Wrefords Link, Cowley Bridge, Exeter, EX4 5AX
View Full Details of Barton Place Nursing HomeMy husband was a resident at Barton Place Nursing Home for three years. During that time, being a very difficult resident, he received superb care and supervision. Nothing was too much trouble. My husbamd enjoyed being in the garden and all the outdoor space. He enjoyed the various activities which were organised. I cannot fault Barton Place!
Absolutely the worst home. Lack of empathy, and care. No strong leadership. Manager lacks compassion and understanding of residents. Lack of English-speaking staff. Poor infection control. Too many unexplained injuries. Diabolical, how this is still open to care for residents is beyond belief.
Dad has been made so welcome from day one. The staff are amazing. From kitchen staff to carers to management. They help with every situation. The food is very good and well-balanced diet. The home have activities weekly. The home is lovely and clean and is being upgraded by the current management. I have been very surprised as I wasn't sure this was right for Dad yet. However, he has settled very well and I don't even feel guilty when I leave him there. The best thing for him and he's lucky to have such a good home.
Barton Place provides a safe environment for my brother with staff readily available to help with his specific challenging needs. Having just attended a relatives' meeting I understand that access will be available to his Care Plan and the daily log which will be very useful and will keep us informed. In addition, with a new Activities Manager just started, there are plans to ensure that any activity is all-inclusive. My brother joined Barton Place in October 2019 and the Manager has gone out of her way to make sure that everything possible is being done to help him settle.
My Aunt came to Barton Place on 1st November 2019. She had previously been at one hospital for three weeks and another hospital for three weeks, when it was decided that she needed twenty-four-hour nursing care due to her fractured femur and her 3/4 pressure sore. She had also lost a lot of weight. At first, my Aunt refused to eat and drink and thus continued to lose weight. She was put on supplements and gradually started to eat puréed foods and drink well. She is now gaining a little weight. Her pressure sore is almost healed thanks to the care and dedication of the staff. I have always found the staff to be caring and kind and the home is always spotless. The two large lounges have been decorated in the last week or two which is a big improvement.
I have found this home to be very friendly, especially to me and my partner, nothing is too much trouble. My partner has settled in so well, I was so relieved to find such a lovely home, very clean and the food looks good.
Mum has received a good level of care during her stay here. The staff are very caring and looked after her well. They made sure she was comfortable and took her outside to the garden when she wanted, as she loved to be in the fresh air during the summer. The nursing staff were regular vigilant and kept me informed of any issues that arose. I was always made very welcome as a visitor. As a quiet person, mum was rather reserved and kept herself to hersself but a number of staff became rather attached to her during her stay, which made her feel at home.
Barton Place cares for its residents with very caring staff who do much more than the basics. My husband is always clean and neat, even if he objects to personal care. His room is always clean. The staff seem to anticipate his needs. The food is plentiful and suitable. I am always warmly welcomed.
My father required an emergency admission. I found the staff to be compassionate, kind, patient and interested in everything they could do to make my father's stay as good as it could be. They ordered in the specific food he wanted and took time and effort to understand his needs. I was very impressed.
I have found that the care home Barton Place always offers a very friendly greeting on arrival. Who ever it is knows where my sister is and takes us to her. The staff are very professional and make sure that if there is a problem I am contacted immediately. The reviews are done in a very professional way, giving me explanations when needed. My sister has had very good care in Barton Place and I am very satisfied with that.
A very warm welcome every time we visit, we visited for my grandfathers birthday yesterday and the staff could not have been better. They made his birthday special, a cake was made, the room was decorated and even though he didn't know it was his birthday it brought a big smile to his face. He is very well cared for at Barton Place, the staff take a keen interest to get to know their residents.
Mum only moved in 3 weeks ago I must say the level of care is superb. Nothing is too much trouble. The staff are very careering Mum loves the food, the staff are Kind caring and personal, the management is good and leads well I never feel rushed and they always have time to listen, the cleanliness is excellent keep up the good work.
The staff were excellent in every way. The level of care is superb. Nothing is too much trouble. The culture is kind, caring and personal - this is due to passionate staff and strong, kind leadership with appropriate training but most of all nurtured kindness - please continue with this. There is so much to do (for staff) and all is done with a smile to a high standard and families never feel rushed.
Barton Place is a welcoming home to all its residents and their visitors. There is a real family atmosphere. The staff are amazing without exception. They show a genuine care for the residents and do their utmost to meet not only their physical needs but also provide emotional support and comfort. I would not hesitate to recommend this home to others.
Although the home has gone through a difficult period due to turnover of staff and more importantly change of managers, there has been a distinct improvement in the services supplied. The care has vastly improved since the CQC inspection in September. The manager has installed a team of nurses and carers who really care about the standards expected of them by relatives of the residents. There have been hiccups in the past, but now the home is a much better and happier unit.
Some minor ailments not always picked up by the carers and has to be brought to their notice, but generally, they are good. Management always ready to listen and act accordingly. After going through a sticky patch with many staff changes (both carers and management) seems to be more settled and providing good service.
Always very friendly and helpful staff.
I found Barton Place to be very caring, the staff are wonderful and cannot do enough for the residents. No complaints what so ever.
My husband was a resident at Barton Place Nursing Home for three years. During that time, being a very difficult resident, he received superb care and supervision. Nothing was too much trouble. My husbamd enjoyed being in the garden and all the outdoor space. He enjoyed the various activities which were organised. I cannot fault Barton Place!
Absolutely the worst home. Lack of empathy, and care. No strong leadership. Manager lacks compassion and understanding of residents. Lack of English-speaking staff. Poor infection control. Too many unexplained injuries. Diabolical, how this is still open to care for residents is beyond belief.
Dad has been made so welcome from day one. The staff are amazing. From kitchen staff to carers to management. They help with every situation. The food is very good and well-balanced diet. The home have activities weekly. The home is lovely and clean and is being upgraded by the current management. I have been very surprised as I wasn't sure this was right for Dad yet. However, he has settled very well and I don't even feel guilty when I leave him there. The best thing for him and he's lucky to have such a good home.
Barton Place provides a safe environment for my brother with staff readily available to help with his specific challenging needs. Having just attended a relatives' meeting I understand that access will be available to his Care Plan and the daily log which will be very useful and will keep us informed. In addition, with a new Activities Manager just started, there are plans to ensure that any activity is all-inclusive. My brother joined Barton Place in October 2019 and the Manager has gone out of her way to make sure that everything possible is being done to help him settle.
My Aunt came to Barton Place on 1st November 2019. She had previously been at one hospital for three weeks and another hospital for three weeks, when it was decided that she needed twenty-four-hour nursing care due to her fractured femur and her 3/4 pressure sore. She had also lost a lot of weight. At first, my Aunt refused to eat and drink and thus continued to lose weight. She was put on supplements and gradually started to eat puréed foods and drink well. She is now gaining a little weight. Her pressure sore is almost healed thanks to the care and dedication of the staff. I have always found the staff to be caring and kind and the home is always spotless. The two large lounges have been decorated in the last week or two which is a big improvement.
I have found this home to be very friendly, especially to me and my partner, nothing is too much trouble. My partner has settled in so well, I was so relieved to find such a lovely home, very clean and the food looks good.
Mum has received a good level of care during her stay here. The staff are very caring and looked after her well. They made sure she was comfortable and took her outside to the garden when she wanted, as she loved to be in the fresh air during the summer. The nursing staff were regular vigilant and kept me informed of any issues that arose. I was always made very welcome as a visitor. As a quiet person, mum was rather reserved and kept herself to hersself but a number of staff became rather attached to her during her stay, which made her feel at home.
Barton Place cares for its residents with very caring staff who do much more than the basics. My husband is always clean and neat, even if he objects to personal care. His room is always clean. The staff seem to anticipate his needs. The food is plentiful and suitable. I am always warmly welcomed.
My father required an emergency admission. I found the staff to be compassionate, kind, patient and interested in everything they could do to make my father's stay as good as it could be. They ordered in the specific food he wanted and took time and effort to understand his needs. I was very impressed.
I have found that the care home Barton Place always offers a very friendly greeting on arrival. Who ever it is knows where my sister is and takes us to her. The staff are very professional and make sure that if there is a problem I am contacted immediately. The reviews are done in a very professional way, giving me explanations when needed. My sister has had very good care in Barton Place and I am very satisfied with that.
A very warm welcome every time we visit, we visited for my grandfathers birthday yesterday and the staff could not have been better. They made his birthday special, a cake was made, the room was decorated and even though he didn't know it was his birthday it brought a big smile to his face. He is very well cared for at Barton Place, the staff take a keen interest to get to know their residents.
Mum only moved in 3 weeks ago I must say the level of care is superb. Nothing is too much trouble. The staff are very careering Mum loves the food, the staff are Kind caring and personal, the management is good and leads well I never feel rushed and they always have time to listen, the cleanliness is excellent keep up the good work.
The staff were excellent in every way. The level of care is superb. Nothing is too much trouble. The culture is kind, caring and personal - this is due to passionate staff and strong, kind leadership with appropriate training but most of all nurtured kindness - please continue with this. There is so much to do (for staff) and all is done with a smile to a high standard and families never feel rushed.
Barton Place is a welcoming home to all its residents and their visitors. There is a real family atmosphere. The staff are amazing without exception. They show a genuine care for the residents and do their utmost to meet not only their physical needs but also provide emotional support and comfort. I would not hesitate to recommend this home to others.
Although the home has gone through a difficult period due to turnover of staff and more importantly change of managers, there has been a distinct improvement in the services supplied. The care has vastly improved since the CQC inspection in September. The manager has installed a team of nurses and carers who really care about the standards expected of them by relatives of the residents. There have been hiccups in the past, but now the home is a much better and happier unit.
Some minor ailments not always picked up by the carers and has to be brought to their notice, but generally, they are good. Management always ready to listen and act accordingly. After going through a sticky patch with many staff changes (both carers and management) seems to be more settled and providing good service.
Always very friendly and helpful staff.
I found Barton Place to be very caring, the staff are wonderful and cannot do enough for the residents. No complaints what so ever.