Submit a Review for Edenmore Nursing Home
7 Hostle Park, Ilfracombe, EX34 9HW
View Full Details of Edenmore Nursing HomeLatest Reviews for Edenmore Nursing Home
27 December 2024
My father was placed at Edenmore in 2022 after his dementia meant that he could no longer safely stay in his own home. I was apprehensive at first but any concerns I had were quickly dispelled. The staff were friendly and welcoming, showing us around the home and making sure he was settled before I left. Throughout his time there, he was well looked after and treated with dignity and respect, and he was happy in his surroundings. Residents were considered to be family members and looked after in that manner. A wide range of activities were arranged to entertain and keep residents engaged (including, on one visit, a "Mad Hatter's Tea Party" where staff dressed as characters from "Alice in Wonderland" which was a sight to behold!), and they would regularly share photographs and updates with us. If there were any concerns they would call me immediately to let me know. The staff and manager at Edenmore are second to none and I am glad my father was so well looked after during his final years.
21 November 2024
I did not chose Edenmore, my husband was placed here by NHS for a four week period, but I don't think I could have chosen anywhere better. All staff members are very friendly, helpful and aware of all resident and their needs. I feel very much part of a large family and my husband is very happy and settled.
19 November 2024
I booked my mother with Dementia in for one week for respite costing £1600 plus £75 for paperwork. I was hoping that in her time there she would be quite active as she normally lives alone. The entrance had a long ramp for her to walk up with assistance from my husband and her stick past a skip. We were shown to the communal kitchen and she sat down with a cup of tea and we left her chatting away. She was aware of her surroundings. On Monday and Friday, I called and was told she was doing well and settling in quite well. We came to pick her up the following Sunday. She was supposed to be ready to leave. We were taken to 2nd floor and she was in the hall slumped in a chair and quite confused and not wearing her own clothes. After looking around the home for her coat and wash back we went home. It would appear she has had little interaction and seems to have lost basic skills that she definitely had before she went in. Her normal carers are quite distressed by it. Wouldn't go back.
20 June 2024
Found the staff to be very friendly and understanding.
03 May 2024
My 84-year-old father was depressed and stuck in his room, so a respite was recommended by his social worker. We managed to get him into Edenmore Nursing Home for 4 weeks when he arrived there he had a chest infection and was not eating very much. The staff at Edenmore welcomed him as a family member and within days he was feeling much better, we decided to extend the rest bite for another 4 weeks as it became clear my dad was a lot happier. As a result of great care and attention from all the staff Dad as from the 1st of May, he will be a permanent resident of Edenmore. As a family we are so grateful to the manager and all her staff, they have been absolutely brilliant. would highly recommend this nursing home. So a very big thank you for getting my dad smiling and laughing again, it is such a relief to be reassured that he is in very good hands. Thank you with all our hearts.
03 April 2024
We had to move quickly to get my mum into Edenmore, due to her condition of vascular dementia being too severe for the residential care that she was receiving. From the minute we needed help, support and good advice we got it. The receptionist is very friendly and helpful and the manager was very efficient as well as being very approachable and friendly. All of the staff are lovely and my mum settled literally from the first night - sleeping through for the first time for literally months. It was such a relief.
14 March 2024
Staff very welcoming and helpful and understanding.
08 June 2022
My father developed dementia and was admitted here over 2 years ago. His care has been excellent and professional. His illness became more progressive and the staff rose to the challenge until his passing away. Staff were caring and concerned for his welfare at all times and even in the most trying times handled him with dignity and love. Communication with family members has always been good and information was always accurate and true. Five stars are not enough!
11 March 2020
Good professionalism with all the work they do, they put the family members first.
31 January 2020
I have found that Edenmore Nursing Home is so very friendly and that started well before my uncle came here. All the staff are so friendly and caring right down to the smallest thing, nothing is too much trouble. Tea and biscuits on the go all the time. My uncle has settled really well. I'm so pleased I chose Edenmore.
07 January 2020
Carers are amazing and have been so supportive during the time my friend was here, and after she passed. They really are caring and treat all the residents and visitors like family. Would definitely recommend anyone looking for a care home to look here as their family member will truly be looked after.
11 November 2019
I have the highest regard for the team at Edenmore. From the moment my father was transferred into their care, he has been treated with the utmost respect, dignity and compassion. They have taken time to get to know and understand him as an individual and have also welcomed me into their 'family', keeping me updated on Dads health and disposition each time I visit and extending that care by offering refreshments, meals and giving me candid and transparent answers to any questions I may ask. The staff never know when I may visit and I am delighted to state that I have never witnessed a moment when all residents are not treated in the same respectful manner. It is unequivocally demonstrated that the staff truly care about their family member's wellbeing. The Evolve Group has been especially understanding as I try to establish LPA for my father and have shown me greatly appreciated compassion in a truly difficult and emotional situation. Thank you Edenmore, for everything you do.
19 April 2019
A pleasant, well run establishment in a good location. Well maintained, plenty of helpful staff always in evidence and always willing to answer requests/questions or follow up on them. Monitoring of residents health and welfare seems to a very high standard along with their happiness; my mother has told me she 'likes it here'.
18 April 2019
Our Mum has been at Edenmore for over a year and we cannot fault the care she has received. The staff are outstanding in their care and nothing is too much trouble.
17 January 2018
My father was at Edenmore for 2.5 years, the staff are exceptional here. He was well cared for and I felt all the staff really had a genuine interest and care for him throughout his time at the home. When it came to his passing, I stayed at his bedside for four days and saw first hand how incredibly caring and compassionate all the staff were.
01 June 2017
I have no complaints at all and can only say good things about Edenmore Nursing Home. The staff were always kind, warm hearted, loving and friendly, they didn't treat people like a patient but treated them like human beings. I have worked as a nurse before and I would definitely recommend Edenmore as a brilliant care provider.
Latest Reviews for Edenmore Nursing Home
27 December 2024
My father was placed at Edenmore in 2022 after his dementia meant that he could no longer safely stay in his own home. I was apprehensive at first but any concerns I had were quickly dispelled. The staff were friendly and welcoming, showing us around the home and making sure he was settled before I left. Throughout his time there, he was well looked after and treated with dignity and respect, and he was happy in his surroundings. Residents were considered to be family members and looked after in that manner. A wide range of activities were arranged to entertain and keep residents engaged (including, on one visit, a "Mad Hatter's Tea Party" where staff dressed as characters from "Alice in Wonderland" which was a sight to behold!), and they would regularly share photographs and updates with us. If there were any concerns they would call me immediately to let me know. The staff and manager at Edenmore are second to none and I am glad my father was so well looked after during his final years.
21 November 2024
I did not chose Edenmore, my husband was placed here by NHS for a four week period, but I don't think I could have chosen anywhere better. All staff members are very friendly, helpful and aware of all resident and their needs. I feel very much part of a large family and my husband is very happy and settled.
19 November 2024
I booked my mother with Dementia in for one week for respite costing £1600 plus £75 for paperwork. I was hoping that in her time there she would be quite active as she normally lives alone. The entrance had a long ramp for her to walk up with assistance from my husband and her stick past a skip. We were shown to the communal kitchen and she sat down with a cup of tea and we left her chatting away. She was aware of her surroundings. On Monday and Friday, I called and was told she was doing well and settling in quite well. We came to pick her up the following Sunday. She was supposed to be ready to leave. We were taken to 2nd floor and she was in the hall slumped in a chair and quite confused and not wearing her own clothes. After looking around the home for her coat and wash back we went home. It would appear she has had little interaction and seems to have lost basic skills that she definitely had before she went in. Her normal carers are quite distressed by it. Wouldn't go back.
20 June 2024
Found the staff to be very friendly and understanding.
03 May 2024
My 84-year-old father was depressed and stuck in his room, so a respite was recommended by his social worker. We managed to get him into Edenmore Nursing Home for 4 weeks when he arrived there he had a chest infection and was not eating very much. The staff at Edenmore welcomed him as a family member and within days he was feeling much better, we decided to extend the rest bite for another 4 weeks as it became clear my dad was a lot happier. As a result of great care and attention from all the staff Dad as from the 1st of May, he will be a permanent resident of Edenmore. As a family we are so grateful to the manager and all her staff, they have been absolutely brilliant. would highly recommend this nursing home. So a very big thank you for getting my dad smiling and laughing again, it is such a relief to be reassured that he is in very good hands. Thank you with all our hearts.
03 April 2024
We had to move quickly to get my mum into Edenmore, due to her condition of vascular dementia being too severe for the residential care that she was receiving. From the minute we needed help, support and good advice we got it. The receptionist is very friendly and helpful and the manager was very efficient as well as being very approachable and friendly. All of the staff are lovely and my mum settled literally from the first night - sleeping through for the first time for literally months. It was such a relief.
14 March 2024
Staff very welcoming and helpful and understanding.
08 June 2022
My father developed dementia and was admitted here over 2 years ago. His care has been excellent and professional. His illness became more progressive and the staff rose to the challenge until his passing away. Staff were caring and concerned for his welfare at all times and even in the most trying times handled him with dignity and love. Communication with family members has always been good and information was always accurate and true. Five stars are not enough!
11 March 2020
Good professionalism with all the work they do, they put the family members first.
31 January 2020
I have found that Edenmore Nursing Home is so very friendly and that started well before my uncle came here. All the staff are so friendly and caring right down to the smallest thing, nothing is too much trouble. Tea and biscuits on the go all the time. My uncle has settled really well. I'm so pleased I chose Edenmore.
07 January 2020
Carers are amazing and have been so supportive during the time my friend was here, and after she passed. They really are caring and treat all the residents and visitors like family. Would definitely recommend anyone looking for a care home to look here as their family member will truly be looked after.
11 November 2019
I have the highest regard for the team at Edenmore. From the moment my father was transferred into their care, he has been treated with the utmost respect, dignity and compassion. They have taken time to get to know and understand him as an individual and have also welcomed me into their 'family', keeping me updated on Dads health and disposition each time I visit and extending that care by offering refreshments, meals and giving me candid and transparent answers to any questions I may ask. The staff never know when I may visit and I am delighted to state that I have never witnessed a moment when all residents are not treated in the same respectful manner. It is unequivocally demonstrated that the staff truly care about their family member's wellbeing. The Evolve Group has been especially understanding as I try to establish LPA for my father and have shown me greatly appreciated compassion in a truly difficult and emotional situation. Thank you Edenmore, for everything you do.
19 April 2019
A pleasant, well run establishment in a good location. Well maintained, plenty of helpful staff always in evidence and always willing to answer requests/questions or follow up on them. Monitoring of residents health and welfare seems to a very high standard along with their happiness; my mother has told me she 'likes it here'.
18 April 2019
Our Mum has been at Edenmore for over a year and we cannot fault the care she has received. The staff are outstanding in their care and nothing is too much trouble.
17 January 2018
My father was at Edenmore for 2.5 years, the staff are exceptional here. He was well cared for and I felt all the staff really had a genuine interest and care for him throughout his time at the home. When it came to his passing, I stayed at his bedside for four days and saw first hand how incredibly caring and compassionate all the staff were.
01 June 2017
I have no complaints at all and can only say good things about Edenmore Nursing Home. The staff were always kind, warm hearted, loving and friendly, they didn't treat people like a patient but treated them like human beings. I have worked as a nurse before and I would definitely recommend Edenmore as a brilliant care provider.