court's staff and the care she has received.
17 May 2024
I cannot believe how amazing Melford Court is! I didn’t have much faith in care home's but Melford Court is the best. I visit most days and I am never disappointed! The staff are so friendly and caring from the moment you walk through the door. I would recommend this care home to anyone.
27 October 2023
Mum was going to go to the hospice, but there was no space. Melford Court Care Home was recommended for end-of-life care. From the off, staff were very good and patient (Mum wasn't easy!) They were attentive and caring. All so happy to be carers and proud. It helped me cope tremendously also. The room was set lovely when Mum passed.
20 October 2023
The staff were kind, caring and helpful to our resident and all of her family. She was kept clean and comfortable and well looked after. We as a family can never thank them enough for everything they did. We would highly recommend them as a very caring and kind nursing home.
20 October 2023
All the staff at Melford Court were very good at times you needed them for anything. They looked after my wife better than you could have done at home yourself and made sure she was always comfortable.
15 September 2023
The care that my late uncle received in the time that he stayed was exceptional, and I can’t thank the nurses and care staff enough for the way they cared for him in his last days and the way they were there for us as a family. Nothing was too much trouble; it was appreciated at a difficult time.
12 September 2023
The individuals at Melford Court come together to create a perceptive, attentive and responsive team across all sections. I have had the most difficult time of my life needing care and a special diet. All of which has been accommodated efficiently and effectively. This is a can do team.
12 July 2023
The care and love my mother received was exemplary. Her stay was just like home and she was made to feel special.
06 July 2023
Excellent in every respect. The management staff are always helpful with a can do attitude.
06 July 2023
When Mum was first admitted we had a few problems with incontinence products and regular showering, these issues were soon resolved. The staff let Mum manage independently as much as possible before they help, Mum likes this. The kitchen staff and varied menu is fantastic. The activities team are marvellous - a credit to the home.
06 July 2023
I enjoy the different activities. They are a wonderful team. The staff are happy and friendly. I am a celiac and the gluten-free food is very nice.