Submit a Review for Westin Care Home
95 Bristol Road, Whitchurch, Bristol, BS14 0PS
View Full Details of Westin Care HomeLatest Reviews for Westin Care Home
19 March 2024
The staff at Westin are wonderful. My dad's progress since he has been at Westin has been amazing. The constant stimulation of interacting with people has helped dad immensely. My dad couldn't be better looked after and I appreciate the care you give him. I hope you realise how invaluable you all are and what a difference you make to people's lives by doing what you do.
08 August 2023
My Dad has been in this care home since November - and I have to say it is amazing. The staff are fantastic and the care for all the residents is great. When we visit it is like we are part of the family always being offered coffee and tea. Dad can’t really communicate well so going to visit him could be quite challenging but we are always made so welcome, it is just like visiting family and means we can see Dad and enjoy catching up with other residents, their families, and staff.
17 March 2023
Our mum joined the Westin family in November following the death of her husband. It was a very difficult time for all of us. The love and care that has been shown to us all, especially mum has been wonderful. Mum's emotional and physical needs are supported with care, good humour and a great understanding of what works best for her. The staff really take the time to get to know the individual. We feel happy and relieved that mum is safe and well cared for.
25 January 2023
Our 84-year-old mum has been a resident at Westin for around seven months now. When she arrived from a village hospital, she still had physical injuries following a fall, she could barely sit up in bed, let alone stand due to being bedridden for four months, and she suffered from advanced dementia. Since her arrival at Westin, she has gradually got stronger and stronger. Her physical injuries have all recovered and she is now merrily walking around, frequently without support. This is completely down to the encouragement and engagement of the staff. The staff and management seem endlessly hard-working and caring. The home is welcoming and friendly, and most importantly of all, mum is happy, settled and has made lots of friends among the staff and residents. We are confident she is in good hands.
20 January 2023
My Father-in-law has been very poorly recently and he has been well looked after. Not able to visit that often due to my own health but they have kept me informed and are always willing to talk to me on the phone. Carers all seem very fond of him.
20 January 2023
My Mum has been living at Westin for the last eight months. It was a very difficult and upsetting time which was made so much easier by the wonderful staff. This level of care, not only for my Mum but for me, has continued to flourish. Everyone who works there looks after us as a family and I cannot put into words how grateful we are. I cannot recommend Westin highly enough.
13 January 2023
My dad has been at this care home for several months. I have had no problems at all - the level of care is amazing and I feel like he is living with extended family. It's really clean, the food looks good and if a person needs feeding, they will feed not leave.
08 March 2021
My mother-in-law was moved from hospital to Westin Care home following a fall. Her treatment whilst at the home was fantastic. In her own words, she was treated like a queen in 5-star surroundings. The level of physical care and mental well being were paramount to all the staff. We can't praise the team highly enough, especially two members of staff in particular, whose communication with our family members during Mum's stay, was above and beyond. We can't recommend the home highly enough and thank every member of staff who made her feel safe and looked after and certainly got her on the road to recovery enough to come home.
Latest Reviews for Westin Care Home
19 March 2024
The staff at Westin are wonderful. My dad's progress since he has been at Westin has been amazing. The constant stimulation of interacting with people has helped dad immensely. My dad couldn't be better looked after and I appreciate the care you give him. I hope you realise how invaluable you all are and what a difference you make to people's lives by doing what you do.
08 August 2023
My Dad has been in this care home since November - and I have to say it is amazing. The staff are fantastic and the care for all the residents is great. When we visit it is like we are part of the family always being offered coffee and tea. Dad can’t really communicate well so going to visit him could be quite challenging but we are always made so welcome, it is just like visiting family and means we can see Dad and enjoy catching up with other residents, their families, and staff.
17 March 2023
Our mum joined the Westin family in November following the death of her husband. It was a very difficult time for all of us. The love and care that has been shown to us all, especially mum has been wonderful. Mum's emotional and physical needs are supported with care, good humour and a great understanding of what works best for her. The staff really take the time to get to know the individual. We feel happy and relieved that mum is safe and well cared for.
25 January 2023
Our 84-year-old mum has been a resident at Westin for around seven months now. When she arrived from a village hospital, she still had physical injuries following a fall, she could barely sit up in bed, let alone stand due to being bedridden for four months, and she suffered from advanced dementia. Since her arrival at Westin, she has gradually got stronger and stronger. Her physical injuries have all recovered and she is now merrily walking around, frequently without support. This is completely down to the encouragement and engagement of the staff. The staff and management seem endlessly hard-working and caring. The home is welcoming and friendly, and most importantly of all, mum is happy, settled and has made lots of friends among the staff and residents. We are confident she is in good hands.
20 January 2023
My Father-in-law has been very poorly recently and he has been well looked after. Not able to visit that often due to my own health but they have kept me informed and are always willing to talk to me on the phone. Carers all seem very fond of him.
20 January 2023
My Mum has been living at Westin for the last eight months. It was a very difficult and upsetting time which was made so much easier by the wonderful staff. This level of care, not only for my Mum but for me, has continued to flourish. Everyone who works there looks after us as a family and I cannot put into words how grateful we are. I cannot recommend Westin highly enough.
13 January 2023
My dad has been at this care home for several months. I have had no problems at all - the level of care is amazing and I feel like he is living with extended family. It's really clean, the food looks good and if a person needs feeding, they will feed not leave.
08 March 2021
My mother-in-law was moved from hospital to Westin Care home following a fall. Her treatment whilst at the home was fantastic. In her own words, she was treated like a queen in 5-star surroundings. The level of physical care and mental well being were paramount to all the staff. We can't praise the team highly enough, especially two members of staff in particular, whose communication with our family members during Mum's stay, was above and beyond. We can't recommend the home highly enough and thank every member of staff who made her feel safe and looked after and certainly got her on the road to recovery enough to come home.