Submit a Review for Sycamore Lodge
Lodge Lane, Nailsea, Bristol, BS48 1LX
View Full Details of Sycamore LodgeLatest Reviews for Sycamore Lodge
06 September 2024
Staff mostly very friendly and helpful during this difficult time. Especially the nurses. They keep us very well informed. We were lucky that Mum was given this rehab bed so close to us. The home itself is very bright and clean. The music activity on Friday afternoon is really good, Mum loves it. The garden is nice and we can bring our dog in. They are doing their best to cater for Mum's wishes.
21 August 2024
Excellent nursing & care staff looking after my very frail & fragile Mom. Staff always listen & discuss the needs of Mom & she is made to feel part of a community & family. Excellent follow-up calls without any prompting which gives me & the family peace of mind.
17 June 2024
The staff on his wing are so considerate. They speak to him as an adult. They are patient when he takes time to eat. The newly created area on the ground floor is lovely and now the weekly sing-a-longs with a visiting singer every Friday are a joy to see all the residents (and staff) enjoying themselves in their own way.
11 March 2024
We cannot fault the staff that care for my grandma. They are attentive, kind and loving, always making sure she's keeping up with food and drink, even if they don't get the kindest reception from her. The majority of staff seem to know her really well which is very reassuring and we don't ever have concerns over the care she receives.
29 February 2024
On the whole very pleased with Sycamore Lodge, very friendly staff and not as many agency staff as there used to be. So this means relationships between staff, residents and family are much better. The carers know the residents, especially with advanced dementia who can no longer speak/do things for themselves. This is reassuring when they have advanced needs. The entertainment programme is very good. I often visit and we enjoy entertainment together, not just weekly but extra throughout the year it's really nice at xmas. The garden is very nice and the home are good at letting residents and family get involved. We have a dog and it's great for Dad to see her, the other residents all respond well when I bring her in. My children are also always made to feel very welcome, it's nice to have the wider family visit and this is always accommodated. Overall I think everything is generally good, always room for some improvement.
27 February 2024
The care staff are very caring to my mother in what must be a difficult job. Each time I visit there are lots of staff around. My mother is obviously well-fed, and clean with good personal grooming. The home is clean and well looked after.
14 February 2024
Dad has been at Sycamore Lodge now for almost a year and has settled in well. The staff are friendly, helpful and caring to Dad and our family's needs. Since being here, Dad's health has stabilised, and he is receiving the care he requires. There are always activities and a happy atmosphere for everyone. We're glad Dad is being looked after at Sycamore Lodge.
14 February 2024
My husband has Parkinson’s and Dementia and came in for rehabilitation from a 4-week stay in hospital. In just over two weeks, his mobility has improved and he is more settled in this environment. This is such a relief for me and my family to see he is so cared for. The staff are very happy and friendly and always ready to give a helping hand. They also spend time communicating with him about his life.
08 February 2024
Dad seems very settled here; he's having rehab. He seems to be doing very well, and the staff are all amazing, with my dad and us family members. The meals are hot and obviously tasty as Dad finishes them every day. The lounge rooms are well-equipped, large and bright.
02 February 2024
The whole presentation seems really, really nice and friendly. Good feedback from the nurses, kept up to date. The staff are really supportive and friendly, coping quite well with Mum getting really anxious. Thankful for everything.
02 February 2024
I think the care home is a really friendly, happy place, the staff keep you informed every step of the way, I have nothing negative to say, I would give them 10. The carers are doing the best they can, so friendly, so affectionate and loving. This is the best place and I can't imagine my mum to be anywhere else.
31 January 2024
Staff are friendly and caring. They understand Mum's needs and have endeavoured to get to know her over the months she has been at Sycamore. Phone calls are made to us when needed and keep us updated with medical information. We always feel welcome when we visit too, as the atmosphere is so relaxed. It's reassuring to know Mum is being looked after.
31 January 2024
First-class service with very caring staff and a lovely team. My close friend was admitted for end-of-life care. The care received was compassionate and delivered by a dedicated team. The communication was excellent, and the staff were so knowledgeable every time we visited. I would highly recommend this service.
24 January 2024
I cannot thank the staff of Sycamore Lodge enough. They took my dad at very short notice and looked after him with great care. They all knew my and my daughter's first names and were brilliant at keeping us updated with his care and any changes. They welcomed our dog in to see him. He was only with them for ten days before he passed peacefully, and we were very touched by the basket of flowers they sent to his funeral.
05 January 2024
Since we were fortunate to get my wife into Nailsea as she was at a home in worle nr Weston, myself and my family are so pleased with the way she is being looked after, the whole experience has been so positive that our minds are at rest, only one word to describe the staff fantastic and so caring it seems impossible how to say thanks to you all and a great Christmas sincerely.
20 September 2023
Where to start? On behalf of the the whole family, we can't thank the staff at Sycamore Nailsea for all their kindness, support and care, not only towards my Grampa but to all of those who visited especially my dear Gran who was there every day. Your work is extremely commendable. Each of you should take great pride in the strong caring humans you are. For all you have done and for all you do - Thank you.
20 September 2023
Sycamore Lodge care home is a home to be proud of, I highly recommend it. On behalf of my wife, I wish to express to all our sincere gratitude for the professional care, our general well-being, helpful kindness- just listening etc. that we have experienced. In addition, you are fortunate to have exceptional Sycamore people who in many instances have acted so kindly in many ways above and beyond the call of duty.
16 August 2023
Overall, I am happy with the care my mother receives at Sycamore Lodge. The staff are very friendly and always have a smile for me and Mum when I visit. My only complaint is the way my mum's clothes in her chest of drawers are just crumpled up and not folded in an orderly fashion. Also, her chest of drawers are very old and tatty. Her room is kept very clean and the bathroom is always clean.
13 July 2023
All staff are good and are always there when needed.
07 July 2023
My husband has been very well looked after at Sycamore Lodge. The team are wonderful.
Latest Reviews for Sycamore Lodge
06 September 2024
Staff mostly very friendly and helpful during this difficult time. Especially the nurses. They keep us very well informed. We were lucky that Mum was given this rehab bed so close to us. The home itself is very bright and clean. The music activity on Friday afternoon is really good, Mum loves it. The garden is nice and we can bring our dog in. They are doing their best to cater for Mum's wishes.
21 August 2024
Excellent nursing & care staff looking after my very frail & fragile Mom. Staff always listen & discuss the needs of Mom & she is made to feel part of a community & family. Excellent follow-up calls without any prompting which gives me & the family peace of mind.
17 June 2024
The staff on his wing are so considerate. They speak to him as an adult. They are patient when he takes time to eat. The newly created area on the ground floor is lovely and now the weekly sing-a-longs with a visiting singer every Friday are a joy to see all the residents (and staff) enjoying themselves in their own way.
11 March 2024
We cannot fault the staff that care for my grandma. They are attentive, kind and loving, always making sure she's keeping up with food and drink, even if they don't get the kindest reception from her. The majority of staff seem to know her really well which is very reassuring and we don't ever have concerns over the care she receives.
29 February 2024
On the whole very pleased with Sycamore Lodge, very friendly staff and not as many agency staff as there used to be. So this means relationships between staff, residents and family are much better. The carers know the residents, especially with advanced dementia who can no longer speak/do things for themselves. This is reassuring when they have advanced needs. The entertainment programme is very good. I often visit and we enjoy entertainment together, not just weekly but extra throughout the year it's really nice at xmas. The garden is very nice and the home are good at letting residents and family get involved. We have a dog and it's great for Dad to see her, the other residents all respond well when I bring her in. My children are also always made to feel very welcome, it's nice to have the wider family visit and this is always accommodated. Overall I think everything is generally good, always room for some improvement.
27 February 2024
The care staff are very caring to my mother in what must be a difficult job. Each time I visit there are lots of staff around. My mother is obviously well-fed, and clean with good personal grooming. The home is clean and well looked after.
14 February 2024
Dad has been at Sycamore Lodge now for almost a year and has settled in well. The staff are friendly, helpful and caring to Dad and our family's needs. Since being here, Dad's health has stabilised, and he is receiving the care he requires. There are always activities and a happy atmosphere for everyone. We're glad Dad is being looked after at Sycamore Lodge.
14 February 2024
My husband has Parkinson’s and Dementia and came in for rehabilitation from a 4-week stay in hospital. In just over two weeks, his mobility has improved and he is more settled in this environment. This is such a relief for me and my family to see he is so cared for. The staff are very happy and friendly and always ready to give a helping hand. They also spend time communicating with him about his life.
08 February 2024
Dad seems very settled here; he's having rehab. He seems to be doing very well, and the staff are all amazing, with my dad and us family members. The meals are hot and obviously tasty as Dad finishes them every day. The lounge rooms are well-equipped, large and bright.
02 February 2024
The whole presentation seems really, really nice and friendly. Good feedback from the nurses, kept up to date. The staff are really supportive and friendly, coping quite well with Mum getting really anxious. Thankful for everything.
02 February 2024
I think the care home is a really friendly, happy place, the staff keep you informed every step of the way, I have nothing negative to say, I would give them 10. The carers are doing the best they can, so friendly, so affectionate and loving. This is the best place and I can't imagine my mum to be anywhere else.
31 January 2024
Staff are friendly and caring. They understand Mum's needs and have endeavoured to get to know her over the months she has been at Sycamore. Phone calls are made to us when needed and keep us updated with medical information. We always feel welcome when we visit too, as the atmosphere is so relaxed. It's reassuring to know Mum is being looked after.
31 January 2024
First-class service with very caring staff and a lovely team. My close friend was admitted for end-of-life care. The care received was compassionate and delivered by a dedicated team. The communication was excellent, and the staff were so knowledgeable every time we visited. I would highly recommend this service.
24 January 2024
I cannot thank the staff of Sycamore Lodge enough. They took my dad at very short notice and looked after him with great care. They all knew my and my daughter's first names and were brilliant at keeping us updated with his care and any changes. They welcomed our dog in to see him. He was only with them for ten days before he passed peacefully, and we were very touched by the basket of flowers they sent to his funeral.
05 January 2024
Since we were fortunate to get my wife into Nailsea as she was at a home in worle nr Weston, myself and my family are so pleased with the way she is being looked after, the whole experience has been so positive that our minds are at rest, only one word to describe the staff fantastic and so caring it seems impossible how to say thanks to you all and a great Christmas sincerely.
20 September 2023
Where to start? On behalf of the the whole family, we can't thank the staff at Sycamore Nailsea for all their kindness, support and care, not only towards my Grampa but to all of those who visited especially my dear Gran who was there every day. Your work is extremely commendable. Each of you should take great pride in the strong caring humans you are. For all you have done and for all you do - Thank you.
20 September 2023
Sycamore Lodge care home is a home to be proud of, I highly recommend it. On behalf of my wife, I wish to express to all our sincere gratitude for the professional care, our general well-being, helpful kindness- just listening etc. that we have experienced. In addition, you are fortunate to have exceptional Sycamore people who in many instances have acted so kindly in many ways above and beyond the call of duty.
16 August 2023
Overall, I am happy with the care my mother receives at Sycamore Lodge. The staff are very friendly and always have a smile for me and Mum when I visit. My only complaint is the way my mum's clothes in her chest of drawers are just crumpled up and not folded in an orderly fashion. Also, her chest of drawers are very old and tatty. Her room is kept very clean and the bathroom is always clean.
13 July 2023
All staff are good and are always there when needed.
07 July 2023
My husband has been very well looked after at Sycamore Lodge. The team are wonderful.