Submit a Review for Furzehatt Residential and Nursing Home
59 Furzehatt Road, Plymstock, Plymouth, PL9 8QX
View Full Details of Furzehatt Residential and Nursing HomeLatest Reviews for Furzehatt Residential and Nursing Home
12 March 2025
Mum has been in the Nursing Home since August 2024. The care that she receives is outstanding across the board. From the cleaner stopping to chat and joking with Mum to understanding her moods and adjusting care accordingly. Mum likes to stay asleep in the morning and often has her wash/shower in the afternoon. All of the carers show kindness and treat her with great dignity. Recently this was shown in an amazing effort to make Mums 90th birthday very special for her. Including a birthday cake from the kitchen and all gathering to sing happy birthday, we held a family gathering in the quiet area and enjoyed a cup of tea and birthday cake with Mum. At Christmas every effort was made to ensure an enjoyable day for all residents, at the level they could engage in. There is a regular programme of interesting activities, Mum doesn't engage much with others( her preference) but receives individual visits and pampering sessions. We really couldn't be happier with the care provided.
20 January 2025
Mum was transferred to Furzehatt nursing home just before Christmas 2024. She settled in well and was comfortable there. We were called up to Furzehatt home early hours in the morning in the new year, when the on duty nurse noticed mum's condition had changed. Although night time, all staff kept checking on mum plus making sure we were all okay. When mum passed away they treated her with dignity and respect. The nurse was excellent and helped us through a very sad time and in a gentle way explained next steps. Although mum was there for a short time, we were very impressed with her care and all of the staff.
11 December 2024
Love them. Very caring, look after them very well. Make us very welcome. Always keeps me engaged about what is going on. Very helpful, very good staff. 10 out of 10.
09 December 2024
I am so happy living in this home. I have been living here now for over a year and I feel so loved and well cared for. The Home manager and deputy are lovely and I have not one bad word to say about the staff. I have met the regional manager and director and they are always kind and willing to talk to us when they visit and get involved. The home has amazing facilities and activities. I am never bored. I need to go on a diet due to all the fantastic food they give us each day. The home is warm, fun to live in and I have made friends. One of my friends sits in my room every night and we eat snacks and have a hot drink. Nothing is too much trouble for the staff and they enjoy a good laugh as well. They treat us like adults, not like children as they do in some places, we can go out, make our own drinks and food, get involved in putting our clothes away or washing them, they let us do what we want to feel alive and valued. A great home for anyone looking for their loved one.
11 November 2024
The home is very good. The staff work incredibly hard and seems to have a good relationship with the residents. My mum likes being there. There is a good range of activities offered. The home feels nice.
09 September 2024
My wife has been here for the past eight years and I have visited every day even through Covid. I came and spoke through the windows and luckily she was on the ground floor. I have to say that visiting every day I have experienced a lot of staff turnover. With our new management team now, I think every day is very enjoyable as I have never heard so much laughter and singing. Everyone is very competent in what they do. Well done all and thank you.
04 September 2024
As a long-time resident, I would not be here unless I was happy and well cared for.
02 September 2024
Our overall view of the home is excellent. The staff are very obliging. We realise that we are not supported to name people but here are a couple of employees who go above and beyond their job descriptions and did a great job with the planting etc. The food is of good quality and plentiful. There is always a good selection available.
28 August 2024
Absolutely lovely home from the receptionist to all the care staff and nurses, my husband had to go into the care home after a stay in hospital and he has been treated brilliantly. It can be a frightening experience but the staff are amazing and the food is fantastic. The staff genuinely care for the residents and there is always something going on daily. I wouldn't hesitate to recommend Furzehatt Care.
01 August 2024
Visited my aunt this weekend and the home was having a summer fete. Despite the awful weather, the home was fantastic and decorated beautifully. There was an ice cream van and the most amazing food for the residents and visitors to enjoy. Other relatives were providing the entertainment for everyone. It was truly a family day. The home manager and deputy are always available and welcoming. The home offers outstanding care. They care about the little things. My aunt stopped walking and they have got her back on her feet slow and steady. My aunt has friends for the first time in her life and loves the knitting club and other activities. They say it can be a hard decision to put your loved one into a home but this was by far the easiest one because they are so great. Thank you Furzehatt.
18 June 2024
My husband originally in a care home, transferred to a nursing home. Nurses could not be faulted in their continuing care within surgery allowance.
18 June 2024
Mum went in feeling very tired but after 12 days of complete rest, she felt much better. She felt very well looked after by all the attentive staff. She also enjoyed the good food.
11 June 2024
This is not necessarily a complaint but more an observation and a suggestion. At the inner front door to open, some people have to wait up to 15 minutes for the door to be opened. Surely it should be possible to put a push button keypad on the outside lobby door and enter a code to open the door from the outside, the same as the inside.
16 April 2024
I couldn't thank the staff enough for looking after my dad, all went beyond and above for him. They truly know the meaning of the importance of a therapeutic relationship between staff and service user. They delivered such high patient-centred care and in turn, this made my dad feel safe, cared for and he has been able to be the best version of himself. The home is clean, well-staffed, friendly and accommodated not only to Dad but with family too. Dad loved the food, the interaction and he is extremely happy. Thank you.
12 February 2024
The kindness and care that Mum received during the last month of her life after a short terminal illness was exceptional. All of the nurses, carers and care home team supported Mum and her family with open hearts during a sad and difficult time. Thank you.
31 January 2024
My sister-in-law moved into the home in December. It is a lovely home with lovely staff who have made her feel safe and well cared for. The food is lovely and her room is nice. Her laundry is always handled with care and the care staff are very polite and welcoming. All of her needs are met and she loves the activities that are in the home even when they have creature comforts in with snakes and spiders eek. Everyone knows her by name and understands her needs, wishes, likes and dislikes, she is not a number but is treated and loved as a person. I feel so reassured that she is in this home with such highly skilled and trained staff. They are truly remarkable.
30 January 2024
I love this home. I moved in when my husband died in December as I was alone, scared and had a nasty fall. I lived in Cornwall all my life and to move to a big city out of the area I know and love was a huge thing for me to be close to my family. Furzehatt made the transition so much easier. They welcomed me, helped me unpack, even found me a bigger room so I could bring some of my husband's things, they helped me go through my belongings, helped me get back to walking and eating proper meals. I felt warm for the first time in years. They painted my room and made me feel a million bucks. All the staff are wonderful and the food is amazing. I am learning to knit in the knitting club. I never thought I would do that again. I am evening baking again. They take such good care of me. Last week I went to the zoo for the first time in my 71 years. I feel so much happier and healthier. I am laughing and the staff comfort me when I feel sad. A brilliant place to live. They truly enrich my life.
24 January 2024
Despite this care home being a cheaper care home due to funds, the carer in the home is always lovely and most of the team always check on me and my family when we come in each day. The care my dad has received has been good. Christmas dinner was amazing.
19 January 2024
In my experience, the home always makes you feel welcome. The amazing, caring, friendly staff who look after the residents and families in a positive way. They are always reassuring when you are asking questions. I would recommend this home to others.
22 December 2023
Found my brother treated with dignity, respect and encouragement. Found the bedroom basic but functional. Food is fresh and nutritious. A lovely, homely feel.
Latest Reviews for Furzehatt Residential and Nursing Home
12 March 2025
Mum has been in the Nursing Home since August 2024. The care that she receives is outstanding across the board. From the cleaner stopping to chat and joking with Mum to understanding her moods and adjusting care accordingly. Mum likes to stay asleep in the morning and often has her wash/shower in the afternoon. All of the carers show kindness and treat her with great dignity. Recently this was shown in an amazing effort to make Mums 90th birthday very special for her. Including a birthday cake from the kitchen and all gathering to sing happy birthday, we held a family gathering in the quiet area and enjoyed a cup of tea and birthday cake with Mum. At Christmas every effort was made to ensure an enjoyable day for all residents, at the level they could engage in. There is a regular programme of interesting activities, Mum doesn't engage much with others( her preference) but receives individual visits and pampering sessions. We really couldn't be happier with the care provided.
20 January 2025
Mum was transferred to Furzehatt nursing home just before Christmas 2024. She settled in well and was comfortable there. We were called up to Furzehatt home early hours in the morning in the new year, when the on duty nurse noticed mum's condition had changed. Although night time, all staff kept checking on mum plus making sure we were all okay. When mum passed away they treated her with dignity and respect. The nurse was excellent and helped us through a very sad time and in a gentle way explained next steps. Although mum was there for a short time, we were very impressed with her care and all of the staff.
11 December 2024
Love them. Very caring, look after them very well. Make us very welcome. Always keeps me engaged about what is going on. Very helpful, very good staff. 10 out of 10.
09 December 2024
I am so happy living in this home. I have been living here now for over a year and I feel so loved and well cared for. The Home manager and deputy are lovely and I have not one bad word to say about the staff. I have met the regional manager and director and they are always kind and willing to talk to us when they visit and get involved. The home has amazing facilities and activities. I am never bored. I need to go on a diet due to all the fantastic food they give us each day. The home is warm, fun to live in and I have made friends. One of my friends sits in my room every night and we eat snacks and have a hot drink. Nothing is too much trouble for the staff and they enjoy a good laugh as well. They treat us like adults, not like children as they do in some places, we can go out, make our own drinks and food, get involved in putting our clothes away or washing them, they let us do what we want to feel alive and valued. A great home for anyone looking for their loved one.
11 November 2024
The home is very good. The staff work incredibly hard and seems to have a good relationship with the residents. My mum likes being there. There is a good range of activities offered. The home feels nice.
09 September 2024
My wife has been here for the past eight years and I have visited every day even through Covid. I came and spoke through the windows and luckily she was on the ground floor. I have to say that visiting every day I have experienced a lot of staff turnover. With our new management team now, I think every day is very enjoyable as I have never heard so much laughter and singing. Everyone is very competent in what they do. Well done all and thank you.
04 September 2024
As a long-time resident, I would not be here unless I was happy and well cared for.
02 September 2024
Our overall view of the home is excellent. The staff are very obliging. We realise that we are not supported to name people but here are a couple of employees who go above and beyond their job descriptions and did a great job with the planting etc. The food is of good quality and plentiful. There is always a good selection available.
28 August 2024
Absolutely lovely home from the receptionist to all the care staff and nurses, my husband had to go into the care home after a stay in hospital and he has been treated brilliantly. It can be a frightening experience but the staff are amazing and the food is fantastic. The staff genuinely care for the residents and there is always something going on daily. I wouldn't hesitate to recommend Furzehatt Care.
01 August 2024
Visited my aunt this weekend and the home was having a summer fete. Despite the awful weather, the home was fantastic and decorated beautifully. There was an ice cream van and the most amazing food for the residents and visitors to enjoy. Other relatives were providing the entertainment for everyone. It was truly a family day. The home manager and deputy are always available and welcoming. The home offers outstanding care. They care about the little things. My aunt stopped walking and they have got her back on her feet slow and steady. My aunt has friends for the first time in her life and loves the knitting club and other activities. They say it can be a hard decision to put your loved one into a home but this was by far the easiest one because they are so great. Thank you Furzehatt.
18 June 2024
My husband originally in a care home, transferred to a nursing home. Nurses could not be faulted in their continuing care within surgery allowance.
18 June 2024
Mum went in feeling very tired but after 12 days of complete rest, she felt much better. She felt very well looked after by all the attentive staff. She also enjoyed the good food.
11 June 2024
This is not necessarily a complaint but more an observation and a suggestion. At the inner front door to open, some people have to wait up to 15 minutes for the door to be opened. Surely it should be possible to put a push button keypad on the outside lobby door and enter a code to open the door from the outside, the same as the inside.
16 April 2024
I couldn't thank the staff enough for looking after my dad, all went beyond and above for him. They truly know the meaning of the importance of a therapeutic relationship between staff and service user. They delivered such high patient-centred care and in turn, this made my dad feel safe, cared for and he has been able to be the best version of himself. The home is clean, well-staffed, friendly and accommodated not only to Dad but with family too. Dad loved the food, the interaction and he is extremely happy. Thank you.
12 February 2024
The kindness and care that Mum received during the last month of her life after a short terminal illness was exceptional. All of the nurses, carers and care home team supported Mum and her family with open hearts during a sad and difficult time. Thank you.
31 January 2024
My sister-in-law moved into the home in December. It is a lovely home with lovely staff who have made her feel safe and well cared for. The food is lovely and her room is nice. Her laundry is always handled with care and the care staff are very polite and welcoming. All of her needs are met and she loves the activities that are in the home even when they have creature comforts in with snakes and spiders eek. Everyone knows her by name and understands her needs, wishes, likes and dislikes, she is not a number but is treated and loved as a person. I feel so reassured that she is in this home with such highly skilled and trained staff. They are truly remarkable.
30 January 2024
I love this home. I moved in when my husband died in December as I was alone, scared and had a nasty fall. I lived in Cornwall all my life and to move to a big city out of the area I know and love was a huge thing for me to be close to my family. Furzehatt made the transition so much easier. They welcomed me, helped me unpack, even found me a bigger room so I could bring some of my husband's things, they helped me go through my belongings, helped me get back to walking and eating proper meals. I felt warm for the first time in years. They painted my room and made me feel a million bucks. All the staff are wonderful and the food is amazing. I am learning to knit in the knitting club. I never thought I would do that again. I am evening baking again. They take such good care of me. Last week I went to the zoo for the first time in my 71 years. I feel so much happier and healthier. I am laughing and the staff comfort me when I feel sad. A brilliant place to live. They truly enrich my life.
24 January 2024
Despite this care home being a cheaper care home due to funds, the carer in the home is always lovely and most of the team always check on me and my family when we come in each day. The care my dad has received has been good. Christmas dinner was amazing.
19 January 2024
In my experience, the home always makes you feel welcome. The amazing, caring, friendly staff who look after the residents and families in a positive way. They are always reassuring when you are asking questions. I would recommend this home to others.
22 December 2023
Found my brother treated with dignity, respect and encouragement. Found the bedroom basic but functional. Food is fresh and nutritious. A lovely, homely feel.