Submit a Review for Devonshire House and Devonshire Lodge Care Home
Woolwell Road, Woolwell, Plymouth, PL6 7JW
View Full Details of Devonshire House and Devonshire Lodge Care HomeLatest Reviews for Devonshire House and Devonshire Lodge Care Home
27 March 2025
Mum has been really well looked after at Devonshire House and Lodge and the staff have shown her great kindness, compassion and dignity. This care has been extended to family too and communications are very good. The facilities are excellent here with a really good choice of activities and the surrounding gardens are just delightful.
27 March 2025
Devonshire House is an excellent care home providing home from home comforts. The staff have always been kind and caring and treated mum with dignity and respect. There are many activities on offer should mum chose to join in. The home is clean and tidy at all times, and as visitors we have always been made welcome and invited to various events throughout the year. The whole team of staff have created a lovely professional care home that I would highly recommend.
27 March 2025
The care my father receives is second to none. We are very happy with his care, from the activities to medical attention when required and is always prompt. I am informed of any issues. There has been an issue recently in the dining room, which I haven't witnessed personally, but I know dad is concerned that the service there has dropped recently.
27 March 2025
We are very happy with the care our mother receives from Devonshire House. The facilities are excellent, as is the lifestyle program. The food can be a bit variable but steps are being taken to try and improve this. All the staff are friendly and approachable.
17 March 2025
My mum seems very settled and well looks after.
11 March 2025
Every time we come here the home is clean, and well kept. The staff always greet us with a smile. My mum is always happy. The entertainment team always keep the residents occupied and not just sat around in chairs which is good to see.
11 March 2025
The home is a wonderful home for my mother. The staff are very caring and professional. The home its self is well set up and provides for all the clients. The Lifestyle Team provide a great experience for everyone, making sure everyone is engaged in all of the activities.
11 March 2025
Mum is very well cared for and seems very happy. It is a relief for the family that she is in a safe environment. Mum especially enjoys all the activities provided. A special thanks to the Activities Team.
13 December 2024
I volunteer weekly every Wednesday with coffee mornings and activities. The staff interact so well with the people who live here with songs and dancing. The home is always clean and tidy. The manager is very welcoming and is very visible and approachable. She is very supportive of the lifestyle team and I was very happy to read that they achieved a good rating in a recent CQC review.
12 June 2024
Great friendly proficient staff. Excellent nurses and management. Very helpful polite and friendly. Good food, facilities and entertainment etc. Lovely garden. My only moan is being woken up every hour in the night by a knock or door opening to check on me, but I can see it was necessary for quite a lot of the other residents, I have no complaints at all other than that one.
24 April 2024
Mum has been a resident at Devonshire House since November 2023. I cannot fault the care and compassion she has received. The staff value her and understand the importance of her dignity and privacy. She is warm, comfortable, content, and extremely well-looked after. If she is unwell or her lovely carers are at all concerned, we are phoned at once, meaning we are always in touch with her latest progress, even if we have already visited the same day. When visiting her, we have always been greeted with smiles, offers of tea, and the latest reports on Mum's welfare. We chose well when we decided on Devonshire. The staff treat Mum like a much-loved Grandmother and encourage her to take part in activities. Our whole family is relieved that she is so well cared for and content in her new home.
18 April 2024
My mum is very happy and settled in Devonshire House. The home is excellent and the staff brilliant. It gives me a peace of mind knowing that she is being cared for so well. The activities that Mum gets involved with are excellent and the activities team are outstanding. The week I spent with Mum was very pleasing. Thank you to the whole team.
15 April 2024
My dad was moved from Torrs to MV2 recently to ensure his safety. He was very comfortable in Torrs, it was quieter so the majority of the time he was very happy. His carers were truly amazing with him. Nothing ever too much trouble. Since moving upstairs he has seemed less comfortable, lots of residents whose dementia is more advanced which can be disturbing for him. His room is now smaller and he has lost a private shower facility. I was told that he would be moving to a room with a shower. I have left a few messages for management to call me to discuss this but not heard. I cannot fault his care. He often doesn't have a pillow and his bedding is minimal. The food is very good. He has a good appetite, a larger portion would be good. The carers and the activity leaders are really great and try to get Dad involved, which takes away the boredom. There was also going to be a 'Walking Club', however no news on this. Now we are in Spring this and Minibus trips would be welcomed.
30 October 2023
We cannot praise all the Devonshire House staff enough for making my mum's last year so happy. Physically she was not mobile but she loved so many things, like having her hair and nails done weekly: the activities including bingo, games, chats and visiting singers. Mum loved meeting her new friends for lunch every day. So many times we visited and had to find her in one of the many social rooms or in the garden. There was always someone at hand to help her manage her pain or even to chat with. A truly amazing place for a special Mum and her visiting family. Thank you!
06 October 2023
Would like to say that this is a message to the lady/nurse on the Leemoor suite, firstly we would like to congratulate her on her position. What a lovely person she is, she cares so much for her residents and has a wonderful nature. My dad has been at Devonshire since March 2023 coming from another care home that closed. My dad is so happy and very well cared for and the nurse is a very special person to my dad. The care is so wonderful and all the staff are so helpful and caring. Congratulations to the nurse and all her team. Thank you from all our family.
14 September 2023
This is a lovely care home. The staff are so friendly and Mum is well looked after. She has a lovely room with an en-suite. There is a lovely atmosphere when you walk in. Family and friends live close by so can visit at any time.
13 April 2023
My dad came to Devonshire Lodge on the 10th March 2023 after a previous home closure. We didn’t have much time to find another home for Dad and when we called Devonshire Lodge the management worked quickly and so hard to welcome and give Dad a home. On the day of moving Dad, the management and all staff were so kind and helpful and made my dad so at home. So very grateful for everything here, my dad is enjoying his new home and receiving better care. Such a lovely home and Dad, I think, is going to be very happy here at Devonshire Lodge. Thank you to everyone.
28 February 2023
My father was a resident at Devonshire house and lodge for a number of years until his sad passing in February this year and we could not have asked for a better place for him to call home. The staff are absolutely amazing, Dad had the best care and he managed to be involved in activities each week and loved being out in the garden when the sun was shining! He made some wonderful friends and it really did bring him out of his shell. The chef catered so brilliantly for all his dietary needs and he very often got his favourite meals cooked just for him and some gorgeous desserts which made him smile so much. The staff also treated us like family and we ourselves made friends for life. I will always be eternally grateful to all the staff for how they made dad's last years so wonderful and so much more exciting for him. He was always treated with dignity and love and we couldn't ask for anything more. An amazing home and amazing people. Thank you.
07 February 2023
The care my mother has received since arriving at Devonshire House Care Home is so high. As a family, it was so difficult to make the decision of finding a new home from home for our dear Mum. Devonshire House Care Home has made Mum feel 'at home' again. She is now doing things she would not have done at home, joining in daily activities, such as crafts, singing, quizzes and even bingo. The staff are so much part of the family; we are welcomed when we come to visit. I would not hesitate in recommending this care home to others and cannot thank the staff enough for helping us adjust as a family, knowing Mum has the care she needs night and day. As a family, it gives us peace of mind.
01 December 2022
Dad is very happy at Devonshire House. He is recovering well with all the good care he is receiving. The staff are very attentive and friendly. Dad doesn't like joining in with the other residents, but the staff are never too busy to stop and have a chat.
Latest Reviews for Devonshire House and Devonshire Lodge Care Home
27 March 2025
Mum has been really well looked after at Devonshire House and Lodge and the staff have shown her great kindness, compassion and dignity. This care has been extended to family too and communications are very good. The facilities are excellent here with a really good choice of activities and the surrounding gardens are just delightful.
27 March 2025
Devonshire House is an excellent care home providing home from home comforts. The staff have always been kind and caring and treated mum with dignity and respect. There are many activities on offer should mum chose to join in. The home is clean and tidy at all times, and as visitors we have always been made welcome and invited to various events throughout the year. The whole team of staff have created a lovely professional care home that I would highly recommend.
27 March 2025
The care my father receives is second to none. We are very happy with his care, from the activities to medical attention when required and is always prompt. I am informed of any issues. There has been an issue recently in the dining room, which I haven't witnessed personally, but I know dad is concerned that the service there has dropped recently.
27 March 2025
We are very happy with the care our mother receives from Devonshire House. The facilities are excellent, as is the lifestyle program. The food can be a bit variable but steps are being taken to try and improve this. All the staff are friendly and approachable.
17 March 2025
My mum seems very settled and well looks after.
11 March 2025
Every time we come here the home is clean, and well kept. The staff always greet us with a smile. My mum is always happy. The entertainment team always keep the residents occupied and not just sat around in chairs which is good to see.
11 March 2025
The home is a wonderful home for my mother. The staff are very caring and professional. The home its self is well set up and provides for all the clients. The Lifestyle Team provide a great experience for everyone, making sure everyone is engaged in all of the activities.
11 March 2025
Mum is very well cared for and seems very happy. It is a relief for the family that she is in a safe environment. Mum especially enjoys all the activities provided. A special thanks to the Activities Team.
13 December 2024
I volunteer weekly every Wednesday with coffee mornings and activities. The staff interact so well with the people who live here with songs and dancing. The home is always clean and tidy. The manager is very welcoming and is very visible and approachable. She is very supportive of the lifestyle team and I was very happy to read that they achieved a good rating in a recent CQC review.
12 June 2024
Great friendly proficient staff. Excellent nurses and management. Very helpful polite and friendly. Good food, facilities and entertainment etc. Lovely garden. My only moan is being woken up every hour in the night by a knock or door opening to check on me, but I can see it was necessary for quite a lot of the other residents, I have no complaints at all other than that one.
24 April 2024
Mum has been a resident at Devonshire House since November 2023. I cannot fault the care and compassion she has received. The staff value her and understand the importance of her dignity and privacy. She is warm, comfortable, content, and extremely well-looked after. If she is unwell or her lovely carers are at all concerned, we are phoned at once, meaning we are always in touch with her latest progress, even if we have already visited the same day. When visiting her, we have always been greeted with smiles, offers of tea, and the latest reports on Mum's welfare. We chose well when we decided on Devonshire. The staff treat Mum like a much-loved Grandmother and encourage her to take part in activities. Our whole family is relieved that she is so well cared for and content in her new home.
18 April 2024
My mum is very happy and settled in Devonshire House. The home is excellent and the staff brilliant. It gives me a peace of mind knowing that she is being cared for so well. The activities that Mum gets involved with are excellent and the activities team are outstanding. The week I spent with Mum was very pleasing. Thank you to the whole team.
15 April 2024
My dad was moved from Torrs to MV2 recently to ensure his safety. He was very comfortable in Torrs, it was quieter so the majority of the time he was very happy. His carers were truly amazing with him. Nothing ever too much trouble. Since moving upstairs he has seemed less comfortable, lots of residents whose dementia is more advanced which can be disturbing for him. His room is now smaller and he has lost a private shower facility. I was told that he would be moving to a room with a shower. I have left a few messages for management to call me to discuss this but not heard. I cannot fault his care. He often doesn't have a pillow and his bedding is minimal. The food is very good. He has a good appetite, a larger portion would be good. The carers and the activity leaders are really great and try to get Dad involved, which takes away the boredom. There was also going to be a 'Walking Club', however no news on this. Now we are in Spring this and Minibus trips would be welcomed.
30 October 2023
We cannot praise all the Devonshire House staff enough for making my mum's last year so happy. Physically she was not mobile but she loved so many things, like having her hair and nails done weekly: the activities including bingo, games, chats and visiting singers. Mum loved meeting her new friends for lunch every day. So many times we visited and had to find her in one of the many social rooms or in the garden. There was always someone at hand to help her manage her pain or even to chat with. A truly amazing place for a special Mum and her visiting family. Thank you!
06 October 2023
Would like to say that this is a message to the lady/nurse on the Leemoor suite, firstly we would like to congratulate her on her position. What a lovely person she is, she cares so much for her residents and has a wonderful nature. My dad has been at Devonshire since March 2023 coming from another care home that closed. My dad is so happy and very well cared for and the nurse is a very special person to my dad. The care is so wonderful and all the staff are so helpful and caring. Congratulations to the nurse and all her team. Thank you from all our family.
14 September 2023
This is a lovely care home. The staff are so friendly and Mum is well looked after. She has a lovely room with an en-suite. There is a lovely atmosphere when you walk in. Family and friends live close by so can visit at any time.
13 April 2023
My dad came to Devonshire Lodge on the 10th March 2023 after a previous home closure. We didn’t have much time to find another home for Dad and when we called Devonshire Lodge the management worked quickly and so hard to welcome and give Dad a home. On the day of moving Dad, the management and all staff were so kind and helpful and made my dad so at home. So very grateful for everything here, my dad is enjoying his new home and receiving better care. Such a lovely home and Dad, I think, is going to be very happy here at Devonshire Lodge. Thank you to everyone.
28 February 2023
My father was a resident at Devonshire house and lodge for a number of years until his sad passing in February this year and we could not have asked for a better place for him to call home. The staff are absolutely amazing, Dad had the best care and he managed to be involved in activities each week and loved being out in the garden when the sun was shining! He made some wonderful friends and it really did bring him out of his shell. The chef catered so brilliantly for all his dietary needs and he very often got his favourite meals cooked just for him and some gorgeous desserts which made him smile so much. The staff also treated us like family and we ourselves made friends for life. I will always be eternally grateful to all the staff for how they made dad's last years so wonderful and so much more exciting for him. He was always treated with dignity and love and we couldn't ask for anything more. An amazing home and amazing people. Thank you.
07 February 2023
The care my mother has received since arriving at Devonshire House Care Home is so high. As a family, it was so difficult to make the decision of finding a new home from home for our dear Mum. Devonshire House Care Home has made Mum feel 'at home' again. She is now doing things she would not have done at home, joining in daily activities, such as crafts, singing, quizzes and even bingo. The staff are so much part of the family; we are welcomed when we come to visit. I would not hesitate in recommending this care home to others and cannot thank the staff enough for helping us adjust as a family, knowing Mum has the care she needs night and day. As a family, it gives us peace of mind.
01 December 2022
Dad is very happy at Devonshire House. He is recovering well with all the good care he is receiving. The staff are very attentive and friendly. Dad doesn't like joining in with the other residents, but the staff are never too busy to stop and have a chat.