Submit a Review for Hart Care Residential Care Home
Old Crapstone Road, Yelverton, PL20 6BT
View Full Details of Hart Care Residential Care HomeLatest Reviews for Hart Care Residential Care Home
16 January 2025
My dad has been at Hart Care Residential Care Home for approx 5 months and can not speak any higher about the staff, management and the care he receives. I always get a warm welcome when I visit and he really enjoys the activities and meals. I can thoroughly recommend Hart Care as I have seen the difference in my dad since coming from another care home.
13 January 2025
I would like to thank the staff at Hart Care Residential Care Home for creating a wonderful, fun, and caring environment on Christmas day. I spent several hours with my father at the care home and I felt totally included in the festivities, I saw first hand, the attention to detail and the genuine warmth and care provided on this special day, which is an emotional time of year for families. My Dad had a wonderful day and this was largely down to the team at Hart Care. Many thanks.
24 September 2024
The whole experience up to this point has been absolutely superb. From the manager's initial home visit to every kind word spoken to my mum to the cleanliness of the areas and the respectful consideration of the staff and management. I have the utmost admiration for everyone involved in the day-to-day running of the care home and I know that this is the happiest I have seen my mum, who has been suffering from dementia, in several years. Thank you.
16 July 2024
Due to personal reasons, we put mum in Hart Care Home. This was the best thing we have done. She is treated so well that the staff can't do enough for mum or for us. The home doesn't feel clinical but a home with comfort. The team are just amazing.
21 June 2024
I have no problem with the care home my Mother is in. It's very clean, the staff is very helpful. Always a pleasure to help in any way, they even go out of their way to help.
31 January 2024
The care staff - of whatever grade - are caring and informal and friendly but also professional when necessary. The home went to a lot of trouble over Christmas with decorations, activities and presents for residents.
23 November 2023
I was admitted to Hart Care following an operation on my knee/leg as I needed further care. The staff were all friendly and careful and made me feel at home. The help and encouragement I had to help me walk again was really good. The food was excellent. I was sorry it was time to go home.
12 September 2023
My mum was a resident at Hart Care for eight weeks approx. In all that time my mum received a high standard of care from all the staff who treated her with kindness and dignity. My mum being a farmer's wife liked plenty of fresh air so being able to go into the garden was really important to her and when a room became available they kindly moved her so she could access the garden. All the staff were very welcoming.
17 July 2023
Hart Care Residential Care Home is set in beautiful grounds. The staff are wonderful, kind, cheerful and helpful. I have a small dog and everyone has made her stay a wonderful holiday. In fact, she probably would like to stay here full-time. The food is very good and tailored to my diet. Altogether a very enjoyable stay, nothing was too much trouble and it felt more like a hotel stay with friends. This must come from the management.
03 May 2023
Friendly and caring and all efforts to make my husband feel welcome. Introduced to the friendly staff, cup of tea provided and questions invited from the staff. His clothes, toiletries were out in drawers for him. The manager came to see all ways well and have a welcoming talk with him and us (my daughters and self). He was told my daughter could bring the beloved family dog to see him which really pleased him. We visited for a few days and were delighted that he seemed happy and settled and indeed has remained so so far.
06 January 2023
They have looked after my husband with excellent care and attention, lovely staff and very friendly.
28 October 2022
My dad came into Hart Care Residential Home as a temporary respite following a fall and broken hip and elbow. The staff are amazing, caring and kind. The home itself is spotlessly clean and fresh! The food is first class and my Dad enjoys every meal. There is often music or coffee mornings and a new activities coordinator has just joined to this will mean more events. I highly recommend Hart Care and my dad is content, well looked after and happily settled.
26 October 2022
My father in law has been here since August, and is now a permanent resident. He is very comfortable and settled here. He is cared for and very well looked after. This is a significant comfort to us. The home is clean, comfortable and constantly being improved. All of the staff are amazing! Polite and friendly, an exceptional location. Will definitely recommend.
24 October 2022
Staff are excellent, nothing is too much trouble. The home is spotless and has lovely atmosphere. The location is idyllic, right in the middle of Dartmoor. My grandad is very comfortable and well cared for.
06 September 2022
Firstly the staff from the top of the ladder right down to the carers, cooks, laundry etc. Nothing was too much trouble for the care they gave my father for the few weeks he was in their care, kind, friendly staff. The only thing I would say is some rooms are a little tired, need a freshen up with a lick of paint etc.
28 April 2022
Staff friendly, and good food. Lovely view from my room.
21 February 2022
My father is really happy at Hart Care and have seen a bit of improvement since he has moved from another care home around 4 months ago. He receives great care from the care workers and I can see how hard they work when I come to visit the care home. He has a lovely room overlooking the National Park which gives him a real lift most days.
10 February 2022
I visited my friend at the care home on numerous occasions over the last 6 months and found staff very helpful and friendly, with a great service and I could see how well cared for the residents were treated. I also experienced the warmth within the home and the lovely food they were given, with lots of choice.
27 December 2021
When I first visited Hart Care Residential Care Home I noticed how friendly and happy everybody was. There is a warm, homely atmosphere, which set me at ease from the outset. Having visited my parents regularly over the last month since they arrived, I have continued to see a high level of care and respect for the residents. The public areas and my parent's room are comfortable. warm and clean. The meals look lovely and my parents are now putting on much-needed weight.
07 December 2021
Mum has been at Hart Care Residential Care Home for over 4 years now and her experience there has always led her to feeling safe and well cared for. She has praised the carers and other staff on many occasions. In the last year many more positive changes have occurred, including a lot of refurbishment, which have all involved a lot of hard work by staff and management. The home is now looking much updated and even more bright and welcoming, without losing the homely feel I have always found it to have. Staff are kind, helpful and friendly and I feel Mum is in very good hands there.
Latest Reviews for Hart Care Residential Care Home
16 January 2025
My dad has been at Hart Care Residential Care Home for approx 5 months and can not speak any higher about the staff, management and the care he receives. I always get a warm welcome when I visit and he really enjoys the activities and meals. I can thoroughly recommend Hart Care as I have seen the difference in my dad since coming from another care home.
13 January 2025
I would like to thank the staff at Hart Care Residential Care Home for creating a wonderful, fun, and caring environment on Christmas day. I spent several hours with my father at the care home and I felt totally included in the festivities, I saw first hand, the attention to detail and the genuine warmth and care provided on this special day, which is an emotional time of year for families. My Dad had a wonderful day and this was largely down to the team at Hart Care. Many thanks.
24 September 2024
The whole experience up to this point has been absolutely superb. From the manager's initial home visit to every kind word spoken to my mum to the cleanliness of the areas and the respectful consideration of the staff and management. I have the utmost admiration for everyone involved in the day-to-day running of the care home and I know that this is the happiest I have seen my mum, who has been suffering from dementia, in several years. Thank you.
16 July 2024
Due to personal reasons, we put mum in Hart Care Home. This was the best thing we have done. She is treated so well that the staff can't do enough for mum or for us. The home doesn't feel clinical but a home with comfort. The team are just amazing.
21 June 2024
I have no problem with the care home my Mother is in. It's very clean, the staff is very helpful. Always a pleasure to help in any way, they even go out of their way to help.
31 January 2024
The care staff - of whatever grade - are caring and informal and friendly but also professional when necessary. The home went to a lot of trouble over Christmas with decorations, activities and presents for residents.
23 November 2023
I was admitted to Hart Care following an operation on my knee/leg as I needed further care. The staff were all friendly and careful and made me feel at home. The help and encouragement I had to help me walk again was really good. The food was excellent. I was sorry it was time to go home.
12 September 2023
My mum was a resident at Hart Care for eight weeks approx. In all that time my mum received a high standard of care from all the staff who treated her with kindness and dignity. My mum being a farmer's wife liked plenty of fresh air so being able to go into the garden was really important to her and when a room became available they kindly moved her so she could access the garden. All the staff were very welcoming.
17 July 2023
Hart Care Residential Care Home is set in beautiful grounds. The staff are wonderful, kind, cheerful and helpful. I have a small dog and everyone has made her stay a wonderful holiday. In fact, she probably would like to stay here full-time. The food is very good and tailored to my diet. Altogether a very enjoyable stay, nothing was too much trouble and it felt more like a hotel stay with friends. This must come from the management.
03 May 2023
Friendly and caring and all efforts to make my husband feel welcome. Introduced to the friendly staff, cup of tea provided and questions invited from the staff. His clothes, toiletries were out in drawers for him. The manager came to see all ways well and have a welcoming talk with him and us (my daughters and self). He was told my daughter could bring the beloved family dog to see him which really pleased him. We visited for a few days and were delighted that he seemed happy and settled and indeed has remained so so far.
06 January 2023
They have looked after my husband with excellent care and attention, lovely staff and very friendly.
28 October 2022
My dad came into Hart Care Residential Home as a temporary respite following a fall and broken hip and elbow. The staff are amazing, caring and kind. The home itself is spotlessly clean and fresh! The food is first class and my Dad enjoys every meal. There is often music or coffee mornings and a new activities coordinator has just joined to this will mean more events. I highly recommend Hart Care and my dad is content, well looked after and happily settled.
26 October 2022
My father in law has been here since August, and is now a permanent resident. He is very comfortable and settled here. He is cared for and very well looked after. This is a significant comfort to us. The home is clean, comfortable and constantly being improved. All of the staff are amazing! Polite and friendly, an exceptional location. Will definitely recommend.
24 October 2022
Staff are excellent, nothing is too much trouble. The home is spotless and has lovely atmosphere. The location is idyllic, right in the middle of Dartmoor. My grandad is very comfortable and well cared for.
06 September 2022
Firstly the staff from the top of the ladder right down to the carers, cooks, laundry etc. Nothing was too much trouble for the care they gave my father for the few weeks he was in their care, kind, friendly staff. The only thing I would say is some rooms are a little tired, need a freshen up with a lick of paint etc.
28 April 2022
Staff friendly, and good food. Lovely view from my room.
21 February 2022
My father is really happy at Hart Care and have seen a bit of improvement since he has moved from another care home around 4 months ago. He receives great care from the care workers and I can see how hard they work when I come to visit the care home. He has a lovely room overlooking the National Park which gives him a real lift most days.
10 February 2022
I visited my friend at the care home on numerous occasions over the last 6 months and found staff very helpful and friendly, with a great service and I could see how well cared for the residents were treated. I also experienced the warmth within the home and the lovely food they were given, with lots of choice.
27 December 2021
When I first visited Hart Care Residential Care Home I noticed how friendly and happy everybody was. There is a warm, homely atmosphere, which set me at ease from the outset. Having visited my parents regularly over the last month since they arrived, I have continued to see a high level of care and respect for the residents. The public areas and my parent's room are comfortable. warm and clean. The meals look lovely and my parents are now putting on much-needed weight.
07 December 2021
Mum has been at Hart Care Residential Care Home for over 4 years now and her experience there has always led her to feeling safe and well cared for. She has praised the carers and other staff on many occasions. In the last year many more positive changes have occurred, including a lot of refurbishment, which have all involved a lot of hard work by staff and management. The home is now looking much updated and even more bright and welcoming, without losing the homely feel I have always found it to have. Staff are kind, helpful and friendly and I feel Mum is in very good hands there.